Skills such as active listening, collaboration, presenting ideas and communicating with colleagues are all highly valued in the modern workplace. Strong soft skills ensure a productive, collaborative and healthy work environment, all crucial attributes for organizations in an increasingly competitive world.
What Are The 7 Soft Skills ?
1. Communication Skills.
2. Problem Solving Skills.
3. Leadership Skills.
4. Teamwork.
5. Emotional Intelligence.
6. Adaptability.
7. Work ethic.
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3. Soft skills are Non-Technical skills that
relate to how you work.
Soft Skills are personal attributes needed
for success on the job.
• Time Management
• Networking
• Teamwork
• Critical thinking
• Creative Thinking
• Conflict Resolution
• Problem-solving
4. Soft skills are a Must for a
Successful Career
• Employers look for Employees with Soft skills.
• Employees with great Soft Skills have a higher chance of
retention and promotions.
5. Communication Skills are part of
Soft Skills
▪ Oral Skills
▪ Written Skill
▪ Listening Skills
▪ Comprehension
▪ Body Language
▪ Presentation Skills
6. What constitutes Good Communication?
▪ The ability to speak fluently using the
right set of words in the right order is a
sign of Good Communication.
▪ Effective communication and the
correct use of a language is the hallmark
of one’s education.
7. Written Communication Skill
▪ Writing evaluates a person’s proficiency,
thought process, articulateness,
command of the language, etc.
▪ Improper use of language or inability
to convey messages in written such as
in writing circulars, reports & agendas
shows signs of poor communication
skills.
8. Presentation Skills
▪ Presentation skills include planning,
preparation & delivery of the
message.
▪ A formal speech is only a type of
presentation.
▪ Presentation skills can be broadly
categorized into physical, oral, &
electronic.
9. Presentation Skills - Basics
▪ Look at the eyes of audience to
make them feel engaged.
▪ Speak in a natural, conversational
voice instead of a fast and jittery
delivery.
▪ An appropriate voice will also
make the presentation effective
and interesting.
10. Presentation Skills - Basics
▪ Use of Good visuals, Graphics,
Colour and Balanced design
layouts adds much to the
presentation
▪ Have handouts and other written
materials ready for the
presentation.
11. Presentation Skills - Basics
▪ Engage with the audience by asking
questions.
▪ Ask for feed back from your audience
about the presentation & change
accordingly.
▪ In presentation especially, stop
occasionally to ask the audience
understand what you have said.
12. Team Work
▪ People of varied backgrounds, genders, different age groups,
qualifications & skills work as one team to achieve a
common objective.
▪ This coordinated efforts of the employees is what makes any
organization successful.
▪ The Teammates must have good team member skills such as
agreeableness & co-operation among the team members.
13. Professional Ethics
▪ Professional Ethics refers to how much effort an employee exerts in
the work place to increase productivity and performance.
▪ When an employee is at work, he must not utilize his time for tasks
other than office work.
▪ An Employee must put his heart & soul into the work.
▪ Each employee is an organic part of the organization & must strive to
contribute his full potential to the successful functioning of the
organization.
14. Body Language is around 70% of
Non-Verbal Communication
▪ Body language presents to the audience what the speaker feels & thinks
about something. For example, nodding the head communicates
agreement, deep sighs express discontentment, etc.
▪ The Face is the index of the mind and it clearly displays the persons
interest or disinterest.
16. Interpersonal Skills
▪ Man is a social animal & his success in life largely depends on
his Interpersonal Skills: his relationship & interaction with
others.
▪ We must respect the views & sentiments of others.
▪ When we want to differ with certain views, we must politely
give disagree without hurting the feelings of others.
17.
18. Time Management
▪ Time Management is the effective use of
time that increases the maximum productivity.
▪ The key is to prioritize work & schedule the
timetable accordingly.
▪ Important work should be allotted more time
and taken up first.
19. Why are Soft Skills important?
• To handle interpersonal relations
effectively.
• To make appropriate and timely
decisions.
• To communicate effectively with
Seniors, Team members, Clients or
Customers.
• To have a long and fruitful career.