30-minute talk + Q&A Creating useful dashboards is difficult. Figuring out what information should be displayed, where and why can be confusing. A useful first step in getting this right is to know who your audience is. Who will be using this dashboard? What for? What do they care about? Together we will explore some of the many forms of dashboards, from those that are of most use to developers to those that display higher level information for business’. We’ll examine why they are important and what situations they are most useful in. No matter what your role within a company, there will be a type of dashboard that will dazzle you with its insights. Come along and find out which dashboard you need.

1. WHO NEEDS
DASHBOARDS?
Jessica White
@JESSPWHITE | @HULLDEVS

2. Software
Developer
@JESSPWHITE
Monitoring,
.NET, Node,
Caffeine
@JESSPWHITE | @HULLDEVS

3. WHO NEEDS dASHBOARDS?
@JESSPWHITE | @HULLDEVS

4. THE WHY AND WHAT OF IT
@JESSPWHITE | @HULLDEVS

5. Business INTELLIGENCE
STRATEGIC
mANAGEMENT INFORMATION
TACTICAL
OPERATIONAL INFORMATION
EXECUTION
dEVELOPMENT INFORMATION
EXECUTION
@JESSPWHITE | @HULLDEVS

6. Business INTELLIGENCE
STRATEGIC
@JESSPWHITE | @HULLDEVS

7. mANAGEMENT INFORMATION
TACTICAL
@JESSPWHITE | @HULLDEVS

8. OPERATIONAL INFORMATION
EXECUTION
dEVELOPMENT INFORMATION
EXECUTION
@JESSPWHITE | @HULLDEVS

9. Business INTELLIGENCE
STRATEGIC
mANAGEMENT INFORMATION
TACTICAL
OPERATIONAL INFORMATION
EXECUTION
dEVELOPMENT INFORMATION
EXECUTION
@JESSPWHITE | @HULLDEVS

10. @JESSPWHITE | @HULLDEVS

11. WHO NEEDS dASHBOARDS?
@JESSPWHITE | @HULLDEVS

12. EVERYONE
@JESSPWHITE | @HULLDEVS

13. “If you don’t measure it, you can’t manage it”
“If you don’t measure it, you can’t improve it”
“If you don’t measure it, you probably don’t care”
“If you can’t influence it, then don’t measure it”
– Randy A. Steinberg
@JESSPWHITE | @HULLDEVS

14. @JESSPWHITE | @HULLDEVS

15. IS HARD
TO DO RIGHT.
DASHBOARDING
@JESSPWHITE | @HULLDEVS

16. DANGER SIGNS
BUSY BOARDS
NOT KNOWING
HOW TO REACT TO
CERTAIN
MEASUREMENTS
NOT KNOWING
WHAT METRICS
MEAN / ARE FOR
OUT OF DATE
METRICS
TOO MANY
BOARDS
NOT KNOWING
BASELINE
BEHAVIOUR SINGLE POINT OF
RESPONSIBILITY
LACK OF PURPOSE
TICK BOX
EXERCISE
@JESSPWHITE | @HULLDEVS

17. DON’T KNOW WHAT THE
METRICS ARE FOR
@JESSPWHITE | @HULLDEVS

18. TICK BOX EXERCISE
@JESSPWHITE | @HULLDEVS

19. “WE HAVE ONE PERSON THAT MAKES
ALL OUR DASHBOARDS”
@JESSPWHITE | @HULLDEVS

20. WHERE DO I START?
@JESSPWHITE | @HULLDEVS

21. @JESSPWHITE | @HULLDEVS

22. @JESSPWHITE | @HULLDEVS

23. LIFETIMES
@JESSPWHITE | @HULLDEVS

24. @JESSPWHITE | @HULLDEVS

25. LAYERS.
@JESSPWHITE | @HULLDEVS

26. JOURNEY
PROJECT
FEATURE
SERVICE / API / WEBSITE
INFRASTRUCTURE
COMPANY STRATEGIC OBJECTIVE
COMPANY TACTICAL OBJECTIVES
System monitoring,
debugging etc
MI / BI dashboards
End to end metrics
Cross functional
dashboards
@JESSPWHITE | @HULLDEVS

27. TOOLS
@JESSPWHITE | @HULLDEVS

29. HOW CAN I PICK WHICH TOOL TO
USE THEN?
USER / DEVELOPMENT CONCERNS
➔ Is it for a particular type of monitoring?
➔ Does it need to be accessible?
➔ What data sources does it support?
➔ Can the tool cover the type of queries you will be most
commonly using?
➔ Does you team have experience / how steep is the learning
curve/ are the learning resources good.
@JESSPWHITE | @HULLDEVS

30. HOW CAN I PICK WHICH TOOL TO
USE THEN?
COST & HOSTING
➔ What’s the budget?
➔ Do you want to self host or have hosting provided?
OTHER FEATURES
➔ Does it support alerting in a way that’s useful to you?
@JESSPWHITE | @HULLDEVS

31. THE CHOICE IS YOURS
@JESSPWHITE | @HULLDEVS

32. THE CHOICE IS YOURS
Do you have
numerous data
sources?
@JESSPWHITE | @HULLDEVS

33. THE CHOICE IS YOURS
YES!
NO!NO!
Do you have
numerous data
sources?
@JESSPWHITE | @HULLDEVS

34. WE HAVE A WINNER!
✔ Can do the type of monitoring needed
✔ Team is familiar with it
✔ Cheap
✔ Multiple hosting options
✔ Multiple data source options
✔ Alerting on a suitable messaging format
✔ Shareable dashboards
@JESSPWHITE | @HULLDEVS

35. WHERE CAN I LEARN MORE?
@JESSPWHITE | @HULLDEVS

36. ONLINE RESOURCES
http://www.brendangregg.com/usemethod.html
https://peter.bourgon.org/blog/2016/02/07/logging-v-instrumentation.html
@JESSPWHITE | @HULLDEVS

37. WHO NEEDS DASHBOARDS?
➔ There are many layers and type
➔ Dashboards are great for unity, transparency and purpose
➔ Scientific Method
➔ Consider the audience
➔ Asking the right questions and pushing back
➔ Layers of dashboard
➔ Tooling / Picking the right tool for you
➔ Resources
EVERYBODY
@JESSPWHITE | @HULLDEVS

38. THANKS!Oooweee! Any questions or feedback?
Get in touch:
Twitter : @JessPWhite