2. ORGANIZATIONAL OVERVIEW
Established in 1992.
Provides Commercial Banking products and services to the corporate, mid-
market, and retail segment in Bangladesh and internationally.
Had 68 Branches, 158 ATMs and 42 Bills pay countrywide.
EBL Consumer, SME and Corporate Banking units are now capable of
handling every kind of customer financial needs.
3. EMPLOYEE TRAINING SYSTEM IN EBL
After recruiting orient the new entrant about the organization and knowledge
need for their duties and responsibilities.
At least 30 days training mandatory for permanent employee.
Certain stages are followed before and after training-
Stage 1-
Analyzing
employee
performance
Stage 2-Training
needs
assessment
Stage 3-
Providing
Training
Stage 4-
Evaluation of
performance
4. TRAINING METHODS USED IN EBL
• Total 5 days workshop.
• First 2 days includes brief ideas about the whole organization and HR
Division.
• Anti-money laundering, Negotiable Act and Financial article are
discussed in the last 3 days.
• Seven days program provided to the contractual employees.
Orientation Training
5. • Conducted by own trainer for the new or existing employees.
• Information & materials are based on organization’s need.
• Efficient method for presenting a large body of material to large groups
of employees.
• Cost-effective & less time consuming.
In-House Training/Lectures
6. • Employee trained step by step by a supervisor or an assigned co-worker.
• Information & materials are based on organization’s need.
• Trainee observes the trainer perform the job & gains hands on
experience in performing the job under supervision.
• Productivity slows down during training as training take place in actual
workplace.
Job Instruction Training (JIT)
7. • Conducted by hiring external trainers or sending the employee in the
external training houses.
• Expensive & not for everyone.
• Tailored the course as per needs of the trainee and organization..
Need Based Local/Foreign Training
8. • Conducted under the direction of supervisors or fellow colleagues.
• process through which two or more professional colleagues work
together to expand, refine, and build new skills; share ideas; teach one
another; conduct research; or solve problems in the workplace.
Peer Coaching
9. • Mandatory six course training.
• Training on Human resource division, anti-money laundering, EBL Bank
overview, legal regulatory and internal control.
• Last two courses are based on the respective department.
• Examinations and results both held and published via internet.
E-learning/ Computer Based Training
10. • Procedure and equipment used for the actual jobs are set in a special
training area.
• Mainly for IT sector and new employees for better understanding of
banking equipment and software.
• Concentrate only on training and do not fear about the mistakes
happening in the main work place.
• Costly since involves duplication of equipment, tools etc. of actual work
floor.
Vestibule Training
11. • Attendees from different companies and sometimes different industries
too.
• Provide delegates with ideas, tips and viewpoints on the particular
subject.
• Different industries may face same problem & can work on that.
• Improve morale and motivation if feel that attendance has been granted
as a reward for their efforts.
Conferences and Seminars
13. Employee Training and Development System of Banking
Sector of Bangladesh: An Empirical Study on Eastern Bank Ltd.
Ahmed P.(2006). Personnel training in public sector
manufacturing corporations in Bangladesh. University of
Dhaka, Bangladesh.
www.easternbankltd.com.bd
REFERENCES
14. THE END
THE ONLY THING WORSE THAN TRAINING YOUR EMPLOYEES AND HAVING THEM
LEAVE IS NOT TRAINING THEM AND HAVING THEM STAY. — HENRY FORD