3. • Alaska Airlines(LCC)
• 10.239 Employees
• 28.5 million passangers
• 137 Aircrafts
• Staff/Pax = 3.6 Staff per
10.000 Pax
• Staff/Aircraft = 74.7 Staff
per Aircraft
4. • Singapore Airlines(FSC)
• 14.160 Employees
• 14.7 Million Passangers
• 105 Aircrafts
• Staff/Pax = 9.63 Staff
per 10.000 Pax
• Staff/Aircraft = 134.8
Staff per Aircraft
5. • Delta Airlines(FSC)
• 80.000 Employees
• 165 million passengers
• 722 aircrafts
• Staff/pax=4.9 Staff per
10.000 Pax
• Staff/ Aircraft=110.8
Staff per Aircraft
6.
7.
8. Comments
• As we can see at the charts and the numbers, the
staff numbers at FSC airlines are always higher than
LCC airlines. We can see this difference at the charts
or at the numbers. This staff number increases the
service quality at the FSC airlines because more
employees can paying attention at you and this is a
result of a having more Staff/pax or Staff/aircraft
number. To sum up, i can say FSC staff level is higher
than the LCC and this increases the FSC quality.