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Public perception of A8
migrants: the discourse of
the media and its impacts
An Outline Review by BEMIS
Jan Semotam
Contents
1. Background to Review
1.1 1ntroduction
1.2 Past Research Limitations
1.3 Evidence Reviewed
2. Key Findings
2.1 Media Impact
2.2 Ethnic Coverage
2.3 Newspaper Analysis
2.4 Interviews and Focus Groups
3. Future Research Recommendations
3.1 Coverage Comparison
3.2 Expansion of Interviewed Sample
3.3 Media Variety
3.4 Two Sides
4. Conclusions and Recommendations
4.1 Perceptions of Central and East Europe
4.2 Press Coverage Balance
5. Way Forward
5.1 Putting Recommendations into Practice
5.2 Debate on Effective Collaboration with the Media
5.3 Proposed Guide Booklet Framework
5.4 Work ahead
6. References and Further Reading
7. Appendices
7.1 1nterview and Focus Groups Participants
7.2 Keywords used in the Newsbank and Metro searches
7.3 Questions for Focus Groups and Interviews
7.4 List of organisations consulted
- 1-
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21
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The original dissertation was written by Jan Semotam who is also the author of this review.
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Canton et al. (2008), De Lima et al. (2007), Equal Opportunities Committee (2010), Glasgow City
Council (2007), Jack (2007), KnowFife Findings (2007) or Pollard et al. (2008)
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community potentially creates a situation where the group is stigmatised and
perceived as prone to criminal activity.
Figure 1: AS Migrants Press Coverage Themes
rrurders 42%
The second largest issue covered was that of jobs and employment. The three
Scotland-based newspapers had a lot of positive coverage showing the A8 migrants
as hard-working people who are in the country for its own benefit doing jobs the
indigenous population does not want to do. Several economic and social benefits
were mentioned in relation to the A8 community in Scotland and although
sometimes the articles tended to crave sensationalism, the coverage overall was
managed in an arguably responsible manner. The same could be said about the
Guardian but certainly not of the Sun which offered a negative portrayal of 'floods of
migrants taking British jobs and abusing British welfare while raising the crime and
prostitution figures'.
lt is fair to say that most of the coverage of the five researched newspapers could be
described as positive towards the A8 minority in the UK and focusing on a variety of
topics related to the community. The coverage of the Sun tabloid newspaper
continuously strived to stigmatise the group by focusing on themes of crime, welfare
abuse, 'floods' of migrants and disadvantages of migration to the indigenous British
population. This search for sensationalism was not shared by the remaining four
newspapers, and contrary to some of the previously published documents, especially
the Equal Opportunities Committee's 2010 Report, it was found that the A8 minority
was mainly portrayed positively as a group of hard-working people who come to
Britain to seek better future for themselves taking jobs that the indigenous
population does not want to do and using a minimum of the welfare provisions
available to them.
- 6 -
Figure 2: AS Migrants Press Coverage
Negative 27%
Neutral34%
Figure 3: AS Migrants Press Coverage excl. The Sun
Negative 16%
Positive 53%
Neutral31%
Despite the upmarket papers providing considerable analysis and commentary in
addition to news reportage, the ethnic coverage itself could not be called balanced.
This is an issue that needs to be addressed to avoid the creation of stereotypes, both
negative and positive, that could lead to an erosion of the processes of integration
and social inclusion. What was confirmed by the newspaper analysis is that the 1
US
and them' mentality is deeply entrenched in the newspapers and despite the
generally positive coverage, there is a lack of recognition of the need for a balanced
overview of the A8 community which could ease the social processes of integration
and inclusion.
- 7-
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Table 1: Can you name all CEE countries that joined the EU in 2004?
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revealed that in fact, this was not the case as a vast majority of articles in the past
seven years was either positive or neutral in nature.
Figure 4: Do you think the Press offers a balanced view in its
ethnic news coverage?
fbt balanced
21
Balanced
3
lt is difficult to suggest the extent to which the media have an impact on the Scottish
audience in relation to the A8 migrants. Looking at personal experience with A8
migrants, there was a stark contrast between positive and negative experiences
among the interviewed participants. Twenty two respondents out of twenty four
said they had a positive direct experience with A8 migrants whereas only four said
they had a negative one. lt is clear that among the participants, A8 migrant
community is seen in a very positive light. lt is a generally known fact that Scotland is
in need of migrant workers because its population is ageing and its numbers
decreasing. However, this information was effectively spread through the mass
media and has therefore, created a kind of a baseline for perceptions of migrants
coming to the country. And while being members of the European Union, the A8
migrants might not feel as threatening to the Scots as perhaps migrants from further
outside of Britain, for instance Africa or Central Asia.
- 9-
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6. My story
• Media receive large numbers of story pitches on a regular basis and only a
very small percentage of these make it to the print or are broadcasted. There
are several steps that need to be taken in order to make a story
'newsworthy'. This section will provide clear guidelines on how to achieve
this.
7. Useful contacts
• Some migrant organisations are simply too small or lack appropriate funding
to effectively collaborate with mainstream media. For these, there is a
network of 'umbrella organisations' that can and do work as gatekeepers
between the media and these small organisations. A list or relevant contacts
will be provided together with links to other useful resources.
5.4 Work Ahead
While we have a clear framework outlined of what lies ahead in this project, we still
invite interested stakeholders from media and migrant organisations to come
forward and contribute with their knowledge, experiences and evidence. Providing
migrant organisations with a guide to work successfully with mainstream media is
one part of a larger process of effective integration and inclusion of migrant
communities into Scottish society.
If you feel like this is something you or your organisation would like to participate in,
do get in touch with us.
- 15-
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Full text of the research paper can be downloaded from the BEMIS website:
http://bemis.org.uk/publications.html
More details about the Collaborative Dissertations project can be found on
the GRAMNet website:
http://www.gla.ac.uk/research/az/gramnet/
Empowering Scotland's Ethnic and
Cultural Minority Communities
- 22 -
I University
,~..:......~ ifGlasgow
2
BEMIS
The Centrum Building
Third Floor
38 Queen Street
Glasgow G1 3DX
Tel: 0141 548 8047
Fax: 0141 548 8284
www.bemis.org.uk
e: mail@bemis.org.uk
BEMIS is funded by

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Public perception of A8 migrants - the discourse of the media and its impacts

  • 1. 1 Public perception of A8 migrants: the discourse of the media and its impacts An Outline Review by BEMIS Jan Semotam
  • 2. Contents 1. Background to Review 1.1 1ntroduction 1.2 Past Research Limitations 1.3 Evidence Reviewed 2. Key Findings 2.1 Media Impact 2.2 Ethnic Coverage 2.3 Newspaper Analysis 2.4 Interviews and Focus Groups 3. Future Research Recommendations 3.1 Coverage Comparison 3.2 Expansion of Interviewed Sample 3.3 Media Variety 3.4 Two Sides 4. Conclusions and Recommendations 4.1 Perceptions of Central and East Europe 4.2 Press Coverage Balance 5. Way Forward 5.1 Putting Recommendations into Practice 5.2 Debate on Effective Collaboration with the Media 5.3 Proposed Guide Booklet Framework 5.4 Work ahead 6. References and Further Reading 7. Appendices 7.1 1nterview and Focus Groups Participants 7.2 Keywords used in the Newsbank and Metro searches 7.3 Questions for Focus Groups and Interviews 7.4 List of organisations consulted - 1- 2 2 3 3 4 4 5 5 8 10 10 10 10 10 11 11 11 13 13 13 14 15 16 18 18 19 20 21
  •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he original dissertation was written by Jan Semotam who is also the author of this review.
  • 4. (&0 : / # # * # 0 = # #$ # # 0 * # 1 + # 0 # 1 * # * 0 + # #$ "' # 0 #$ $ "' $ # * # @3 + # # C = 0 # 1 * $ # : < ? @ * * # @3 0$ + # - * # # # * 0 ##$ (&, * ? ** # 0 $ 0 #$ * ; # # = 1 0 #$ * $ # * " $ * # # #$ F # # # $ $= *# $ $ ** $ - 1 # # # D * # * #$ # 0 * * ## 8 + 0# = + * * = + 0 A = # 0 A + * # 0# - 0 $ # # 0 0$ $ + # / 0 * # 0 # 0# * # * ? ** ** #$ 1 D # ) * = D + * : < ##$ $ * # ( $ + # #$ 0 0$ ## % ; # * "' # = * * = 0 $ *# * "' + # 2 Canton et al. (2008), De Lima et al. (2007), Equal Opportunities Committee (2010), Glasgow City Council (2007), Jack (2007), KnowFife Findings (2007) or Pollard et al. (2008)
  • 5. 0& 6 . 0&( 1 # # $ $= # #$ # $ * # 0 * * @ * #$ 0 # 0 $ $ # F #$ 0# $ = # = $ ** # # # $ $ $ * 0 0 # ; # # 0# # F # 0 # $ - $ 0 * * * * $ - $ * > #; # F 1 * * 6 $= # $ $ # *# * # 0 0 0 * # $ % $ # = ? $= 0 A #$ A #$ 0# ) * # #= # # .$ #$ # * 0 # = = = = ) = # 1 0 $ 1 0 - #$ $ *# # 1 #$ $ 1 0 - > ; $ #$ # # # 1 * " 0 $ $F $ #$ ) 0 # * ) - 0 *# 0$ 0 * # * = # * = * #$= ## = # = F # #$ ## ) # * ! # = = # * $ $ * # #$ - $ ) # *# * # * - $ ** ** # - * = * $ 0 # $ - 7 $ 0# #$F # $ ** # 1 = $ 1
  •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
  • 7. community potentially creates a situation where the group is stigmatised and perceived as prone to criminal activity. Figure 1: AS Migrants Press Coverage Themes rrurders 42% The second largest issue covered was that of jobs and employment. The three Scotland-based newspapers had a lot of positive coverage showing the A8 migrants as hard-working people who are in the country for its own benefit doing jobs the indigenous population does not want to do. Several economic and social benefits were mentioned in relation to the A8 community in Scotland and although sometimes the articles tended to crave sensationalism, the coverage overall was managed in an arguably responsible manner. The same could be said about the Guardian but certainly not of the Sun which offered a negative portrayal of 'floods of migrants taking British jobs and abusing British welfare while raising the crime and prostitution figures'. lt is fair to say that most of the coverage of the five researched newspapers could be described as positive towards the A8 minority in the UK and focusing on a variety of topics related to the community. The coverage of the Sun tabloid newspaper continuously strived to stigmatise the group by focusing on themes of crime, welfare abuse, 'floods' of migrants and disadvantages of migration to the indigenous British population. This search for sensationalism was not shared by the remaining four newspapers, and contrary to some of the previously published documents, especially the Equal Opportunities Committee's 2010 Report, it was found that the A8 minority was mainly portrayed positively as a group of hard-working people who come to Britain to seek better future for themselves taking jobs that the indigenous population does not want to do and using a minimum of the welfare provisions available to them. - 6 -
  • 8. Figure 2: AS Migrants Press Coverage Negative 27% Neutral34% Figure 3: AS Migrants Press Coverage excl. The Sun Negative 16% Positive 53% Neutral31% Despite the upmarket papers providing considerable analysis and commentary in addition to news reportage, the ethnic coverage itself could not be called balanced. This is an issue that needs to be addressed to avoid the creation of stereotypes, both negative and positive, that could lead to an erosion of the processes of integration and social inclusion. What was confirmed by the newspaper analysis is that the 1 US and them' mentality is deeply entrenched in the newspapers and despite the generally positive coverage, there is a lack of recognition of the need for a balanced overview of the A8 community which could ease the social processes of integration and inclusion. - 7-
  • 9. ' 0&) . 2 + D * * "' $ 1 0 - # # # # 1 * * "' F #$ # ## ? @ (( - # D = #$ * C $ #$ C = ? $ # # B 0# F # 0 0 * * #$ # 0 #$ # "' @3 0 # @3 ## #$= * # # # * ## 0# * * # + # # 1 ** 1 # D 1 1 0 "' # * ? L # 0# ! 0 $ $ ) # * ; # = = # 1 = = * 1 # - ((4 &# $ #; "' # $ # 8 7- "' # = * # # # 0 $ - * ** "' $ $ * #$ ## D * ** 9 1 * # = = ? $ * + # # # * ** $ Table 1: Can you name all CEE countries that joined the EU in 2004? # 4 B 0# ' @1 J +# - 1 $ +# 1 . # C $ "## 4 K # # # = ) # # $ * # > 0# # ;= 0 0$ 0# * # $ K # * $ @3= ? $ * "' # + # > 0# # ; 0 * $ 0 + $ - #$ * 0 # 0 * * $ # . C = ? ** * ; "' K # #$ 0 = #$
  • 10. revealed that in fact, this was not the case as a vast majority of articles in the past seven years was either positive or neutral in nature. Figure 4: Do you think the Press offers a balanced view in its ethnic news coverage? fbt balanced 21 Balanced 3 lt is difficult to suggest the extent to which the media have an impact on the Scottish audience in relation to the A8 migrants. Looking at personal experience with A8 migrants, there was a stark contrast between positive and negative experiences among the interviewed participants. Twenty two respondents out of twenty four said they had a positive direct experience with A8 migrants whereas only four said they had a negative one. lt is clear that among the participants, A8 migrant community is seen in a very positive light. lt is a generally known fact that Scotland is in need of migrant workers because its population is ageing and its numbers decreasing. However, this information was effectively spread through the mass media and has therefore, created a kind of a baseline for perceptions of migrants coming to the country. And while being members of the European Union, the A8 migrants might not feel as threatening to the Scots as perhaps migrants from further outside of Britain, for instance Africa or Central Asia. - 9-
  •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
  •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
  • 13. $; # = # 1 * # = # $ # 0 F = = * 1F # F #$ $ $ # $ $ $E ; * $ * *
  •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
  • 15. ? # * # 1 * 0 $ = ##$ 0 $ $ * # - 0 # 0 # * = 0 * 1 ** = = ) .$ = 0 # = * # = * : < 0 0 * # $ *&, 2 $ . $ - * 1 * 0 1# * ## L 8 K $ 1 E • 6 # * $ * ## B # ## 0 K $ E • "# L $ #$ * # * * = # #$ *# # $ 1 0 * $ + # # * = 0 0 ## * 0 • $ * ** # 1 * * ? # * ##$ - $ # * # 1 1 # * # # $ .$ 0 = ** # = 1 * L 0# * # * = = = # C 1E • K ## # # # # 1 .. = $ 1 ** $ * 0# # % # # ? # • % # 1 ** 0 # #$ 0 ** #$ # # - ## # # ** #$ ? # = 1 * 0 1
  • 16. 6. My story • Media receive large numbers of story pitches on a regular basis and only a very small percentage of these make it to the print or are broadcasted. There are several steps that need to be taken in order to make a story 'newsworthy'. This section will provide clear guidelines on how to achieve this. 7. Useful contacts • Some migrant organisations are simply too small or lack appropriate funding to effectively collaborate with mainstream media. For these, there is a network of 'umbrella organisations' that can and do work as gatekeepers between the media and these small organisations. A list or relevant contacts will be provided together with links to other useful resources. 5.4 Work Ahead While we have a clear framework outlined of what lies ahead in this project, we still invite interested stakeholders from media and migrant organisations to come forward and contribute with their knowledge, experiences and evidence. Providing migrant organisations with a guide to work successfully with mainstream media is one part of a larger process of effective integration and inclusion of migrant communities into Scottish society. If you feel like this is something you or your organisation would like to participate in, do get in touch with us. - 15-
  • 17. J 8& . "## = + : ( (< ! # : 8 6 @ $ < . - = . 1 = C 0 C = " : ( (< ! " 3 = M = 3 % : < : ( (< @ 0 1 "* # :. # 8 + , # < . # = # N C 0 1= @ : < : ((2< . B 8 - " 0 # $ , :. #8 ## < .# 1= / : (('< + # $ :"0 8 & # D # $ #< . = " . 1 = : (( < " + # C $ * : 0 8 # $< = ! = # 1= # 1 = # : (('< 8 &# : 8 . #< = / N C $ = K ## : 442< L+ $8 = = " : 8 + 0# < / = # = $= $ = K # = 0 " = : ((2< " + $ * K 1 & : 0 8 + # < / ?1= - " : 44 < : 8 # < / 1 # = : ( < - "' #* # : # 0# 8LL 1L # L ( L ' #* # # O ( < D # 6 : ( (< D $ - ** 1 = : 0 8 - + # < 8LL # 1L L L D #L (L ( ( (( # (J + 0 ( = 0 : 4'4< # $%% & ' $ ( % ) & $'' * O # * # = 8 % 1 = O : 44J< 8 & @ + # : # 8 @ $ * < % )= #= = / & = . # = O = - B = " = P P = + # = ## : ((4< &# 0 # :K / 8 # $ < &# $ # : ((2< "' ! # &# : 0 8 .# 1 + < & = $ N = / : ((4< + $ ( $8 " C # : 8 O K # $ N + <
  • 18. 2 & = O : (( < @ # : 8 " # < C = # C 0 = # : 42 < : 8 / $ < C 0 = $ # = # : < : 4''< * 8 :! P 18 < O 1= 0 : ((2< K 1 + - $8 - : 8 * # + < 3 % * % : ((2< K 1 % * + $ :&# 8 % * #< 3 = $ : ((2< # . :! P 18 # ## < 0 = ) ## + = / # : 4J4< - " + % * :@ $ * ! # < 5 #= / : 424< # ( % %% % * + $ :+ 0# < $= + # - : 44'< # ()' % + , + & - ' * " # * " " $ * # # + # + = , # J( 6;+ ## = - = / = . N $ = ## : (( < + $ : 8 " # < # $= O # : (((< 8 - 6 : 8 C K $# < # = & . = : 444< . ! / 8 # = & : < 8 &# & 44 44' : )8 < ## = ! = = + 1 ? = / ? $ : (('< %# # E @ # *# : * < @3 : 8 * 0# # $ < #* = C #*= C # $ : ((4< + # 8 - . : 0 8 + & + # < + ## = K ## + = # : ((4< @ 3 8 - 0 $ : 8 # $ #< - = - 1 $ 1 7& 1 9 : (( < # ) ()) 0 1 ' () % 2 * # $= 8 K # = # : ((2< . 8 % "' + # :&# 8 K * + # # D # $ # < K = ! 1 : ((2< # + # : 0 8 & # 6** * + # <
  • 19. ' +& / ( = . 2 2 ( + $ 0 J * $ 6 , J % / ) ' / * % # 6** 8 % - + 2 % + " 2 % C # / > % @& + (' @ (( K (0 % . $ (, + # () J - (* & + (8 & + (+ % / ( + 00 # ** (> ' % 6** 0' % . 0( % 1 00 0, J - 0) % @& +
  • 20. 4 / 0 ? 6 • # • # • B • +# 1 • +# 1 • C $ • C • +# • +# • • • • • • • "' • • • ! 0 + " # 1 $ 8 + # = + = &# = 0 = "0 = = / = = + " = % K ## = / * # = # $= #$ 0 1= + # = 6 1 $= K # = C # = 60 = / *
  •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
  • 22. / ) = : .. # + # , ; + # ! # @ * O # + * # + #$ @ $ @ $ * &# % # ? #
  • 23. Full text of the research paper can be downloaded from the BEMIS website: http://bemis.org.uk/publications.html More details about the Collaborative Dissertations project can be found on the GRAMNet website: http://www.gla.ac.uk/research/az/gramnet/ Empowering Scotland's Ethnic and Cultural Minority Communities - 22 - I University ,~..:......~ ifGlasgow
  • 24. 2 BEMIS The Centrum Building Third Floor 38 Queen Street Glasgow G1 3DX Tel: 0141 548 8047 Fax: 0141 548 8284 www.bemis.org.uk e: mail@bemis.org.uk BEMIS is funded by