Pilot's engineering team operates under a strong set of principles that define our culture and encourage us to focus on successful outcomes for our customers and coworkers. These principles help us make tradeoffs and reflect our organizational values. If you share these values and want to work with us, please apply at www.pilot.com/jobs!

1. Pilot’s Engineering
Principles
Updated: 1.19.2022

2. Own the outcome
● Everyone is responsible for the
results of their work! Results are
more important than process.
● We explicitly value “glue work,” in
addition to writing code.
● We recognize that valuable
outcomes can take many forms: a
new user-facing feature, a new
abstraction for engineers, a new
framing of a problem, etc.

3. Reform the norm of
exclusion
● We sponsor the work and
perspectives of our teammates.
● We challenge ourselves to observe
biases in ourselves and others, and
react with vulnerability and
kindness.
● We commit to creating an
environment that is welcoming to
all, and remind ourselves to
specifically consider the needs of
marginalized and/or
underestimated individuals.

4. Build for today;
plan for the future
● We’re pragmatic: we solve the
problems we know we have today.
● We consider the future evolution of
our systems and document our
plans.
● We strive for systems that are clear
and simple for future readers,
since we will spend more time
reading code than writing it.

5. Bring your work into
the world
● We ship frequently to ensure fast
feedback loops. Engineers
frequently talk to users of their
products.
● We verify our hypotheses with
data.
● We ship incrementally and iterate
quickly.

6. Seek and create
opportunities for
learning
● We work at the edge of what we
know we can do, so that we can
grow.
● We invest in ourselves and our
team by exerting effort: we make
time to share our knowledge with
others, we pair on hard problems,
and are willing to work in
unfamiliar areas.
● We make mentorship and
sponsorship an explicit
responsibility for senior engineers.

7. Join us!
www.pilot.com/jobs