1. University of Cuenca
Faculty of Hospitality Sciences
Juan José Santillán Íñiguez
Pamela Palacios, Jennifer Toaquiza, Paula
Rodríguez, Luis Ludeña, Jéssica Guncay
2. Viviana Fernanda Condo
Carabajo
● She’s 28 years old.
● She was an image consultant: for
candidates for Queen and cholita for one
year.
● Secretary at TINTESA company for 6
months
● General Manager in the company
CBVISIÓN for 9 months.
● 9 months of work: 1 month: at the Negroni
restaurant, 1 month: at the Hotel San
Rafael and 7 months: Forum Hotel.
Interview - Santa Lucía
House Forum Receptionist
3. 1. What makes your job as a receptionist meaningful?
Viviana said that the job:
*Excellent customer service.
*Positive face of the company.
*Feel motivated and happy in the workplace.
2. What are your biggest pain points when it comes to front desk work?
She told us that her biggest pain points are:
*Strong character when there are problems.
*Spending too much time on tasks.
*Trusting others to delegate tasks.
4. 3. What is your opinion on the country's hotel industry?
Viviana said that :
*Quality hosting service
*Tourists prefer a nature destination
4. How the hotel handles problems that occur during a guest's stay?
*Frequent training
*Decision making capacity
5. Vintage
style!
5. What motivates you to work in this company?
Viviana said that:
● Service standards.
● Staff training.
● Quality service.
● Pleasant atmosphere.
6. What activity do you think you do best in your work area?
● Customer Support.
● Customer needs and concerns.
● Solve problems.
● Beat expectations.
6. Vintage
style!
7. How do you stay organized?
● She said that being a receptionist is a big responsibility with a lot of
tasks, she said that she organizes her time since she has to accomplish
all her tasks during her shift so she never leaves her activities for later.
● She also mentioned that communication between colleagues is important
to be aware of every news.
8. What would you do if the guest doesn’t accept your solution to the
problem?
● Viviana said that she would be willing to come up with other alternatives
or call in experienced staff to help her deal with the situation, but she
would never leave the problem unresolved.
7. Vintage
style!
9. What was his motivations to open a hotel in this city.
● Beach hotel
● Opportunity of opening a hotel
● Fulfill historia dream
10.
9. Fyodor Dostoevsky
● He was born in Moscow on
November 11, 1821.
● Russian novelist.
● Representative of realistic
literature.
● Educated by his doctor father.
● St. Petersburg School of
Engineering.
● He died in Saint Petersburg on
February 9, 1881, of a
pulmonary hemorrhage.
10. ● Raskolnikov is a wise and generous person, but
very weak, he lived alone in St. Place he also has
his mother named Pulqueria and a sister named
Dunia.
● To prevent her sister from marrying a rich lawyer,
she decides to kill an old loan shark.
PART 1
SUMMARY
11. ● Raskolnikov kills the old usurer and her sister with
an axe and hides the stolen objects.
● Raskolnikov donates all his money to the family of
his friend Marmeladov, and also meets Sonia, he
begins to feel hallucinations about the murder he
committed.
PART 2
SUMMARY
PART 2
12. PART 3
● When his family arrives at his room, he is
unwell and ill from what has happened.
● His friend Razumihin arranges
accommodation for Dunia and her mother,
after arguing with Raskolnikov about his
sister's marriage to Luzhin.
PART 3
13. PART 4
● After an encounter with the goalkeeper and
himself accusing Raskolnikov of being a
murderer, his tension increases.
● Suspicion and hints exhaust and irritate
Raskolnikov after an interview at the lawyer's
office.
14. PART 5
● Piotr Petrovich tries to solve the problem with Dunia
and her mother but there is no way. He leaves very
upset and decides that he wants to get back at
them.
● Raskolnikov confesses to Sonia that he has killed the
old usurer and Isabel, her sister.
15. PART 6
● Rodión talks with the judge and asks him who the
murderer is, who tells him that he knows it is him.
● Arcadio tells Dunia that the usurer's murderer is
her brother.
● Raskolnikov says goodbye to his mother and his
sister, he is ready to surrender to justice, while
Sonia wants to accompany him.
16. ● About a year and a half after he committed the
crime.
● He was sentenced to 8 years of hard labor.
● Psychologists said that the crime had been
committed under the influence of a fit of madness.
● After a year, and after getting sick, he regrets
everything.
EPILOGUE
SUMMARY
17. ● Division of social groups
(superiority)
● Poverty
● Internal struggle
(deterioration of mental
health
Reflection
How does it
helps is learn
English?
● Expand vocabulary
● Estructure of sentences
● Developed oir reading comprehesion
capacity
18. You can talk a
bit about this
person here
OPINIONS ABOUT THE BOOK
No crime can be
considered moral
for helping your
loved ones.
It’s a work that
immerses you in
the torture and
loneliness.
The best
opinions
The punishment
comes inform of
paranoia,
delusions and
guilt.
You can talk a
bit about this
person here
20. Evolution of the students
2020
2010
2000
Follow the link in the graph to modify its data and then paste the new one here. For more info, click here
Mercury is the
smallest planet
Venus is the second
planet from the Sun
Despite being red,
Mars is a cold place
Evolution
21. 01 You can describe the
topic of the section here
Objectives
Table of contents
02 You can describe the
topic of the section here
Overview
03 You can describe the
topic of the section here
04 You can describe the
topic of the section here
Concepts
Methodology
Remember the moments
22. It’s the closest planet to
the Sun and the smallest
in the Solar System
Mercury
Despite being red, Mars is
actually a cold place. It’s
full of iron oxide dust
Mars
Venus
Venus has a beautiful
name and is the second
planet from the Sun
Features of the topic
My Goals
23. Diagram
Overview diagram
Mars
Mercury is the closest
planet to the Sun
Mercury
Venus is the second
planet from the Sun
Venus
Saturn is a gas giant
and has several rings
Saturn
24. Practical uses of this subject
Despite being red, Mars
is actually a cold place
It’s the biggest planet in
the Solar System
Saturn is a gas giant
and has several rings
Saturn
Mercury is the closest
planet to the Sun
Mercury
Neptune is the farthest
planet from the Sun
Neptune
Venus is the second
planet from the Sun
Venus
Mars
Jupiter
25. Successful students
It’s the closest
planet to the Sun
Mercury
Mars is actually a
cold place
Mars
60%
It’s the second
planet from the Sun
Venus
40%
20%
26. Features of our students
Saturn is a planet
with several rings
Saturn
Mars is actually a
cold place
Mars
It's the closest
planet to the Sun
Mercury
Venus has a
beautiful name
Venus
27. You can enter a subtitle here
if you need it
Methodology
03
Our best
methodology
28. Check!
Checklist
It has a thin atmosphere
It's full of iron oxide dust
Mars is a cold place
Mars is a red planet
It’s a terrestrial planet
Mars
Its atmosphere is poisonous
It’s hotter than Mercury
Venus has a beautiful name
It’s extremely hot there
Venus is a terrestrial planet
Venus
29. Saturn is a gas giant
and has several rings
It’s the biggest planet
in the Solar System
Jupiter
It’s the second planet
from the Sun
Venus
Saturn
Despite being red,
Mars is a cold place
Mars
Mercury is the closest
planet to the Sun
Mercury
Principal subjects
30. The
Process Process
It’s the closest
planet to the Sun
Mercury
Step 01
It’s the second
planet from the Sun
Venus
Step 02 Mars is actually a
cold place
Mars
Step 03
Saturn is a planet
with several rings
Saturn
Step 04
31. Program schedule
Sun Mon Tue Wed Thu Fri Sat
01 02 03 04 05 06
07 08 09 10 11 12 13
14 15 16 17 18 19 20
21 22 23 24 25 26 27
28 29 30
Jupiter
Jupiter is a
gas giant
Saturn
Saturn has
several rings
Mercury
It was named
after a god
Venus
Venus has a
nice name
34. 03
04
01
Answer the question here
Questions
Answer the question here
What planet has rings?
What is the smallest planet?
Answer the question here
What planet harbors life?
Answer the question here
What planet is red?
Answer the questions
02
¿?
35. You can enter a subtitle
here if you need it
Concepts
04
Concepts
36. These are
the
Concepts!
Definition of concepts
Mercury is the closest
planet to the Sun and
the smallest one
Mercury
Venus has a beautiful
name and is the second
planet from the Sun
Venus
37. This is a map
It's the closest
planet to the Sun
Mercury
Venus has a
beautiful name
Venus
Mars is actually a
cold place
Mars
M
aps!
Maps!
38. Mercury is the closest planet
to the Sun and the smallest
one in the Solar System
Our students
Vintage Photo
Album
39. Multimedia
You can replace the image on
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Right-click on it and then choose
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40. Desktop software
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Important - Important - Important
41. You can replace the image on
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Tablet app
42. Mobile
app!
You can replace the image on
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Just delete this one, add yours
and center it properly
Mobile app
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