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PERCEPTIONITIS®: A VIRUS THAT CONTAMINATES
BRANDING AND COMMUNICATION.
MARQUINISTA – the locomotive of brands marquinista.pt | patricia@marquinista.pt
PERCEPTION
2
MARQUINISTA
I CAN TELL YOU SOMETHING ABOUT ME, OR I CAN SHOW IT TO YOU
HI! I’M PATRICIA @MARQUINISTA
3
MARQUINISTA
HI! I’M PATRICIA @MARQUINISTA
4
MARQUINISTA
VISITED MORE COUNTRIES (56) THAN YEARS OF AGE
Trilingual consultant on branding, communication and tourism
CEO of MARQUINISTA - the locomotive of brands
Advisor to corporations, governments, startups and creative agencies
on branding, perception and reputation matters.
Mentor in global entrepreneurship programs (Portugal, USA, Qatar,
Albania, Bosnia, Serbia, Kosovo, Peru, Egypt, Ghana, Jordan, Kenya
and Indonesia).
HI! I’M PATRICIA @MARQUINISTA
5
MARQUINISTA
IF I WAS A BRAND, I WOULD BE
6
MARQUINISTA
IF I WAS A BRAND, I WOULDN’T BE
7
MARQUINISTA
AND EVERYTHING IS TAINTED BY THOSE.
ALL OF THIS IMPLY “PERCEPTIONS”
8
MARQUINISTA
AS A MAN IS, SO HE SEES
9
MARQUINISTA
10
PERCEPTION: AS A MAN IS, SO HE SEES
MARQUINISTA
11
ITIS
Suffix - forming names of inflammatory diseases
Appendicitis
Bronchitis
Otitis ….
PERCEPTIONITIS ®
MARQUINISTA
PERCEPTIONITIS ®
12
WE ALL SUFFER FROM AN INFLAMATION OF OUR PERCEPTION
Allergy to different points of view
Spreading virus in the communication
MARQUINISTA
PERCEPTIONITIS ®
13
HOW MUCH?
2 FINGERS
NOT MUCH.
MARQUINISTA
PERCEPTIONITIS ®
14
HOW MUCH?
2 FINGERS
NOT MUCH.
MARQUINISTA
PERCEPTIONITIS ®
15
MARQUINISTA
PERCEPTIONITIS ®
16
MARQUINISTA – the locomotive of brands
MARQUINISTA
PERCEPTIONITIS ®
17
MARQUINISTA – the locomotive of brands
MARQUINISTA
18
YOUR BRAND IS NOT WHAT IT SAYS IT IS
It’s not what you want it to be
It’s what others perceive when you communicate
PERCEPTIONITIS ®
MARQUINISTA
19
PERCEPTIONITIS ®
MARQUINISTA
20
PERCEPTIONITIS ®
MARQUINISTA
PERCEPTIONITIS ®
21
MARQUINISTA
PERCEPTIONITIS ®
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MARQUINISTA
VALUE
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MARQUINISTA
IF YOU HAVE TROUBLE SLEEPING
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MARQUINISTA
THIS IS PRICE
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MARQUINISTA
THIS IS VALUE
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MARQUINISTA
IF YOU DON’T HAVE KIDS
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MARQUINISTA
THIS IS PRICE
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MARQUINISTA
THIS HAS NO VALUE TO YOU
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MARQUINISTA
IS WHAT SOMEONE IS WILLING TO PAY FOR SOMETHING
BECAUSE VALUE
30
MARQUINISTA
THE PRICE THAT WOULD MOST FREQUENTLY BE PAID AND ACCEPTED
(BUT WE ARE HERE TO DISCUSS PERCEPTIONS)
VALUE IS ALSO
31
MARQUINISTA
DO BRANDS MATTER?
32
MARQUINISTA
33
BRANDS, WELL, BRAND
MARQUINISTA
34
BRANDS CONQUER A SPACE, MEANING AND TRUST
MARQUINISTA
35
DO BRANDS MATTER?
MARQUINISTA
36
DO BRANDS MATTER?
MARQUINISTA
37
DO BRANDS MATTER?
MARQUINISTA
38
DO BRANDS MATTER?
MARQUINISTA
DO BRANDS MATTER?
39
MARQUINISTA
A BRAND IS A PROMISSE OF AN EXPERIENCE
40
MARQUINISTA
41
MANY THINGS NEED TO COME TOGETHER FOR THAT EXPERIENCE
A relevant and simple brand idea
(your positioning and main value proposition)
Some key stand-out components
(yours and proprietary, you own the concept)
An amazing brand to life
(true and consistent)
Lots of things that your competitors also do
A BRAND IS A PROMISE OF AN EXPERIENCE
MARQUINISTA
+
+
+
42
A BRAND IS A PROMISE OF AN EXPERIENCE
Something you can own
MARQUINISTA
43
A BRAND IS A PROMISE OF AN EXPERIENCE
Something you can own
MARQUINISTA
A BRAND = A SYSTEM COMPOSED OF MANY INGREDIENTS
44
MARQUINISTA
45
A BRAND = A SYSTEM COMPOSED OF MANY INGREDIENTS
MARQUINISTA
C
O
M
M
U
N
I
C
A
T
I
O
N
S
PRODUCTS
AND
SERVICES
ENVIRONM
ENTS
BEHAVIOUR
B
R
A
N
D
I
D
E
A
(
P
O
S
I
T
I
O
N
I
N
G
)
NAMING
IDENTITY
BRAND
TO
LIFE
46
SO A BRAND IS MORE THAN THIS
MARQUINISTA
47
A BRAND = A SYSTEM COMPOSED OF MANY INGREDIENTS
MARQUINISTA
48
A BRAND = A SYSTEM COMPOSED OF MANY INGREDIENTS
MARQUINISTA
HOW DO WE MIX THE INGREDIENTS?
49
MARQUINISTA
50
LET’S THINK A BRAND IN REVERSE
MARQUINISTA
HOTEL
51
LET’S THINK A BRAND IN REVERSE
MARQUINISTA
52
LET’S THINK A BRAND IN REVERSE
MARQUINISTA
HOTEL
53
LET’S THINK A BRAND IN REVERSE
MARQUINISTA
54
LET’S THINK A BRAND IN REVERSE
MARQUINISTA
HOTEL
55
LET’S THINK A BRAND IN REVERSE
MARQUINISTA
WHAT YOU DON’T KNOW THAT YOU KNOW ABOUT BRANDS
56
MARQUINISTA
NO LOGO OR REVERSE PSYCHOLOGY?
57
MARQUINISTA
CREATED ITS OWN SUBCATEGORY
The no-brand brand.
Simplicity, moderation, humility, and self-restraint.
To deliver functional products that strive not to be the best but enough.
58
MUJI
MARQUINISTA
MUJI IS A CALL TO RETURN TO THE SIMPLICITY
Limited color range, minimal packaging
Emphasis on recycling, avoiding waste in production
Products are simple and affordable
59
MUJI
MARQUINISTA
60
MARQUINISTA
61
MARQUINISTA
MUJI
62
MARQUINISTA
MUJI
63
MARQUINISTA
MUJI
64
MARQUINISTA
MUJI
65
MARQUINISTA
MUJI
66
MARQUINISTA
MUJI
67
MARQUINISTA
MUJI
68
MARQUINISTA
MUJI
69
MARQUINISTA
MUJI
70
MARQUINISTA
MUJI
71
MARQUINISTA
MUJI
72
MARQUINISTA
MUJI
73
MARQUINISTA
MUJI
74
MARQUINISTA
MUJI
75
MARQUINISTA
MUJI
76
MARQUINISTA
MUJI
77
MARQUINISTA
MUJI
78
MARQUINISTA
HOW CAN YOU PLAY WITH PERCEPTION AND CREATE IMPACT?
79
MARQUINISTA
80
MARQUINISTA
PERCEPTIONITIS ®
#FalconHeavy - Launch of the most powerful rocket, by Elon Musk's SpaceX
81
MARQUINISTA
PERCEPTIONITIS ®
82
MARQUINISTA
PERCEPTIONITIS ®
83
MARQUINISTA
PERCEPTIONITIS ®
Play with perception. And chicken nuggets
PERCEPTIONITIS ®
Ask why? 11 following?
84
MARQUINISTA
PERCEPTIONITIS ®
KFC secret recipe (and selling line) is “11 herbs & spices”
85
MARQUINISTA
PERCEPTIONITIS ®
A product nobody needs is a best seller
86
MARQUINISTA
87
MARQUINISTA
PERCEPTIONITIS ®
Play with perception #FLAMEGRILLED
88
MARQUINISTA
PERCEPTIONITIS ®
Play with perception and competition
89
MARQUINISTA
PERCEPTIONITIS ®
Roll with the punches! #FLAMEGRILLED
90
MARQUINISTA
PERCEPTIONITIS ®
Roll with the punches! #FLAMEGRILLED
YOUR BRAND IS ALSO MADE OF DUMB IDEAS
91
MARQUINISTA
DUMB IDEAS
92
MARQUINISTA
93
WELL, NOT IF IT WORKS
As dumb as selling shoes, an item that comes in 100s of sizes, over the
internet.
As dumb as expecting people to find a date or a spouse online.
As dumb as building an encyclopedia that anyone can edit.
DUMB IDEAS
MARQUINISTA
94
DUMB IDEA?
MARQUINISTA
95
DUMB IDEA?
MARQUINISTA
96
NOT IF IT WORKS
DUMB IDEA?
MARQUINISTA
97
DUMB IDEA?
MARQUINISTA
98
DUMB IDEA?
MARQUINISTA
99
DUMB IDEA?
MARQUINISTA
100
DUMB IDEA?
MARQUINISTA
101
DUMB IDEA?
MARQUINISTA
102
DUMB IDEA?
MARQUINISTA
103
DUMB IDEA?
MARQUINISTA
104
DUMB IDEA?
MARQUINISTA
105
NOT IF IT WORKS
MARQUINISTA
PUSH THE BORDERS
106
MARQUINISTA
THINKING IS LIKE WALKING
107
MARQUINISTA
THINKING IS LIKE WALKING
108
MARQUINISTA
THINKING IS LIKE WALKING
109
MARQUINISTA
110
MARQUINISTA
REALLY REALLY PUSH THE BORDERS
111
MARQUINISTA
PUSH THE BORDERS
112
MARQUINISTA
STAY TRUE TO YOUR BRAND AND YOUR CORE VALUES
Mean something
Be relevant
Put your audience first
Play with perception and spark curiosity
And...
113
MANY THINGS NEED TO COME TOGETHER FOR THAT EXPERIENCE
A relevant and simple brand idea
(your positioning and main value proposition)
Some key stand-out components
(yours and proprietary, you own the concept)
An amazing brand to life
(true and consistent)
Lots of things that your competitors also do
REMEMBER A BRAND IS A PROMISE OF AN EXPERIENCE
MARQUINISTA
+
+
+
PUSH THE BORDERS
114
MARQUINISTA – the locomotive of brands
BANISH
THE
IDEA
OF
LIMITS!
FROM BRANDING NO LOGO
115
MARQUINISTA
TO BRANDING WITH A LOOOOOT OF LOGO
116
MARQUINISTA
PUSH THE BORDERS!
patricia@marquinista.pt
@marquinista
MARQUINISTA

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