Cognitive personal digital assistant for physicians

1. Cognitive Personal Digital Assistant
for Physicians
Jai Nahar, MD, MBA
AIMed 2017
Laguna Niguel, CA

2. Problem and Impact
Physician Burn out
Problem
• High Physician Burn out rate
• 51% this year (Medscape Survey)
• Trending up yearly
Impact
 Decrease in quality of patient care
 Increase in medical errors
 Poor patient outcomes
 High health care costs
 Malpractice risk
 Toll on physician
 Health
 Mental stress
 Social /Family life
Medscape Lifestyle Report 2017: Race and Ethnicity, Bias and Burnout
Carol Peckham | January 11, 2017
https://www.medscape.com/features/slideshow/lifestyle/2017/overview#page=1

3. Causes of Physician Burn out
 Increase in workload: EHR related clerical burden
 Administrative/Bureaucratic requirements
 Increased productivity expectations
 Malpractice threat
 Requirement for Certifications/Licenses

4. Proposed Solution:
Multifunctional Cognitive Personal Digital Assistant
 Access
 Via multiple devices
 Available whenever needed at all points of care
 Secure access using biometric authentication
 Properties
 Multilingual communication capability
 Multiple level functionality
 Capable of continuous learning
 Will develop incremental intelligence (ongoing use)
 End user experience
 Personalized to end user
 Customizable to different medical specialties

5. Core Functionality
Cognitive
Personal
Digital
Assistant
Optimizing
Workflow
Decrease
clerical burden
Patient
communication
organizer
Administrative
Work
Community
Building
& Wellness
Knowledge
Management
 Documentation support: digital scribe
 EHR integration: Order entry, data
retrieval
 Multilingual translation capabilities
Sort, prioritize, organize all incoming
communications/tasks
 Emails
 Portal messages
 Telephonic messages
 Prescription refills
 Lab results
Help clinical decision
making : tap into online
medical literature, data
bases, guidelines
 Organize daily schedule
 Track licenses, Hospital
privileges, MOC, CME
requirements
 Connect physicians with each
other, professional networks &
local community
 Personal wellness coach
 Meditation/relaxation tools for
stress relief

6. Conclusion
Decrease Daily
workload/Long work
hours
Optimize time
management
Increase personal
productivity
Promote Wellness
Restore Work Life
balance
CPDA