World's Most Innovative Tech Companies 2023.pdf

Vol: 11
Issue: 04
2023
2023
World’s Most
Companies
Innovative
Tech

06.
Cover
Story
Driving Technology Innova on and Helping
Clients Meet the Future
Blue
Mantis

ContentsBridging Gaps between Human
Percep on and Ar ficial Intelligence
22. Dragonfly AI
Driving Technological Innova on and
Client-Centric Solu ons
32. Edafio
Pioneering Ultra High Availability for
Hybrid and Mul -Cloud Environments
36. Zero Down So ware
Articles
Articles
Sustainable Tech Solu ons
Green Innova ons for a
Be er World
Pioneering the Future
Cu ng-Edge Technologies at
the Forefront
18.
26.
Naviga ng the Future of Business with AI
14. AI Superior GmbH

In the dynamic landscape of technology, innovation serves as
the heartbeat, propelling us into a future shaped by
groundbreaking ideas and transformative solutions. At the
forefront of this technological frontier are companies that
redefine the status quo, weaving intricate tapestries of progress
across diverse sectors. These innovators navigate uncharted
territories, transforming industries and reshaping the way we
live, work, and connect.
From Silicon Valley to global tech hubs, the competitive spirit
fuels a relentless pursuit of excellence. The companies
featured in this exploration stand as beacons of
ingenuity, pioneering advancements in artificial
intelligence, blockchain, renewable energy,
and beyond. Their products and services
not only meet the needs of today but
anticipate the challenges of tomorrow.
Innovation is not just a buzzword for
these tech trailblazers; it’s a
commitment woven into the fabric
of their corporate DNA. It’s about
more than just cutting-edge gadgets
and software; it’s a mindset that
embraces change, values creativity,
and thrives on solving complex
problems. These companies understand
that innovation is a journey, not a
destination, and their resilience in the face of
challenges exemplifies their dedication to
pushing the boundaries of what’s possible.
As we delve into the narratives of these exceptional tech
companies through the latest edition of the World’s Most
Innovative Tech Companies 2023, we uncover stories of
visionaries who dared to dream big and teams that turned those
dreams into reality. Their impact extends beyond profit margins;
it resonates in the way they empower individuals, reshape
industries, and contribute to the greater good.
Editor’s
View
-Preon Bannier
Exploring t
h
e
P
i
n
n
a
c
l
e
o
f
G
l
o
b
a
l
I
n
n
o
v
a
t
i
v
e
T
e
c
h

Blue Mantis is a leading strategic
digital technology services provider
with a 30+ year history of successfully
helping clients achieve business modernization
by applying next-generation technologies,
including data center modernization,
managed services, cybersecurity, and cloud.

Empowering Businesses with Next-Gen Technologies and
Services
We live in the age of continuous technological
advancements, where digital innovations are
reshaping industries, business models, and
customer expectations at a blistering pace. It’s no longer
sufficient for businesses to rely solely on traditional
information technologies and business processes. To
succeed in this digital era, organizations must be proactive
in leveraging the latest technologies to drive growth,
efficiency, and innovation.
In this dynamic environment, a select number of companies
stand out as trailblazers, driving innovation and
modernization to new heights. Among them, Blue Mantis
has excelled as a leading strategic digital technology
services provider with a 30-year history of growth and IT
services industry leadership. At the heart of this success
story is company President Josh Dinneen, whose visionary
leadership, entrepreneurial drive, and insatiable appetite for
identifying new growth drivers in the tech services industry
have propelled Blue Mantis’s expansion as more and more
clients embark on their digital transformation journeys.
Today, Blue Mantis (formerly known as GreenPages) is a
strategic partner for businesses aiming to apply next-
generation technologies to solve critical business problems.
With a solutions portfolio encompassing cybersecurity,
cloud services, managed services, and data center
modernization, the company helps clients not only adapt
but flourish in an era defined by automation and continuous
innovation.
Josh’s commitment to ensuring clients’ success is evident in
every facet of Blue Mantis’s operations. Since being hired
as Chief Revenue Officer by CEO Ron Dupler and now as
President, the company has broadened its technology
footprint and deepened its expertise in high-growth
segments. It doesn’t just provide services; it offers strategic
guidance that paves the way for clients to navigate the
complexities of the digital landscape and achieve real
growth. With a growing client base spanning various
industries and encompassing more than 1,500 leading mid-
market and enterprise organizations in the U.S., its impact
is significant.
What differentiates Blue Mantis is not just its expansive
portfolio but its deep and growing team of IT professionals
and their technical acumen. With deep-rooted expertise in
cybersecurity and cloud technologies, the company offers

regulations, such as Europe’s General Data Protection
Regulation (GDPR) and the California Consumer Privacy
Act (CCPA), adds pressure on organizations to maintain
transparency and compliance. Failing to protect personal
data can lead to substantial penalties and harm to a
company’s reputation.
Several significant security challenges further complicate
this landscape:
Ÿ Cyberattacks: The rise of sophisticated cyberattacks,
from ransomware to data breaches, threatens businesses,
municipalities, and individuals. These attacks continue
to grow in scale and complexity, making robust defenses
a necessity.
Ÿ Cloud Security: As organizations embrace cloud-based
services, ensuring the security of these platforms and the
data they hold becomes paramount. The risk of
misconfigurations, insider threats, and vulnerabilities
must be carefully managed to prevent unauthorized
access and data leaks.
Ÿ Insider Threats: Those with access to sensitive data,
including employees, contractors, or business partners,
can unintentionally or maliciously cause security
breaches.
Ÿ AI/ML Security: The widespread adoption of AI and
machine learning (ML) brings with it the need to secure
AI models and training data, preventing adversarial
attacks and data manipulation.
Ÿ Supply Chain Vulnerabilities: Organizations heavily
rely on third-party vendors and their vendors, creating a
complex supply chain that hackers can exploit, making
vulnerability assessment and control a significant
challenge.
These security concerns are compounded by a global
shortage of cybersecurity skills and the increased
vulnerability introduced by remote working arrangements.
The scale of these challenges can seem daunting.
Blue Mantis, like many forward-looking companies, is
adapting its approach to meet these evolving threats that all
organizations face. To fortify its internal security posture,
Blue Mantis continuously invests in comprehensive
cybersecurity solutions that offer end-to-end protection
against a broad range of threats, ensuring swift responses to
incidents. It also partners with a select group of leading
cybersecurity technology providers and helps clients
implement and deploy these offerings to strengthen their
cyber defense strategies. The company is also deeply
involved in the GitOps space, helping clients navigate the
intricacies of application and infrastructure automation, an
area crucial for operational excellence. Automation,
especially through deploying robotic process automation
(RPA), is instrumental in driving efficiency gains.
Blue Mantis recognizes the importance of consolidating
systems, automating processes, and investing in their
talented workforce as part of their transformation journey.
This approach enhances the company’s ability to succeed in
an ever-changing digital landscape, particularly in the face
of complex security challenges.
To overcome these challenges, Blue Mantis helps clients
implement several strategies:
Ÿ Multi-Layered Security: Regular updates, advanced
firewalls, and intrusion prevention systems must be
incorporated into a comprehensive security framework
to combat evolving cyber threats effectively.
Ÿ Data Protection: Robust encryption and stringent access
controls are essential to safeguard sensitive data.
Continuous monitoring ensures unauthorized access is
prevented.
Ÿ Security Audits and Risk Assessments: Frequent
security audits and risk evaluations are vital to identify
vulnerabilities promptly. Regular testing and evaluation
of security controls bolster defenses.

Ÿ Employee Training: All personnel, including
contractors, should undergo mandatory cybersecurity
training. Raising awareness of best practices and social
engineering risks is crucial.
Ÿ Incident Response Plans: A well-defined strategy for
detecting, responding to, and recovering from security
incidents must be in place. Regular reviews and updates
ensure preparedness.
Ÿ Collaboration: Engaging with industry peers, cyber
professionals, law enforcement, and government
agencies enhances security. Leveraging the expertise of
Managed Security Services Providers (MSSPs) can be
advantageous.
Ÿ Security Testing: Regular security testing and tabletop
exercises expose weaknesses, leading to continuous
improvement in cybersecurity posture.
Ÿ Real-Time Monitoring: Continuous monitoring and
proactive threat hunting enable the identification and
mitigation of security threats before they escalate.
Ÿ Vendor Risk Management: Establishing a formal
program to assess the security practices of third-party
vendors is essential to minimize potential supply chain
risks.
By implementing these proactive strategies, Blue Mantis
improves the security posture of its clients, ensuring data
protection and organizational resilience in the face of
emerging cybersecurity challenges.
Valuable Advice for Aspiring Entrepreneurs
Josh’s experience in the tech industry has given him
valuable insights that he generously shares with aspiring
entrepreneurs. He emphasizes the importance of resilience,
adaptability, and a forward-looking approach.
His advice includes the following key points:
Ÿ Stay Focused: It’s crucial not to be distracted by factors
beyond your control. Keep your focus on the goals and
vision of your organization, avoiding unnecessary
detours.
Ÿ Continuous Improvement: Complacency is the enemy
of progress. Keep striving to improve both the
technology you offer and the talent within your
organization. This commitment to growth is a driving
force behind success.
Ÿ Business-aligned Offerings: Ensure that your products
or services provide tangible value to businesses.
Addressing cost optimization and delivering clear
business outcomes is essential.
Ÿ Diversify Your Portfolio: Relying solely on one aspect
of your business can be risky. Having a diverse range of
products and services helps mitigate potential
vulnerabilities.
Ÿ Fail Fast, Pivot Faster: Recognizing when something
isn’t working is a skill. Be willing to let go of projects
or products that aren’t gaining traction and pivot swiftly
to more promising opportunities.
Ÿ Client-centric Approach: Honest conversations with
clients are a lifeline for your business. Listen to their
needs, feedback, and concerns, and be willing to make
necessary adjustments based on their insights.
By internalizing these valuable tips, aspiring entrepreneurs
in the tech industry can navigate the challenges, embrace
growth, and increase their odds of achieving success. Josh’s
wisdom provides a roadmap for a resilient and thriving tech
entrepreneurial journey.

Growth-Driven Expansion
In response to increasing client demand, Blue Mantis is
embarking on an ambitious expansion strategy. The
company, with a workforce of 382 professionals spread
across the United States, Canada, and India, has witnessed
substantial growth in key departments. Notably, the
cybersecurity and FinOps teams have experienced a
remarkable fivefold increase in just two years. Additionally,
the cloud services team has more than doubled, and the
GitOps team has impressively expanded tenfold.
To facilitate this growth, Blue Mantis has strategically
established new operational hubs. This includes the
corporate headquarters in Portsmouth, N.H., a Technology
Innovation Center located in Pawtucket, R.I., and an office
in Charlestown, Mass. Furthermore, the company has
ventured into the international arena by inaugurating its first
office in India, a move that was reinforced by the
acquisition of Toronto-based Zanaris, enhancing its
managed services capabilities.
In addition to achieving robust organic growth, exemplified
by significant compound growth rates of 401 percent in
cybersecurity, 62 percent in cloud subscription services, and
17 percent in managed services over three years, Blue
Mantis has been actively involved in M&A activities.
Recent acquisitions include Zanaris, an esteemed firm
specializing in infrastructure automation, cloud, and
DevOps services based in Toronto, and Arcas Risk
Management, a Massachusetts-based firm focusing on
cybersecurity, risk advisory, and compliance consulting
services.
The augmentation of the management team has also played
a pivotal role in this strategic journey. Terry Richardson, a
seasoned executive with a commendable track record at
industry giants like AMD, HPE, and EMC, assumed the
position of Chief Revenue Officer in May. Several other
notable appointments have been made over the past two
years, including Jay Pasteris as CISO/CIO, Steven De
Maayer as Chief Services Officer, and Steve Torres as
COO/CFO.
With these well-planned and decisive moves, Blue Mantis
is firmly poised to continue its trajectory of growth and
expansion, aiming to deliver exceptional services to its
ever-expanding clientele.
A Recognized Industry Leader
Blue Mantis consistently garners prestigious accolades from
its technology partners and is recognized by esteemed IT
channel media outlets. The company’s commitment to
excellence and its ability to deliver top-tier solutions have
been widely acknowledged.
A comprehensive list of these achievements can be found
below:
“Security, security, security. It takes most of our energy and
attention to make sure we can continue with our businesses
in a secure environment without compromise. I have a very
small IT team, and I can call on Blue Mantis for a wide
variety of technical issues whether it’s security, cloud, or
infrastructure.” – Ken Holmes – CIO, Madison Industries.
“We need to be able to get software into the hands of our
agents as quickly as possible, which has a major impact on
our bottom line and our revenue generation. We worked
with Blue Mantis to transition to a co-located data center to
improve our reliability and uptime, get our apps out there,
and streamline the efforts of our developers.” Jason Parlins
– Director of IT, Great Falls Marketing.
“Blue Mantis Managed Services is as critical a part of our
IT department as anyone on our staff. We rely on them if
we’re opening a new hotel or making major changes to
hotel infrastructure. We look to them for expertise.” – Cliff
Lazenby – IT Director, Ocean Properties.

The nature of businesses is always changing from
one technology to another. If any company need to
survive in these ever-evolving transformation
adapting to technical changes is the only way to thrive. AI
here has become a transformative force that empowers
businesses to enhance efficiency, make data-driven
decisions, and unlock the world of new opportunities.
AI Superior GmbH here to stays ahead and provide
innovative solutions in the dynamic tech industry. AI
Superior is committed to harness these emerging
technologies to provide cutting-edge solutions that meet the
evolving demands of the clients and drive progress in the
tech industry.
These continue advancements in AI led us to interview
Ivan Tankoyeu, PhD, Managing Director/Co-Founder at
the organization.
Below are the highlights of the interview:
Can you provide a brief overview of your company and
its primary areas of focus within the tech industry?
AI Superior is a German-based AI services company. Our
primary areas of focus revolve around end-to-end AI-based
application development, AI consulting and research, as
well as AI education through workshops, lectures, and
seminars. We’re known for our technical expertise across
various domains, including Natural Language Processing
(NLP), Computer Vision, Tabular and Customer Data
AI
Superior
GmbH Naviga ng the
Future of Business
with AI
analysis, Time Series forecasting, Sensor and Audio Data
processing, and Remote Sensing.
What do you believe sets your company apart as one of
the most innovative in the tech sector for 2023?
AI Superior stands out in the tech industry due to our
impressive track record. With over 50 successful AI
implementations, we’ve proven our dedication to
addressing real-world challenges. Our Proof of Concept
(PoC) success rate is notably four times above the industry
average, underlining our commitment to delivering
measurable outcomes. This success stems from our
effective risk management strategies during AI software
development. At the heart of our approach is simplicity,
ensuring we provide value without making the development
process overly complex.
How does your company stay updated with the latest
technological trends and advancements?
We achieve this by fostering a culture of continuous
learning and innovation. We actively participate in
conferences, seminars, and webinars, and our experts
contribute to research communities and publications.
Could you highlight some of the significant
achievements or milestones your company has reached
in 2023?
In 2023, AI Superior reached several significant milestones
that further cemented our position in the tech industry.
November, 2023 www.insightssuccess.com
14

Ivan Tankoyeu, PhD
Managing Director /
Co-Founder
AI Superior GmbH

Foremost among these was a marked expansion of our
client base, showcasing our capability to cater to diverse
businesses across multiple sectors, and highlighting a
crucial phase in our growth journey. With over 50
successful AI implementations, we continue to emphasize
our hands-on approach in addressing tangible, real-world
issues, consistently providing our clients with measurable
results. We are proud to share that AI Superior has been
recognized as one of the top 555 most promising German
AI startups in this year’s startup landscape. This recognition
underscores our commitment to innovation and highlights
our impact on the AI ecosystem in Germany and beyond. It
is a testament to the dedication of our team and the trust our
clients place in us as a leading AI services company.
Furthermore, in line with our commitment to creating a
positive societal impact, we actively co-invest in and
participate in projects centered on sustainability and social
responsibility. A few notable projects include trash
detection and sorting systems, initiatives promoting
inclusion and diversity in the workplace, and healthcare
solutions aiding doctors in cancer detection and patient
rehabilitation processes.
These achievements reflect our continuous drive to push the
boundaries of technology and to remain at the forefront of
the tech sector in 2023. We are excited to build on these
accomplishments and continue delivering innovative AI
solutions that make a difference for our clients and the
industry as a whole.
How does your company approach research and
development to stay at the cutting edge of technology?
AI Superior invests significantly in R&D, dedicating
resources to explore emerging technologies, refine existing
solutions, and develop new AI applications. A recent
noteworthy achievement in our R&D efforts is our
collaboration with colleagues from Boehringer Ingelheim,
resulting in the authorship of a survey paper titled “A
comparative evaluation of image-to-image translation
methods for stain transfer in histopathology.” Which has
been accepted for presentation at the Medical Imaging with
Deep Learning (MIDL 2023) conference.
Considering adaptability and resilience, how has your
company detrated adaptability in response to the
rapidly evolving tech landscape in 2023?
AI Superior showcased adaptability in response to the fast-
changing tech landscape by expanding services into
emerging areas, forming strategic partnerships, flexibly
managing projects, promoting continuous learning, and
prioritizing ethical AI compliance. These measures enable
us to stay ahead and provide innovative solutions in the
dynamic tech industry.
Which emerging technologies do you believe will play a
crucial role in shaping the tech industry in the coming
years?
Several technologies are poised to significantly impact the
tech industry, including generative AI, and reinforcement
learning. This technology promises to revolutionize fields
of traditional business areas unlocking new capabilities that
were previously unimaginable. Additionally, the continued
advancements in artificial intelligence, particularly in areas
like computer vision and natural language processing using
foundation models will continue to drive innovation across
various sectors. At AI Superior we are committed to
harnessing these emerging technologies to provide cutting-
edge solutions that meet the evolving demands of our
clients and drive progress in the tech industry.
How does your company prioritize the needs and
preferences of its customers in the development of tech
solutions?
Customer-centricity is at the core of our approach. Our
approach involves close collaboration with clients to
understand their unique challenges and objectives. This
collaborative spirit ensures that our AI solutions are not
Our primary areas of focus revolve
around end-to-end AI-based
application development, AI
consulting, and research, as well as
AI education through workshops,
lectures, and seminars.
,,
,
,
16

only cutting-edge but also tailored to meet the specific
requirements of each client, resulting in successful and
impactful outcomes.
In what ways is your company incorporating
sustainability and ethical practices into its tech
innovations for 2023?
We place a strong emphasis on ethical AI and data security
within our tech innovations:
Ethical AI: We are dedicated to ensuring that our AI
solutions are developed with fairness, transparency, and the
mitigation of bias as primary considerations. This involves
implementing rigorous ethical guidelines and continuous
monitoring throughout the development process. We
actively work to eliminate bias in algorithms, making our
AI applications more inclusive and equitable for all users.
Data Security: Our commitment to data security is
unwavering. We adhere to GDPR compliance standards and
implement robust data protection measures. This includes
encryption, access controls, and strict data handling
protocols to safeguard sensitive information.
What are the key goals and aspirations your company
has set for the future in terms of technological
innovation?
Firstly, we aim to continue expanding our portfolio of AI-
based solutions across various industries, driving real-world
impact through applications in healthcare, finance,
manufacturing, and more. Moreover, fostering partnerships
and collaborations with leading tech firms, research
institutions, and startups is a priority, as it allows us to
remain at the forefront of technological advancements.
Lastly, we are committed to upholding the highest standards
of ethics and sustainability in AI, ensuring that our
innovations benefit society while respecting privacy,
security, and environmental concerns.
17

Innovations
for aBetter
World
Green
In an era where environmental consciousness is
paramount, the intersection of technology and
sustainability is giving rise to a wave of green
innovations. From renewable energy sources to eco-friendly
materials and smart solutions, the tech industry is playing a
pivotal role in fostering a more sustainable and eco-
conscious world.
This article explores a myriad of green innovations that are
shaping a better future for our planet:
Renewable Energy Revolution
One of the most prominent areas of green innovation is the
revolution in renewable energy. Solar and wind power, in
particular, have become mainstream sources of clean
energy. Advances in solar panel efficiency and decreasing
costs have made solar energy more accessible than ever.
Similarly, wind turbines are becoming more efficient and
are a common sight in many landscapes. These technologies
are not just reducing reliance on fossil fuels but are also
mitigating the environmental impact of traditional energy
sources.
Energy-Efficient Smart Buildings
The concept of smart buildings goes beyond the integration
of technology for convenience; it extends to energy
18

eﬃciency and sustainability. Smart buildings leverage IoT
(Internet of Things) devices and sensors to optimize energy
consumption. Automated systems control lighting, heating,
and cooling based on real-time data, ensuring that energy is
used eﬃciently. This not only reduces environmental
impact but also lowers operational costs for businesses and
homeowners.
Sustainable Transportation Solutions
The transportation sector is undergoing a green
transformation with innovations like electric vehicles
(EVs) and sustainable fuels. Electric cars are becoming
increasingly popular, thanks to advancements in battery
technology and the growing charging infrastructure.
Additionally, public transportation systems are
incorporating electric buses and trains, contributing to
reduced carbon emissions. The development of biofuels
and hydrogen-powered vehicles further expands the range
of sustainable transportation options.
Circular Economy and Eco-Friendly Materials
Green innovation extends to rethinking the entire life cycle
of products through the circular economy concept. Instead
of the traditional linear model of production, use, and
disposal, a circular economy emphasizes recycling,
reusing, and reducing waste. Innovations in materials play
a crucial role in this paradigm shift. Biodegradable plastics,
plant-based packaging, and recycled materials are gaining
traction, reducing the environmental impact of consumer
goods.
Precision Agriculture for Sustainable Food Production
Agriculture is a cornerstone of human survival, and
sustainable practices are essential to ensure a secure food
supply. Precision agriculture employs technology,
including sensors, drones, and data analytics, to optimize
farming practices. This approach minimizes resource use,
reduces chemical inputs, and enhances crop yield.
Sustainable farming methods, such as agroforestry and
organic farming, are also gaining momentum, promoting
biodiversity and soil health.
Water Conservation Technologies
Water scarcity is a global challenge, and innovative
technologies are addressing this issue. Smart irrigation
systems use sensors and weather data to optimize watering
schedules, reducing water waste in agriculture.
Sustainable Tech Solu ons
19

In urban areas, advanced water purification technologies,
including desalination and water recycling, contribute to
sustainable water management. Innovations like low-flow
faucets and water-efficient appliances are also making a
significant impact on homes and businesses.
Green Tech in Waste Management
The traditional model of waste disposal is undergoing a
transformation with the integration of green technologies.
Waste-to-energy systems convert organic waste into
renewable energy, mitigating the environmental impact of
landfills. Recycling technologies continue to advance,
making it easier to recover valuable materials from waste
streams. Smart waste management systems leverage sensors
to optimize collection routes, reducing fuel consumption
and emissions.
Conservation Tech for Biodiversity
Conservation technology is playing a vital role in protecting
biodiversity and preserving ecosystems. Satellite imaging,
drones, and data analytics are used to monitor wildlife
populations, track deforestation, and identify environmental
changes. These technologies enable more effective
conservation efforts and support initiatives aimed at
restoring and preserving natural habitats.
Conclusion: A Sustainable Tech Frontier
As we navigate the challenges of climate change and
environmental degradation, the marriage of technology and
sustainability emerges as a beacon of hope. Green
innovations are not just about adopting eco-friendly
practices but represent a fundamental shift in how we
approach progress and development. The tech industry, with
its capacity for innovation and problem-solving, is driving
the transition to a more sustainable and resilient world.
Embracing these green technologies is not just a choice; it
is an imperative step toward ensuring a better, greener
future for generations to come.
October, 2023 www.insightssuccess.com
20 November, 2023 www.insightssuccess.com
20

Dragonfly AI
I has permeated many aspects of our lives, making
Ait a common term and a technology that people
encounter regularly. As it continues to evolve, AI’s
influence on everyday life is likely to grow even further. It
has become a communal term in everyday life due to its
widespread integration into various aspects of society.
AI has transformed various industries, making products and
services more intelligent, efficient, and user-friendly. The
future of the tech industry is likely to be even more AI-
driven, with further advancements in AI algorithms,
robotics, and automation across diverse sectors.
With the evolution of Artificial intelligence along with the
tech industry, Dragonfly AI has emerged as a prominent
player. What sets Dragonfly AI apart is its reliable visual
predictive analytics, rooted in biological principles and
continually refined through pioneering research. While
learning more about the changing landscape of the tech
industry, we came across Dragonfly AI.
Below are the highlights from the interview:
Dragonfly AI uses a biologically driven AI to predict
attention on visual assets. Across all channels and
environments, the platform can be integrated with
workflows to validate decision-making with data for
creative that has a higher impact and performs better. Our
primary focus is using AI to effectively predict attention
pre-flight. This replaces pre-flight testing, saving time,
budget, and effort.
What truly sets our company apart is our unwavering
commitment to harnessing the power of cutting-edge
technology. In a landscape brimming with innovation, we
Bridging Gaps between Human Percep on and Ar ficial Intelligence
stand out by offering a unique solution that bridges the gap
between human perception and artificial intelligence.
Especially in this age of generative AI, we stand out by
being predictive. Mimicking human response. It’s the
response that forms the feedback loop that generative AI
can benefit from. Our tech, whilst being a predictor for
human attention, is globally applicable, transcending race,
gender, language, etc.
Dragonfly AI remains on the cutting edge of technology by
maintaining a dedicated research and development team
focused on AI and neuroscience, collaborating with leading
experts, actively participating in tech communities,
providing continuous learning opportunities for our team,
valuing user feedback to adapt our technology, and forging
strategic partnerships with innovative organizations. In this
ever-evolving tech landscape, our commitment to
innovation and staying aligned with emerging trends
ensures that our biologically driven AI remains at the
forefront, shaping the future of AI in 2023 and beyond.
in 2023?
In 2023, our company underwent substantial development
and growth. We’re on track to grow revenues from core
customer segments almost 100% YoY and supported brands
by predicting the impact of thousands of pre-launch assets.
Expanding our service range, we introduced a new offering
that enables marketers to gauge content performance in
varied digital and real-world contexts. On the operational
side, we attained SOC 2 compliance, enhancing our
platform’s security and reliability.
22

,OUR STRONG
EMPHASIS ON USER
FEEDBACK HAS BEEN
INSTRUMENTAL IN
FINE-TUNING OUR
OFFERINGS TO
ALIGN WITH
EVOLVING MARKET
DEMANDS.
James Harvey
Chief Product and
Technology Oﬃcer
Dragonﬂy AI
23

Our team also welcomed a seasoned CEO and Chairman,
aiming to bolster our strategic direction for upcoming
phases. To address the increasing demand for AI
transparency, we enhanced our platform to better explain its
AI-driven decisions. Lastly, we collaborated with
international brands to benchmark and improve creative
performance in areas like e-commerce, advertising, and in-
store experiences.
Our company’s approach to research and development is
deeply rooted in our commitment to staying at the forefront
of technology. We maintain a dedicated team of researchers
and data scientists who are constantly exploring the latest
advancements in AI and neuroscience, aiming to
incorporate these findings into our biologically driven
algorithm.
Additionally, we foster collaboration with leading experts in
the field, engaging in partnerships that provide valuable
insights into emerging trends. Actively participating in tech
communities through attendance at conferences,
workshops, and seminars keeps us connected with industry
peers and facilitates the exchange of innovative ideas.
We prioritize the continuous learning and professional
development of our team, ensuring they have the skills and
knowledge needed to implement the latest technologies
effectively. User feedback plays a crucial role in our
iterative process, guiding us in aligning our technology with
evolving market demands. We establish strategic
technology partnerships, enabling us to integrate cutting-
edge tools and resources into our offerings. Furthermore,
our R&D team produces new algorithms and metrics to
supplement and support what already exists.
company demonstrated adaptability in response to the
We’ve achieved this by fostering a culture of continuous
learning and innovation, empowering our team to stay agile
and responsive to emerging trends and growing sales whilst
other SaaS companies have struggled to keep up. Moreover,
our strong emphasis on user feedback has been instrumental
in fine-tuning our offerings to align with evolving market
demands. We have worked closely with clients on projects
that are relevant to them in the changing market to remain
ahead of the curve with our offerings.
solutions?
Customer needs and preferences are paramount in the
development of our tech solutions. An overactive Product
team working in collaboration with users and user-facing
teams to ensure a clear picture of wants and needs. We mold
ourselves around these. We maintain open channels of
communication, actively seek customer feedback, and adopt
a user-centric design approach to ensure our solutions align
with their workflows.
Customization options are offered to meet unique
requirements, and data-driven insights help identify areas
for improvement. Agile development, user testing, and
comprehensive customer support further solidify our
commitment to delivering technology that not only meets
but exceeds customer expectations. Our long-term
partnerships underscore our dedication to continually
adapting and evolving our solutions in response to evolving
customer needs, driving their success and satisfaction.
,WHAT TRULY SETS
OUR COMPANY APART
IS OUR UNWAVERING
COMMITMENT TO
HARNESSING THE
POWER OF CUTTING-
EDGE TECHNOLOGY.
24

We are deeply committed to incorporating sustainability
and ethical practices into our tech innovations. We
recognize the pressing need for responsible technological
development in an era marked by environmental challenges
and ethical considerations.
To address this, we have taken several proactive steps.
Firstly, our R&D teams prioritize eco-friendly technologies
and energy-eﬃcient practices, ensuring that our solutions
have a minimal carbon footprint. Secondly, we adhere to
stringent data privacy and security standards, safeguarding
user information and respecting their digital rights.
Additionally, our technology is designed to promote
inclusivity, addressing biases and striving for fairness and
equity in our algorithms.
innovation?
We are really excited for the future of attention. It holds so
much potential. Firstly, we aim to stay ahead of the curve,
providing the latest and greatest insight possible. We are
working to provide even quicker and richer insight on an
ongoing basis. Across our 3 key mediums of the Studio web
application, Chrome extension, and mobile app, there is
plenty of scope to build on our existing successes. We are
close to launching two new features, one of which is
Benchmarking, which will push our oﬀering further for
clients, giving them the capability to know if creative
passes or fails the ‘good’ expectation within seconds.
25

Cutting-Edge
at the Forefront
Technologies

In the ever-evolving landscape of technology, cutting-
edge innovations are not just a luxury but a necessity
to stay ahead in the competitive global arena. As we
navigate the digital age, several groundbreaking
technologies are emerging at the forefront, promising to
reshape industries, enhance efficiency, and revolutionize the
way we live and work. Further, we delve into some of the
most impactful cutting-edge technologies that are
spearheading the future.
Artificial Intelligence (AI): The Intelligent Revolution
Artificial Intelligence, or AI, stands as the vanguard of
technological evolution. Machine learning algorithms,
neural networks, and natural language processing have
propelled AI into diverse domains, from healthcare and
finance to manufacturing and entertainment. The ability of
AI systems to analyze vast datasets, learn patterns, and
make decisions with minimal human intervention is
transforming industries. AI-driven applications, such as
virtual assistants, predictive analytics, and autonomous
vehicles, are becoming integral parts of our daily lives.
Blockchain: Securing the Digital Frontier
Blockchain, the technology underpinning cryptocurrencies
like Bitcoin, has evolved beyond its financial roots to
become a disruptive force across various sectors. Its
decentralized and secure nature makes it ideal for
applications beyond digital currencies. Blockchain ensures
transparency, immutability, and enhanced security in data
transactions. Industries like supply chain management,
healthcare, and finance are adopting blockchain to
streamline processes, reduce fraud, and enhance data
integrity.
Internet of Things (IoT): Connecting the Unseen
The Internet of Things has seamlessly woven itself into the
fabric of our daily lives. From smart homes and wearable
devices to industrial sensors and smart cities, IoT connects
the physical and digital realms. The ability of devices to
communicate and share data in real-time opens new
frontiers for efficiency and automation. In agriculture, for
instance, IoT sensors monitor soil conditions, weather
patterns, and crop health, optimizing farming practices for
increased productivity.
5G Technology: Unleashing the Power of Connectivity
The rollout of 5G technology is a game-changer in the
realm of connectivity. With significantly faster speeds and
lower latency, 5G enables a more responsive and
interconnected world. Beyond faster internet on our
smartphones, 5G facilitates the growth of smart cities,
augmented reality (AR), and the Internet of Things. The
increased bandwidth allows for a higher density of
connected devices, paving the way for innovations that
were previously hindered by network limitations.
Quantum Computing: Computing’s Quantum Leap
Quantum computing represents a paradigm shift in
computational power. Unlike classical computers that use
bits, quantum computers use qubits, which can exist in
multiple states simultaneously. This enables quantum
computers to perform complex calculations at
unprecedented speeds. While quantum computing is still in
its infancy, its potential applications in cryptography,
optimization problems, and drug discovery hold the
promise of solving challenges deemed insurmountable by
classical computers.
Augmented Reality (AR) and Virtual Reality (VR):
Redefining Experiences
AR and VR technologies are redefining how we perceive
and interact with the digital world. Augmented reality
overlays digital information onto the real world, enhancing
our surroundings. Virtual reality, on the other hand,
immerses users in a completely digital environment. From
gaming and entertainment to training simulations and
medical diagnostics, AR and VR are expanding the
boundaries of human experiences.
Biotechnology: Advancing Health and Beyond
Biotechnology is at the forefront of addressing some of the
most pressing challenges in healthcare, agriculture, and
environmental sustainability. Advances in gene editing,
Pioneering the Future
27

personalized medicine, and synthetic biology are
revolutionizing the treatment of diseases and the production
of food and materials. CRISPR technology, for example,
allows for precise gene editing with far-reaching
implications for genetic disorders and medical research.
Conclusion: Navigating the Future
As we stand on the precipice of a technological revolution,
these cutting-edge technologies are not just trends but
catalysts for transformative change. The synergy of AI,
blockchain, IoT, 5G, quantum computing, AR/VR, and
biotechnology is shaping a future where possibilities are
limitless. Embracing these innovations is not just a choice
but a necessity for individuals, businesses, and societies
aiming to thrive in the dynamic landscape of the 21st
century. The pioneers of these technologies are not just
building products; they are architects of a future where the
boundaries of what’s possible are continually pushed,
ushering in an era of unprecedented progress and
innovation.

Edafio
Driving Technological Innova on and Client-Centric Solu ons
Empowering Business Continuity!
In today’s digital landscape, proven emerging
technology and robust cybersecurity solutions are
needed to ensure business continuity. Implementing
these strategies protects business assets and positions
themselves for growth in today’s competitive landscape.
Thus, regularly assessing and updating these solutions is
crucial to staying ahead of evolving technology trends.
Given the variety of technology sectors, Edafio always
strives to understand the clients’ IT priorities for the
business. Clients are at the center of Edafio’s structure,
systems, culture, and future planning. Thus, to address more
of their strength, we conducted an interview with the team
at Edafio to learn more about its capabilities.
its primary focus areas within the tech industry?
Edafio is among the largest and most rapidly growing IT-
managed services providers (MSP) in the Mid-South
region, with strong roots in Arkansas. Clientele includes a
wide range of industry sectors — healthcare, financial
services, manufacturing, transportation, government,
education, and other non-profit institutions and
organizations. Edafio’s mission is to help clients protect,
run, and grow their businesses, and we attribute our success
to living our mission and core values.
The origin of the firm traces back to 1999, when the
founders responded to the IT needs of JPMS, a Little Rock-
based accounting firm and its clients. In the ensuing two
decades, Edafio grew to become Arkansas’s largest full-
service technology provider, recognized as one of the top
MSPs in the nation. Awards and accolades include Business
of the Year, Best Places to Work, Best Places to Work in IT,
and Most Admired IT Company in Arkansas, among others.
The current organization comprises 130 associates, certified
engineers, and specialists, with plans to expand to over 200
associates in 2023. Over 90% of the team is dedicated to
ensuring the security of client company networks through a
range of managed cybersecurity, network management, and
consulting services. Edafio holds UCS/SOC 2 Type 2
Certification, ensuring clients’ access to the highest level of
technology competence, professionalism, and peace of
mind.
Remaining at the forefront of technology is a strategic
imperative at Edafio, as both the rate of change in the
commercial environment and rapidly evolving technologies
demand it.
A culture of continuous learning: The cornerstone of our
approach is training and knowledge-sharing and ensuring
that the entire team is continuously well-informed and up-
to-date. Commitment to Microsoft Teams channels has
helped disseminate and leverage industry-focused IT news
and the latest tech innovations and cyber updates across the
entire organization.
Rigorous standards and both formal and informal training
facilitate continuous monitoring of the latest developments
and evaluation of the quality of services we deliver to
clients. Acknowledging and learning from mistakes is also
valuable to a culture of continuous learning.
Edafio’s approach to research
and development begins with
an investment in our people
with the relevant experience,
skills, and certifications.
,,
,
,
32

Preferred partner calls: Regular and systematic contact
with preferred partners, such as HPE, Aruba, Microsoft,
Veeam, and Ingram Micro. These calls help us stay aligned
with their offerings and are also a source of industry
insights.
Peer learning: Engaging with peer groups — at various
levels and functions in the organization — also helps
associates expand their knowledge and stay at the cutting
edge of their respective disciplines. Edafio staff attend and
often facilitate webinars and roundtable discussions to share
insider best practices.
in 2023?
2023 has seen important milestones for Edafio as the firm
pursues geographical expansion, initially by putting offices
and staff into other regions within Arkansas and now by
preparing to further reach into surrounding states.
With respect to capabilities and client service, NOC was
expanded to 24/7. Scalable remote management tools have
been deployed, and engineers re-trained as part of the
Microsoft “Modern Work” specialization. Edafio’s managed
services division is now ready to assist clients irrespective
of time and place. Professional services have evolved
project management skills and services and further
differentiated Edafio. The Project Management Office
(PMO) not only has strengthened executional excellence on
contracted client projects but also has become a service in
itself, offering clients project management services for their
own internal projects as well.
2023 also saw the successful rolling out of a comprehensive
service catalog, specifying pricing service levels and laying
out a process for expanding scope and adding services. The
goal is to work against a clear framework and transparent
guide for clients, helping link Edafio services that precisely
fit client needs and expectations …and ensuring consistent,
efficient service delivery.
Edafio’s approach to research and development begins with
an investment in our people with the relevant experience,
skills, and certifications. The functional teams play the
primary role in developing, exploring, and evaluating
emerging and new technologies. Piloting new solutions,
first, before rolling them out on a wider scale ensures that
new technologies effectively and efficiently address the
unique needs of our clients; the emphasis is always on
practical experience in real-world scenarios.
Edafio has established strong partnerships with technology
innovators — e.g., Veeam, BackBox, Aruba, HPE, and
World's Most Innova ve Tech Companies 2023
33

Microsoft 365 —which also helps to provide early access to
new tech while surfacing opportunities for joint ventures
and other collaborative models to share the cost of R&D.
The input and feedback clients provide their dedicated
Edafio client relationship managers and technical account
managers also help shape R&D efforts and priorities.
Finally, we believe that research and development includes
certain human qualities: curiosity, adaptability,
responsiveness, and a real passion for the ever-changing
tech landscape lead the way and drive client success and, in
turn, Edafio’s success.
years?
It is increasingly clear that the future of work must embrace
the ability to work anywhere, which has profound
implications for the technologies that support this trend
—cloud computing and SaaS technologies are among the
most obvious vehicles and beneficiaries. Cloud services and
cloud hosting play increasingly important roles in our
service offerings. Azure hosting, office 365, and SaaS
products allow businesses previously locked into on-
premise servers or hosted services to move to fully cloud-
based deployments… or, at least, a hybrid of on-premise
resources and cloud offerings.
Of course, the explosive growth of AI also promises to ease
the communication burden of working remotely and allow
workers to concentrate more on value-added work, and
Zero Trust Architecture will be one of the biggest and best
ways to secure our clients.
Edafio prioritizes sustainable technology innovations in a
variety of tangible and specific ways, and we live by our
core values, which embrace both commitment to our
client’s success and unquestionable integrity.
Cloud solutions reduce dependence on on-premises
hardware, minimizing energy consumption, reducing
hardware waste, and encouraging efficient resource
allocation. Sustainability initiatives employ other measures
to curtail environmental impact, such as monitoring power
usage efficiency (PUE) and carbon footprint across data
centers, which has yielded an impressive 13% improvement
in PUE vs. recent years. To further enhance energy
efficiency, other critical changes include:
• Optimizing operational controls for cooling systems.
• Replacing or retrofitting inefficient and electrical
systems.
• Incorporating highly efficient electrical and mechanical
equipment for all new construction and expansions.
Sustainability values are deeply embedded in our physical
infrastructure. Edafio’s headquarters was intentionally
designed with sustainability as a core consideration, and
this long-term commitment is a source of great pride. In
addition to infrastructure, Edafio actively promotes
sustainability through other initiatives, such as
implementing remote work and digital solutions.
34

36

Empowering Hybrid and Multi-Cloud Environments!
n today’s digital landscape, businesses often rely on a
Icombination of on-premises, private cloud, and public
cloud resources to run their applications and services.
Managing this complex hybrid and multi-cloud
environment requires a centralized control point that
ensures high availability, reliability, and efficient resource
allocation. The High Availability Control Point serves as a
centralized management and monitoring solution that helps
organizations achieve their objectives.
ZeroDown Software here stays at the cutting edge by
staying close to customers – to design and deliver the right
technology solution for the right customer needs at the right
time. Today, ZeroDown is in a very strong position to build
from its core of ZeroDown SafeHouse Technology and
apply this solution to a variety of IT and societal needs and
requirements.
In an interview conducted between Insights Success and
Alan Gin, Co-founder and CEO of ZeroDown Software,
Alan explains how the team at ZeroDown builds solutions
based on current technology trends.
ZeroDown Software, an application-first pioneer for Hybrid
and Multi-Cloud solutions in the field of business continuity
and disaster recovery, traces its roots back to the early
2000s. Founded by a team of visionary entrepreneurs with
extensive experience in auditing, security, data center
telecommunications, and IT infrastructure, the company
sought to address a pressing issue faced by organizations
worldwide: downtime.
Downtime has always been a significant concern for
businesses. Even a few minutes of downtime can result in
substantial financial losses and damage to a company’s
reputation. Traditional disaster recovery solutions were
cumbersome, costly, and often ineffective. The need for a
more innovative approach became evident.
ZeroDown Software’s founders envisioned a new paradigm
where a combination of virtualization, cloud computing,
and advanced replication technologies could be combined
to completely eliminate downtime and data loss. This vision
laid the foundation for ZeroDown Software’s
groundbreaking SafeHouse Technology in 2023.
37

ZeroDown® Software is the only solution in the world
today that provides Ultra High Availability™ for hybrid and
multi-cloud. ZeroDown’s SafeHouse Technology
guarantees zero downtime to all business applications and
data running on any IT infrastructure with one solution.
Ÿ Full business assurance before and during any outage
Ÿ Recovery to immediate transaction states (RPO=ZERO)
Ÿ Zero data or transaction loss & zero data sync up issues
Ÿ Non-intrusive, agent-less software that is easy to
implement and support
Ÿ No inevitable delay and disruption from executing
disaster recovery plans
Ÿ Operational resilience during a cyber-attack and breach
It all starts with customers. ZeroDown Software itself was
formed solely based on the need to solve a major challenge
that has faced customers across the world in IT now for
decades, which is data loss and downtime. Listening to
customers on what they want and need and where other
solutions in the past have fallen short provided the blueprint
for ZeroDown Software to follow to build solutions based
on current technology trends.
ZeroDown Software’s executive team is very active in the
IT community and brings with it hundreds of collective
years of IT experience and relationships. Key through all of
this is strong global partnerships with some of the largest
and most influential technology companies in the world,
who have all embraced ZeroDown Software as a key part of
their portfolio ecosystem.
Keeping engaged with our industry peers allows us to stay
on top of the latest technology trends and be early in the
discussion on what those organizations are seeing and
hearing from customers.
in 2023?
Building off the foundation of their unique SafeHouse
Technology, during 2023, ZeroDown inspired and
pioneered the first-of-its-kind multi-vendor collaboration of
industry-leading organizations to redefine the approach to
operational cyber resilience.
The SafeHouse Initiative was formed as a joint partnership
of insurance and industry-leading technology providers,
providing open access to thought leadership, knowledge,
and expertise on cyber security and ransomware protection.
The SafeHouse Initiative provides open access to an online
38

platform for all organizations, from SMBs to enterprises to
government agencies, with open access to the same level of
knowledge and best practices to help evaluate, prepare, and
implement a strategy for both operational and application
resilience for businesses of all sizes.
ZeroDown Software stays at the cutting edge by staying
close to customers – that has always been our approach to
designing and delivering what we feel is the right
technology solutions for the right customer needs at the
right time.
Much of this comes from the years of industry experience
of our organization, but we also put a strong emphasis on
open collaboration with our industry peers to harness and
leverage their expertise and insight as well.
Having no ego in our approach to designing and delivering
strong solutions for customer needs allows us to work
openly with a large ecosystem of the largest IT
organizations in the world and, through this, gain invaluable
insight into what new technology solutions are coming next
to stay on the cutting edge.
company demonstrated adaptability in response to the
We live in a modern connected world with most companies
and average citizens relying on digital banking and financial
management, not to mention just day-to-day commerce
transactions. Protecting digital information and assets for
both the company, the government, and individuals is a key
requirement to keeping today’s modern connected world
moving.
Addressing cyber security is a daunting task, and no one
organization today has all of the solutions available to
address the problem end-to-end.
In September 2023, Las Vegas, for example, was the target
of a widespread Ransomware attack that impacted not only
the casinos and hotels but the citizens staying in those
locations as well, and the threat of digital cyberattacks only
continues to grow.
ZeroDown SafeHouse Technology ensures the most critical
asset, the applications and data itself, are protected, always
available, and never have data loss. Through the SafeHouse
Initiative, ZeroDown is bringing in other industry leaders to
fill out the defense against Cyber Attacks using the best of
breed of what each organization does and bring it together
in an open and centralized forum to be leveraged.
years?
Our belief is the move to Generative Artificial Intelligence
(GenAI) will shape the future of the technology industry,
and we’re just starting to see the tip of this wave forming
now. This will be similar to the dot-com boom of the 1990s
in that AI will create a massive new wave of applications
across the world, accessed both locally and globally and
digitally connected.
In this world, the need for continuous and seamless access
to applications and data and guaranteed assurance of
availability and security for those applications will become
vital. AI is moving from just being for data scientists and
niche use cases to becoming a mainstream major trend
wave that will impact all aspects of our society and, with it,
the technology industry as a whole.
Just as all CIOs today are asked about their cloud
computing strategy, moving forward, it will be what their
strategy is to harness and take advantage of modern AI.
39

solutions?
Everything we do at ZeroDown Software starts with
looking at the needs of the customer and working back to
design the solution. Too often in the technology industry,
we, as vendors, develop a solution and then seek to find a
customer for that solution. The better approach is to find the
customer’s need and build a solution that meets that need.
In our case, with ZeroDown Software, we saw and heard
the clear need for a way to finally eliminate downtime and
data loss for business applications, and this is what
ZeroDown SafeHouse Technology does at its core.
As we’ve built off this core and added new capabilities to
apply ZeroDown SafeHouse Technology in new areas, we
again looked at current major customer pain points such as
ransomware and security, leading to the SafeHouse
Initiative being formed.
Moving forward, our intent is to maintain a laser focus on
customer needs and let that guide our development
priorities. And this will include working with strong, joint
global partners whom our customers rely upon today to
continue to maintain a strong partner ecosystem that
represents what customers want and enjoy using today.
The SafeHouse Initiative.ORG is first and foremost focused
on the 400M SMB customers who are underserved by the
technology giants who focus all of their sales initiatives on
Enterprise and Government opportunities. The insurance
industry executives asked how we could assemble SMEs
(subject matter experts) who understand the NIST controls
for cyber insurance and create a curated education portal
where no customers are tracked for selling purposes and no
selling or marketing of products takes place. The founders
of ZeroDown went to our decades of technology executives
and recruited them to participate by providing IP and
curated education content in the form of blogs, articles,
podcasts, and webinar content that is a challenge for SMBs
to locate. We engaged the WhiteHouse, CISA, and NIST to
participate as well. Our goal is to protect the SMBs from
becoming victims of Cyber and Ransomware attacks that
would cripple and eventually put them out of business.
innovation?
ZeroDown’s goals and aspirations are to help improve the
way people and businesses live, work, and operate every
day across the world – by keeping open and continuous
access to one of their most valued assets: Information.
We feel we are in a very strong position to build from our
core of ZeroDown SafeHouse Technology and apply this
unique, patented solution for a variety of IT and societal
needs and requirements – as an example, the focus on
cybersecurity throughout 2023.
As we look to 2024 and beyond, with the wave of AI
growing and forming, we see an ever-increasing need for
simple, seamless, and secure access to information being
vital to allow the wave of AI adoption to form and flow
without disruption and deliver all of the transformational
benefits possible which we are just starting to see glimpses
of today.
40

World's Most Innovative Tech Companies 2023.pdf

World's Most Innovative Tech Companies 2023.pdf

Recommended

Recommended

More Related Content

Similar to World's Most Innovative Tech Companies 2023.pdf

Similar to World's Most Innovative Tech Companies 2023.pdf (20)

More from InsightsSuccess4

More from InsightsSuccess4 (20)

Recently uploaded

Recently uploaded (20)

World's Most Innovative Tech Companies 2023.pdf