Water and Wastewater Flow Solutions by Badger Meter
SERVICES
1. Degrémont Industry Services
Committed together to water, A source of life
DEGRÉMONT CHINA BEIJING OFFICE
31F, Tai Kang Finance Building, Building 1,Yard 38, Dongshanhuan
North Road, Chaoyang District, Beijing, PRC.
Tel : +86-10-59577000 Fax : +86-10-65973660
Website: www.degremont.com
DEGRÉMONT CHINA SHANGHAI OFFICE
Suite 2704,Tian'An Center, No.338, Nanjing Road West, Shanghai 200003
Tel:+86-21-63597179 Fax:+86-21-63182022
Service Hotline:400-085-9100
Website: www.degremont-ise.com www.degremont-industry.com
Email: info.ise@degremont.com
For both municipal and industry
2. CONTENTS
AUDIT & CONSULTING
CONSUMABLES MANAGEMENT
1
3
ECOFLOW®
5
7 ELEC & AUTOMATION SERVICE
9 OPERATION & MAINTENANCE
OMOBILE®
13
17 REFURBISHMENT & SPARE PARTS
TECHNICAL ASSISTANCE
19
Degrémont is a subsidiary of Suez Environment Group. Our
business covers four areas: Design and Build, Operation and
Services, Equipment and Technologies, and BOT. As an
international water treatment engineering company with
over 70 years of experience, Degrémont is always regarded
as a leading expert in water treatment field.
With dual builder-operator expertise, we provide a complete
range of services to help customers manage water treatment
facilities to highest standards.Our service include: Audit&
Consulting, Consumables management, ECOFLOW-a t hird
part WWT service, Electrical& Automation service, Operation
& Maintenance, OMOBILE-a mobile water solution, Spare parts
and Refurbishment, and other Technical Assistance.
Degrémont is a reliable partner that can guarantee the
water quality and quantity that you need, which enable
you to focus on your core business.
70 YEARS
OF EXPERIENCE
IN WATER TREATMENT
1 BILLION
PEOPLE SERVED
BY DEGRÉMONT FACILITIES
10,000 PLANTS
BUILT BY DEGRÉMONT
5,500 EMPLOYEES
WORLDWIDE
1,584 MILLION
EUROS TURNOVER IN 2011
OVER 500
PATENTED TECHNOLOGIES
3. SERVICES >AUDIT & CONSULTING
AUDIT & CONSULTING
MAKING YOUR WATER CYCLE MORE EFFICIENT AND SUSTAINABLE
As regulatory legislation continues to increase and company budgets get tighter, there is a
growing need for companies to make production ‘greener’ and more sustainable. Degrémont
can help customers with this by making their water cycle more efficient and sustainable.
Water audit & consulting is a tailored solution that pin points possible improvements, risks and
potential cost savings and can focus on your entire site or just one area of your water usage.
UNDERSTANDING YOUR WATER & EFFLUENT COSTS
1 2
As Degrémont operate and maintain complex water systems, we have comprehensive understanding of the
entire water cycle that ensures we consistently deliver cost and efficiency savings, reduce environmental
impact, improve sustainability, and increase safety across our clients’ sites.
Degrémont conduct a detailed assessment of your overall water usage using a comprehensive five step process
to determine the actual cost and total waste of your water supply. Our experts match the flow of water in
both directions, and develop a detailed methodology programme to maximise efficiency and help eliminate
water waste. Each project is then priortised in term of magnitude in relation to cost savings, required resources
and implementation complexity, which Degrémont can fully execute.
Degrémont has a strong track record in cost reduction and mapping various industries water systems; our unique
insight into both industrial processes and operational requirements, combined with our water expertise, ensures
we meet cost targets – every time. Our experience spans the entire water cycle, from identifying improvement
measures to fully implementing them. Our knowledge of the industry means every suggestion is designed to meet
your overall objectives and avoid large up-front investments.
Data collection & Understanding
site
AUDIT & ASSESSMENT
Identify OPEX savings for each water related part
Define the optimum sustainable water use relative to water quantity and quality required for your
production
Deliver savings around your plant OPEX
‡IMPROVE OPERATIONAL PERFORMANCE
‡OPMTIMISE TARGETED UNIT OPERATIONS
‡IMPROVE COMPLIANCE ENVIRONMENTAI.EMISSIONS
‡MEET NEW/EXISTING LEGISLATION
‡IMPROVE HEALTH SAFETY PERFORMANCE
‡MULTI-SITE BENCHMARKING
‡MINIMISE CAPITAL EXPENDITURE
‡IMPROVE OPERATIONS MAINTENANCE
AUDIT CONSULTING 5 STEPS
BENEFITS
‡Health, safety and environmental
improvements
‡Improved performance and reliability
‡Cost savings and added value
‡Long term partnership
OPEX
‡Dedicated technical support and advice
‡Experience expertise
‡Allows you to concentrate on your core
business
Initial Meeting
Technical Review
Data Collection
Preparation of Effluent / Water Balance
Identification of Options
Energy
Sludge
Equipment
Water Chemical
products
Consumables
(spare parts,
resins...)
Manpower / HR
By-products Works
We analyse
We deliver We propose
Design/ build/ operate Optimisation Improvement
TAILOR-MADE
SOLUTIONS, MEETING
YOUR NEEDS
REDUCE COSTS AND WATER
CONSUMPTION
4. SERVICES CONSUMABLES MANAGEMENT
CONSUMABLES MANAGEMENT
3 4
OPTIMIZE THE CONSUMABLES TO MEET THE NEEDS OF DAILY
WORK WITHOUT ANY UNNECESSARY WASTE FOR YOUR INDUSTRY
As an international water treatment engineering company, Degrémont has partnership with major
consumable suppliers. We centralize purchase consumable product at very big quantity, and the
price is very competitive. Thanks to that, we can help our customers to reduce their cost of production.
OUR GLOBAL OFFER
Our global offer includes:
Resins Activated carbon
Specific filtration sands Lime
Anthracite Clarifying or dewatering polymer
Chemicals (including scale inhibitors, Membranes
dispersants, corrosion inhibitors, Cartridge filters
biocides,biodispersant)
A portfolio of over 150 chemicals formulations, with related services and equipments for process
and waste water needs:
· Water production
· Specific industrial processes
· Cooling, boiler and heating systems
· Water purification systems
· Waste water treatment
Process water chemicals– antiscalants dispersants, anticorrosion products, biocides
bio-dispersants, cleaning products, products for domestic hot water, additives for membranes,
3rd party chemicals.
Service solutions – we provide training related equipment (e.g. dosing, monitoring and
storage equipment as well as deionization units)
Flocculants – flocculants, coagulants, antifoams, and other chemicals.
ADVANTAGES FOR YOUR INDUSTRY
Cost-savings: we have a centralized purchasing services, benefiting from competitive prices
negotiated with our key suppliers.
Reliability: we decrease your risk of supply disruption and loss of production, and are able to propose
innovative alternate solutions for supply or disposal.
Time-savings: we have optimized management supported by our ISO 9001 certified purchasing
processes.
5. The Ecoflow® service can quickly be deployed at your site without any
major changes to your processand organisation.
We use our technical expertise to carry out a preliminary audit of your
site and effluent separation. We analyse your needs in terms of storage
and management so that we can offer you a complete service adapted to
suit your activity without generating any capital investment for your site.
PERFORMANCE
Why choose Ecoflow®
Our Ecoflow® service enables you to :
The Ecoflow® solution is a useful service for :
SERVICES
ECOFLOW®
OFFSITE TREATMENT SERVICE FOR YOUR INDUSTRIAL EFFLUENT
Your activity generates industrial effluent that cannot be discharged into the natural environment,
because it contains organic matter or suspended solids. Ecoflow® takes care of this waste water
giving you the treatment quality of a collective biological treatment plant without any need to plough
your money into fixed assets.
Ecoflow® is a reliable solution guaranteeing compliance with legislative requirements and
representing an environment friendly solution geared towards the specific needs of each industry.
The Ecoflow® service bears the Edelway signature, which represents the commitment to
environmental performance made by SUEZ ENVIRONNEMENT and its subsidiaries to its customers.
OUR SERVICE
We determine the source and approximate compo-sition of effluent to ensure your effluent is
acceptable for biological processing.
Using a representative sample we then go on to make all the regulatory analyses on the effluent : COD,
BOD5, SS, pH, phosphorus, chlorides, nitrogen, treatment plant compatibility. If your effluent is
biodegradable and meets certain acceptance criteria* you receive a confirmation agreement with a
Provisional Acceptance Certificate number.
At each delivery, we check that the effluent complies with the original sample used for the acceptance
procedure. If the effluent is similar, we treat it.
At your request, we will take charge of the effluent, from your production site to the definitive treatment
location, whereas you arrange for specific transport for the effluent.
If you don't have a transport solution, we can recommend an approved carrier as well as handel your
effluent treatment.
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tDPOUinuous service provided over 52 weeks per year with an efficient, high performance management
system
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tBTZSPBEBDDFTTGPSUSBOTQPSUJOHZPVSFGGMVFOUUPPVSDPGMPX® treatment platforms
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tHVBSBOUee compliance with legal waste discharge requirements, including when connected to the local grid
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tUIFGPPEBOECeverage industry (production waste fluids, rinsing and washing water from production lines and tanks
in sugar refineries, malt factories, wine-making facilities, etc.)
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5 6
6. SERVICES ELEC AUTOMATION SRVICE
ELEC AUTOMATION SERVICE
PROFESSIONAL ELEC AUTOMATION SERVICE PROVIDER
7 8
System Design Spare part
WE FOCUS ON YOUR NEED
TAILOR-MADE SERVICES TO MANAGE ALL YOUR EA SYSTEM
As a leading water treatment engineering company, Degrémont has rich experience on Electrical
Automation engineering.
We have a dedicated technical team specializing in EA , which enable us to provide tailor-made
services to satisfy all your needs on Electrical Automation.
Our Electrical Automation Service covers four areas: system design, site service, equipment supply
Spare part, and training.
● System design
● Electrical calculation
● Electrical design
● PLC program
● SCADA program
● Site service
● Electrical startup
● Automation commissioning
● Audit Diagnose
● Training
● Electrical training
● Automation training
● Equipment supply
Spare part
● MCC panels
● PLC Panels
● DCS Panels
Site
commissioning
Equipment supply Audit Diagnose
Improvement
solution
Training
System
Refurbishment
Upgrade
7. Every day we make a difference to the 200 water and waste water systems that we operate and
maintain across Europe.Our highly skilled and experienced team work tirelessly to make
performance, fnancial, health, safety and environmentalimprovements to our customers systems
through innovative sustainable solutions. We have developed long-lasting partnerships giving our
customers the confidence to focus on their own core business while knowing their systems are in
capable hands.
SUSTAINABLE AND EFFECTIVE WATER MANAGEMENT
We aim to become your chosen water management partner
and always strive to:
OPERATION MAINTENANCE
WHAT MAKES US DIFFERENT?
Our vision is to develop long term partnerships and deliver safe, best in class, cost effective water
and waste water operations and maintenance which support your production facility contributing to
your site’s business targets and create maximum value.
Operations and maintenance is at the heart of our business and we generate over £10m of savings for
our customers through site improvements every year. We have references from each market sector
including the largest industrial water outsourcing contract in the UK. We understand the environmental,
social and economic challenges of today’s industry and have developed methods and
innovative sustainable solutions to overcome these so you are able to concentrate on your core
business.
Degrémont Industry' s expertise covers the entire water cycle from water sourcing through to effuent
treatment, sludge management and recycling, enabling us to take a holistic view of the water cycle
and maximise the potential savings and performance improvements.
We understand that each plant, technology used, objectives, procedures and processes are unique to
your site. At Degrémont Industry, which is part of the global SUEZ ENVIRONNEMENT, our fexible
approach enables us to personalise each contract to ft with these and ensure they merge seamlessly
with your resources. We identify, develop and implement an improvement plan in line with your key
objectives to improve the performance, productivity, reliability and compliance of your facilities under
our management, using tried and tested methodology.
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By introducing custom built systems such as our risk management
or computerised maintenance management systems, we are able to
minimise the risks to your facility through improved preventative
maintenance and enable operates to make better, more informed
decisions.
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We have successfully transferred many employees over to
Degrémont Industry through TUPE transfer process in a sensitive,
respectful and efficient manner. As part of this process, specific
training and development objectives are identified to improve the
efficiency of the team. We also work with you and develop key
timescales including an operational transfer for the takeover of the
management of your operations.
YOUR PARTNER FOR IMPROVED PERFORMANCE,
ADDED VALUE A SAFER WORKING ENVIRONMENT
9 10
SERVICES OPERATION MAINTENANCE
21.7 MILLION
PEOPLE SERVED
BY DRINKING WATER
FACILITIES OPERATED
BY DEGRÉMONT
24.4 MILLION
POPULATION SERVED
BY WASTEWATER
TREATMENT FACILITIES OPERATED
BY DEGRÉMONT
THE OPERATING AND SERVICES
TEAMS REPRESENT 1/3OF
DEGRÉMONT’S EMPLOYEES,
NAMELY
1,800 PEOPLE
SPECIALISTS
IN LARGE HIGH-TECH FACILITIES
PRESENT IN
20 COUNTERIES
8. WHAT MAKES US DIFFERENT?
WHAT MAKES US DIFFERENT? EXPERT TECHNICAL SUPPORT ADVICE WHEN YOU NEED IT MOST
Having Degrémont Industry on your site, gives you direct access to
expert technical advice and support to enhance the reliability and
security of your facilities and assets. Having operated many water and waste water
facilities, we have an extensive level of experience and in-depth skills and
knowledge of the technologies and systems used on industrial sites. Our technical
team provide on-going support to our operating contracts including
troubleshooting, problem solving and developing innovate solutions. We also take
the time to understand the intricacies of your processes and procedures, so the
advice and support we provide is in line with your site.
Degrémont Industry has a strong quality, health, safety and environment culture
and our organisation and operating procedures comply with the most stringent
standards. We hold the ISO 14001, ISO 9001, ISO 17025, OHSAS 18001, RoSPA Gold
Medal award and Safe Contractor accreditations. We aim to provide a level of
expertise, performance and resources to achieve health, safety and
environmental excellence. To help achieve this we have an operational excellence
system in place to improve operating procedures, mitigate risks and improve HSE
standards.
FINANCIAL STABILITY, INNOVATION EXPERTISE
We are part of the global SUEZ ENVIRONNEMENT which is part of the largest multi-utility company in the world, GDF
SUEZ. From this, we have access to a wealth of competencies, financial resources and local operations. We also draw
strength from the group’s global research and expertise centres, such as CIRSEE where last year SUEZ
ENVIRONNEMENT invested €65 million into technical research and development of its two core businesses, water and
waste services.
A SAFER WORKING ENVIRONMENT
OPERATIONAL EXCELLENCE THROUGH MEASURABLE KPLS
WHAT MAKES US DIFFERENT?
Our operations and maintenance contracts are
performance based and focus on delivering results.
This is achieved through detailed short, medium and
long-term plant performance plans including analysis,
preventive and corrective maintenance plans
and actions, and technical support. Agreed Key
Performance Indicators (KPIs) are used to measure
and evaluate our results which allows us to maintain
a tight control over the system and take responsibility
for the system performance.
OPTIMISING PLANT PERFORMANCE COSTS
The initial stage in optimising a plant is to evaluate the existing site and complete a detailed overview of the current
operating procedures and the condition of the equipment. Once complete, we can then identify, develop and
implement an improvement plan in line with your current and future objectives such as an increase or change in
production requirements. Each solution is ranked in terms of cost, potential improvement and timescales. These take
various forms and include applying operational excellence and implementing remediation and optimisation projects,
which can lead to improved environmental compliance, improved stability of the plant and cost savings. This can also
highlight any ‘bottlenecks’ or ‘critical points’ within your system or processes and identify methods on how to
manage and overcome these in the short to long term.
DEDICATED PROJECT MANAGEMENT DELIVERY
We can add real value by implementing the solutions we have identified in the
improvement plan and integrating them into a site wide approach. We have a strong
track record of this and have found this to be the key to improving performance and
costs.
Degrémont Industry has a dedicated project delivery team with experience of
developing and engineering sustainable projects on several industrial sites across the
entire water, waste and sludge cycle. This gives us the capabilities required, including
effective project management, to deliver the projects on the improvement plan
promptly, which can be achieved on a turnkey basis, if needed, with minimal input
required from you.
BENEFITS
‡Health, safety and environmental
improvements
‡Improved performance and reliability
‡Cost savings and added value
‡Long term partnership
‡Dedicated technical support and advice
‡Experience expertise
‡Allows you to concentrate on your core
business
11 12
9. THE MOBILE SOLUTION FOR INDUSTRIAL WATER TREATMENT
Degrémont offers industrial customers a flexible rental solutions of water treatment units,
available on a trailer or in a container. They meet the need for water production and wastewater
treatment.
These solutions are applicable to three general types of situations: an HPHUJHQFVFKHGXOHG
maintenance operation, or a VSHFLILFORQJWHUP need.
WHEN DO YOU NEED TO USE
‡Deconsolidation of your capital investment
‡Leasing period to suit your needs
‡Faster setup than a construction
‡Training of your teams by our experts
PETROCHEMICAL INDUSTRY, SOUTH AFRICA
Challenge
OUR MAIN APPLICATION To produce, with no capital investment
DQGLQMXVWDIHZZHHNVPK
RINj6FP demineralised water to feed
the boiler at one of South Africa's main
petrochemical sites.
OMOBILE®
ENSURING
THE CONTINUITY
YOUR PRODUCTION
‡Commissioning in a few hours or days
‡Guaranteed water quality and quantity
‡Complete facility, immediately operational
‡Compliance with regulations and your safety
rules
CHEMICAL INDUSTRY, BELGIUM
To ensure FRQWLQXLWRISURGXFWLRQ in
the event of breakdown of an ageing
demineralisation facility.
An 2¶5HDGDXGLWcarried out, and the
system operational MXVWKRXUVDIWHUWKH
customer's phone call, following a
breakdown on the facility.
A complete demineralisation chain set up in 5
weeks, with sand filtration, reverse osmosis and
resin demineralisation, in the form of a leasing
agreement.
Challenge
Solution
Solution
SERVICES
OMOBILE®
Find all our emergency numbers on
www.degremont-ise.com
:
LONG TERM
RENTAL
EMERGENCIES
YOUR BENEFITS YOUR BENEFITS
EXAMPLE
EXAMPLE
PRODUCING
WATER WITH NO CAPITAL
INVESTMENT
13 14
PROCESS WATER
1. Pre-treatment
2. Demineralisation
3. Polishing
WASTEWATER
1. Lamellar settling
2. Air flotation
3. Biological treatment
4. Membrane filtration
5. Activated carbon adsorption
OTHER CUSTOMISED
APPLICATIONS ON
REQUEST
10. THE OMOBILE® FLEET
ONDEO-IS CAN SUPPLY YOU WITH ITS MOBILE UNITS WITH THEIR REMOTE CONTINUOUS
MONITORING AND CONTROL EQUIPMENT, AS WELL AS TECHNICAL ASSISTANCE
PROVIDED BY OUR QUALIFIED STAFF.
Each mobile water treatment unit, trailer mounted or containerised, can be XVHGRQLWVRZQRUFRPELQHG
with others to provide the perfect solution for your requirements.
SCHEDULED
OPERATIONS
PLANNING
YOUR PURE WATER
REQUIREMENTS
7RUHGXFHWKHRSHUDWLQJFRVWV of a
resin demineralisation chain.
Testing of a double-pass reverse osmosis unit
at the demineralisation input with WR
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Challenge
THE PREFERRED WATER SOLUTION
To supply pure water to an industrial park in
China while DZDLWLQJ GHOLYHU of its
permanent demineralisation plant.
Solution
Installation of a reverse osmosis unit followed
by a fractal resin demineralisation unit (90
m3/h, conductivity 0.2 μS/cm) in series.
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monitoring the units using remote
management.
To provide PRIGHPLQHUDOLVHG
water in 4 weeks for the start-up of a
new power station.
Installation of a double-pass reverse osmosis
unit preceded by a sand filtration system for
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ENERGY INDUSTRY, FRANCE
CHEMICAL INDUSTRY, CHINA
ENERGY INDUSTRY, EGYPT
Challenge Challenge
Solution
Solution
W
YOUR BENEFITS
‡Securing maintenance or start-up periods
‡Adapting to seasonal requirements or temporary
deterioration of the water resources
‡Carrying out pilot tests
‡Turnkey facility (teams, consumables)
EXAMPLE
PEACE OF MIND INSURANCE
Emergency call : 400-085-9100
Website: www.degremont-ise.com
3,000 μs/cm 1 μs/cm 0.1 μs/cm
Increasing water quality
FilsanO
DecarbO
FlexosmO
FractalO
Mixed beds
EDI
FractalO
Demineralisation
chain
Pretreatment
Polishing
NAME TECHNOLOGY FLOW RATE CHARACTERISTICS
FlexosmO Reverse osmosis 10 to 100 m 3/h/unit t 100 m³/h in single pass and 50 m³/h in double pass
equipped with all continuous monitoring equipment
(pressure, pH, conductivity, etc.)
t Can be remotely controlled
FilsanO Sand fltration 120 m 3/h/unit t Pressurized sand
t Coagulant injection
t Fully automated system
FractalO Fractal floor
ion exchange
resins
60 to 180 m 3/h/unit t Use of Advanced Amberpack™ (a registered trademark
of Dow), the fractal floor ion exchange resins technology
is exclusive to Omobile ®
t In situ resin regeneration in complete safety
t Water quality better than 0.2 μS/cm
t Simple logistics with the option of remote control
Mobile
electro-deionisation
units
Electro-deionisation
Up to 50 m 3/h/unit t 0.1 μS/cm
t No acidic or caustic regeneration chemicals
Skid-mounted
mobile ion
exchange
units
Mixed beds Up to 120 m 3/h/unit t Off-site regeneration
t No hazardous chemicals
t No wastewater
t Ideal for polishing condensate, permeate from reverse
osmosis or additional treatment of Fractal demin water
O’READY,
With O’Ready, OMOBILE ® will draw up an
emergency deployment plan with you
to provide an appropriate solution for your
site. You will have preferential access ,
ensuring faster deployment of our service.
In addition, subscribing to O’Ready+ gives
you negotiated pricing and priority
access to the service.
15 16
11. SERVICES REFURBISHMENT SPARE PARTS
BEFORE AFTER
TO IMPROVE THE EFFICIENCY
OF YOUR WATER TREATMENT INSTALLATIONS
Our expertise, acknowledged and appreciated by large industrial groups and numerous municipalities
over many years, means that we can offer:
‡inspection and expert assessment of your installations
‡refurbishment of installations plus VXSSO and installation of spare parts
‡commissioning of equipment
‡technical assistance and staff training
W
IN
Equipment wear can have serious consequences for the performance and reliability of treatment
processes.Durability of water treatment installations, whether industrial or municipal, requires the
expertise of professionals who can provide maintenance, reconditioning or replacement.
Degrémont offers support services for plant maintenance to keep your operation running at
maximum efficiency and peak capacity. We offer a wide range of spare parts and associated
services to guarantee smooth operation and effciency of water treatment installations on all your
production sites.
We already have lots of reference for refurbishment and spare parts in South America, and Europe.
OUR SERVICES
OUR SKILLS
We renovate and recondition treatment installations. These services relate more especially to the
following processes:
‡Decantation: replacement of scraper bridges, lamellar modules,
refurbishment of aeration tanks (replacement of air diffusers, aeration
turbines, etc.)
‡Filtration: servicing open sand filters by replacing or strengthening
concrete floors using a composite material, servicing enclosed metal filters,
restoring coatings, replacing filter mass
‡Demineralisation: replacing ion exchanger vessels and resins
‡Membrane treatment: replacement of ultrafiltration, nanofiltration
and reverse osmosis membranes, membrane cleaning operations
‡SOXGJHWUHDWPHQW reconditioning or replacement of equipment
(screen rakes, sludge drains, filter presses, etc.)
‡SXSSODQGH[FKDQJHRIVSDUHSDUWV on existing equipment
(pumps, valves, etc.)
We can also handle any other request, even of a specific nature, relating to the water cycle.
WHY CHOOSE THE REFURBISHMENT
AND SPARE PARTS SERVICE?
If you decide to put your trust in us, you can be sure of:
‡0DNLQJRXUMREHDVLHU we advise you on the choice of spare parts, offer dispatch logistics, associated services and
monitoring of works.
‡Optimising the coVWDQGRSHUDWLRQRIRXUSURFHVVHV we take into account your budget constraints and advise
you on the best technico-economic solution suited to your needs.
‡Benefiting from over HDUVH[SHULHQFHDQGQXPHURXV customer applications:we offer our know-how
and Degremont Industry expertise in operation, maintenance and optimisation of processes over the entire water treatment
cycle.
‡Benefiting from the closeness of our teams, via our national and international network. We are always reachable
and can intervene promptly on site.
The Refurbishment and Spare Parts service is intended for all types of industry and any municipality operating
water treatment installations.
17 18
REFURBISHMENT SPARE PARTS
12. W
IN
SERVICES TECHNICAL ASSISTANCE
TECHNICAL ASSISTANCE
Thanks to our highly skilled and experienced technical team, Degrémont can provide technical
assistance which is actually a trouble shooting solution to solve the problems disturbing customers.
The technical assistance are tailored to your requirements and merge seamlessly with your
resources, giving you the confidence to focus on your core business. Our organisation and operating
procedures comply with the most stringent standards in terms of health and safety, supervision,
on-call services and reporting.We develop and implement progress plans to continually improve the
performance and productivity of the facilities under our management.
We have provided technical assistance to many industrial and municipal customers in Europe and
Asia. More and more customers rely on the technical assistance service.
TECHNICAL ASSISTANCE
‡Audits and quantitative studies provide a detailed overview of
the flows entering and leaving your plant
‡Fast-acting and effective technical support due to our intimate
knowledge of your facilities, thereby guaranteeing service
continuity
‡On-the-ground teams for a rapid on-site presence
‡Quantifiable recommended improvements that serve your site
and the surrounding environment
‡Quantifiable recommended improvements that serve your site
and the surrounding environment
‡Quantifiable recommended improvements that serve your site
and the surrounding environment
‡Knowledge, incorporation and compliance with environmental
standards and social expectations
‡Analysis of your critical points and implementation of specific
crisis management measures to ensure business continuity in
case of an emergency
‡Optimisation of your water resource, network maintenance,
management of the fire water system, rainwater / surface water
recovery and energy reviews
‡Computerised maintenance management system
‡Complete traceability of all actions taken
‡Performance-based agreements, including analysis, preventive
and corrective maintenance plans and actions, technical support,
consultancy, audits and monitoring
WHY CHOOSE US ?
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‡control your industrial risks: reliability of teams
and procedures set up, guaranteed prompt
intervention
‡reduce your operating and maintenance costs
thanks to our know-how acquired over more than
60 years
‡optimise your installations, thanks to our in-depth
knowledge of procedures and technologies, based
on an ISO quality approach
‡ access additional operational expertise so no
need to take on staff (in case of insufficient
workforce or complex installations)
‡benefit from our recognised expertise in water
management ; an alternative to outsourcing and
keeping your internal teams
‡enables you to achieve substantial savings
onspare parts and consumables (access to our
purchasing power), with zero worries in termsof
delivery (stock management,guaranteed part
availability, reactivity)
‡help you solve thorney technical problems
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Our service include: