2. Aniya
Aniya is a Cognitive specialist (agent) who can
take on a wide variety of service desk roles and
transform customer experience. Just like a
human, she communicates with customers using
natural language
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3. Aniya Digital Employees enter the workforce!!!
In order to compete in the digital economy,
your company’s workforce will be comprised
of both human and virtual employees.
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Much like the industrial machines transformed
manufacturing & agriculture, cognitive technologies will
drive the next revolution of the global workforce.
A $7 Trillion economic impact in the next 10 yrs.
4. Aniya
Aniya can automate any process within your business - From helping customers open new
bank accounts to processing insurance claims and registering patients for hospital entry,
Aniya has countless potential industry applications while increasing regulatory compliance &
reducing “human error”.
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Insurance
Financial Services
Health
Government
Telecommunications
Retail
Energy
Transportation
5. Aniya
Aniya keeps learning
and improving
No matter the role she is in, Aniya
quickly learns about your business and
quickly becomes one of your team’s
highest performers providing valuable
support for customers and human
coworkers.
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6. Aniya
Transform your customer experience
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Unlike other AIs, Aniya emulates human
intelligence making her capable of
completely natural interaction with
people. She can understand human
language, learn through observation and
determine what actions to take in order to
fulfill a request or solve a problem.
Reliable 24/7 year long
Connect at a emotional level
Works along human colleagues
7. Aniya
Use Cases:
IT/Business Support Desk Agent – Integrates securely with
Identity Access Management (IAM)
Knowledge Management
Remedy
IBM iSeries servers
60+% human employee reduction
Mortgage Specialist/Agent
Understand the underlying intent
Purpose of query
Complex queries
80+% Success Rates
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9. Aniya
What Does Name "Aniya" Mean?
Powerful and complete. You are good intellectually and require several outlets for your
energies. You are not a builder but a planner, and you want others to carry out your plans.
You are bold, independent, inquisitive and interested in research. You know what you want
and why you want it.
You are seeking freedom, opportunities to enjoy life: to make love, to go places and to do
things. You are very adventurous and willing to take risk to achieve your objectives. New
ways and new experiences can't satisfy your restless nature. One adventure leads you to
another. You are honest and fair, because you know that this is the only way to receive
justice and honesty from other people. But your personal growth is vital for your, and it is
difficult to be tied down by rules and obligations. Your restless spirit might best controlled
by choosing the field of work that meet your demand for action and adventure.
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10. JustSaying…
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“He who is not courageous enough to
take risks will accomplish nothing in life."
Muhammad Ali
