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“The grant has put in
place the tools, training
and evaluation process to
create quality interactive
Online courses.”
“Questions from faculty/staff
now start with “How can I…”
rather than “Why should
I…” when addressing course
design and interactivity.”
92%
BARTonline
instructors
e-Certified
13%
Increase
in student
retention
3,867
Screencast.com
videos hosted
90%
Increase
in technology
occurrences
“We have created a stream-
lined e-certification process
with a significantly reduced
number of revisions create an
interactive course.”
“BARTonline hosts nearly
3,900 videos in support of
over 250 Online courses.
Every program of study has
courses that utilize video”
Building for the FutureBuilding for the Future
Proactive Quality
Student Retention
100%
95%
90%
85%
80%
75%
Interactive Content
Instructor Training & Evaluation
Top 5 Technical Course Tools
Certified
Course	
  Improvement	
  Review	
  Rubric Completed	
  12/4/14
rev	
  11/13/14
e-­‐College Instructor: Location: BARTonline
# Not	
  Present Fail Pass Excellent Score
3
Course	
  
Intro
Course	
  Introduction	
  Screen Not	
  Present/Blank
No	
  multimedia	
  or	
  images
No	
  written	
  Intro
No	
  contact	
  info
Contains	
  text	
  intro,	
  graphic	
  
and	
  contact	
  info.
Contains	
  text	
  intro,	
  graphic,	
  
audio	
  or	
  video	
  intro	
  and	
  
contact	
  info.
4 Syllabus	
  Visibility Not	
  Present/Blank
Present,	
  but	
  not	
  readable	
  or	
  
incorrectly	
  formatted
Visible	
  with	
  formatting	
  issues Visible
5 Syllabus	
  Sections	
  I-­‐V Not	
  Present/Blank
Present,	
  but	
  do	
  not	
  match	
  
master.
Matches	
  Master	
  Exactly
Matches	
  Master	
  Exactly	
  with	
  
instructor-­‐specific	
  additions
6 Syllabus	
  Master	
  Headings Not	
  Present/Blank
Present,	
  but	
  do	
  not	
  match	
  
master.
Matches	
  with	
  formatting	
  
issues
Headings	
  match	
  master
7
Methods	
  of	
  Instruction	
  and	
  
Evaluation
Not	
  Present/Blank
Present,	
  but	
  contains	
  only	
  
points	
  or	
  assignment	
  list.
Specific	
  and	
  descriptive	
  
criteria	
  are	
  provided
Specific	
  and	
  descriptive	
  
criteria	
  are	
  provided	
  in	
  
addition	
  to	
  point	
  values.
8 Course	
  Outline Not	
  Present/Blank
Missing	
  units	
  covered,	
  
textbook	
  info,	
  activities,	
  or	
  
other	
  assessment	
  info
Contains	
  due	
  dates,	
  units	
  
covered,	
  textbook	
  info,	
  
activities,	
  or	
  other	
  
assessment	
  info
Contains	
  due	
  dates,	
  units,	
  
textbook	
  info,	
  activities,	
  and	
  
assessment	
  info	
  with	
  points.
9 Contact	
  Information Not	
  Present/Blank
Contact	
  info	
  included,	
  but	
  not	
  
email
Email	
  provided	
  in	
  syllabus
Email	
  and	
  alternate	
  form	
  of	
  
contact	
  provided	
  in	
  syllabus
10 Orientation	
  Week	
  Lecture Not	
  Present/Blank
Present,	
  but	
  not	
  readable	
  or	
  
incorrectly	
  formatted
Contains	
  generic	
  orientation	
  
material
Contains	
  all	
  generic	
  
orientation	
  material	
  and	
  
course	
  specific	
  info
11 Orientation	
  Quiz Not	
  Present/Blank
Incorrectly	
  Labeled
Not	
  tied	
  Orientation
Less	
  than	
  3	
  questions
No	
  Instructions
Correctly	
  Labeled
Tied	
  to	
  orientation
3-­‐6	
  Questions
Limits	
  &	
  Retakes	
  defined
Correctly	
  Labeled
Tied	
  to	
  orientation
7-­‐10	
  pooled	
  questions
Limits	
  &	
  Retakes	
  defined
12 Academic	
  Integrity	
  Quiz Not	
  Present/Blank
No	
  link	
  to	
  policy
Less	
  than	
  4	
  questions
No	
  instructions
Policy	
  link	
  included
4-­‐6	
  questions
Limits	
  &	
  Retakes	
  defined
Policy	
  link	
  included
7-­‐10	
  pooled	
  questions
Limits	
  &	
  Retakes	
  defined
13 Introduction/Hello	
  Thread Not	
  Present/Blank
Not	
  a	
  working	
  thread
No	
  instructions
Working	
  thread
Instructions	
  defined
Instructor	
  Participation
Working	
  thread
Instructions	
  defined
Instructor	
  responds	
  to	
  each	
  
student	
  individually
14 Pre-­‐Test	
  and	
  Post-­‐Test Not	
  Present/Blank
Pre-­‐test	
  not	
  in	
  home	
  unit
Post-­‐test	
  not	
  in	
  final	
  unit
Tests	
  do	
  not	
  correlate
Tests	
  Correlate
4-­‐6	
  questions
Instructions	
  defined
Tests	
  Correlate
7-­‐10	
  pooled	
  questions
Instructions	
  defined
15 Virtual	
  Office Not	
  Present/Blank
No	
  instructions/thread
No	
  helpdesk	
  link
No	
  instructor	
  contact	
  info
Thread	
  with	
  instructions
Helpdesk	
  link	
  &	
  instructor	
  
contact	
  info	
  present
Thread	
  with	
  instructions	
  and	
  
examples	
  or	
  FAQ
Helpdesk	
  link	
  &	
  instructor	
  
contact	
  info	
  present
16 Course	
  Announcements Not	
  Present/Blank
Not	
  clear	
  or	
  too	
  wordy
No	
  due	
  dates/schedule
No	
  copy	
  of	
  welcome	
  letter
Easily	
  understood
Due	
  dates	
  present
Welcome	
  letter	
  present
Clear,	
  due	
  dates,	
  welcome	
  
letter	
  and	
  any	
  concise	
  
additional	
  info	
  included
17 Gradebook Not	
  Present/Blank
Points	
  don't	
  match	
  syllabus
Not	
  functional
Matches	
  syllabus	
  points
Functions	
  properly
Matches	
  syllabus	
  points
Functions	
  properly
Is	
  updated	
  weekly
18 Navigation Not	
  Present/Blank
Navigation	
  is	
  not	
  consistent
Does	
  not	
  fit	
  time	
  frame
No	
  manageable	
  segments
Consistent	
  Navigationin	
  in	
  
most	
  units.
8-­‐16	
  units	
  +	
  course	
  home
Consistent	
  Navigation	
  
throughout	
  course
8-­‐16	
  units	
  +	
  course	
  home
Navigational	
  instructions
19 Unit	
  Introduction	
  Screens Not	
  Present/Blank
Text	
  only
Assignments	
  only
Too	
  long/Too	
  much	
  info
List	
  assignments
List	
  competencies/outcomes
Intro	
  images	
  or	
  media
List	
  assignments
List	
  competencies/outcomes
20 Unit	
  Workload/Distribution Not	
  Present/Blank
Do	
  not	
  meet	
  typical	
  weekly	
  
workload	
  boundaries
Work	
  not	
  evenly	
  distributed
Meet	
  typical	
  weekly	
  workload	
  
boundaries
Work	
  evenly	
  distributed	
  in	
  
most	
  units
Meet	
  typical	
  weekly	
  workload	
  
boundaries
Work	
  evenly	
  distributed	
  in	
  all	
  
units
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Distance Learning Effectiveness Manager
Barton Community College
Detailed Explanation of Duties
2015 – PRESENT:
DATA COLLECTION, ANALYSIS, AND REPORTING FOR FACULTY CERTIFICATION, ASSESSMENT AND
QUALITY ASSURANCE, MARKETING, SOCIAL MEDIA, STUDENT BEHAVIOR AND OTHER DISTANCE
LEARNING NEEDS:
• Collaborate with the Associate Dean of DL to identify critical DL data to meet reporting requirements.
 i.e. Payroll data, enrollment/drop data, student evaluations, grade distributions, student demographics,
course data, etc.
• Produce reports to document Quality Assurance improvement for DL activities, courses, and programs.
 Create reports and visuals for annual Board presentation and on an as needed basis.
 Collect and maintain documentation for program evaluation and analysis as required for topics such as
student demographics, locations, enrollments, drops, growth, and cost assessment of policy changes
(proposed and ratified).
 Produce activity reports to document student learning and faculty activity for all DL modalities such as
examination of student evaluations, grade distribution analysis.
 Monitor DL Quality Assurance costs such as staff salaries, technology purchases/subscriptions, and other
DL academic purchases in addition to forecasting impacts on these costs that may occur under various
policy/situational scenarios.
 Manage certification documentation for DL faculty including LMS conversions and individual course
completions.
 Provide analytical support to highlight existing deficiencies of new or existing course offerings while
working to identify opportunities for new course/program development as well as identify under-
performing courses/programs.
 Collaborate with Outcomes Assessment staff and faculty to ensure college-wide consistency and
standardization of outcomes assessment philosophy and standards reporting through CATS.
 Promote awareness of DL Quality Assurance issues to Associate Dean of DL through analytical findings.
• Use and interpret Google web metrics and user behavior to improve website.
• Ensure legal, ethical, safe and healthy behavior related to data acquisition is maintained
UTILIZE THE INFORMATION AND KNOWLEDGE ACQUIRED IN THE AFOREMENTIONED DATA
COLLECTION, ANALYSIS, AND REPORTING SECTION TO PERFORM CONSULTING TASKS FOR:
• Associate Dean of DL, academic deans and pertinent college committees relevant to
projects/tasks/outcomes related to Barton’s vision, mission, and institutional strategic plan.
• Distance Learning Student Services team relevant to goals, improved processes, and data analysis
regarding student enrollments, drops, online behavior and any other related area.
• Administrators, faculty, and staff to facilitate quality design, development, quality assurance, and delivery
of distance learning programs, curriculum, and outcomes assessment.
• Information Services to ensure college-wide consistency and standardization of software, hardware, and
related technologies and Institutional Research to ensure college-wide consistency and standardization of
data, information, and surveys.
SOCIAL MEDIA:
• Manage, monitor and post comments on the BARTonline Facebook page.
• Manage, monitor and post comments via the BARTonline twitter account.
• Evaluate effectiveness of content and channels and make adjustments, additions, or eliminations as
necessary.
• Use and interpret social media metrics and user behavior to improve communication efforts.
• Monitor social media activities of peer institutions and relevant agencies, firms, and industry contacts.
2010 – 2015:
RESPONSIBLE FOR QUALITY ASSURANCE OF DISTANCE LEARNING CLASSES (ADMINISTRATIVE AND
CURRICULUM), FACULTY TRAINING AS IT RELATES TO DISTANCE LEARNING, OUTCOMES
ASSESSMENT ACTIVITIES AS THEY RELATE TO DISTANCE LEARNING CLASSES, AND OPERATION OF
DISTANCE LEARNING REPORTING TOOLS IN ALL MODALITIES.
• Successfully achieved or exceeded the following objectives of a five year Title III, Part A Strengthening
Institutions U.S. Dept. of Education Grant; 1) learning assessment; 2) retention; 3) staff and faculty development;
and 4) classroom usage of technology.
• Improve student learning by developing, coordinating and managing the administrative and curriculum review
process for distance courses including a course audit and improvement process and collaboration with Outcomes
Assessment Committee to ensure student learning assessment is utilized and continually done.
• Direct efforts to increase distance student retention.
• Increase Distance Learning Faculty and Staff Development through an in house Distance Learning faculty
certification and training process that ensures high quality instruction and establishes Quality Assurance
documentation for Distance Learning faculty.
• Increase the percentage of Distance Learning courses that incorporate interactive technology.
• Collect and maintain documentation for program evaluation and analysis including Title III documentation,
purchases and budget data.
• Supervise the Instructional Design team including Instructional Designer and Multimedia Coordinator.
• Create, manage, and develop all social media efforts for BartOnline.
• Consult on all marketing related activities for BartOnline.

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Detailed Information on Distance Learning Effectiveness Manager and Title III Grant

  • 1. “The grant has put in place the tools, training and evaluation process to create quality interactive Online courses.” “Questions from faculty/staff now start with “How can I…” rather than “Why should I…” when addressing course design and interactivity.” 92% BARTonline instructors e-Certified 13% Increase in student retention 3,867 Screencast.com videos hosted 90% Increase in technology occurrences “We have created a stream- lined e-certification process with a significantly reduced number of revisions create an interactive course.” “BARTonline hosts nearly 3,900 videos in support of over 250 Online courses. Every program of study has courses that utilize video” Building for the FutureBuilding for the Future Proactive Quality Student Retention 100% 95% 90% 85% 80% 75% Interactive Content Instructor Training & Evaluation Top 5 Technical Course Tools Certified Course  Improvement  Review  Rubric Completed  12/4/14 rev  11/13/14 e-­‐College Instructor: Location: BARTonline # Not  Present Fail Pass Excellent Score 3 Course   Intro Course  Introduction  Screen Not  Present/Blank No  multimedia  or  images No  written  Intro No  contact  info Contains  text  intro,  graphic   and  contact  info. Contains  text  intro,  graphic,   audio  or  video  intro  and   contact  info. 4 Syllabus  Visibility Not  Present/Blank Present,  but  not  readable  or   incorrectly  formatted Visible  with  formatting  issues Visible 5 Syllabus  Sections  I-­‐V Not  Present/Blank Present,  but  do  not  match   master. Matches  Master  Exactly Matches  Master  Exactly  with   instructor-­‐specific  additions 6 Syllabus  Master  Headings Not  Present/Blank Present,  but  do  not  match   master. Matches  with  formatting   issues Headings  match  master 7 Methods  of  Instruction  and   Evaluation Not  Present/Blank Present,  but  contains  only   points  or  assignment  list. Specific  and  descriptive   criteria  are  provided Specific  and  descriptive   criteria  are  provided  in   addition  to  point  values. 8 Course  Outline Not  Present/Blank Missing  units  covered,   textbook  info,  activities,  or   other  assessment  info Contains  due  dates,  units   covered,  textbook  info,   activities,  or  other   assessment  info Contains  due  dates,  units,   textbook  info,  activities,  and   assessment  info  with  points. 9 Contact  Information Not  Present/Blank Contact  info  included,  but  not   email Email  provided  in  syllabus Email  and  alternate  form  of   contact  provided  in  syllabus 10 Orientation  Week  Lecture Not  Present/Blank Present,  but  not  readable  or   incorrectly  formatted Contains  generic  orientation   material Contains  all  generic   orientation  material  and   course  specific  info 11 Orientation  Quiz Not  Present/Blank Incorrectly  Labeled Not  tied  Orientation Less  than  3  questions No  Instructions Correctly  Labeled Tied  to  orientation 3-­‐6  Questions Limits  &  Retakes  defined Correctly  Labeled Tied  to  orientation 7-­‐10  pooled  questions Limits  &  Retakes  defined 12 Academic  Integrity  Quiz Not  Present/Blank No  link  to  policy Less  than  4  questions No  instructions Policy  link  included 4-­‐6  questions Limits  &  Retakes  defined Policy  link  included 7-­‐10  pooled  questions Limits  &  Retakes  defined 13 Introduction/Hello  Thread Not  Present/Blank Not  a  working  thread No  instructions Working  thread Instructions  defined Instructor  Participation Working  thread Instructions  defined Instructor  responds  to  each   student  individually 14 Pre-­‐Test  and  Post-­‐Test Not  Present/Blank Pre-­‐test  not  in  home  unit Post-­‐test  not  in  final  unit Tests  do  not  correlate Tests  Correlate 4-­‐6  questions Instructions  defined Tests  Correlate 7-­‐10  pooled  questions Instructions  defined 15 Virtual  Office Not  Present/Blank No  instructions/thread No  helpdesk  link No  instructor  contact  info Thread  with  instructions Helpdesk  link  &  instructor   contact  info  present Thread  with  instructions  and   examples  or  FAQ Helpdesk  link  &  instructor   contact  info  present 16 Course  Announcements Not  Present/Blank Not  clear  or  too  wordy No  due  dates/schedule No  copy  of  welcome  letter Easily  understood Due  dates  present Welcome  letter  present Clear,  due  dates,  welcome   letter  and  any  concise   additional  info  included 17 Gradebook Not  Present/Blank Points  don't  match  syllabus Not  functional Matches  syllabus  points Functions  properly Matches  syllabus  points Functions  properly Is  updated  weekly 18 Navigation Not  Present/Blank Navigation  is  not  consistent Does  not  fit  time  frame No  manageable  segments Consistent  Navigationin  in   most  units. 8-­‐16  units  +  course  home Consistent  Navigation   throughout  course 8-­‐16  units  +  course  home Navigational  instructions 19 Unit  Introduction  Screens Not  Present/Blank Text  only Assignments  only Too  long/Too  much  info List  assignments List  competencies/outcomes Intro  images  or  media List  assignments List  competencies/outcomes 20 Unit  Workload/Distribution Not  Present/Blank Do  not  meet  typical  weekly   workload  boundaries Work  not  evenly  distributed Meet  typical  weekly  workload   boundaries Work  evenly  distributed  in   most  units Meet  typical  weekly  workload   boundaries Work  evenly  distributed  in  all   units Course: Cathie  Oshiro S y l l a b u s Section C o u r s e   H o m e C o u r s e   S h e l l Not$$Present Fail Pass Excellent Not$$Present Fail Pass Excellent Not$$Present Fail Pass Excellent Not$$Present Fail Pass Excellent Not$$Present Fail Pass Excellent Not$$Present Fail Pass Excellent Not$$Present Fail Pass Excellent Not$$Present Fail Pass Excellent Not$$Present Fail Pass Excellent Not$$Present Fail Pass Excellent Not$$Present Fail Pass Excellent Not$$Present Fail Pass Excellent Not$$Present Fail Pass Excellent Not$$Present Fail Pass Excellent Not$$Present Fail Pass Excellent Not$$Present Fail Pass Excellent Not$$Present Fail Pass Excellent Not$$Present Fail Pass Excellent
  • 2. Distance Learning Effectiveness Manager Barton Community College Detailed Explanation of Duties 2015 – PRESENT: DATA COLLECTION, ANALYSIS, AND REPORTING FOR FACULTY CERTIFICATION, ASSESSMENT AND QUALITY ASSURANCE, MARKETING, SOCIAL MEDIA, STUDENT BEHAVIOR AND OTHER DISTANCE LEARNING NEEDS: • Collaborate with the Associate Dean of DL to identify critical DL data to meet reporting requirements.  i.e. Payroll data, enrollment/drop data, student evaluations, grade distributions, student demographics, course data, etc. • Produce reports to document Quality Assurance improvement for DL activities, courses, and programs.  Create reports and visuals for annual Board presentation and on an as needed basis.  Collect and maintain documentation for program evaluation and analysis as required for topics such as student demographics, locations, enrollments, drops, growth, and cost assessment of policy changes (proposed and ratified).  Produce activity reports to document student learning and faculty activity for all DL modalities such as examination of student evaluations, grade distribution analysis.  Monitor DL Quality Assurance costs such as staff salaries, technology purchases/subscriptions, and other DL academic purchases in addition to forecasting impacts on these costs that may occur under various policy/situational scenarios.  Manage certification documentation for DL faculty including LMS conversions and individual course completions.  Provide analytical support to highlight existing deficiencies of new or existing course offerings while working to identify opportunities for new course/program development as well as identify under- performing courses/programs.  Collaborate with Outcomes Assessment staff and faculty to ensure college-wide consistency and standardization of outcomes assessment philosophy and standards reporting through CATS.  Promote awareness of DL Quality Assurance issues to Associate Dean of DL through analytical findings. • Use and interpret Google web metrics and user behavior to improve website. • Ensure legal, ethical, safe and healthy behavior related to data acquisition is maintained UTILIZE THE INFORMATION AND KNOWLEDGE ACQUIRED IN THE AFOREMENTIONED DATA COLLECTION, ANALYSIS, AND REPORTING SECTION TO PERFORM CONSULTING TASKS FOR: • Associate Dean of DL, academic deans and pertinent college committees relevant to projects/tasks/outcomes related to Barton’s vision, mission, and institutional strategic plan. • Distance Learning Student Services team relevant to goals, improved processes, and data analysis regarding student enrollments, drops, online behavior and any other related area.
  • 3. • Administrators, faculty, and staff to facilitate quality design, development, quality assurance, and delivery of distance learning programs, curriculum, and outcomes assessment. • Information Services to ensure college-wide consistency and standardization of software, hardware, and related technologies and Institutional Research to ensure college-wide consistency and standardization of data, information, and surveys. SOCIAL MEDIA: • Manage, monitor and post comments on the BARTonline Facebook page. • Manage, monitor and post comments via the BARTonline twitter account. • Evaluate effectiveness of content and channels and make adjustments, additions, or eliminations as necessary. • Use and interpret social media metrics and user behavior to improve communication efforts. • Monitor social media activities of peer institutions and relevant agencies, firms, and industry contacts. 2010 – 2015: RESPONSIBLE FOR QUALITY ASSURANCE OF DISTANCE LEARNING CLASSES (ADMINISTRATIVE AND CURRICULUM), FACULTY TRAINING AS IT RELATES TO DISTANCE LEARNING, OUTCOMES ASSESSMENT ACTIVITIES AS THEY RELATE TO DISTANCE LEARNING CLASSES, AND OPERATION OF DISTANCE LEARNING REPORTING TOOLS IN ALL MODALITIES. • Successfully achieved or exceeded the following objectives of a five year Title III, Part A Strengthening Institutions U.S. Dept. of Education Grant; 1) learning assessment; 2) retention; 3) staff and faculty development; and 4) classroom usage of technology. • Improve student learning by developing, coordinating and managing the administrative and curriculum review process for distance courses including a course audit and improvement process and collaboration with Outcomes Assessment Committee to ensure student learning assessment is utilized and continually done. • Direct efforts to increase distance student retention. • Increase Distance Learning Faculty and Staff Development through an in house Distance Learning faculty certification and training process that ensures high quality instruction and establishes Quality Assurance documentation for Distance Learning faculty. • Increase the percentage of Distance Learning courses that incorporate interactive technology. • Collect and maintain documentation for program evaluation and analysis including Title III documentation, purchases and budget data. • Supervise the Instructional Design team including Instructional Designer and Multimedia Coordinator. • Create, manage, and develop all social media efforts for BartOnline. • Consult on all marketing related activities for BartOnline.