1. Innovation in Health Care “ Seeing the Familiar with New Eyes” Jim Fitchett MetriX Health Solutions
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Editor's Notes
Non-healthcare related, factors — such as diet and stress — may ultimately be the cause for the relatively low life expectancy in the U.S.
Philo Farnsworth invented TV in 1927, but David Sarnoff created broadcasting to bring TV to consumers in 1939. Farnsworth INVENTED a device, while Sarnoff was the innovator who put the pieces together to create an industry. Customer value includes product or service benefits but also convenience, experience and emotion