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Customer Expectations are Changing
Know Me Guide Me Connect Me Delight Me
Student Expectations Continue To Rise As Well
Know Me Guide Me Connect Me Delight Me
✓ ✓ ✓ ✓
7Summits Student Success Accelerator Bolt
Create a Connected, Personalized Student Experience
BOLT FEATURES INCLUDE
▸ Brandable Template/Pages
▸ Event Promotion/Calendar
▸ Content Management (News/Articles)
▸ Student & Faculty Directories
▸ Enhanced Groups
▸ Social Feeds & Social Share
▸ SmartMatch
▸ Job Board
▸ Global Announcements
▸ Image and Video Galleries
▸ 7Summits Expedition Pack
7Summits Student Success Accelerator Bolt
▸ Having a one-stop digital destination for all academic resources
▸ A personalized experience that is customized based on profile
▸ Being served relevant content when needed and how wanted
▸ Ability to organize announcements, alerts and notifications
▸ Enables public and private collaboration with cohorts,
classmates, faculty, staff and alumni
Value to Students
7Summits Student Success Accelerator Bolt
▸ Collects and curates “tribal knowledge”
▸ Consolidates the number of systems of engagement
▸ Encourages self-service
▸ Streamlines support
▸ Enables collaboration and networking
Value to the Institution
▸ Active Salesforce Org (with CRM)
▸ Chatter is enabled
▸ Communities are enabled
(and licenses purchased)
▸ Community name and domain
▸ Knowledge is enabled
▸ Idea Themes are enabled
Bolt Deployment Prerequisites
TECHNICAL CONTENT
▸ School branding and graphics (logo, 3-6 images)
▸ Large high-resolution image for Login Page
▸ 4-8 “Quick Links” to other pages or systems
▸ Users ready to load
▸ Community User Profile(s)
▸ Page body copy (per sitemap)
▸ Content for 3-6 News articles
▸ Content for 3-6 Upcoming events
▸ Content for Videos
Optional: Published knowledge articles, Active Ideas
Student Community
The Wharton School replaced a legacy student portal
and many adhoc applications with a re-imagined
student experience powered by Community Cloud.
▸ Provides a Personalized Experience
▸ Centralizes a Student Resources
▸ Enables Self Service
▸ Facilitates Peer to Peer Networking
▸ Closes gaps between existing systems
▸ Solicits student feedback and generate insights

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Student Success Community Experience

  • 1. Customer Expectations are Changing Know Me Guide Me Connect Me Delight Me
  • 2. Student Expectations Continue To Rise As Well Know Me Guide Me Connect Me Delight Me ✓ ✓ ✓ ✓
  • 3. 7Summits Student Success Accelerator Bolt Create a Connected, Personalized Student Experience BOLT FEATURES INCLUDE ▸ Brandable Template/Pages ▸ Event Promotion/Calendar ▸ Content Management (News/Articles) ▸ Student & Faculty Directories ▸ Enhanced Groups ▸ Social Feeds & Social Share ▸ SmartMatch ▸ Job Board ▸ Global Announcements ▸ Image and Video Galleries ▸ 7Summits Expedition Pack
  • 4. 7Summits Student Success Accelerator Bolt ▸ Having a one-stop digital destination for all academic resources ▸ A personalized experience that is customized based on profile ▸ Being served relevant content when needed and how wanted ▸ Ability to organize announcements, alerts and notifications ▸ Enables public and private collaboration with cohorts, classmates, faculty, staff and alumni Value to Students
  • 5. 7Summits Student Success Accelerator Bolt ▸ Collects and curates “tribal knowledge” ▸ Consolidates the number of systems of engagement ▸ Encourages self-service ▸ Streamlines support ▸ Enables collaboration and networking Value to the Institution
  • 6. ▸ Active Salesforce Org (with CRM) ▸ Chatter is enabled ▸ Communities are enabled (and licenses purchased) ▸ Community name and domain ▸ Knowledge is enabled ▸ Idea Themes are enabled Bolt Deployment Prerequisites TECHNICAL CONTENT ▸ School branding and graphics (logo, 3-6 images) ▸ Large high-resolution image for Login Page ▸ 4-8 “Quick Links” to other pages or systems ▸ Users ready to load ▸ Community User Profile(s) ▸ Page body copy (per sitemap) ▸ Content for 3-6 News articles ▸ Content for 3-6 Upcoming events ▸ Content for Videos Optional: Published knowledge articles, Active Ideas
  • 7. Student Community The Wharton School replaced a legacy student portal and many adhoc applications with a re-imagined student experience powered by Community Cloud. ▸ Provides a Personalized Experience ▸ Centralizes a Student Resources ▸ Enables Self Service ▸ Facilitates Peer to Peer Networking ▸ Closes gaps between existing systems ▸ Solicits student feedback and generate insights