From ‘what’s the matter with you’ to ‘what matters to you’ : the assets approach in action (WS68)
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IRISS has, for a long time, been interested in the way that asset-based approaches can redress in favour of doing things with people rather than doing things to people. We set out with our partners in East Dunbartonshire to explore how to implement an assets approach in action. Contributor: IRISS
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From ‘what’s the matter with you’ to ‘what matters to you’ : the assets approach in action (WS68)
- 1. Lisa Pattoni, IRISS Lynsey Haglington East Dunbartonshire Council David Law, East Dunbartonshire CHP
- 2. From ‘what’s the matter with you’ to “what matters to you’ A partnership project between: -East Dunbartonshire Council -East Dunbartonshire Community Health Partnership -East Dunbartonshire Association for Mental Health -East Dunbartonshire Voluntary Action -IRISS
- 4. The Process of Social Innovation (Young Foundation, 2010)
- 5. The assets of individuals The assets of individuals
- 6. Development of a digital tool Collaborative approach with: -People who use services -Practitioners from across all areas of service provision (as well as from the public and voluntary sector) This involved: -Training -Testing -Feedback and Evaluation
- 8. What did practitioners think? - I was surprised about the conversations that came out of it, even for people that I’ve known for quite a while. - One of the people I support has a personality disorder and turns every positive into a negative. The map gave some concrete evidence that actually he had a lot of good things going on. He couldn’t argue with it. - You might not normally dig deep enough because you’re thinking just about health. But the asset mapping makes you both think about a broader range of stuff.
- 9. What did people who use services think? - It’s a like a grateful list on a bad day when you feel there is noting to live for - writing stuff down makes you aware of what you have. I didn't realise what I had - Some of these things might have come out in conversation, but it helps quite a bit seeing them pictorially rather than just talking. - I would do it again; at the moment I feel it is positive. I find it empowering as an aspirational map. - I am surprised at how much I have very close to me
- 10. The assets of the community The assets of the community
- 12. A network of community champions
- 13. How is the approach being used? - to help inform future service development in the future (addressing the gaps) - Project outputs used as early intervention - to help plan services around an individual (as part of the Scottish recovery indicator) - to help as a precursor towards self-directed support (identifying what supports an individual already has in their networks and helping them to make decisions about their own support)
- 14. Summary • assets-based approaches value the capacity, skills, knowledge, connections and potential in individuals and communities • Focusing on strengths does not mean ignoring challenges, or spinning struggles into strengths. • Practitioners working in this way have to work in collaboration - helping people to do things for themselves. In this way, people can become co- producers of support, not passive consumers of support.
Editor's Notes
- Intro IRISS has, for a long time, been interested in the way that asset based approaches can redress in favour of doing things with people rather than doing things to people. We set out with our partners in East Dunbartonshire to consider asset or strength-based ways in which the state and voluntary sector organisations could approach people who come into contact with the social care system. To develop a way which would help people to build upon their relationships and skills, without ignoring their needs and the risks in their lives. Changing role for the practitioner This was from the point of view that Informal networks of support rarely spring up spontaneously, but they can only be fostered by workers and organisations who are willing to take a radically different approach to working alongside many others, as part of a networked model of care, not by professionals who see their role as providing expert support to the needy.
- USE THIS TO EXPLAIN HISTORY OF THE PROJECT We find the Young Foundation’s model of social innovation presented here useful to describe the type of change that we’re hoping to deliver in the partnership project. This describes the different stages of innovation from prompts through tot systemic change. There Many of these stages overlap and can be undertaken in a different order. Also some social innovations don’t go through all six stages. pROMPT – POLICY ENVIRONMENT PROMOTING ASSETS PROPOSAL – THE IDEA OF USING ASSET MAPPING TO IMPROVE SERVICES PROTOTYPES – A KINDOF PROOF OF CONCEPT PROJECT FROM MAY 2011-OCT2011 WHICH TESTED THE APPROACH SUSTAINING – BETTER TOGETHER FUNDING TO EMBED THE APPROACH AND WORK OUT A WAY OF MAKING THE PRACTICE A REALITY WE’VE STILL TO GET TO SCALE AND SYSTEMIC CHANGE… BUT WE’RE AIMING BIG!
- So, we wanted to use an assets approach to improve service delivery. To take a holistic view of the person and to help them to identify assets that they could use to enhance their well-being. Explain the map Some examples – Huntington’s
- Stuff here about: Tested with a range of practitioners (CMHT, PMHT, VOL SECTOR, PEER SUPPORT, OT) and people who use services ( mild, moderate, enduring) Practitioner challenges: Baseline survey… people did n ’ t identify any pesonal assets, nor community resources (just traditional services) Working to test something out/action research process – practitioners found this uncomfortable as used to validation etc.
- TO ADD NEW QUOTES HERE
- ADD QUOTES
- BUT PEOPLE DON’T EXIST IN A VACUUM… AND TOLD US VERY CLEARLY THAT THEY WANTED TO LOOK AT DIFFERENT THINGS THAT MIGHT SUPPORT WELLBEING IN THE COMMUNITY…. COMMUNITY ASSETS. We worked with EDVA and the mental health improvement team to link into different community groups. Arranged a variety of different engagement – from going to groups that already existed, setting up stalls at gala days, hosting workshops for people who use services – each time building a clearer picture of each specific community. This was really a process of identifying and organizing community supports that were deemed useful for wellbeing from the eyes of the people who live in the community. 18 workshops/drop in's completed across ED Specific focussed workshops with EDVA, Dementia carers group, CYP groups x 3, residents groups x 3 76 asset texts to text line 6 ? community gala events attended 4 H&WB events attended Community engagement with 532 members of the public Project was strengthened by working in partnership with a range of different agencies and individuals who are engaging locally (some of whom are intrinsically asset based and who we learned a lot from )
- Explain community website
- SAY SOMETHING ABOUT EVALUATION HERE - - - AND THE FACT THAT IRISS HOPE TO PROMOTE THE APPROACH (TO SHARE THE LEARNING AND KNOWLEDGE WIDER SO THAT OTHER LOCAL AUTHORITIES CAN USE IT)