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Killer Apps by Playersoft Technologies

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Killer Mobile Apps by Playersoft Technologies for Gaming Casino Operators

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Killer Apps by Playersoft Technologies

  1. 1. Killer Apps for Casino Operators
  2. 2. TABLE OF CONTENTS 9 KILLER APPS FOR CASINO OPERATIONS 1. MOBILE ENROLLMENT – ENROLL PATRONS INTO YOUR CLUB FROM ANYWHERE 2. HPM – CASINO CRM – CUSTOMER RELATIONSHIP MANAGEMENT BUILT SPECIFICALLY FOR CASINOS 3. MOBILE TICKET REDEMPTION – SCAN & REDEEM SLOT VOUCHERS FROM ANYWHERE ON THE CASINO FLOOR 4. ONECARD – BRING ALL YOUR CASINO SYSTEMS TOGETHER AND GET A TOTAL VIEW OF PATRON SPEND 5. GROUP MANAGER – STREAMLINE THE MANAGEMENT OF GROUPS WHO ARE BROUGHT INTO THE CASINO 6. HOTEL ENROLLMENT – QUICKLY REGISTER HOTEL GUESTS INTO YOUR PLAYERS CLUB RIGHT FROM THE FRONT DESK 7. TOURNMENT DIRECTOR – TOURNAMENT MANAGEMENT FROM YOUR MOBILE DEVICE 8. TOUCHPOINT KIOSK – COST EFFECTIVE KIOSK SOFTWARE THAT WORKS ACROSS MANY HARDWARE PLATFORMS 9. RSVP – MANAGE YOUR GUEST INVITES & RESPONSES FROM YOUR SMARTPHONE OR TABLET www.playersoft.com
  3. 3. MOBILE ENROLLMENT Do you have long lines at your player's club? Are you seeing a lot of un- carded players on your slot floor? Playersoft Mobile Enrollment is the industry standard in Mobile Club Registration. Eliminate lines, increase carded play and give the very best personalized service to your guests, anywhere on the floor. No lines. No Waiting. Increase carded play and guest service with the first name in Mobile Club Registration www.playersoft.com
  4. 4. HPM – CASINO CRM Playersoft’s HPM – Casino CRM™ system enables your host team to break the chain from their desk and interact with your guests where it is most meaningful, face-to-face. The modular system of Host Player Management takes all the meaningful information from all of your source systems and puts it directly at your hosts fingertips, where they can make the best use of it. View all player history, account balances, offers and coupons available, hotel stay history, POS activity and spa or tee times. Included with all of this information is customized views of your real-time floor activity, guest locations and real time alerts based on guest activity, ensuring that your hosts are on the floor making connections with the right guests, at the right time. www.playersoft.com
  5. 5. MOBILE TICKET REDEMPTION (MTR) Ticket redemption kiosk are great for some players, but there are those guests that don't get around very well or want to leave their favorite machine. MTR – Mobile Ticket Redemption is the way to go if you're looking to provide the best gaming floor experience possible for all players. Redeem and cash slot tickets directly on the floor. Taking service directly to the guest. www.playersoft.com
  6. 6. ONECARD Are you tracking revenue from non-gaming spend? Tracking all of that used to require either complex reporting and manual effort from all of your revenue systems or building out an additional system to sit on top of everything to bring it all together. Well, no more. With Playersoft OneCard System, you can view, track, report and re-invest on all non-gaming spend, without having to change all of your internal processes and systems. Leveraging your already substantial investments in your Player, Hotel and POS systems, combined with Playersoft's interfaces, gives you all of that information right back in the guest tracking system. Maintaining your accounting reports & processes and your operational processes, all without having to learn a whole new system. Let Playersoft's OneCard take you to the next level quickly without having to change your business operations. www.playersoft.com
  7. 7. GROUP MANAGER The Playersoft™ Group Manager System makes processing and tracking your groups easier than ever before. Automate every aspect of the process of group management, from check-in to reporting. Group Manager eliminates lines with the quickest check-in of any group or bus program available. Group Manager provides a complete check-in with offer issuance, card reprint and new account creation, all from the mobile device in real time. Track all costs associated with groups including multi commission tracking, offer redemption and usage tracking. See group play performance in real time and know instantly which groups are profitable and which are not. www.playersoft.com
  8. 8. HOTEL ENROLLMENT The Hotel Enrollment System is a must have at every front desk. If you're not enrolling your hotel guests into your CMS, it's a missed opportunity for both parties. Increase your player acquisition and understand who is staying and who is playing during their stay. Hotel Enrollment integrates seamlessly into the check-in process, giving you accurate and matching guest information between your hotel and player systems. Leveraging the technology from the award-winning Playersoft Mobile Enrollment System, Hotel Enrollment ensures that you have a complete sign up for your guests, that is quick and painless for both team members and guests alike. Each room has a Player ID attached to the folio, you have accurate information in the hotel system to effectively market to your guests with all of the features and controls of the Playersoft Enrollment System in place. www.playersoft.com
  9. 9. TOURNAMENT DIRECTOR Playersoft’s Tournament Director provides the one-stop- shop for all of your tournament management and tracking needs. Leave the spreadsheets & clipboards behind and see how easy it is to run your tournament from your mobile device. From assigning sessions & rounds to collecting the scores, it’s fast and easy. The application allows you to take control of your tournaments right from the palm of your hand. Manage your tournaments from a mobile device in real-time, allowing your team more time to build relationships with your guests and focus on making the experience memorable for them. www.playersoft.com
  10. 10. TOUCHPOINT KIOSK The Playersoft TouchPoint Kiosk system is a full featured marketing and guest self service kiosk solution. Guests can update their information, check account balances and available offers, check in for drawings and play promotional games. The TouchPoint management module allows complete flexibility when setting up games, drawings offers and screen interaction. Giving you the ability to adjust screens for content, games without having to build all new graphics and pages. Playersoft continues to increase the power & flexibility of your team by taking the key functions of the Kiosk Club program to mobile, taking service directly to your customers. Team members are able to see all guest activity, entries, and redemptions as well as activate and adjust entries, reprint coupon and redeem offers. Combined with the ability to run drawings from a mobile device anywhere on the floor, now you have the best in self service and personal service, taking care of what is most important, your guests. www.playersoft.com
  11. 11. RSVP Tracking every detail of an invited event usually takes time and a lot of spreadsheets. Guests want to be taken care of immediately, without having to wait or being inconvenienced. With the Playersoft RSVP System, you no longer have to fight to keep that balance. Playersoft RSVP will handle all facets of your guest invited event tracking, responses and check-ins. Quickly and easily respond guests for events, capture how many +1 guests they are bringing, automatically generate and send confirmation codes, track guest notes for the event and expedite the check-in process while issuing any offer to your guests for attending. When the event is over, you have complete reporting. Quickly see the number of responses, no-shows, additions, +1 guests and new sign ups and who brought them. Combined with play tracking, offer redemption and usage event costs, you have a full view of your event details and it's profitability. Scan, track and report - Playersoft RSVP makes any event a simple and enjoyable process for your guests and team members. www.playersoft.com

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