Intergen has had a successful first half of the year, completing several significant projects and beginning new projects. One of the most significant projects was developing an online vehicle re-licensing system with Unisys that allows New Zealanders to re-license their vehicles online. Intergen has also grown, opening a new office in Christchurch and moving their Auckland office to larger premises. They are excited about new tools from Microsoft that will help improve the software development process.
2. VS.Net â you heard
it here first
In the February edition of Smarts
we hinted at interesting things
happening in the Microsoft
development technologies space. The
information gained at the technology
preview in Redmond is now public
knowledge, so we can now share our
excitement of whatâs coming up.
Microsoft is aiming to simplify the software development
process. For you, the customer, this means reduced time
and cost in the software development phase, better
communication and documentation throughout the
project, and an even better chance of your project
getting implemented successfully.
It will enable Intergen to be more dynamic in the way we work, focusing
more on solving our customersâ business problem rather than the technology
and process.
This is made possible by a number of tools that will help in the software
development life cycle, improving software quality, and guaranteeing the eventual
usability of software solutions. This collection of tools is called the VisualStudio.NET
Team System, and supports Microsoftâs Dynamic Systems Initiative.
The VS.NET Team System will make software projects more successful by providing
tools that allow systems to be designed for operations. These tools validate the
software architecture of the system against the infrastructure architecture it will
>> INTERGENITE:
< S M A R T S - T H E I N T E L L I G E N T B U S I N E S S M A G A Z I N E . I S S U E S E V E N >>> T E C H N I C A L P R E V I E W
Nikolai Blackie
What do you do?
Iâm a developer with the Development
and Integration Services team. Iâm
currently working down on the farm at
New Zealand Dairy Foods in Takanini
implementing BizTalk solutions to allow
B2B integration with NZDFâs business
partners. It allows me to work with
cutting edge technologies and have
close contact with clients.
How do you make a difference?
I think I have an ability to understand
complex processes quickly, which is good
both for understanding client business
processes, and for picking up new
technologies. I also like to use formalised
processes, which enables me to create
robust applications.
What do you love about your job?
I enjoy building things that supply real
business value. Working in the B2B
sphere is great as you can see that your
projects deliver immediate tangible
benefit. Of course working with new and
cool technologies is excellent as well.
A bit about yourself?
I studied BCom majoring in Information
Systems, and have been working in the
industry for about five years. My focus
has been web applications, mostly in
the Microsoft realm. For fun I am into
board sports, fine cuisine, motorsport,
and lots of electronic music.
>>2
Intergen is very excited by the opportunities to deliver more value through
these technologies and we are aligning our internal processes to fit what we
know is coming from Microsoft. As a customer, you will see continued delivery
of great business solutions and an improvement in quality and process.
Importantly weâll be able to ensure that we remain agile in our approach to
delivery in even the largest and most complex of solutions.
More info is available on the VS.NET Team System site:
>> http://msdn.microsoft.com/vstudio/teamsystem/default.aspx
Microsoftâs Dynamic Systems Initiative:
>> http://www.microsoft.com/windowsserversystem/dsi/default.mspx
derek.watson@intergen.co.nz
be used on â an important consideration in Service Oriented Architectures.
The design tools produce models that stay in sync with the code of the
solution, and provide a visual depiction of the components throughout
its life. This âagile documentationâ cuts the cost of producing documentation
and keeping it up to date as the solution evolves.
This software development life cycle management allows better
communication and reporting within software projects. It
goes right from developer, to architect, to project manager,
to you the customer so that everyone involved can see the
status of a project at any time. Intergen previously built
its own life cycle management tools, for example the i-
Track application that will have been used by most of our
customers to report issues with solutions we have built.
Building high quality software takes a huge amount of
effort. Itâs great that to assist, the VS.NET Team System
has built in stress testing and performance analysis tools,
and can enforce quality assurance methodology across the
solution. It also allows for reliable repeatable solution builds
for easier deployment. The tools automate what we currently have
to do manually, with the benefits being reduced time and cost, and
greater coverage of the quality assurance process. In combination with
the reporting tools, we have a greater measurability of software quality
through the test coverage.
3. < S M A R T S - T H E I N T E L L I G E N T B U S I N E S S M A G A Z I N E . I S S U E S E V E N > >>3
>> INTERGENITE:
>> I N T E R F A C E D E S I G N < S M A R T S - T H E I N T E L L I G E N T B U S I N E S S M A G A Z I N E . I S S U E S E V E N >
Strength to strength
The Creative team is the strongest itâs ever been with five of the most
experienced interactive designers in the industry enthusiastically applying
themselves to a plethora of juicy customer challenges. In the past two issues
of Smarts weâve concentrated on the Creative Studioâs Navigation Prototype
methodology and our experience with the Government Web Guidelines (GWG).
Now itâs time to catch up with some recently completed projects.
in New Zealand. The only major challenge was time, or the lack of it as we
helped Meridian take proactive steps to give their customers a voice.
We are currently building a demonstration Forum to showcase the versatility of
these applications and the business potential when used as channel for real
customer interaction and communication. The Forum has come of age!
New Zealand Immigration Service - Design for MCMS
We have been working with the NZIS team for the past 18 months on a complete
revamp of their internal and external web channels.
No doubt about it, www.immigration.govt.nz is a massive site. Our Navigation
Prototype system was used to bring sense and order to navigating around the
vast array of information. The NZIS team were also keen to call on our experience
building compliant sites for the Government Web Guidelines. Meeting the diverse
Auckland V8 International - Dual skin website design
The Challenge: What challenge?! We were thrilled to be engaged by Auckland
V8 International to design their official websites. The truth is, when youâre
involved in a subject you are passionate about, great solutions come easily.
Our mission was to create sister websites for two completely different audiences.
One a formal communication vehicle (www.v8race.co.nz) and the other firmly
targeted at the motor racing faithful (www.streetracesupporters.co.nz).
Electricity Future Forum - Forum Design
Thereâs no question big business has cottoned on to the value of creating effective
interactive communities with Forum engines. Meridian Energy chose a moderated
Forum created specifically for their need to engage in two way dialogue with
the broad range of individuals with a stake in the future of electricity generation
demands of the business and achieving a good GWG rating was no mean feat.
State Sector Retirement Savings Scheme - Design for GWG
As the creators and managers of the Government Web Guidelines the State
Services Commission set high standards of compliance when it comes to their
own websites. Given our experience in this arena we were more than up to the
challenge and our GWG specialist thrived on making this project a benchmark
outcome for the Commission. So much so that we ended up querying some of
the finer points of the standards and this has resulted in rewording previously
ambiguous criteria. Great to be in there really pushing the application of the
standards and getting so much support from the authors at SSC.
v8race.co.nz
streetracesupporters.co.nz
eff.co.nz immigration.govt.nz superscheme.govt.nz
Tim Mole
What do you do?
Iâm a member of the senior development
team and Iâll be moving back to
Christchurch in September to open
Intergenâs office.
How do you make a difference?
I understand the importance of client
relationships â 12 years in the IT industry
has taught me that working closely with
clients is critical to developing effective
business solutions. In the last 10 years
as a consultant here and internationally,
I have had exposure to a large variety
of industries and technologies.
What do you love about your job?
Joining the Intergen team for the second
time. I returned for the culture, which
is what makes Intergen so special.
Working with trusted and highly
competent people who have the right
attitude and desire to see projects and
client relationships succeed makes
Intergen a highly rewarding environment.
A bit about yourself?
I travelled for 5 1/2 years around the
Northern Hemisphere with my wife, so
travel, culture and photography have been
my most recent passions. Iâm an avid
follower of sport and a hacker at most
sports especially golf. With our first child
on the way and migrating back to the
South Island where I grew up, our current
lifestyle is in for a considerable change!!
If youâd like to learn more about how the Intergen Creative
Studio can add value to your web project, contact our
Creative Director Eamon OâRourke at eamono@intergen.co.nz
4. >> INTERGENITE:
Shaun Donaghey
What do you do?
Iâm General Manager, Intergen Auckland.
I work with the team here to deliver
quality technology solutions to our clients
and have a great time doing so.
How do you make a difference?
I make sure we have the right skills at
the right time for our clients and that,
most importantly, we have the clients to
begin with. I also keep a strong focus on
our relationship with Microsoft and look
at strategic areas where the business
can grow, around both the technology
and the business market in general.
What do you love about your job?
I launched the Auckland office back in
2002, and itâs been a great ride ever
since. Strong growth is exciting and
certainly a challenge that keeps me and
the team busy. Also, being an integral
part of a national organisation means
weâre part of a bigger picture. I could
also say many other things like variety,
people, our great clients etc but I have
to rate walking distance to Takapuna
beach in the summer as a definite plus.
A bit about yourself
Outside of work I keep busy cleaning up
after my 5-year old daughter, playing
the drums (sadly my dreams of rockânâroll
stardom are fading with age) and, most
importantly, skiing.
< S M A R T S - T H E I N T E L L I G E N T B U S I N E S S M A G A Z I N E . I S S U E S E V E N >>>4 >> C A S E S T U D I E S
Timed to catch the Lord of the Rings world premier, the Capital
wanted to capitalise on its image by launching a totally rejuvenated
website which needed to have immense pulling power. Navigation
Prototype methodology was used to overcome the diverse needs of
a local and international audience. Above the surface, the site
needed to feel creative, alive, and happening, yet dead simple to
get around.
âWellingtonâs tourism traffic generates $760 million pa so the
significance of this site is immense to the City. We achieved great
customisation, a wow factor feel and look, and it performs
exceptionally well on external search enginesâ Kate Clode, PWT.
>> Since the website was launched site traffic has grown by 51%.
>> The site has jumped to fifth place on Red Sheriffâs World Travel
Category ratings.
Micro views of the big picture
Weâve been busy over the last few months and thought you might like to know more about some of the
work we have been doing. Our BHAG: âTouching every New Zealander every dayâ is in evidence in the
range of work and clients we have as you can see in the case studies below.
On www.superscheme.govt.nz youâll find news of the governmentâs
new retirement savings initiative SSRSS.
To reach over 120,000 eligible employees a straight-to-the-point
message was needed through a dedicated website setting out the
Super Schemeâs choices. A supertight deadline was met thanks to a
lot of CMS (Content Management Server) experience under our belt.
âOur launch date was six weeks out so we chose Intergen as they
had a lot of public sector and e- govt requirements experience.
They leveraged from their existing CMS experience, shortening the
development timeframe â giving us a flying start into the projectâ
Paul Parlane, SSC.
POSITIVELY WELLINGTON TOURISM
SITE GETS EXTREME MAKEOVER
www.we llingtonnz.com
SUPER SCHEME OFF TO A SUPER START
www.superscheme.govt.nz
More detailed information
on the case studies is
available from:
www.intergen.co.nz
or
>> Wayne Forgesson
04 472 2021
wayne.f@intergen.co.nz
or
>> Shaun Donaghey
09 966 3070
shaun.d@intergen.co.nz
5. >> C A S E S T U D I E S >>5< S M A R T S - T H E I N T E L L I G E N T B U S I N E S S M A G A Z I N E . I S S U E S E V E N >
Need to know international visitor arrival trends? Most popular
destinations? Youâll find a complete 360° window to the tourism
sector on the new Tourism Research Council of New Zealandâs website.
TRCNZ made Intergen their first destination and together we tackled
one of the most complex CMS projects with a huge degree of
automation and interaction with third party systems. With Microsoft
CMS as the framework, smart design and navigation now provides
a customised experience for the travel industry needing accurate data.
âThe solution has been a lasting one. This was a difficult project with
a great degree of customisation and co-ordination with other providers.
The technical work and degree of thought that went into it has
proven extremely soundâ Marie Nordstrand, TRCNZ.
>> 20,000 arrivals to the web site per month
>> Consistently in the top 100 government sites in Australasia.
Building product manufacturers James Hardie are using the web
to leverage exposure from their TV Showhomes infomercials to
guide potential customers through the building process. Intergen
partnered with Tango Communications to build and host the new
website on a Microsoft Content Management Server ASP. NET
platform. Now James Hardie can manage all content on the site
to a time critical schedule that sees new homes and stories updated
on the site every three weeks as new TV commercials go to air.
An innovative on line scrapbook lets customers email their wish
list straight to an architect or builder.
ONE-STOP DESTINATION FOR
TOURISM DATA
www.trcnz.govt.nz
DREAM HOMES ON JAMES HARDIE âS
www. tvs howhomes . c o. nz
GLOBAL LEARNING PLATFORM ON EDRI
www.ict- e dr.com
The Enterprise Development Research Institute is big news for ISVs
(Independent Software Vendors) around the world wanting to
improve their business skills, grow networks and share best practice
knowledge and information.
Best described as global distance learning within a best practice
framework, ISVs can enrol for on-line courses and workshops that
range from high level financial management to sales, budgeting
and marketing.
Intergen Auckland built the EDRI site using CMS 2002, and Shaun
Donaghey says itâs a great example of a client coming in with an
entrepreneurial idea and ending up with an ongoing partner.
âTypically when you go to a web development firm and say âcan
you build us a websiteâ their response is âwhat colour would you
like itâ. With Intergen it was a completely different conversation.
Straightway they saw it from a business perspective and came up
with some great ideas about how they could enable technology to
achieve our goals. I now use Intergen as an outsourced IT departmentâ
Malcolm Fraser, EDRI.
âThrough Intergenâs Microsoft Content Management Server ASP service
we have access to a powerful tool that fits the requirements of this
project, within the budgetâ Boyd Wason, Tango.
6. < S M A R T S - T H E I N T E L L I G E N T B U S I N E S S M A G A Z I N E . I S S U E S E V E N >>> I N T E R G E N P E O P L E>>6
Our regular Monday morning Work-in-
Progress meeting frequently gets
sidelined by tales of one-upmanship
from the weekendâs competitive fixtures.
The more extreme the injury or
equipment failure, the greater the glory.
A good score or honourable placing a
mere bonus!
So what drives our busy Intergenites
to take on these huge personal
challenges and what do they get out
of it? A quick survey around the office
produced some common threads.
Getting into it
Do our players jump out of bed one
morning and decide to become a
national champion, or are there other
forces at work?
Blood, sweat and tears!
Itâs true of any team that the longer you work together, the more peoplesâ
remarkable personal passions and private lives are revealed. Not only is Intergen
a hot bed of professional over-achievers, but weâve discovered many of our team
approach their sporting goals with the same drive and determination.
Jill got into multisports after thanklessly acting as support crew for her partner
and concluding competing âlooked way easierâ.
Although not her first event, Sharon admits that she only signed up for her first
Coast to Coast as the result of some bravado with friends âafter too many winesâ.
Whereas Chris says his parents got him into Karate as a child âbefore he could
say noâ, but no regrets now.
The drive to compete
It may not have been their first attempted sporting pursuit, but soon enough
our respondents found a discipline that appealed to their own competitive needs.
For Stewart, hockey âsatisfies my need for competition and aggressionâ whereas
Chris focuses on the people and travel in Karate as well as the very real life
benefits: âcool hearing that some kid was able to defend himself when the
school bully tried to pick on himâ.
Thereâs no missing that amongst these competitors, âfitnessâ itself is definitely
an end goal, and the drive to achieve a greater level of fitness is likely to be
expressed as the desire to âdo better than last timeâ. As with many things in life
itâs often easy to achieve a peak of performance, but sustained effort demands
true discipline.
Of course it can be purely physiological too. Dolan is quick to use words like
âaddictiveâ and comment on the joy of âloads of endorphinsâ.
A sense of achievement
Looking back on their achievements, all comment about âpersonal accomplishmentâ
and the sense of fulfilment that comes with just competing, let alone winning.
Sharon reinforces this with this sentiment on her greatest triathlon moment
ârealising for the first time that I could actually do itâ.
Whatever the benchmark set there is always an almost unimaginable goal to
strive for. For Stewart that was being selected for a provincial representative
side, and for Chris ranking in the top 16 at the last World Karate Championships.
Jill has many accolades to her credit but cites winning the Taupo Dirty Dog
(12 hours solo mountain biking) as her greatest achievement and goes on to
add âit was worse than child birthâ!
Dolan gets the last word here having recently represented New Zealand at the
world underwater hockey championships, and winning: âcannot get enough of
beating other countries, Aussies, Poms or Yanks!â
The greatest challenge
Weâre all human, so it was reasonable to assume that our group sometimes
struggle to find the time and energy to sustain their chosen passion. Noble
responses focussed on the sheer effort of constantly raising the bar and as Dolan
observes âthe more you improve, the harder it gets to reach it year after yearâ.
More pragmatically, Stewart said that the greatest challenge can in fact be as
simple as foregoing a Sunday evening âwhere normal people are dry and warm
at home on the couchâ. However âgetting out of bed on cold, dark, early morningsâ
is undoubtedly the greatest obstacle to true sporting glory!
Crystal ball gazing
Finally, it had to be asked âWhat will you be competing for in 20 years time?â
Jill is adamant sheâll come into her own as a veteran competitor applying the
old adage âIf you canât beat them, outlive themâ, whereas Dolan is more cautious
and sees himself participating, rather than competing.
Sharon is also determined sheâll still be out there in 20 years time and wants
to âbeat Jill in at least one raceâ (which may take her that long!). Last word to
Stewart who would like to be in there boots ân all at masters representation level,
however he couches this with the proviso âpresuming I donât put a hip out or
catch one too many blows on the headâ!
Different disciplines and different perspectives, but common threads. At the
end of the day all agree that the biggest benefits are the fun, friendship and
stress release.
JILLIAN ROSS STEWART ROBERTSON SHARON ROSS CHRIS BENNETT DOLAN MCGINLEY
7. >> B U S I N E S S S O L U T I O N S < S M A R T S - T H E I N T E L L I G E N T B U S I N E S S M A G A Z I N E . I S S U E S E V E N > >>7
Hot propertyMicrosoft Security
Summit 2004
From November, Waikatoâs 13 territorial
authorities will consolidate their property registers
following the development of the Shared
Valuation Database Service.
Environment Waikato is New Zealandâs first regional council to bring its entire
regionâs district valuation rolls together onto one central database.
Valuation service providers, who provide valuation services to territorial
authorities, will be able to update the property valuation information via a
web application. The intention is to open up the property valuation market
to new valuers by eliminating the need for a property valuation database to
manage the valuation process.
In the past each territorial authority has been responsible for maintaining its
own property valuation database and shared the information on an ad hoc basis
with Environment Waikato and their valuation service providers. Data was
Developers flocked to security briefings around the country,
to get valuable information about how to write more secure
applications, and harden the IT infrastructure.
Jeremy Boyd and Gabriel Smith from the Development and Integration Services
team presented sessions to developer audiences. Jeremy delivered two sessions
on the importance of web security, and examined how web applications become
vulnerable to attacks and how developers can write defensively to secure their
code against these attacks.
Gabe presented a session on data security and integrity for Smart Client
applications, which looked at how to maintain security and integrity for both
connected and disconnected states.
Intergen maintains a strong focus on
security in applications, and includes
the use of threat modelling and
defensive code as standards for
delivering web applications.
Jeremy Boyd: jeremyb@intergen.co.nz
Gabriel Smith: gabriels@intergen.co.nz
Postscript: Gabriel spoke on Web Services
Enhancements (WSE) 2.0 at Tech.Ed 2004
in Auckland and will also present at Tech.Ed
in Canberra, Australia. WSE has just been
released and provides greatly enhanced
messaging capabilities to the .NET Web
Services. This will allow further exciting
developments for Intergen and our customers
who are working with Services Oriented
Architectures (SOA).
Valuation Service
Providers....
Environment Waikato Office of the Valuer-General
InternalSystems
Territorial Authorities
(13)
Web Application
Shared Valuation
Database Service
exchanged between territorial authorities,
Environment Waikato and valuation
service providers using a proprietary flat
file format, spreadsheets and paper.
The Shared Valuation Database Service
is built utilising the Microsoft.Net
Framework around the core messaging
application of Microsoft BizTalk Server
2004. Web Service and FTP interfaces
provide connectivity to all parties
concerned. The new solution will improve
the accuracy, efficiency and timeliness
of data being sent between the
various parties.
The solution will introduce an XML based
messaging system using web services while
continuing to support the legacy file
format using FTP. An ASP.Net web
application has been developed to provide
a front end to the information for use
by valuation service providers and
territorial authorities.
Intergen has just completed the
development phase of the application and
is conducting user testing of the site with
Environment Waikato. The application is
expected to go live in November this year.
paul.quirk@intergen.co.nz
8. For the third year running Intergen had a representative at the Microsoft Worldwide
Partner conference. This year the conference was held in Toronto.
The theme for this yearâs conference was Velocity, and it built on the foundations set by
the previous conferences . This is the largest partner conference of its type in the world
with over 5000 attendees and 225 exhibitors. Held in a convention centre that covers
400,000 square feet across seven floors and two buildings it is easy to get a little confused
as to exactly where you are (not helped by most of the floors being underground).
Of particular interest this year were several breakout sessions from industry commentators
and experts including representatives from Gartner Group and the Kellogg School
of Management.
As is often the case with conferences, there was an incredible amount of valuable
information gained over the four days not all of which was during conference sessions.
Key messages for me this year included Microsoftâs ongoing commitment to security, its
focus on addressing partner issues and concerns and reducing total cost of ownership. A
particular highlight was the Gold Partner question and answer session with Steve Ballmer.
Four days of full on Velocity
The night was MCed in true Hollywood style by Sha-nay-nay, who was larger than life!! Staff
nominated achievers in nine categories, an eclectic mixture that ensures coverage for all
areas of Intergenâs business, with judges selecting the worthy winners.
Bravest in Battle went to Mark Johnson for brave and sterling work to help a client achieve
their requirements. Friend of the Environment winner was Adam Green for his contribution
for the Intergen Auckland culture (protecting it from a Wellington office takeover!).
Fulton Hargreaves was a very popular winner of the Most Valuable Team Player Awards, as
was Rebecca Cox for Technology Guruship. Andrew Jamieson (AJ) finally won the Most
Notable Blunder Award for some senior moments after many years of nominations.
Other winners were Nigel Parker for Customer Excellence and John-Daniel Trask for Newbie
of the Year. Robert Ingledew took out the Numero Uno Award for the person who has tirelessly
contributed to the Intergen Way and who has set the highest standard of professionalism.
Pride of place for Best Project went to the 34 staff who worked on the NZ Immigration
Service Projects.
Glitz, glamour and
bloopers â the
IAFTAâs have it all.
The Intergen Awards
for Tenacious
Achievement are an
annual highlight for
staff, and as the
company grows the
competition gets
hotter and hotter.
G L I T Z A T T H E I A F T A S
wayne.forgesson@intergen.co.nz
>> I N T E R G E N N E W S < S M A R T S - T H E I N T E L L I G E N T B U S I N E S S M A G A Z I N E . I S S U E S E V E N >
F i n d o u t m o r e a b o u t I n t e r g e n :
Auckland: 09 966 3070
Wellington: 04 472 2021
info@intergen.co.nz
www.intergen.co.nz
Clockwise from left: Dolan, Gabriel, Mark, Sha-nay-nay, Steven, Kurt, AJ, Jeremy, Paddy, Jeff, Sharon, Neal, Jeremy, Elaine, Gabriel, Stewart, Peter