Pocket Solutions understands that Field Service is a critical work process of a company’s operation and that the structure of these (underlying) processes – the people as well as the technology – varies from one organization to another. As a IT solutions provider taking full ownership, we are prepared to design and supply the solution that is right for the client.

1. Presenter Inge Kvikne Hårsaker, CSO
Date 05 August 2015

3. 5-Aug-15 3ePocket Solutions
Smartday

11. Management
5. aug. 2015 11
ePocket Solutions
What is done?
Used material
Hours & Cost
Check lists
Documentation &
Quality control
Order material
Get only what’s needed
Stock counting
Invoicing
Salary
Logistics
Planning
Kunder
Service agreements / Projects
HSE
Operations ManagementField
Reporting
Web

12. Existing ERP/CRM
• Order management
• Send order data to Handyman
• Receive updated order data from
Handyman
• OveSend to invoice
• Send purchase
• ...
Handyman Server
- Office
• Resource planning
• Synch server
• System Administration
Handyman Mobile
• See order information and
documents
• Capture pictures and edit
• Register hours & materials
• Self defined check lists
• Get signature
• Synch info with backoffice

14. Create and plan
ERP/HM Office
office
Data capture
HM Mobile
field
Control and approve
HMO/HAM
office
Visualize
Reports
office

16. 165-Aug-15