Companies in the future will need to operate in different ways to today. Attracting, developing and retaining staff who understand their personal impact upon the economic, cultural, and environmental aspects of society will be ever more important. Our focus is on the links between Culture, Innovation, Sustainability and Customer Experience and what we, as individuals and organisations, are able to do to make this a healthy ecosystem.

1. CREATING A HEALTHY ORGANISATIONAL ECOSYSTEM

2. WHAT IS AN ECOSYSTEM?

3. CREATING A HEALTHY ORGANISATIONAL ECOSYSTEM
A BUSINESS ECOSYSTEM
▸ Starting in the early 1990s, James F. Moore originated concept of a business
ecosystem.
▸ An economic community supported by a foundation of interacting organisations
and individuals—the organisms of the business world. The economic community
produces goods and services of value to customers, who are themselves members
of the ecosystem. The member organisms also include suppliers, lead producers,
competitors, and other stakeholders. Over time, they coevolve their capabilities
and roles, and tend to align themselves with the directions set by one or more
central companies.
▸ Those companies holding leadership roles may change over time, but the function
of ecosystem leader is valued by the community because it enables members to
move toward shared visions to align their investments, and to find mutually
supportive roles.

4. ALIGNING INDIVIDUAL GOALS WITH ORGANISATIONAL GOALS
CREATING A HEALTHY ORGANISATIONAL ECOSYSTEM

6. WHAT MAKES A PERFECT JOB?
▸ What you are good at
▸ What earns you money
▸ What you love
▸ What the world needs
CREATING A HEALTHY ORGANISATIONAL ECOSYSTEM
REASONS FOR BEING …… IKIGAI

7. CREATING A HEALTHY ORGANISATIONAL ECOSYSTEM

8. CREATING A HEALTHY ORGANISATIONAL ECOSYSTEM
PURPOSE
▸ Sir Christopher Wren, walked one day
unrecognised among the men who were
at work upon the building of St. Paul’s
cathedral in London which he had
designed. ”What are you doing?” he
inquired of one of the workmen, and the
man replied, “I am cutting a piece of
stone.” As he went on he put the same
question to another man, and the man
replied, “I am earning five shillings
twopence a day.” And to a third man he
addressed the same inquiry and the man
answered, “I am helping Sir Christopher
Wren build a beautiful cathedral.”

9. THE ACHIEVEMENTS OF AN
ORGANISATION ARE THE RESULTS OF THE
COMBINED EFFORT OF EACH INDIVIDUAL
Vince Lombardi
CREATING A HEALTHY ORGANISATIONAL ECOSYSTEM

11. ORGANISATIONAL
SUCCESS?

12. THINGS TO MAKE YOU THINK
CREATING A HEALTHY ORGANISATIONAL ECOSYSTEM?
▸ CULTURE
▸ INNOVATION
▸ SUSTAINABILITY
▸ EXPERIENCE
SO … WHERE TO START?

14. WHAT IS CULTURE?
▸ Vision
▸ Values
▸ Practice
▸ Narrative
▸ People
▸ Place
CREATING A HEALTHY ORGANISATIONAL ECOSYSTEM

16. WHAT DOES SUSTAINABILITY MEAN?
ECONOMY
SOCIETY
ENVIRONMENT

17. ITS A BALANCING ACT BETWEEN THE THREE
INDIA
▸ India has added 9GW of solar
power in just the past two years—
the equivalent of 4.5 Hoover Dams
—for a total of 12GW of total solar
power capacity.

18. THE TRIPLE BOTTOM LINE

21. ▸ Practice ‘innovation parenting’
▸ Hierarchy saps creativity
▸ Encourage the unreasonable
▸ Don’t die of indigestion
▸ Cultivate external relationships
▸ Hire the best - and fast
CREATE A CULTURE OF INNOVATION
CREATING A HEALTHY ORGANISATIONAL ECOSYSTEM

22. "YOU BUILD ON FAILURE. YOU USE IT AS A STEPPING
STONE. CLOSE THE DOOR ON THE PAST. YOU DON'T TRY TO
FORGET THE MISTAKES, BUT YOU DON'T DWELL ON IT. YOU
DON'T LET IT HAVE ANY OF YOUR ENERGY, OR ANY OF
YOUR TIME, OR ANY OF YOUR SPACE."
Johnny Cash
TEXTCREATING A HEALTHY ORGANISATIONAL ECOSYSTEM

24. THE FIRST STEP IN EXCEEDING
YOUR CUSTOMER'S EXPECTATIONS
IS TO KNOW THOSE EXPECTATIONS.
Roy H. Williams
CREATING A HEALTHY ORGANISATIONAL ECOSYSTEM

28. I'VE LEARNED THAT PEOPLE WILL
FORGET WHAT YOU SAID, PEOPLE WILL
FORGET WHAT YOU DID, BUT PEOPLE WILL
NEVER FORGET HOW YOU MADE THEM FEEL.
Maya Angelou
THINGS TO MAKE YOU THINK