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Parallel session D:
Cloud services
Chair: Ian Shepherd
Please switch your mobile phones to silent
19:30
No fire alarms scheduled. In the event of an
alarm, please follow directions of NCC staff
Dinner (now full)
Entrance via Goldsmith Street
16:30 -
17:30
Birds of a feather sessions
15:20 -
16:00 Lightning talks
Office365 in a
smaller institution
Kevin Hill and Matthew Collins
LeedsTrinity University
Introduction
12/04/2017 Office 365 in a Smaller Institution
Kevin Hill
› IT Infrastructure Specialist – Core Software Systems
› Responsible for Office 365 deployment & management
Matthew Collins
› IT Infrastructure Specialist – Networks
› Responsible for projects integrating Office 365
LeedsTrinity University
› Celebrated 50th Anniversary in 2016
› One of the UK's top universities for employability
› Pioneered the inclusion of professional work placements
with every degree
› Small University with 3700 Students and 400 Staff
› IT Department is only 15 people
Introduction
12/04/2017 Office 365 in a Smaller Institution
Agenda
»Where were we?
»What did we do?
»Where are we now?
»Where are we going?
»What have we learned?
»Summary and Questions
12/04/2017 Office 365 in a Smaller Institution
Where were we?
Challenges
»Coming out of a managed service with a 3rd Party
»New Learning andTeaching Strategy
› Emphasises active enquiry and collaboration
› Flexible provision and choice in managing learning
› Make full use of technology in teaching and learning
»Increasing demands on storage space
»Improve Staff and Student communication and engagement
12/04/2017 Office 365 in a Smaller Institution
Where were we?
12/04/2017 Office 365 in a Smaller Institution
Limitations
»Crumbly on premise Exchange 2010 environment
»Small ‘home folder’ quota file storage provision
»SharePoint 2010 based intranet
»Legacy telephone system
What did we do?
12/04/2017 Office 365 in a Smaller Institution
What did we do?
12/04/2017 Office 365 in a Smaller Institution
Where are we now?
12/04/2017 Office 365 in a Smaller Institution
Where are we going?
12/04/2017 Office 365 in a Smaller Institution
The Good Stuff…
› Free!
› Level the playing field with larger institutions
› Platform For Possibilities
› Builds on existing familiar experiences
› Microsoft’s feature releases are now ‘cloud first’
What have we learned?
12/04/2017 Office 365 in a Smaller Institution
What have we learned?
The Good Stuff…
› New services & features launched regularly
› Less on premise infrastructure
› Better business continuity
› Microsoft & Community Support
› ADFS authentication platform
12/04/2017 Office 365 in a Smaller Institution
What have we learned?
The Bad Stuff…
› New services & features launched regularly
› No traditional backup
› OneDrive access methods / clients
› Still requires onsite servers
12/04/2017 Office 365 in a Smaller Institution
What have we learned?
The Ugly Stuff…
› New services & features launched regularly
–No change control
–Licencing controls
–Adverts for paid services
12/04/2017 Office 365 in a Smaller Institution
Summary
»Move to Office 365 can be swift
»Office 365 and Skype for Business presents lots of
opportunities, especially if it fits strategically
»There are challenges – Do the research!
»Deployment and user adoption strategy is critical
12/04/2017 Office 365 in a Smaller Institution
Questions
Any Questions?
12/04/2017 Office 365 in a Smaller Institution
Kevin Hill: k.hill@leedstrinity.ac.uk
Matthew Collins: m.collins@leedstrinity.ac.uk
All aboard the Cloud Express
Microsoft Azure ExpressRoute via the Janet network
The Importance of Networking
in the Cloud
Federico Guerrini
Microsoft EMEA Technical Lead, Azure Networking & Security
12/04/2017 All Aboard the Cloud Express
What’s the challenge?
12/04/2017 All Aboard the Cloud Express
What’s the challenge?
12/04/2017 All Aboard the Cloud Express
“You cannot have a first
class cloud without a first
class network”
Yousef Khalidi, Microsoft Corporate Vice
President, Ignite 2016
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
Workloads in the cloud if network
issues resolved
25%
42%
Workloads in the cloud if
network issues resolved
Workloads in the
cloud today
+17pts
+68%
What’s the solution?
12/04/2017 All Aboard the Cloud Express
• 38 Azure Regions
• 100+ Data Centres
• Global and sovereign offerings
• Ongoing commitment to local and industry compliance
• Top 3 Networks Worldwide
• 37 ExpressRoute locations – More than any cloud
What’s the solution?
12/04/2017 All Aboard the Cloud Express
Secure site-to-site
VPN connectivity
• SMB, Enterprises
• Connect to Azure compute
ExpressRoute private
connectivity
• SMB & Enterprises
• Mission critical workloads
• Backup/DR, media, HPC
• Connect to Azure & CRM
services
Internet Connectivity
• Consumers
• Access over public IP
• DNS resolution
• Connect from anywhere
Secure point-to-site
connectivity
• Developers
• POC Efforts
• Small scale deployments
• Connect from anywhere
ExpressRoute: Dedicated Connectivity
12/04/2017 All Aboard the Cloud Express
ExpressRoute Location
Microsoft-
owned
Customer
buys these
links
Whole link covered by
customer-controlled business
agreements
What is the Value Proposition?
• ER = 10Gbps bandwidth
• Connects directly to your WAN
• Dynamic routing between your network and Microsoft over industry standard protocols (BGP).
• Built-in redundancy in every peering location for higher reliability.
• 99.95% Connection uptime SLA.
• QoS and support for multiple classes of service for special applications, such as Skype for Business.
12/04/2017 All Aboard the Cloud Express
Technical Overview
12/04/2017 All Aboard the Cloud Express
ER deployment models
ER partner hands off a LAYER 2 service
to the end customer
ER partner hands off a
LAYER 3 service to the
end customer
12/04/2017 All Aboard the Cloud Express
How is this implemented in the point to point model?
12/04/2017 All Aboard the Cloud Express
Point-to-Point Ethernet connection
Customer Microsoft
Customer-owned
routers
Microsoft network
infrastructure
Routers and connectivity
provided by the ER
partner
12/04/2017 All Aboard the Cloud Express
Point-to-Point connection BGP Sessions
BGP
BGP
Customer establishes BGP sessions
Customer is responsible for
addressing, routing and NAT
requirements
12/04/2017 All Aboard the Cloud Express
Point-to-Point connection Implementation responsibilities
BGP
BGP
Implemented by the
customer
Implemented by the ER
provider
Implemented by
Microsoft
12/04/2017 All Aboard the Cloud Express
Point-to-Point connection price structure
Customer Microsoft
BGP
BGP
1 BILL
Implemented by the
customer Implemented by the ER
provider
Implemented by
Microsoft
12/04/2017 All Aboard the Cloud Express
jisc.ac.uk
Thank you
Federico Guerrini
MS EMEAAzure Networking & Security
federico.guerrini@microsoft.com
azure.microsoft.com
12/04/2017 All Aboard the Cloud Express
The Janet dimension
Ian Shepherd
Product manager, Janet Connectivity
12/04/2017All Aboard the Cloud Express
Why ExpressRoute via Janet?
»Frederico has kindly covered “Why ExpressRoute?”
»So why “via Janet?”
› You already have a Janet connection
› It’s already fast and reliable
› We already have a fast, reliable connection straight into
the Azure network
› It’s a no-brainer, It’s what Janet is for
› Don’t take my word for it………..
12/04/2017 All Aboard the Cloud Express
Significant demand from Jisc members
»Higher Education
»Further Education
»LocalAuthorities
»Learning Grids
»Museums and Galleries
»Research Institutes
»NHS
»Commercials
»And More…..
12/04/2017 All Aboard the Cloud Express
Demand for What?
12/04/2017 All Aboard the Cloud Express
Demand for What?
12/04/2017 All Aboard the Cloud Express
Staffordshire University
»Staffs is a leading UK modern university
»16,000 students, 85% / 15% under/postgrads, 1,400 staff
»Areas of focus:
Business, Leadership and Economics Computing and DigitalTechnologies
Creative Arts and Engineering Health and Social Care
Law, Policing and Forensics Life Sciences and Education
»2 year degrees, distance learning, PhD, MBA
»Strong industry and international partnerships
»Over 150, 3rd party and in-house applications & services!
»Cloud-first strategy
12/04/2017 All Aboard the Cloud Express
Staffordshire University
»Major project to move to Azure using ExpressRoute
»Huge, pioneering commitment
»Jisc became involved approximately 12 months ago
»Connected Staffs to ExpressRoute service at 2 Gbit/s
»Project has gone well (despite some hiccups)
»90% of applications and services in the cloud
› Finance, HR,VLE, Databases…….
»Little or no disruption and overall good performance
»Important lessons learned
12/04/2017 All Aboard the Cloud Express
Staffordshire University
»Cloud is not a panacea – It won’t fix problems, it just moves them
»It’s a good opportunity to review systems & services
»Migrate what you can, keep what you can’t, kill the zombies
»Most issues have been with application migration rather than
networking issues (VM builds, DB architectures etc.)
»Internal network must be up to scratch as well as the WAN
»Have a back-out plan, test it if possible
12/04/2017 All Aboard the Cloud Express
Staffordshire University
»Cloud is not a panacea – It won’t fix problems, it just moves them
»It’s a good opportunity to review systems & services
»Migrate what you can, keep what you can’t, kill the zombies
»Most issues have been with application migration rather than
networking issues (VM builds, DB architectures etc.)
»Internal network must be up to scratch as well as the WAN
»Have a back-out plan, test it if possible
»Don’t migrate your entire student records system the
weekend before Networkshop!
12/04/2017 All Aboard the Cloud Express
Jisc’s ExpressRoute Connection Service
12/04/2017 All Aboard the Cloud Express
Where does Janet fit in?
12/04/2017 All Aboard the Cloud Express
ExpressRoute Location
Member-Janet-Microsoft
12/04/2017 All Aboard the Cloud Express
Member Janet Microsoft
Public Internet
Private
Peering
Janet
Connection
With Janet but without ExpressRoute
12/04/2017 All Aboard the Cloud Express
Member Janet Microsoft
Azure
Consumers
Azure
Resources
Public Internet
Azure traffic does not touch the public Internet.
Private
Peering
Janet
Connection
With Janet and ExpressRoute
12/04/2017 All Aboard the Cloud Express
Member Janet Microsoft
Public Internet
Azure traffic is separated from non-Azure traffic
and tunnelled straight to the Azure infrastructure
Netpath L2VPN
Azure
Consumers
Azure
Resources
Trunked Janet
Connection
Private
Peering
Private
Connection
O365 etc.
Plumbing
12/04/2017 All Aboard the Cloud Express
Janet Core 100%
Janet Regions 90%
Member Edge ?
Member Firewall etc. ?
Must be able to support the
required protocols appropriate to
their function.
VLAN trunking
L2 VPN
802.1Q-in-Q
BGP
Plan B
12/04/2017 All Aboard the Cloud Express
Member Janet Microsoft
Public Internet
Azure traffic is carried across its own dedicated access
circuit and tunnelled straight to the Azure infrastructure
Netpath L2VPN
Azure
Consumers
Azure
Resources
Separate
Janet
Connections
Private
Peering
Private
Connection
O365 etc.
Service Status
» Pilot Service carrying live member traffic
»Currently 2 x 10 Gbit/s between Janet and Azure
» Investment approved for 2 x 100 Gbit/s and more
»Approved projects in place for:
›Full volume production
›Additional cloud services providers
›Professional Services package
12/04/2017 All Aboard the Cloud Express
jisc.ac.uk
ThankYou
Ian Shepherd
Product Manager, Janet Connectivity
ian.shepherd@jisc.ac.uk
12/04/2017 All Aboard the Cloud Express
RCUK CloudWorking
Group outcomes
Philip Kershaw, STFC
RCUK Cloud
WG
Logo credit: vecteezy.com
RCUK Cloud Working Group:
supporting the research community in the application of cloud
computing technologies
Networkshop45
Nottingham, Wednesday 12th April 2017
Philip Kershaw
Technical Manager, Centre for Environmental Data Analysis, RAL Space, STFC;
Chair, RCUK Cloud Working Group
RCUK Cloud WG
Logo credit: vecteezy.com
RCUK Cloud
WG
Logo credit: vecteezy.com
Overview
• [What is Cloud?]
• Origins of WG
• November Workshop
• Legal, policy, regulatory issues
• Technical Integration
• Next steps
RCUK Cloud
WG
Logo credit: vecteezy.com
Cloud 101: need to understand
in order to exploit
5 essential
characteristics
On-demand self-
service
Broad network
access
Resource pooling
Rapid elasticity
Measured service
3 service models
IaaS
(Infrastructure as
a Service)
PaaS (Platform as
a Service)
SaaS (Software as
a Service)
4 deployment
models
Private cloud
Community cloud
Public cloud
Hybrid cloud
“Cloud computing is a model for enabling ubiquitous, convenient, on-demand network access to a shared pool
of configurable computing resources that can be rapidly provisioned and released with minimal management
effort or service provider interaction.” – NIST SP800-145
RCUK Cloud
WG
Logo credit: vecteezy.com
• Cloud Computing for Research and Innovation - Report Aug 2015,
with input from members of research community and contributions from
industry
– http://bit.ly/pdgcloud
• Where are we with adoption of cloud?
– identifies the major technical and policy issues that are seen to be preventing
widespread take up of cloud services
• What needs to be done?
– Four high level recommendations
• How do we get there – 5 year roadmap
– to investigate these issues and provide closer integration of public and private
sector resources to improve the capability of the UK research community.
RCUK Cloud Working Group Origins
RCUK Cloud
WG
Logo credit: vecteezy.com
Realising the potential of
cloud computing for research applications
1. Community building
– Cloud Computing Working Group (in place since 2015) to provide a clear community focus for
cloud computing
2. Technical integration
– of the UK National e-Infrastructure resources to promote workload mobility and to reduce
technical barriers to entry.
3. Training and Support
– Equip the research community with the right skills and support to fully exploit UK National e-
Infrastructure cloud resources.
4. Legal, Policy and Regulatory Issues
– Policy changes needed within RCUK to grow the adoption of cloud computing
– Policy actions that RCUK can initiate externally on behalf of the UK cloud computing community.
RCUK Cloud
WG
Logo credit: vecteezy.com
Research Councils UK National e-Infrastructure Group
RCUK Cloud Working Group
Cloud Special Interest Group
RCUK Cloud WG and the Cloud SIG
Task
ForceTask
ForceTask
Force
Research Community,
cloud providers
National e-Infrastructure Project
Directors Group
e-Infrastructure
Security Access
Management WG
European and wider
international initiativesLiaise with
Build relationships with
Reports to
Reports to
Track and collaborate with
Initiated by WG and SIG
Challenges
and Ideas
RCUK Cloud Working Group terms of
reference: http://bit.ly/1NxG5R4
Cloud SIG terms of reference: http://bit.ly/1GuQyxi
RCUK Cloud
WG
Logo credit: vecteezy.com
RCUK Cloud WG Membership
• David Colling, Imperial College
• Tim Cutts, Sanger Institute
• David Fergusson, University of Edinburgh
• Martin Hamilton, Jisc (Chair of SIG)
• Adam Huffman, Francis Crick Institute
• Philip Kershaw, CEDA, STFC (Chair)
• Steven Newhouse, EMBL-EBI & ELIXIR
• David Salmon, Jisc
• Simon Thompson, Birmingham University
• Jeremy Yates, UCL (Secretary)
RCUK Cloud
WG
Logo credit: vecteezy.com
Community building: workshops
• Imperial College, December 2015
– ~40 attendees
– Invited presentations
• Crick Institute in November 2016
– ~120 attendees
– Combination of invited speakers and talks solicited from the
community
• Talks from the big 3 hyper-scale providers
• Community and private cloud, OpenStack
• Legal, policy and regulatory issues
• Lightning talks from the community
• Breakout/Interactive session
– Outcomes
• Desire for collaboration around task forces e.g. HTC and HPC
compute (need to co-ordinate with HPC-SIG)
• Cost and performance issues on-prem. compared with public
cloud
Photos courtesy of Martin Hamilton, Jisc
RCUK Cloud
WG
Logo credit: vecteezy.com
Community building: website
• https://cloud.ac.uk/
• Minutes from working group public
• Reports on and presentations from workshops:
– https://cloud.ac.uk/2017/03/20/cloud-workshop/
– https://cloud.ac.uk/workshops/nov2016/
• A resource to report back on our findings
– Technical suitability of workloads for cloud e.g. HPC and
parallel file systems
– Legal, regulatory, policy issues, costs
RCUK Cloud
WG
Logo credit: vecteezy.com
Legal, Policy and Regulatory Issues
• The goal is to bottom out real and perceived issues around
the use of public cloud and to provide guidance to the
research community.
– Build on work that has already done
– Recognise that this is a changing and evolving area
• Strawman prepared January 2016
• Questionnaire to obtain feedback from the research
community (Martin Hamilton)
– https://bit.ly/cloudlegal2016
• Session at November 2016 Workshop at the Crick, input
from:
– EMBL-EBI – experience from recent public cloud procurement
– QMUL Cloud Legal Project
• Briefing note from the WG to provide guidelines currently in
preparation
44%
30%
26%
Was legal advice sought?
No
Yes
Not sure
Response Organisations
Review is still ongoing 10
OK to use public cloud 5
Not OK to use public cloud 1
Occasional OK but restrictions around data, security
and budget 1
We have many use cases, hard to find general answer 1
N/A – did not need permission for this particular use
case 1
Inconclusive result 1
RCUK Cloud
WG
Logo credit: vecteezy.com
Technical Integration
• What are the opportunities, challenges, barriers?
– Managing and tracking costs
– Matching research workloads (e.g. HPC) with public cloud architectures
– Matching more traditional data access with cloud native e.g POSIX, parallel file systems and object
stores
– Hybrid public/private – ability to move data and compute easily between providers
• How can we inform ourselves? -
– Interaction and communication within the community to track developments e.g. OpenStack
Scientific WG, contact with representatives from public cloud providers
– Dedicated pilots or ‘task forces’ organised through the WG to target particular areas of interest . . .
RCUK Cloud
WG
Logo credit: vecteezy.com
Technical Integration – current activities
• Portability between cloud platforms
– Particle Physics Cloud Pilot
– Workshop on use Terraform and Ansible (in planning)
• Use of parallel file systems with on-prem cloud:
– https://cloud.ac.uk/reports/spectrumscale/
– Workshop on use of FUSE file system in the summer (in planning)
• Bulk data movement – co-ordinating with work in the NeI Project Directors Group
RCUK Cloud
WG
Logo credit: vecteezy.com
Particle Physics Cloud Pilot
(an example task force)
• Goal:
– Explore strategies for making code deployments interoperable between providers and so avoid
vendor lock-in
• To investigate:
– Ability to port given workloads between different public cloud providers with minimal changes
– Challenges related to workload needs and cloud topology
– Focus on compute aspects rather bulk data movement
– Focus on functionality rather than performance
• Domain-specific use case: workloads for Particle Physics CMS and ATLAS experiments
– Work carried out be Andrew Lahiff, Scientific Computing Dept., STFC
– Started mid-2016
RCUK Cloud
WG
Logo credit: vecteezy.com
Particle Physics Cloud Pilot:
technical approach
• Uses container-based solution from the ground up as a means of abstraction for
portability
– Docker + Kubernetes
• Kubernetes
– Supports abstraction e.g. underlying storage with StorageClasses
– Powerful for automated deployment and scaling
• On hyper-scale providers: AWS, Azure and Google Cloud Platform
– Possible with thanks to the providers for donated free credits
• Target workloads
– CMS Monte Carlo simulation - compute intensive
– LHCb Monte Carlo just completed, ATLAS jobs planned
– Next steps: focus on io intensive workload
RCUK Cloud
WG
Logo credit: vecteezy.com
Particle Physics Cloud Pilot:
summary by provider
• Google Compute Platform
– Supports Kubernetes out-of-the-box
– Supports auto-scaling in response to demand
– Web portal Kubernetes interface – very easy to get up and running
– Fairly extensive exploration of functionality
• Azure
– Out-of-the-box since close 2016 with web portal interface
– Supports other container orchestration technologies e.g. DCOS
– Current work
• integration of Azure Kubernetes cluster with ATLAS Big PanDA workload management system
• Use of Azure Blob storage with DynaFed storage caching system
– Scope for further extensive testing over the coming months
• AWS
– No Kubernetes out-of-the-box but 3rd party solutions like StackPoint (https://stackpoint.io/ ) can be used
to overlay Kubernetes cluster across a given cloud provider tenancy
– Very limited testing in this pilot to date
RCUK Cloud
WG
Logo credit: vecteezy.com
Particle Physics Cloud Pilot:
federation across Google and Azure
Courtesy of Andrew Lahiff, STFC
RCUK Cloud
WG
Logo credit: vecteezy.com
Next steps
• Technical Integration
– Particle Physics Cloud Pilot: in i/o intensive workloads, close and report findings
– HTC and cloud (depending on interest from the community): David Colling (Imperial) and David Salmon (Jisc)
– HPC and cloud: discussions underway with HPC-SIG, tracking HPC on public cloud work e.g. NERC NCAS
and Azure
• Workshops – training and dissemination
– Lustre on cloud (planned): Simon Thompson, Birmingham
– Using Terraform and Ansible to make workloads portable (planned): Steven Newhouse
• Legal, policy and regulatory issues, costs
– Provide briefing note to provide guidelines to community: David Salmon
– Track cost models of public providers
• Community: engage with Boston Open Research Cloud initiative
– https://drive.google.com/drive/folders/0B4Y7flFgUgf9dElkaFkwbUhKblU
– Attending first meeting in May following OpenStack Summit
RCUK Cloud
WG
Logo credit: vecteezy.com
Further information
• Working Group website: https://cloud.ac.uk/
• NIST SP800-145 Cloud definition: http://dx.doi.org/10.6028/NIST.SP.800-145
• RCUK Cloud Working Group terms of reference: http://bit.ly/1NxG5R4
• Cloud SIG terms of reference: http://bit.ly/1GuQyxi
• Cloud Computing for Research and Innovation - Report Aug 2015: http://bit.ly/pdgcloud
• Legal, policy and regulatory issues: https://bit.ly/cloudlegal2016 (further input welcome  )
• POSIX, Parallel file systems and cloud: https://cloud.ac.uk/reports/spectrumscale/
• Boston Open Research Cloud initiative
– https://drive.google.com/drive/folders/0B4Y7flFgUgf9dElkaFkwbUhKblU
• philip.kershaw@stfc.ac.uk, @PhilipJKershaw
jisc.ac.uk
Contact
Philip Kershaw
philip.kershaw@stfc.ac.uk
12/04/2017 Title of presentation (Insert > Header & Footer > Slide > Footer > Apply to all)
Thank you
12/04/2017Title of presentation (Insert > Header & Footer > Slide > Footer > Apply to all)

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Parallel session: cloud services

  • 1. Parallel session D: Cloud services Chair: Ian Shepherd
  • 2. Please switch your mobile phones to silent 19:30 No fire alarms scheduled. In the event of an alarm, please follow directions of NCC staff Dinner (now full) Entrance via Goldsmith Street 16:30 - 17:30 Birds of a feather sessions 15:20 - 16:00 Lightning talks
  • 3. Office365 in a smaller institution Kevin Hill and Matthew Collins LeedsTrinity University
  • 4. Introduction 12/04/2017 Office 365 in a Smaller Institution Kevin Hill › IT Infrastructure Specialist – Core Software Systems › Responsible for Office 365 deployment & management Matthew Collins › IT Infrastructure Specialist – Networks › Responsible for projects integrating Office 365
  • 5. LeedsTrinity University › Celebrated 50th Anniversary in 2016 › One of the UK's top universities for employability › Pioneered the inclusion of professional work placements with every degree › Small University with 3700 Students and 400 Staff › IT Department is only 15 people Introduction 12/04/2017 Office 365 in a Smaller Institution
  • 6. Agenda »Where were we? »What did we do? »Where are we now? »Where are we going? »What have we learned? »Summary and Questions 12/04/2017 Office 365 in a Smaller Institution
  • 7. Where were we? Challenges »Coming out of a managed service with a 3rd Party »New Learning andTeaching Strategy › Emphasises active enquiry and collaboration › Flexible provision and choice in managing learning › Make full use of technology in teaching and learning »Increasing demands on storage space »Improve Staff and Student communication and engagement 12/04/2017 Office 365 in a Smaller Institution
  • 8. Where were we? 12/04/2017 Office 365 in a Smaller Institution Limitations »Crumbly on premise Exchange 2010 environment »Small ‘home folder’ quota file storage provision »SharePoint 2010 based intranet »Legacy telephone system
  • 9. What did we do? 12/04/2017 Office 365 in a Smaller Institution
  • 10. What did we do? 12/04/2017 Office 365 in a Smaller Institution
  • 11. Where are we now? 12/04/2017 Office 365 in a Smaller Institution
  • 12. Where are we going? 12/04/2017 Office 365 in a Smaller Institution
  • 13. The Good Stuff… › Free! › Level the playing field with larger institutions › Platform For Possibilities › Builds on existing familiar experiences › Microsoft’s feature releases are now ‘cloud first’ What have we learned? 12/04/2017 Office 365 in a Smaller Institution
  • 14. What have we learned? The Good Stuff… › New services & features launched regularly › Less on premise infrastructure › Better business continuity › Microsoft & Community Support › ADFS authentication platform 12/04/2017 Office 365 in a Smaller Institution
  • 15. What have we learned? The Bad Stuff… › New services & features launched regularly › No traditional backup › OneDrive access methods / clients › Still requires onsite servers 12/04/2017 Office 365 in a Smaller Institution
  • 16. What have we learned? The Ugly Stuff… › New services & features launched regularly –No change control –Licencing controls –Adverts for paid services 12/04/2017 Office 365 in a Smaller Institution
  • 17. Summary »Move to Office 365 can be swift »Office 365 and Skype for Business presents lots of opportunities, especially if it fits strategically »There are challenges – Do the research! »Deployment and user adoption strategy is critical 12/04/2017 Office 365 in a Smaller Institution
  • 18. Questions Any Questions? 12/04/2017 Office 365 in a Smaller Institution Kevin Hill: k.hill@leedstrinity.ac.uk Matthew Collins: m.collins@leedstrinity.ac.uk
  • 19. All aboard the Cloud Express Microsoft Azure ExpressRoute via the Janet network
  • 20. The Importance of Networking in the Cloud Federico Guerrini Microsoft EMEA Technical Lead, Azure Networking & Security 12/04/2017 All Aboard the Cloud Express
  • 21. What’s the challenge? 12/04/2017 All Aboard the Cloud Express
  • 22. What’s the challenge? 12/04/2017 All Aboard the Cloud Express “You cannot have a first class cloud without a first class network” Yousef Khalidi, Microsoft Corporate Vice President, Ignite 2016 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% Workloads in the cloud if network issues resolved 25% 42% Workloads in the cloud if network issues resolved Workloads in the cloud today +17pts +68%
  • 23. What’s the solution? 12/04/2017 All Aboard the Cloud Express • 38 Azure Regions • 100+ Data Centres • Global and sovereign offerings • Ongoing commitment to local and industry compliance • Top 3 Networks Worldwide • 37 ExpressRoute locations – More than any cloud
  • 24. What’s the solution? 12/04/2017 All Aboard the Cloud Express Secure site-to-site VPN connectivity • SMB, Enterprises • Connect to Azure compute ExpressRoute private connectivity • SMB & Enterprises • Mission critical workloads • Backup/DR, media, HPC • Connect to Azure & CRM services Internet Connectivity • Consumers • Access over public IP • DNS resolution • Connect from anywhere Secure point-to-site connectivity • Developers • POC Efforts • Small scale deployments • Connect from anywhere
  • 25. ExpressRoute: Dedicated Connectivity 12/04/2017 All Aboard the Cloud Express ExpressRoute Location Microsoft- owned Customer buys these links Whole link covered by customer-controlled business agreements
  • 26. What is the Value Proposition? • ER = 10Gbps bandwidth • Connects directly to your WAN • Dynamic routing between your network and Microsoft over industry standard protocols (BGP). • Built-in redundancy in every peering location for higher reliability. • 99.95% Connection uptime SLA. • QoS and support for multiple classes of service for special applications, such as Skype for Business. 12/04/2017 All Aboard the Cloud Express
  • 27. Technical Overview 12/04/2017 All Aboard the Cloud Express
  • 28. ER deployment models ER partner hands off a LAYER 2 service to the end customer ER partner hands off a LAYER 3 service to the end customer 12/04/2017 All Aboard the Cloud Express
  • 29. How is this implemented in the point to point model? 12/04/2017 All Aboard the Cloud Express
  • 30. Point-to-Point Ethernet connection Customer Microsoft Customer-owned routers Microsoft network infrastructure Routers and connectivity provided by the ER partner 12/04/2017 All Aboard the Cloud Express
  • 31. Point-to-Point connection BGP Sessions BGP BGP Customer establishes BGP sessions Customer is responsible for addressing, routing and NAT requirements 12/04/2017 All Aboard the Cloud Express
  • 32. Point-to-Point connection Implementation responsibilities BGP BGP Implemented by the customer Implemented by the ER provider Implemented by Microsoft 12/04/2017 All Aboard the Cloud Express
  • 33. Point-to-Point connection price structure Customer Microsoft BGP BGP 1 BILL Implemented by the customer Implemented by the ER provider Implemented by Microsoft 12/04/2017 All Aboard the Cloud Express
  • 34. jisc.ac.uk Thank you Federico Guerrini MS EMEAAzure Networking & Security federico.guerrini@microsoft.com azure.microsoft.com 12/04/2017 All Aboard the Cloud Express
  • 35. The Janet dimension Ian Shepherd Product manager, Janet Connectivity 12/04/2017All Aboard the Cloud Express
  • 36. Why ExpressRoute via Janet? »Frederico has kindly covered “Why ExpressRoute?” »So why “via Janet?” › You already have a Janet connection › It’s already fast and reliable › We already have a fast, reliable connection straight into the Azure network › It’s a no-brainer, It’s what Janet is for › Don’t take my word for it……….. 12/04/2017 All Aboard the Cloud Express
  • 37. Significant demand from Jisc members »Higher Education »Further Education »LocalAuthorities »Learning Grids »Museums and Galleries »Research Institutes »NHS »Commercials »And More….. 12/04/2017 All Aboard the Cloud Express
  • 38. Demand for What? 12/04/2017 All Aboard the Cloud Express
  • 39. Demand for What? 12/04/2017 All Aboard the Cloud Express
  • 40. Staffordshire University »Staffs is a leading UK modern university »16,000 students, 85% / 15% under/postgrads, 1,400 staff »Areas of focus: Business, Leadership and Economics Computing and DigitalTechnologies Creative Arts and Engineering Health and Social Care Law, Policing and Forensics Life Sciences and Education »2 year degrees, distance learning, PhD, MBA »Strong industry and international partnerships »Over 150, 3rd party and in-house applications & services! »Cloud-first strategy 12/04/2017 All Aboard the Cloud Express
  • 41. Staffordshire University »Major project to move to Azure using ExpressRoute »Huge, pioneering commitment »Jisc became involved approximately 12 months ago »Connected Staffs to ExpressRoute service at 2 Gbit/s »Project has gone well (despite some hiccups) »90% of applications and services in the cloud › Finance, HR,VLE, Databases……. »Little or no disruption and overall good performance »Important lessons learned 12/04/2017 All Aboard the Cloud Express
  • 42. Staffordshire University »Cloud is not a panacea – It won’t fix problems, it just moves them »It’s a good opportunity to review systems & services »Migrate what you can, keep what you can’t, kill the zombies »Most issues have been with application migration rather than networking issues (VM builds, DB architectures etc.) »Internal network must be up to scratch as well as the WAN »Have a back-out plan, test it if possible 12/04/2017 All Aboard the Cloud Express
  • 43. Staffordshire University »Cloud is not a panacea – It won’t fix problems, it just moves them »It’s a good opportunity to review systems & services »Migrate what you can, keep what you can’t, kill the zombies »Most issues have been with application migration rather than networking issues (VM builds, DB architectures etc.) »Internal network must be up to scratch as well as the WAN »Have a back-out plan, test it if possible »Don’t migrate your entire student records system the weekend before Networkshop! 12/04/2017 All Aboard the Cloud Express
  • 44. Jisc’s ExpressRoute Connection Service 12/04/2017 All Aboard the Cloud Express
  • 45. Where does Janet fit in? 12/04/2017 All Aboard the Cloud Express ExpressRoute Location
  • 46. Member-Janet-Microsoft 12/04/2017 All Aboard the Cloud Express Member Janet Microsoft Public Internet Private Peering Janet Connection
  • 47. With Janet but without ExpressRoute 12/04/2017 All Aboard the Cloud Express Member Janet Microsoft Azure Consumers Azure Resources Public Internet Azure traffic does not touch the public Internet. Private Peering Janet Connection
  • 48. With Janet and ExpressRoute 12/04/2017 All Aboard the Cloud Express Member Janet Microsoft Public Internet Azure traffic is separated from non-Azure traffic and tunnelled straight to the Azure infrastructure Netpath L2VPN Azure Consumers Azure Resources Trunked Janet Connection Private Peering Private Connection O365 etc.
  • 49. Plumbing 12/04/2017 All Aboard the Cloud Express Janet Core 100% Janet Regions 90% Member Edge ? Member Firewall etc. ? Must be able to support the required protocols appropriate to their function. VLAN trunking L2 VPN 802.1Q-in-Q BGP
  • 50. Plan B 12/04/2017 All Aboard the Cloud Express Member Janet Microsoft Public Internet Azure traffic is carried across its own dedicated access circuit and tunnelled straight to the Azure infrastructure Netpath L2VPN Azure Consumers Azure Resources Separate Janet Connections Private Peering Private Connection O365 etc.
  • 51. Service Status » Pilot Service carrying live member traffic »Currently 2 x 10 Gbit/s between Janet and Azure » Investment approved for 2 x 100 Gbit/s and more »Approved projects in place for: ›Full volume production ›Additional cloud services providers ›Professional Services package 12/04/2017 All Aboard the Cloud Express
  • 52. jisc.ac.uk ThankYou Ian Shepherd Product Manager, Janet Connectivity ian.shepherd@jisc.ac.uk 12/04/2017 All Aboard the Cloud Express
  • 54. RCUK Cloud WG Logo credit: vecteezy.com RCUK Cloud Working Group: supporting the research community in the application of cloud computing technologies Networkshop45 Nottingham, Wednesday 12th April 2017 Philip Kershaw Technical Manager, Centre for Environmental Data Analysis, RAL Space, STFC; Chair, RCUK Cloud Working Group RCUK Cloud WG Logo credit: vecteezy.com
  • 55. RCUK Cloud WG Logo credit: vecteezy.com Overview • [What is Cloud?] • Origins of WG • November Workshop • Legal, policy, regulatory issues • Technical Integration • Next steps
  • 56. RCUK Cloud WG Logo credit: vecteezy.com Cloud 101: need to understand in order to exploit 5 essential characteristics On-demand self- service Broad network access Resource pooling Rapid elasticity Measured service 3 service models IaaS (Infrastructure as a Service) PaaS (Platform as a Service) SaaS (Software as a Service) 4 deployment models Private cloud Community cloud Public cloud Hybrid cloud “Cloud computing is a model for enabling ubiquitous, convenient, on-demand network access to a shared pool of configurable computing resources that can be rapidly provisioned and released with minimal management effort or service provider interaction.” – NIST SP800-145
  • 57. RCUK Cloud WG Logo credit: vecteezy.com • Cloud Computing for Research and Innovation - Report Aug 2015, with input from members of research community and contributions from industry – http://bit.ly/pdgcloud • Where are we with adoption of cloud? – identifies the major technical and policy issues that are seen to be preventing widespread take up of cloud services • What needs to be done? – Four high level recommendations • How do we get there – 5 year roadmap – to investigate these issues and provide closer integration of public and private sector resources to improve the capability of the UK research community. RCUK Cloud Working Group Origins
  • 58. RCUK Cloud WG Logo credit: vecteezy.com Realising the potential of cloud computing for research applications 1. Community building – Cloud Computing Working Group (in place since 2015) to provide a clear community focus for cloud computing 2. Technical integration – of the UK National e-Infrastructure resources to promote workload mobility and to reduce technical barriers to entry. 3. Training and Support – Equip the research community with the right skills and support to fully exploit UK National e- Infrastructure cloud resources. 4. Legal, Policy and Regulatory Issues – Policy changes needed within RCUK to grow the adoption of cloud computing – Policy actions that RCUK can initiate externally on behalf of the UK cloud computing community.
  • 59. RCUK Cloud WG Logo credit: vecteezy.com Research Councils UK National e-Infrastructure Group RCUK Cloud Working Group Cloud Special Interest Group RCUK Cloud WG and the Cloud SIG Task ForceTask ForceTask Force Research Community, cloud providers National e-Infrastructure Project Directors Group e-Infrastructure Security Access Management WG European and wider international initiativesLiaise with Build relationships with Reports to Reports to Track and collaborate with Initiated by WG and SIG Challenges and Ideas RCUK Cloud Working Group terms of reference: http://bit.ly/1NxG5R4 Cloud SIG terms of reference: http://bit.ly/1GuQyxi
  • 60. RCUK Cloud WG Logo credit: vecteezy.com RCUK Cloud WG Membership • David Colling, Imperial College • Tim Cutts, Sanger Institute • David Fergusson, University of Edinburgh • Martin Hamilton, Jisc (Chair of SIG) • Adam Huffman, Francis Crick Institute • Philip Kershaw, CEDA, STFC (Chair) • Steven Newhouse, EMBL-EBI & ELIXIR • David Salmon, Jisc • Simon Thompson, Birmingham University • Jeremy Yates, UCL (Secretary)
  • 61. RCUK Cloud WG Logo credit: vecteezy.com Community building: workshops • Imperial College, December 2015 – ~40 attendees – Invited presentations • Crick Institute in November 2016 – ~120 attendees – Combination of invited speakers and talks solicited from the community • Talks from the big 3 hyper-scale providers • Community and private cloud, OpenStack • Legal, policy and regulatory issues • Lightning talks from the community • Breakout/Interactive session – Outcomes • Desire for collaboration around task forces e.g. HTC and HPC compute (need to co-ordinate with HPC-SIG) • Cost and performance issues on-prem. compared with public cloud Photos courtesy of Martin Hamilton, Jisc
  • 62. RCUK Cloud WG Logo credit: vecteezy.com Community building: website • https://cloud.ac.uk/ • Minutes from working group public • Reports on and presentations from workshops: – https://cloud.ac.uk/2017/03/20/cloud-workshop/ – https://cloud.ac.uk/workshops/nov2016/ • A resource to report back on our findings – Technical suitability of workloads for cloud e.g. HPC and parallel file systems – Legal, regulatory, policy issues, costs
  • 63. RCUK Cloud WG Logo credit: vecteezy.com Legal, Policy and Regulatory Issues • The goal is to bottom out real and perceived issues around the use of public cloud and to provide guidance to the research community. – Build on work that has already done – Recognise that this is a changing and evolving area • Strawman prepared January 2016 • Questionnaire to obtain feedback from the research community (Martin Hamilton) – https://bit.ly/cloudlegal2016 • Session at November 2016 Workshop at the Crick, input from: – EMBL-EBI – experience from recent public cloud procurement – QMUL Cloud Legal Project • Briefing note from the WG to provide guidelines currently in preparation 44% 30% 26% Was legal advice sought? No Yes Not sure Response Organisations Review is still ongoing 10 OK to use public cloud 5 Not OK to use public cloud 1 Occasional OK but restrictions around data, security and budget 1 We have many use cases, hard to find general answer 1 N/A – did not need permission for this particular use case 1 Inconclusive result 1
  • 64. RCUK Cloud WG Logo credit: vecteezy.com Technical Integration • What are the opportunities, challenges, barriers? – Managing and tracking costs – Matching research workloads (e.g. HPC) with public cloud architectures – Matching more traditional data access with cloud native e.g POSIX, parallel file systems and object stores – Hybrid public/private – ability to move data and compute easily between providers • How can we inform ourselves? - – Interaction and communication within the community to track developments e.g. OpenStack Scientific WG, contact with representatives from public cloud providers – Dedicated pilots or ‘task forces’ organised through the WG to target particular areas of interest . . .
  • 65. RCUK Cloud WG Logo credit: vecteezy.com Technical Integration – current activities • Portability between cloud platforms – Particle Physics Cloud Pilot – Workshop on use Terraform and Ansible (in planning) • Use of parallel file systems with on-prem cloud: – https://cloud.ac.uk/reports/spectrumscale/ – Workshop on use of FUSE file system in the summer (in planning) • Bulk data movement – co-ordinating with work in the NeI Project Directors Group
  • 66. RCUK Cloud WG Logo credit: vecteezy.com Particle Physics Cloud Pilot (an example task force) • Goal: – Explore strategies for making code deployments interoperable between providers and so avoid vendor lock-in • To investigate: – Ability to port given workloads between different public cloud providers with minimal changes – Challenges related to workload needs and cloud topology – Focus on compute aspects rather bulk data movement – Focus on functionality rather than performance • Domain-specific use case: workloads for Particle Physics CMS and ATLAS experiments – Work carried out be Andrew Lahiff, Scientific Computing Dept., STFC – Started mid-2016
  • 67. RCUK Cloud WG Logo credit: vecteezy.com Particle Physics Cloud Pilot: technical approach • Uses container-based solution from the ground up as a means of abstraction for portability – Docker + Kubernetes • Kubernetes – Supports abstraction e.g. underlying storage with StorageClasses – Powerful for automated deployment and scaling • On hyper-scale providers: AWS, Azure and Google Cloud Platform – Possible with thanks to the providers for donated free credits • Target workloads – CMS Monte Carlo simulation - compute intensive – LHCb Monte Carlo just completed, ATLAS jobs planned – Next steps: focus on io intensive workload
  • 68. RCUK Cloud WG Logo credit: vecteezy.com Particle Physics Cloud Pilot: summary by provider • Google Compute Platform – Supports Kubernetes out-of-the-box – Supports auto-scaling in response to demand – Web portal Kubernetes interface – very easy to get up and running – Fairly extensive exploration of functionality • Azure – Out-of-the-box since close 2016 with web portal interface – Supports other container orchestration technologies e.g. DCOS – Current work • integration of Azure Kubernetes cluster with ATLAS Big PanDA workload management system • Use of Azure Blob storage with DynaFed storage caching system – Scope for further extensive testing over the coming months • AWS – No Kubernetes out-of-the-box but 3rd party solutions like StackPoint (https://stackpoint.io/ ) can be used to overlay Kubernetes cluster across a given cloud provider tenancy – Very limited testing in this pilot to date
  • 69. RCUK Cloud WG Logo credit: vecteezy.com Particle Physics Cloud Pilot: federation across Google and Azure Courtesy of Andrew Lahiff, STFC
  • 70. RCUK Cloud WG Logo credit: vecteezy.com Next steps • Technical Integration – Particle Physics Cloud Pilot: in i/o intensive workloads, close and report findings – HTC and cloud (depending on interest from the community): David Colling (Imperial) and David Salmon (Jisc) – HPC and cloud: discussions underway with HPC-SIG, tracking HPC on public cloud work e.g. NERC NCAS and Azure • Workshops – training and dissemination – Lustre on cloud (planned): Simon Thompson, Birmingham – Using Terraform and Ansible to make workloads portable (planned): Steven Newhouse • Legal, policy and regulatory issues, costs – Provide briefing note to provide guidelines to community: David Salmon – Track cost models of public providers • Community: engage with Boston Open Research Cloud initiative – https://drive.google.com/drive/folders/0B4Y7flFgUgf9dElkaFkwbUhKblU – Attending first meeting in May following OpenStack Summit
  • 71. RCUK Cloud WG Logo credit: vecteezy.com Further information • Working Group website: https://cloud.ac.uk/ • NIST SP800-145 Cloud definition: http://dx.doi.org/10.6028/NIST.SP.800-145 • RCUK Cloud Working Group terms of reference: http://bit.ly/1NxG5R4 • Cloud SIG terms of reference: http://bit.ly/1GuQyxi • Cloud Computing for Research and Innovation - Report Aug 2015: http://bit.ly/pdgcloud • Legal, policy and regulatory issues: https://bit.ly/cloudlegal2016 (further input welcome  ) • POSIX, Parallel file systems and cloud: https://cloud.ac.uk/reports/spectrumscale/ • Boston Open Research Cloud initiative – https://drive.google.com/drive/folders/0B4Y7flFgUgf9dElkaFkwbUhKblU • philip.kershaw@stfc.ac.uk, @PhilipJKershaw
  • 72. jisc.ac.uk Contact Philip Kershaw philip.kershaw@stfc.ac.uk 12/04/2017 Title of presentation (Insert > Header & Footer > Slide > Footer > Apply to all)
  • 73. Thank you 12/04/2017Title of presentation (Insert > Header & Footer > Slide > Footer > Apply to all)

Editor's Notes

  1. Matt – My Projects are UC, Tablet and Security.
  2. MATT
  3. MATT Coming out of a managed service with a 3rd Party Internal team take on new responsibilities New Learning and Teaching Strategy Collaboration tools Flipped Classroom Student empowerment ability to do all of this without direct input from IT share files themselves etc Increasing demands on storage space
  4. KEV
  5. KEV In order to overcome these limitations, we had two key projects starting up: Office 365 Project Unified Communications Project <click> Office 365 Architecture Signed up to the JISC amendments for Office 365 Short process very quick turn around Not outside help required to stand up a basic environment, 3rd party help for the exchange hybrid. Azure AD Lots of ways to skin the authentication cat, cloud IDs, synchronised IDs (Same Sign On), or federated IDs (Single sign on) We have gone for federated IDs Synchronised accounts with Azure AD using Azure AD Connect, formally Azure AD Sync formally Dirsync Syncs copies of AD accounts to azure ad with optional password sync. Essentially a peg to hang your licences on Publically routable UPNs are a requirement. Exchange Online Main driver for the migration to 365 Tight schedule driven by the skype for business project Migrated all staff and student accounts in 5 weeks – made easier by our relatively small size. Made harder by our small size, one guy doing it. Easy as we had exchange already, so could do an integrated migration More difficult with other mail services, but there are migrations for IMAP and PST or 3rd party tools which probably do a better job in that scenario ADFS Microsoft’s version of SAML Authentication – similar to shibboleth ADFS handles authentication against your home AD and matches with the federated id at logon to deliver the licenced products.
  6. KEV Infrastructure requirements, not extensive, nothing scary, no additional costs Small VMs or things you already have Use windows server roles and features + MS downloads All the instructions are on the Office 365 help documents
  7. KEV Where are we now? As mentioned we have the exchange and skype environments up and running, but we’ve also been making use of the other services in 365 <click> Office 2016 / web apps OneDrive for Business Video MATT Skype for business Office 365 Modern Groups Yammer OneNote
  8. MATT Explore collaboration tools that are available from having the 365 platform: <click> SharePoint online Intranet Student Portal Departmental shared drives Planner Teams Skype for bus for students Intune for Surface Devices Extend security & compliance
  9. MATT Free! Obvious one, the reason many institutions are looking at it in the first place. Not only the services but also the base support, which is pretty good Level the playing field with larger institutions As smaller institutions we can often be more agile, that means we can more quickly migrate services to Office 365 as well as leverage these new opportunities. In addition it means that infrastructure services offered by O365 are now more easily within our reach, this levels the playing field and potentially means we can offer services more quickly than the larger institutions can. IT’S A Platform For Possibilities We see Office 365 as a platform where the University is able to wring out best value from. We are not solution led but we will look to Office 365 to see if it can offer a solution to our requirements and we also investigate new services to see if we can leverage them. Builds on existing familiar experiences Most staff and student used to Microsoft Office core applications including Outlook Also used to instant messaging and social median tools like WhatsApp and Facebook Microsoft’s feature releases are now ‘cloud first’ Stay ahead of on premise installations .
  10. KEV New services / features launched regularly Always changing, always bringing new things for no more money. Less on premise infrastructure, Our driver was not having to install an on premise UM server in certain circumstances could be one server but depends on your level of hybrid Unless you have a massive budget the availability of Office 365 is going to be better than an onsite deployment Free teir Microsoft JISC MAIL Not Microsoft service, but they do hang out in there Great place for community support and sharing experiences ADFS, basically Microsoft’s version of SAML similar to shibboleth. Example of possibilities realised etc Setup for office 365, but now used for many services Athens Library logons Student Union Website Library Website Juice Portal Work Folders – Surfaces Adobe Creative Cloud StarRez accommodation system
  11. KEV New services / features launched regularly New services WILL be delivered into your tenancy, If you want to use them you have to first work out what they are Prepare support documentation & use cases No Traditional Backup 3rd party tools available ONEDRIVE Clients – Not a panacea Cant necessarily replace on site storage – Doesn’t really work in multi-user environment. Sync clients confusing – But hopefully should end up integrated User behaviour change access via browser – This is getting richer all the time Requires 3rd party tools or scripts to map drives STILL REQUIRES ONSITE SERVERS Even though it’s a cloud service, it can be one that leans on on premise infrastructure Can be done with one AAD Connect Server if you have cloud IDs We have 10 On premise servers providing identity, authentication & hybrid services
  12. KEV New Services & Features Licencing scripts Paid services – adverts in the portal
  13. MATT Move to Office 365 can be swift If you are already on Exchange Get outside help Lots of opportunities Vast feature set Constant development Best of breed tools Challenges Needs management and ongoing skill development User adoption Needs investment in training and it needs measuring
  14. First time invited abstracts – great to get such a good response Impossible to include all the submissions
  15. Representation from research centres, universities, providers