Killer Mobile Apps by Playersoft Technologies for Gaming Casino Operators

1. Killer Apps for Casino Operators

2. TABLE OF CONTENTS
9 KILLER APPS FOR CASINO OPERATIONS
1. MOBILE ENROLLMENT – ENROLL PATRONS INTO YOUR CLUB FROM ANYWHERE
2. HPM – CASINO CRM – CUSTOMER RELATIONSHIP MANAGEMENT BUILT SPECIFICALLY FOR CASINOS
3. MOBILE TICKET REDEMPTION – SCAN & REDEEM SLOT VOUCHERS FROM ANYWHERE ON THE CASINO
FLOOR
4. ONECARD – BRING ALL YOUR CASINO SYSTEMS TOGETHER AND GET A TOTAL VIEW OF PATRON SPEND
5. GROUP MANAGER – STREAMLINE THE MANAGEMENT OF GROUPS WHO ARE BROUGHT INTO THE CASINO
6. HOTEL ENROLLMENT – QUICKLY REGISTER HOTEL GUESTS INTO YOUR PLAYERS CLUB RIGHT FROM THE
FRONT DESK
7. TOURNMENT DIRECTOR – TOURNAMENT MANAGEMENT FROM YOUR MOBILE DEVICE
8. TOUCHPOINT KIOSK – COST EFFECTIVE KIOSK SOFTWARE THAT WORKS ACROSS MANY HARDWARE
PLATFORMS
9. RSVP – MANAGE YOUR GUEST INVITES & RESPONSES FROM YOUR SMARTPHONE OR TABLET
www.playersoft.com

3. MOBILE ENROLLMENT
Do you have long lines at your player's
club? Are you seeing a lot of un-
carded players on your slot floor?
Playersoft Mobile Enrollment is the
industry standard in Mobile Club
Registration. Eliminate lines, increase
carded play and give the very best
personalized service to your guests,
anywhere on the floor. No lines. No
Waiting. Increase carded play and guest
service with the first name in Mobile Club
Registration
www.playersoft.com

4. HPM – CASINO CRM
Playersoft’s HPM – Casino CRM™ system enables your host team
to break the chain from their desk and interact with your guests
where it is most meaningful, face-to-face. The modular system
of Host Player Management takes all the meaningful information
from all of your source systems and puts it directly at your hosts
fingertips, where they can make the best use of it.
View all player history, account balances, offers and coupons
available, hotel stay history, POS activity and spa or tee
times. Included with all of this information is customized views
of your real-time floor activity, guest locations and real time
alerts based on guest activity, ensuring that your hosts are on the
floor making connections with the right guests, at the right time.
www.playersoft.com

5. MOBILE TICKET REDEMPTION (MTR)
Ticket redemption kiosk are great for some
players, but there are those guests that
don't get around very well or want to leave
their favorite machine.
MTR – Mobile Ticket Redemption is the way to
go if you're looking to provide the best gaming
floor experience possible for all
players. Redeem and cash slot tickets directly
on the floor. Taking service directly to the
guest.
www.playersoft.com

6. ONECARD
Are you tracking revenue from non-gaming spend? Tracking all of that used
to require either complex reporting and manual effort from all of your
revenue systems or building out an additional system to sit on top of
everything to bring it all together. Well, no more.
With Playersoft OneCard System, you can view, track, report and re-invest on
all non-gaming spend, without having to change all of your internal
processes and systems. Leveraging your already substantial investments in
your Player, Hotel and POS systems, combined with Playersoft's interfaces,
gives you all of that information right back in the guest tracking
system. Maintaining your accounting reports & processes and your
operational processes, all without having to learn a whole new system. Let
Playersoft's OneCard take you to the next level quickly without having to
change your business operations.
www.playersoft.com

7. GROUP MANAGER
The Playersoft™ Group Manager System makes processing and tracking
your groups easier than ever before. Automate every aspect of the
process of group management, from check-in to reporting. Group
Manager eliminates lines with the quickest check-in of any group or bus
program available.
Group Manager provides a complete check-in with offer issuance, card
reprint and new account creation, all from the mobile device in real
time. Track all costs associated with groups including multi commission
tracking, offer redemption and usage tracking. See group play
performance in real time and know instantly which groups are
profitable and which are not.
www.playersoft.com

8. HOTEL ENROLLMENT
The Hotel Enrollment System is a must have at every front desk. If you're not
enrolling your hotel guests into your CMS, it's a missed opportunity for both
parties. Increase your player acquisition and understand who is staying and who
is playing during their stay.
Hotel Enrollment integrates seamlessly into the check-in process, giving you
accurate and matching guest information between your hotel and player
systems. Leveraging the technology from the award-winning Playersoft Mobile
Enrollment System, Hotel Enrollment ensures that you have a complete sign up
for your guests, that is quick and painless for both team members and guests
alike. Each room has a Player ID attached to the folio, you have accurate
information in the hotel system to effectively market to your guests with all of
the features and controls of the Playersoft Enrollment System in place.
www.playersoft.com

9. TOURNAMENT DIRECTOR
Playersoft’s Tournament Director provides the one-stop-
shop for all of your tournament management and
tracking needs. Leave the spreadsheets & clipboards
behind and see how easy it is to run your tournament
from your mobile device. From assigning sessions &
rounds to collecting the scores, it’s fast and easy.
The application allows you to take control of your
tournaments right from the palm of your
hand. Manage your tournaments from a mobile device
in real-time, allowing your team more time to build
relationships with your guests and focus on making the
experience memorable for them.
www.playersoft.com

10. TOUCHPOINT KIOSK
The Playersoft TouchPoint Kiosk system is a full featured marketing
and guest self service kiosk solution. Guests can update their
information, check account balances and available offers, check in for
drawings and play promotional games. The TouchPoint management
module allows complete flexibility when setting up games, drawings
offers and screen interaction. Giving you the ability to adjust screens
for content, games without having to build all new graphics and
pages.
Playersoft continues to increase the power & flexibility of your team
by taking the key functions of the Kiosk Club program to mobile,
taking service directly to your customers. Team members are able to
see all guest activity, entries, and redemptions as well as activate and
adjust entries, reprint coupon and redeem offers. Combined with the
ability to run drawings from a mobile device anywhere on the floor,
now you have the best in self service and personal service, taking care
of what is most important, your guests.
www.playersoft.com

11. RSVP
Tracking every detail of an invited event usually takes time and a lot of
spreadsheets. Guests want to be taken care of immediately, without
having to wait or being inconvenienced. With the Playersoft RSVP
System, you no longer have to fight to keep that balance.
Playersoft RSVP will handle all facets of your guest invited event
tracking, responses and check-ins. Quickly and easily respond guests
for events, capture how many +1 guests they are bringing,
automatically generate and send confirmation codes, track guest notes
for the event and expedite the check-in process while issuing any offer
to your guests for attending. When the event is over, you have
complete reporting. Quickly see the number of responses, no-shows,
additions, +1 guests and new sign ups and who brought
them. Combined with play tracking, offer redemption and usage event
costs, you have a full view of your event details and it's
profitability. Scan, track and report - Playersoft RSVP makes any event
a simple and enjoyable process for your guests and team members.
www.playersoft.com