NCCC's Quality Review Project: A recipe for success


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NCCC Quality Review Project Presentation for ITC eLearning 2014.

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  • NCCC's Quality Review Project: A recipe for success

    1. 1. Lisa Dubuc| Coordinator of Electronic Learning SUNY –Niagara County Community College, Sanborn, NY @ldubuc
    2. 2.          Coordinator of eLearning/Instructional Designer for 14 years Teaching undergraduate/graduate online and blended for 12 years Quality Matters Reviewer Co-created over 150 online/blended courses SUNY Chancellors Award for excellence Open SUNY Center for Online Teaching Excellence (COTE) Expert Instructional Designer Fellow Open SUNY COTE Community Experts Group SUNY Directors of Online Distance Learning (DOODLE)Vice Chair SUNY FACT2 Advisory Board Member for Community Colleges
    3. 3. About SUNY& NCCC • • • • • • 64 Campuses 427,000 students University Centers University Colleges Technology Colleges Community Colleges NCCC • FTE 5000
    4. 4.       Challenges with student success Online Student Risk Factors –community college Success Initiatives Quality Review Project (QM & COI) Faculty Feedback Tools to support success (LMS Retention Center, Softchalk, GoTo Meeting, Remind101, Camtasia Studio, Voicethread)   Future Plans NCCC Resources to Share
    5. 5.  NCCC has been online for 13 years:  6 online programs,  2 online certifications,  180 online & blended courses/semester.
    6. 6.           Time of registration Poor advising Age Engagement and Course Design Development Needs Gender Technical Factors/Business Processes First-time e-Learning student Previous College SuccessGPA Learning Styles SUNY Directors of Distance Learning Environments
    7. 7. 1. 2. 3. 4. 5. 6. 7. 8. Quality Review Project eLearning Student Support Specialist Call-em-all credits to contact students Creation of eLearning student success orientation (Softchalk Lesson) Purchase of Softchalk Licenses LMS and technology workshops for students , NCCC Online Guide to Teaching Online (Softchalk) Professional development opportunities.
    8. 8. QM Process PLUS the COI Framework Adaption of the Quality Review Project
    9. 9. 1. Faculty-Driven, Collegial course Design Review Process 2. Rubric Does NOT Evaluate the Faculty Member’s Content Expertise 3. Rubric is an Adapted Version of Quality Matters 4. Maintain and Enhance Course Quality 5. Commitment to Continuous Improvement 6. NOT part of the Faculty Evaluation Process 7. Completely Voluntary . "Overview and Introduction to Course Overview and the Quality Matters Program." Quality Matters Program. N.p., 2011. Web. 16 Sep 2012. <>.
    10. 10. . "Overview and Introduction to Course Overview and the Quality Matters Program." Quality Matters Program. N.p., 2011. Web. 16 Sep 2012. <>.
    11. 11. 1. 2. 3. 4. 5. Course Overview and Introduction Learning Objectives* Assessment and Measurement* Instructional Materials* Learner Interaction and Engagement* 6. Course Technology* 7. Learner Support 8. Accessibility . "Overview and Introduction to Course Overview and the Quality Matters Program." Quality Matters Program. N.p., 2011. Web. 16 Sep 2012. <>.
    12. 12. • Improve the design of your online courses as a way to increase student learning, success, and retention. • Gain new ideas for structuring and teaching your course. • Build a network with other online faculty. • Learn, grow, and excel at teaching eLearning courses. • Receive recognition that your course was Peer Reviewed — Quality Designed Assured Certificate. • Show your commitment to continuous instructional improvement.
    13. 13. • Improvements in the design of the course • Improvements in student engagement • Improvements in student successful completion rates (S, C, or higher) • Faculty gain new ideas for structuring and teaching online and hybrid courses • Build a network with other online faculty • Become better and more “visible” online educators
    14. 14. I felt the experience was positive. I would tell a colleague that it was a very collegial process that helped me to rethink and refresh my course to improve student learning. Deborah Sorrentino, Professor Computer Information Systems I found being a reviewer and having my course reviewed was a better combined experience than either would have been alone. Suzanne Buffamanti, Professor English
    15. 15. Teaching Students with Softchalk Instructors across campus use Softchalk to: •Display lessons to their hybrid and online courses, Lesson – 21st Century skills and Information Fluency •Present content to their face-to-face courses. •Support Faculty Development & Continuous Improvement NCCC Easy Guide to Accessibility
    16. 16.
    17. 17.  Welcome, Course Overview, Learning Module Introductions
    18. 18. I tried the Remind 101 for the first time this semester for my online class. I have received far fewer emails and messages concerning missed assignments and quizzes than in past semesters. The service is very easy to use and I wanted to thank you for the tip. By the way over the summer my chiropractor was using a text messaging service to remind clients of upcoming appointments. When I talked to the receptionist about how effective she thought it was, she indicated that there was a 40% reduction in missed appointments. Professor Mark Constantino
    19. 19.    Place a logo for quality approved courses in our Banner SIS Increase # of course reviews funded per year Faculty show and share (blog post, tips of the week, short videos, f2f workshops and demonstrations)
    20. 20. Lisa Dubuc | Coordinator of Electronic Learning Notes NCCC Quality Review Project Materials: Resources: Quality Review Documents Softchalk: Voicethread: Remind101 Techsmith (Jing & Camtasia) GoToMeeting