1. Thomas T. Jacquin
45 Patriots Landing Drive
St. Charles, MO 63303
To Whom It May Concern:
Re: Jeff Scraper
Dear Sir or Madam:
I am writing to provide my professional recommendation for Jeff Scraper. Jeff reported to me in
the capacity of Operations Manager for more than five (5) years at Iron Mountain Information
Management.
During that tenure, Jeff managed multiple business lines across 11 facilities, as well as massive
special projects and major facility upgrades. Jeff demonstrated a consistent track record of
success and exceptional leadership of the operation. In addition to his regular responsibilities,
Jeff was a key member of the Maynard Operation Sequence Technique (MOST) Team, which
spearheaded Iron Mountain’s performance improvement program across all business lines
around the globe.
Jeff improved the St. Louis operation year over year and became a subject matter expert for other
managers across the country. Jeff has a high intellect and brought value to each endeavor on
which he worked. He has the ability to maintain focus on the bottom line while pursuing big
picture goals.
Jeff is a pragmatic business manager; he is a leader that sincerely cares for the wellbeing of his
team-members. He leads by example and drives his team-members to be the best they can be. He
is accountable and he has a successful history of delivering his business plan.
Jeff is an ethical, strong and capable Manager and Leader. My belief in Jeff’s abilities is strong
and my respect for him immense.
I recommend Jeff for any General Manager or Director position, including regional multi-
location opportunities. Hiring Jeff Scraper is a decision you will not regret.
Should you have any questions please do not hesitate to contact me at (314) 775-5547 or
thomas.tj.jacquin@gmail.com
Sincerely,
ThomasJacquin
Thomas Jacquin