Blackboard Learn Vendor Discussion Presented by: Melissa Loble Director, Solutions Engineering John Floyd Regional Account...
Agenda <ul><li>Hour 1: </li></ul><ul><ul><li>License modules: Community Engagement & Content Collaboration </li></ul></ul>...
Agenda <ul><li>Hour 3: </li></ul><ul><ul><li>Product Roadmap </li></ul></ul><ul><ul><li>Calendar Enhancements </li></ul></...
<ul><li>License Modules of Bb Learn </li></ul>3
4 Bb Learn Overview Blackboard  &  Partner Services Enterprise Services
<ul><li>Solution: </li></ul><ul><li>Flexible roles provide a personalized experience for each user </li></ul><ul><li>Dedic...
Community Engagement: Personalization
Community Engagement: Branding
<ul><li>Solution: </li></ul><ul><li>Give content owners specific access permissions to administer information sources thro...
Community Engagement: Delegated Control
<ul><li>Solution: </li></ul><ul><li>Quickly create a centralized space for like minded to engage on topics for their club ...
Community Engagement: Non-course Communities
<ul><li>Solution:  </li></ul><ul><li>Provide portal functionality specifically for your teaching and learning systems, cre...
Community Engagement: Academic Dashboards
Community Engagement: Online Tutoring
Community Engagement: Access Advising
<ul><li>Solution: </li></ul><ul><li>Repositories allow for central storage and updating in a single location </li></ul><ul...
Academic Collaboration: Share Content
<ul><li>Solution: </li></ul><ul><li>Central File Sharing for Multiple Courses  </li></ul><ul><li>Metadata and content sear...
Academic Collaboration: Manage Multiple Courses Ensure Economies of Scale.
<ul><li>Umbrella Support </li></ul>5
Templates & Umbrella Content <ul><li>Course Templates </li></ul><ul><ul><li>Build content & format centrally as templates ...
<ul><li>Document Exchange & Student Work </li></ul>7
Managing Assignments <ul><li>Assignment feature + Gradebook </li></ul><ul><li>Centrally collect student submissions and do...
<ul><li>Interfacing with SIS Data </li></ul>8
Administration vs. Delivery <ul><li>US Colleges and Universities mostly standardized </li></ul><ul><li>Administration </li...
Enterprise Data for LMS <ul><li>Consortia (IMS) Defined Entities </li></ul><ul><ul><li>People: Students, Faculty, Staff </...
Enterprise Data Integration 11
<ul><li>Role Management & Permissions </li></ul>12
User Access & Permissions <ul><li>Roles created & managed through administration panel, course/organization control panel ...
<ul><li>Export & Calculated Grades </li></ul>14
Grade Import & Export <ul><li>Based on frequently deployed customization </li></ul><ul><li>Allows for application of calcu...
<ul><li>Support Tools & Options </li></ul>16
On-Demand Learning Center <ul><ul><ul><li>Resources to help train end users on new releases, helping drive adoption and re...
Upgrade Center http://blackboard.com/upgradecenter <ul><li>Dedicated upgrade site </li></ul><ul><li>Customized by version ...
<ul><li>Blackboard Learn Roadmap </li></ul><ul><li>Release 9.1 & Bb Mobile </li></ul><ul><li>G.A. April 2010 </li></ul>19
20 Project NG Release 9 Release 9.1 Additional Application Packs CE 8 Vista 8 CE 4 Classic 8 Release X ANGEL 8
Quality is More Than Just Bug Counts.  21 <ul><ul><ul><li>To respond effectively Blackboard is committed to… </li></ul></u...
Addressing Four Challenges <ul><li>Fostering Student Engagement  </li></ul><ul><li>Supporting Educator Efficiency </li></u...
Fostering Student Engagement 23 <ul><li>Exciting new social learning and course tools that foster active learning opportun...
Promote Active Collaboration Course wikis
Integrate Visually Engaging Content Mash-ups
Provide Intuitive Online Structure Learning Modules
Increase Accessibility Release 9.1 is Gold Level Certified for Non-Visual Accessibility by the National Federation of the ...
Supporting Educator Efficiency 28 <ul><li>Save educators and organizational leaders time and effort so they can focus on s...
Manage Content at the Course Level Course Files
Grade in Context with More Options Grading Enhancements
Saving Grading Preferences Grading Enhancements
Customize Your Grading View Grading Enhancements
Creating Assessments in Less Time  Assessment Manager
Enrich Your Communications Blackboard Connect
Enable Flexible Course Roles Customize Instructor Roles
Delivering Open and Extensible Learning <ul><li>Free access to partner technologies, expanded content partnerships and hun...
Integrate Tools Created by Others <ul><li>Register and manage connections to your  Blackboard Learn ™ implementation </li>...
Supporting the Latest Technology Advancements <ul><li>Windows Server®2008 </li></ul><ul><li>Oracle® 11g (with Native RAC s...
Service Pack 1, Bb Learn 9.1 <ul><li>Discussion board grading enhancements </li></ul><ul><li>Move and copy distinction in ...
Blackboard Mobile Summary <ul><li>Devices Supported: </li></ul><ul><ul><li>Blackberry </li></ul></ul><ul><ul><li>iPhone </...
<ul><li>Blackboard Learn Roadmap </li></ul><ul><li>Release 9.2 & Beyond </li></ul>
Code Quality + Extended Beta Program <ul><li>Extended BETA </li></ul><ul><ul><li>26 NAHE clients participating representin...
The Road Ahead for Bb Learn <ul><li>Web 2.0: Improve user experience on core components </li></ul><ul><li>Improve course a...
The Road Ahead for Bb Learn <ul><li>Improve WebDAV and desktop integration </li></ul><ul><li>Learning Object Repository </...
The Road Ahead for Bb Learn <ul><li>Free access to partner technologies </li></ul><ul><li>Bing, iGoogle and Facebook appli...
The Road Ahead for Bb Learn <ul><li>Evidence Collection – deeper integration to Course Delivery </li></ul><ul><li>Evaluati...
Improving How We Engage With Clients <ul><li>“ Bug Squad” engagement ensures Bb fixes the bugs most critical to the most c...
<ul><li>Data Migration </li></ul>3
Course/Content Migration <ul><li>IMS Packages </li></ul><ul><ul><li>Content & Common Cartridge </li></ul></ul><ul><li>SCOR...
<ul><li>Implementation Comparison </li></ul>3
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BB Roadmap, Learn for Academic Collaboration

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  • TB2
  • Purpose: Through Bb Learn for Academic Collaboration, educators, departments, communities and entire institutions can create, access and share rich content efficiently while minimizing effort.
  • SE 2
  • CE/Vista Relevancy: CE/Vista institutions will find the new Web Services framework familiar to what was available in CE/Vista. In addition, CE/Vista institutions now have access to the Java based APIs to develop even deeper integrations with Release 9.1. Make it easy to transition from PowerLinks to building blocks integration.
  • Washington university

    1. 1. Blackboard Learn Vendor Discussion Presented by: Melissa Loble Director, Solutions Engineering John Floyd Regional Account Executive
    2. 2. Agenda <ul><li>Hour 1: </li></ul><ul><ul><li>License modules: Community Engagement & Content Collaboration </li></ul></ul><ul><ul><li>Umbrella support </li></ul></ul><ul><ul><li>Non-course communities </li></ul></ul><ul><ul><li>Document exchange in gradebook </li></ul></ul><ul><li>Hour 2: </li></ul><ul><ul><li>Interfacing with SIS Data </li></ul></ul><ul><ul><li>Role Security </li></ul></ul><ul><ul><li>Export & Calculated Grades </li></ul></ul><ul><ul><li>Support Tools & Options </li></ul></ul>1
    3. 3. Agenda <ul><li>Hour 3: </li></ul><ul><ul><li>Product Roadmap </li></ul></ul><ul><ul><li>Calendar Enhancements </li></ul></ul><ul><ul><li>Data Migration </li></ul></ul><ul><ul><li>Implementation Examples </li></ul></ul>2
    4. 4. <ul><li>License Modules of Bb Learn </li></ul>3
    5. 5. 4 Bb Learn Overview Blackboard & Partner Services Enterprise Services
    6. 6. <ul><li>Solution: </li></ul><ul><li>Flexible roles provide a personalized experience for each user </li></ul><ul><li>Dedicated branding ensures a customized look based on the user’s profile </li></ul><ul><li>Personalized content increases engagement and access to information </li></ul>Community Engagement: Branding & Personalization Challenge: Communicating to the different populations of users across many disciplines and communities in a personalized way.
    7. 7. Community Engagement: Personalization
    8. 8. Community Engagement: Branding
    9. 9. <ul><li>Solution: </li></ul><ul><li>Give content owners specific access permissions to administer information sources through a simple, easy to use interface </li></ul><ul><li>Delegate control over specific modules and tabs within Blackboard to provide current information to different populations in a timely manner </li></ul>Community Engagement: Delegated Control Challenge: Managing and updating fresh information and content across many different populations with many different departments, schools, programs, or organizations.
    10. 10. Community Engagement: Delegated Control
    11. 11. <ul><li>Solution: </li></ul><ul><li>Quickly create a centralized space for like minded to engage on topics for their club or committee </li></ul><ul><li>Provides a wide range of collaborative tools such as blogs, discussions, and file sharing </li></ul><ul><li>Create a catalog of organizations so students can quickly get involved </li></ul>Community Engagement: Non-course Communities Challenge: Building and maintaining spaces of engagement where communities can grow and thrive.
    12. 12. Community Engagement: Non-course Communities
    13. 13. <ul><li>Solution: </li></ul><ul><li>Provide portal functionality specifically for your teaching and learning systems, creating an academic oriented portal and dashboard </li></ul><ul><li>Seamlessly connect to other administrative oriented portal functions with single sign on technology </li></ul><ul><li>Engage students within their academic environment with tutoring, advising, extra curricular content and activities </li></ul>Community Engagement: Academic Dashboards Challenge: Institutions with complex systems and integration needs struggle to find one, single portal framework to meet all of their growing demands.
    14. 14. Community Engagement: Academic Dashboards
    15. 15. Community Engagement: Online Tutoring
    16. 16. Community Engagement: Access Advising
    17. 17. <ul><li>Solution: </li></ul><ul><li>Repositories allow for central storage and updating in a single location </li></ul><ul><li>Embedded search allows for simple location and importation of content </li></ul><ul><li>Rights management ensures that content is properly shared </li></ul>Academic Collaboration: Share Content Challenge: Updating content resources across multiple courses or communities efficiently.
    18. 18. Academic Collaboration: Share Content
    19. 19. <ul><li>Solution: </li></ul><ul><li>Central File Sharing for Multiple Courses </li></ul><ul><li>Metadata and content search makes finding information simple </li></ul><ul><li>Ability to build course elements outside of classes improves design across multiple courses </li></ul>Academic Collaboration: Manage Multiple Courses Challenge: Managing millions of files efficiently across thousands of courses, communities , portfolios and committees.
    20. 20. Academic Collaboration: Manage Multiple Courses Ensure Economies of Scale.
    21. 21. <ul><li>Umbrella Support </li></ul>5
    22. 22. Templates & Umbrella Content <ul><li>Course Templates </li></ul><ul><ul><li>Build content & format centrally as templates </li></ul></ul><ul><ul><li>Create new course shells based on selected template </li></ul></ul><ul><ul><li>Managed by System Administrator and/or SIS feed </li></ul></ul><ul><li>Umbrella Content </li></ul><ul><ul><li>Centrally store & manage “content” in *individual, course or *institution content collections </li></ul></ul><ul><ul><li>Link to content in course context </li></ul></ul><ul><ul><li>*Content = Individual documents, images, files, etc. AND </li></ul></ul><ul><ul><ul><li>Tests, quizzes & surveys </li></ul></ul></ul><ul><ul><ul><li>Textbox editor snippets </li></ul></ul></ul><ul><ul><ul><li>Gradebook columns </li></ul></ul></ul><ul><ul><ul><li>Discussion forums </li></ul></ul></ul><ul><ul><ul><li>*Requires use of Academic Collaboration </li></ul></ul></ul>
    23. 23. <ul><li>Document Exchange & Student Work </li></ul>7
    24. 24. Managing Assignments <ul><li>Assignment feature + Gradebook </li></ul><ul><li>Centrally collect student submissions and download in bulk </li></ul>
    25. 25. <ul><li>Interfacing with SIS Data </li></ul>8
    26. 26. Administration vs. Delivery <ul><li>US Colleges and Universities mostly standardized </li></ul><ul><li>Administration </li></ul><ul><ul><li>ERP, SIS, HR, etc. = back office tools to manage business </li></ul></ul><ul><ul><ul><li>Defining programs and courses </li></ul></ul></ul><ul><ul><ul><li>Managing resources, people, rooms, scheduling </li></ul></ul></ul><ul><ul><ul><li>Registration, payments, financial aid </li></ul></ul></ul><ul><li>Delivery </li></ul><ul><ul><li>LMS, Content Mgmt, Portal = end-user tools to conduct “business” </li></ul></ul><ul><ul><ul><li>Engaging community, communication, resources </li></ul></ul></ul><ul><ul><ul><li>Teaching, Learning and Assessing </li></ul></ul></ul><ul><ul><ul><li>Facilitate collaboration among the community </li></ul></ul></ul>9
    27. 27. Enterprise Data for LMS <ul><li>Consortia (IMS) Defined Entities </li></ul><ul><ul><li>People: Students, Faculty, Staff </li></ul></ul><ul><ul><ul><li>Profile Data, Images, Roles, and status </li></ul></ul></ul><ul><ul><li>Groups: Courses, Sections, Iterations </li></ul></ul><ul><ul><ul><li>Descriptions, categorization, term association, status </li></ul></ul></ul><ul><ul><li>Memberships: link people to groups </li></ul></ul><ul><ul><ul><li>Roles and status </li></ul></ul></ul><ul><li>Manual and automated batch (file) processing </li></ul><ul><ul><li>Agnostic interfaces delivered </li></ul></ul><ul><li>Real-time, event processing </li></ul><ul><ul><li>Customer and SIS specific solutions </li></ul></ul>10
    28. 28. Enterprise Data Integration 11
    29. 29. <ul><li>Role Management & Permissions </li></ul>12
    30. 30. User Access & Permissions <ul><li>Roles created & managed through administration panel, course/organization control panel & data feeds. </li></ul><ul><li>Types of Roles: </li></ul><ul><ul><li>System Roles : manage system admin access; unlimited </li></ul></ul><ul><ul><li>*Institutional Roles : manage content & notification delivery, branding, resource access; unlimited </li></ul></ul><ul><ul><li>Course Roles : manage course access; 7 customizable roles </li></ul></ul><ul><ul><li>*Organization/Community Roles : manage organization, community, group access; 7 customizable roles </li></ul></ul><ul><li>*These roles are provided with Community Engagement Module </li></ul>13
    31. 31. <ul><li>Export & Calculated Grades </li></ul>14
    32. 32. Grade Import & Export <ul><li>Based on frequently deployed customization </li></ul><ul><li>Allows for application of calculations or curve logic/rules/overrides </li></ul><ul><li>Instructor/faculty can “Opt-in” and indicate readiness </li></ul><ul><li>Could be applied to more than the final grades </li></ul><ul><li>Export format and delivery method determined by destination </li></ul>Grade Center Grade Export Roster Grade Exports 15 Total Calculated Value Individual Assessments Curved Grades Curve Logic Faculty Opt-In
    33. 33. <ul><li>Support Tools & Options </li></ul>16
    34. 34. On-Demand Learning Center <ul><ul><ul><li>Resources to help train end users on new releases, helping drive adoption and reduce costs </li></ul></ul></ul><ul><li>Video Tutorials </li></ul><ul><li>Quick Reference Guides </li></ul><ul><li>Dr. C Podcasts </li></ul><ul><li>Free </li></ul>http://ondemand.blackboard.com 17
    35. 35. Upgrade Center http://blackboard.com/upgradecenter <ul><li>Dedicated upgrade site </li></ul><ul><li>Customized by version </li></ul><ul><li>Step by step upgrade process </li></ul><ul><li>Includes upgrade planning tools </li></ul>18
    36. 36. <ul><li>Blackboard Learn Roadmap </li></ul><ul><li>Release 9.1 & Bb Mobile </li></ul><ul><li>G.A. April 2010 </li></ul>19
    37. 37. 20 Project NG Release 9 Release 9.1 Additional Application Packs CE 8 Vista 8 CE 4 Classic 8 Release X ANGEL 8
    38. 38. Quality is More Than Just Bug Counts. 21 <ul><ul><ul><li>To respond effectively Blackboard is committed to… </li></ul></ul></ul><ul><ul><ul><li>Being prepared </li></ul></ul></ul><ul><ul><ul><li>Fixing the issues quickly </li></ul></ul></ul><ul><ul><ul><li>Fixing the issues that matter most to our clients quickly </li></ul></ul></ul><ul><ul><ul><li>Shaping the product roadmap based on client input </li></ul></ul></ul><ul><ul><ul><li>Effectively communicating </li></ul></ul></ul><ul><ul><ul><li>Supporting change </li></ul></ul></ul>
    39. 39. Addressing Four Challenges <ul><li>Fostering Student Engagement </li></ul><ul><li>Supporting Educator Efficiency </li></ul><ul><li>Delivering Open and Extensible Learning </li></ul><ul><li>Connecting Student Instruction with Institutional Improvement </li></ul>22
    40. 40. Fostering Student Engagement 23 <ul><li>Exciting new social learning and course tools that foster active learning opportunities </li></ul><ul><li>Keeping students connected to their educational experience 24 hours a day </li></ul><ul><li>Promote Active Collaboration </li></ul><ul><li>Integrate Visually Engaging Content </li></ul><ul><li>Provide Intuitive Online Structure </li></ul><ul><li>Keep Students Connected </li></ul><ul><li>Increase Accessibility </li></ul>
    41. 41. Promote Active Collaboration Course wikis
    42. 42. Integrate Visually Engaging Content Mash-ups
    43. 43. Provide Intuitive Online Structure Learning Modules
    44. 44. Increase Accessibility Release 9.1 is Gold Level Certified for Non-Visual Accessibility by the National Federation of the Blind (NFB)
    45. 45. Supporting Educator Efficiency 28 <ul><li>Save educators and organizational leaders time and effort so they can focus on student achievement and retention </li></ul><ul><li>Manage Content at the Course Level </li></ul><ul><li>Grade in Context with More Options </li></ul><ul><li>Customize Your Grading View </li></ul><ul><li>Save Grading Preferences </li></ul><ul><li>Create Assessment in Less Time </li></ul><ul><li>Provide Intuitive Online Structure </li></ul><ul><li>Empower Your Educators to Communicate </li></ul><ul><li>Ease Management of Learning Content </li></ul><ul><li>Enable Flexible Course Roles </li></ul>
    46. 46. Manage Content at the Course Level Course Files
    47. 47. Grade in Context with More Options Grading Enhancements
    48. 48. Saving Grading Preferences Grading Enhancements
    49. 49. Customize Your Grading View Grading Enhancements
    50. 50. Creating Assessments in Less Time Assessment Manager
    51. 51. Enrich Your Communications Blackboard Connect
    52. 52. Enable Flexible Course Roles Customize Instructor Roles
    53. 53. Delivering Open and Extensible Learning <ul><li>Free access to partner technologies, expanded content partnerships and hundreds of Building Block™ extensions </li></ul>
    54. 54. Integrate Tools Created by Others <ul><li>Register and manage connections to your Blackboard Learn ™ implementation </li></ul><ul><li>Read and write data securely between systems </li></ul><ul><li>Access grades </li></ul><ul><li>Create custom assignment </li></ul><ul><li>Build dynamic course materials </li></ul><ul><li>Expanded Web Services Tools </li></ul>
    55. 55. Supporting the Latest Technology Advancements <ul><li>Windows Server®2008 </li></ul><ul><li>Oracle® 11g (with Native RAC support) </li></ul><ul><li>Safari® 4 </li></ul><ul><li>Internet Explorer® 8 </li></ul><ul><li>Firefox® 3.6 </li></ul><ul><li>Microsoft® Windows 7 </li></ul><ul><li>Snow Leopard® </li></ul><ul><li>Support for the latest Server operating Systems and Database Software </li></ul><ul><li>Support for Client-side Operating Systems </li></ul><ul><li>Support for the latest Web Browsers </li></ul>
    56. 56. Service Pack 1, Bb Learn 9.1 <ul><li>Discussion board grading enhancements </li></ul><ul><li>Move and copy distinction in menus </li></ul><ul><li>Color coding in gradebook </li></ul><ul><li>Notification prioritization </li></ul><ul><li>And many more… </li></ul><ul><li>Targeted release time late May/early June 2010 </li></ul><ul><li>Goal: Finish fixing 100% of bugs identified during beta testing (approx. 120 bugs) </li></ul><ul><li>Incorporates select client-requested meaningful enhancements </li></ul>
    57. 57.
    58. 58. Blackboard Mobile Summary <ul><li>Devices Supported: </li></ul><ul><ul><li>Blackberry </li></ul></ul><ul><ul><li>iPhone </li></ul></ul><ul><ul><li>Android </li></ul></ul><ul><ul><li>Mobile pages tailored for other device browsers </li></ul></ul><ul><li>Uniquely branded & customized to your institution </li></ul><ul><li>Open architecture for Wash U development </li></ul><ul><li>Ensures privacy: </li></ul><ul><ul><li>Pulls public, Wash U managed data </li></ul></ul><ul><ul><li>Secure log-in for course data </li></ul></ul>
    59. 59. <ul><li>Blackboard Learn Roadmap </li></ul><ul><li>Release 9.2 & Beyond </li></ul>
    60. 60. Code Quality + Extended Beta Program <ul><li>Extended BETA </li></ul><ul><ul><li>26 NAHE clients participating representing all types of institutions and deployments </li></ul></ul><ul><ul><li>Longer Beta cycle, closer management of Beta participation means Bb collects more issues feedback before release </li></ul></ul><ul><ul><li>Longer Beta cycle means Bb fixes more bugs before release </li></ul></ul><ul><li>3x more “maintenance” developer resources </li></ul><ul><li>Developers oriented to work on product modules across releases; more code familiarity and accountability </li></ul><ul><li>2x more service packs annually </li></ul><ul><ul><li>Greater likelihood Blackboard solves issues in the release that issues are reported in </li></ul></ul><ul><ul><li>Enhancements will be added in service packs </li></ul></ul>
    61. 61. The Road Ahead for Bb Learn <ul><li>Web 2.0: Improve user experience on core components </li></ul><ul><li>Improve course and section management </li></ul><ul><li>Enhance content sharing and reuse </li></ul>Focus on polishing the core teaching and learning components to make frequent tasks more efficient and engaging Photo Credit: http://www.flickr.com/photos/mashafeeg Creative Commons License
    62. 62. The Road Ahead for Bb Learn <ul><li>Improve WebDAV and desktop integration </li></ul><ul><li>Learning Object Repository </li></ul><ul><ul><li>Manage and share structured learning objects </li></ul></ul><ul><ul><li>Promote sharing and reuse </li></ul></ul><ul><ul><li>Ensure consistent course quality and scaling of best practice </li></ul></ul>Focus on content management needs of teaching, learning, and collaboration with continued improvement Photo Credit: http://www.flickr.com/photos/goingslo Creative Commons License
    63. 63. The Road Ahead for Bb Learn <ul><li>Free access to partner technologies </li></ul><ul><li>Bing, iGoogle and Facebook applications integration </li></ul><ul><li>NBC Learn integration </li></ul><ul><li>Expanded content partnerships and hundreds of building block extensions to choose from </li></ul>Focus on improving openness and standards adoption while preserving enterprise scale for mission critical application
    64. 64. The Road Ahead for Bb Learn <ul><li>Evidence Collection – deeper integration to Course Delivery </li></ul><ul><li>Evaluation Workflow – more options for improved reporting / reliability </li></ul>Continued focus on core program assessment capabilities , and a deeper integration with learning activities Photo Credit: http://www.flickr.com/photos/traitlinburke/ Creative Commons License
    65. 65. Improving How We Engage With Clients <ul><li>“ Bug Squad” engagement ensures Bb fixes the bugs most critical to the most clients </li></ul><ul><li>Blackboard Ideas Exchange </li></ul><ul><ul><li>Clients prioritize features. Clients can vote up/down enhancement requests en masse </li></ul></ul><ul><li>Connections Community </li></ul><ul><ul><li>Continual interaction with user group leaders and members </li></ul></ul><ul><li>Suggestion Box </li></ul><ul><ul><li>Clients can submit enhancement requests directly to product management </li></ul></ul><ul><li>Requesting and promoting success stories other clients can learn from </li></ul>
    66. 66. <ul><li>Data Migration </li></ul>3
    67. 67. Course/Content Migration <ul><li>IMS Packages </li></ul><ul><ul><li>Content & Common Cartridge </li></ul></ul><ul><li>SCORM </li></ul><ul><li>WebDAV </li></ul><ul><li>Course Development integrated with Training </li></ul>
    68. 68. <ul><li>Implementation Comparison </li></ul>3

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