2. Intelligent agents?
• Allow you to provide quick and automated
notification
• Increases communication between instructor and
student
• Personalized message
• Send links to other resources, eLive recording,
websites etc. to students
3. Three simple steps. You need to tell
the IA:
1. What criteria it is looking for
2. When it looks
3. What is sent in the email
10. Automatic Vs. manually run
Automatic
Pro:
• Set it up and don’t think
about it again.
Con:
• Have to make sure it is set
up for the right dates – will
it capture everyone?
Manually
Pro:
• Runs straight away
• Easier to set up
Con:
• You have to remember to
do it!
11. What’s the Catch?
For a student to receive an email via IA they
need to DO something. There would be added
benefit to send reminders to complete a quiz
(for example) when they haven’t.
12. • You can not create an agent that looks at
overall user progress or final grade
• Technical difficulties
– Not getting the {InitiatingUserFirstName} right
– Not setting up calendar correctly
• Don’t want to send too many.
• Student’s cant reply - Include your email in CC
• If you're copying components from one
trimester to another, each Intelligent Agent
will be copied over, BUT the settings of each
agent will not be copied.
13. Student Survey (n=309)
0
5
10
15
20
25
30
35
40
45
50
Strongly
Disagree
Disagree Neutral Agree Strongly
Agree
0
4
7
41
48
These emails motivate me to do
well in the next assessment piece
or to log on to CloudDeakin more
often %
0
10
20
30
40
50
60
70
80
Strongly
Disagree
Disagree Neutral Agree Strongly
Agree
0 0
4
26
70
These emails made me feel that
the Unit Team cared about how I
was progressing in the unit %
14. The emails were fantastic as it made me really feel the teaching team
were there anytime we needed them and were keeping an eye on our
progress, it truly did motivate me to continue to pursue high marks.
I was so happy with the first journal email I got, that I even sent it to my
parents.
Made me feel that someone acknowledged my achievements and cared,
made me feel included and special.
It made my self esteem go through the roof and I felt extra proud.
[The email] encouragement goes a long was especially when things are
getting a bit overwhelming.
It definitely made me feel better about my results and made me want
to do better the next time.
15. Good for Retention!
Percentage of Student attrition after census in
HBS110 (n=1723), HPS111 (n=1180), HPS121 (n=
1083) includes late withdrawals, XN and F
Percentage of Student completion after census
in HBS110 (n=1723), HPS111 (n=1180), HPS121
(n= 1083) includes late withdrawals, XN and F
8
10
12
14
16
18
20
22
10
19
21
HBS110
HPS111
HPS121
75
77
79
81
83
85
87
89
91 90
81
79
HBS110
HPS111
HPS121
