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Merlin Entertainments_Jemin George
- 1. HOSPITALITY presented by Jemin George 1st Year MBA, MAMS
- 2. ORIGIN • Latin word “hospes” - host • Relationship between a guest and a host • Includes reception and entertainment of a guest • Found in ancient Greece , India , etc • Found in Judaism , Pashtun and Celetic cultures
- 3. HOSPITALITY INDUSTRY • Service sector industry • Depends leisure time and disposable income
- 4. MERLIN ENTERTAINMENTS • Public Limited Company • HO @ Dorset,UK
- 5. HISTORY • Found in 1998 december • Founders - Nick Varney and Andrew Carr • Backed by Apax Partners
- 6. • 2004 - takeover by Hermes Pvt Equities • 2005 - takeover by Blackstone Group • Brought Legoland for 250 m pound • Brought Gardaland in 2006 • Brought Madame Tussauds Wax Museum in 2007 for 1 billion pound
- 7. • London Eye • Chessington World of Adventures • Alton Towers • Thorpe Park • Warwick Castle , etc separated from Tussauds
- 8. In 2010 brought:- • Sydney Aquarium • Sydney Tower • Koala Gallery • Sydney Wildlife World • Oceanworld Manly , etc for $115 m
- 9. In 2011 brought:- • Underwater World • Melbourne Aquarium • Falls Kreek Alpine Resort • Hotham Alpine Resort • Otway Fly etc , for $140 m
- 10. MISSION AND VISION • Slogan - “serious about fun” • Vision - put smiles on people’s face • Mission - To become the worldwide leader in branded , location-based family entertainment
- 11. BOARD OF DIRECTORS • Founder and CEO - Nick Varney • Co-founder and CFO - Andrew Carr • CIO - Mark Allsop • CDO - Mark Fisher • HRD - Natalie Bickford • CNOO - John Jakobsen • CS - Matt Jowet • MD - Justin Platt NICK VARNEY
- 12. SCOPE OF OPERATIONS • Resorts , adventures , theme parks , casinos , museums , aquariums , tourism services , archaeology sites , etc • US , Asia , Europe , Australia • 140 attractions in 23 countries • 62 million visitors per year
- 13. PRODUCT OR SERVICE PORTFOLIO LEGOLAND RESORTS - DENMARK children’s park chain , 1.4 m visitors per year
- 14. MADAME TUSSAUDS WAX MUSEUM - UK
- 15. SEALIFE AQUARIUMS 50 centers across the globe
- 16. LONDON EYE 135 m high , 120 m diameter , largest in the world
- 17. CHESSINGTON WORLD OF ADVENTURES - UK 1.6 m visitors per year
- 18. ALTON TOWERS RESORT - UK
- 19. BLACKPOOL TOWER - UK 158 m high
- 20. THORPE PARK - UK 1.8 m visitors per year , 35 + rides
- 21. FINANCIAL STANDING(AS OF 2015) • Revenue - $1278 million • Operating income - $291 million • Net income - $170 million • Listed at London stock exchange • Total equity – 3.4 billion pounds • 2.8 % growth in 2015 • Competitors- Grupo Clarin , CTS Eventim Ag & Co , F Marc De Lacharriere , Technicolor etc.
- 22. CORPORATE SOCIAL RESPONSIBILITY MAKING CHILDREN SMILE FULL STOP CAMPAIGN
- 23. SAVE OUR SEAS
- 24. AWARDS AND RECOGNITIONS • Europe’s largest entertainment company • 15 th rank at “25 Best Big Companies to Work for 2015” by Sunday Times
- 25. CONTROVERSIES ALTON TOWERS ACCIDENT 2015
- 26. THORPE PARK CONTROVERCIES 2013