Question 1 of 205.0 PointsCorporations have a role in establis.docx

Question 1 of 20
5.0 Points
Corporations have a role in establishing their community's:
A. tax base.
B. safety.
C. economic growth.
D. All of the above
Question 2 of 20
5.0 Points
Modern corporations should be socially responsible because
they:
A. are responsible to the stockholders of the company.

B. create jobs, influencing the lives of employees.
C. are highly profitable.
D. All of the above
Question 3 of 20
5.0 Points
A modern-day expression of the charity principle does NOT
include:
A. balancing the interests and needs of many diverse groups in
society.
B. expressions of corporate philanthropy.
C. voluntary actions to promote the social good.
D. taking a paternalistic approach to community affairs.
Question 4 of 20

5.0 Points
Which of the following is NOT an example of the charity
principle?
A. Endowing public libraries
B. Supporting settlement houses for the poor
C. Supporting a governmental protection agency
D. Donating money to a family-counseling center
Question 5 of 20
5.0 Points
The antitrust cases brought against Microsoft by regulators in
the United States and Europe are examples of:
A. promoting long-term profits for business.
B. government efforts to reduce a company's abuses of its
monopoly power in the marketplace.

C. correcting social problems caused by business.
D. None of the above
Question 6 of 20
5.0 Points
Which of the following is an argument in favor of corporate
social responsibility?
A. It is always good business to act charitably.
B. It balances businesses' power with their responsibility to act.
C. Corporate reputation is the most critical factor driving
profits.
D. Promotes short-term profitability for businesses.
Question 7 of 20
5.0 Points

Positive reputation can be valued as an intangible corporate:
A. asset.
B. liability.
C. charity.
D. expense.
Question 8 of 20
5.0 Points
Which of the following examples does NOT show a company
guided by enlightened self-interest?
A. A company providing the best quality product at a fair price
B. A company providing assistance to employees who attend
evening college

C. A company breaking past records by maximizing quarterly
profits
D. A company vice-president invited to attend a local
community's town planning meeting
Question 9 of 20
5.0 Points
When undertaking social initiatives, a company:
A. must take out social responsibility insurance.
B. will always receive long-term profits.
C. may sacrifice short-term profits.
D. risks going bankrupt in nearly all cases.
Question 10 of 20
5.0 Points
Social responsibility reflects:

A. the type of governmental rule and degree of individual
freedom in a nation.
B. social activists' power and the extent that social regulation is
found in a country.
C. cultural values and traditions, taking different forms in
different societies.
D. All of the above
Question 11 of 20
5.0 Points
Which of the following is NOT a driver of the Corporate Social
Responsiveness phase of Corporate Social Responsibility?
A. Religious/ethnic beliefs
B. Social unrest/protest

C. Stakeholder pressures
D. Public policy/government regulations
Question 12 of 20
5.0 Points
All of the following are examples of the phases of Corporate
Social Responsibility EXCEPT:
A. Corporate/Global Citizenship.
B. Corporate Charity Principle.
C. Corporate Social Stewardship.
D. Corporate/Business Ethics.
Question 13 of 20
5.0 Points
As part of a continuing company commitment to monitor its
manufacturing facilities, Mattel formed:

A. the "Zero Tolerance" program.
B. the Manufacturing Assessment Team.
C. the Independent Monitoring Council.
D. All of the above
Question 14 of 20
5.0 Points
The term corporate citizenship has been used to refer to:
A. businesses acting responsibly toward stakeholders.
B. moral obligations to society at large.
C. demands made by the trustees of the public's interests.

D. All of the above
Question 15 of 20
5.0 Points
Which of the following principles of corporate citizenship strive
for a competitive return on investment?
A. Consumer Relations
B. Investor Relations
C. Employee Relations
D. Supplier Relations
Question 16 of 20
5.0 Points
Which of the following is NOT a professional association and
consultancy in corporate social responsibility?
A. Business for Social Responsibility

B. Center for Global Citizenship
C. Corporate Social Responsibility Europe
D. Asian Forum on Corporate Social Responsibility
Question 17 of 20
5.0 Points
A company that has just begun reporting to stakeholders is in
which stage of the corporate citizenship process?
A. Innovative stage
B. Integrated stage
C. Engaged stage
D. Transforming stage

Question 18 of 20
5.0 Points
Managers responding to the needs of the local education system
as a normal or routine aspect of its operations is an example of
an organization in the:
A. innovative stage.
B. integrated stage.
C. transforming stage.
D. engaged stage.
Question 19 of 20
5.0 Points
According to a study of corporate citizenship in Latin America
and Canada, which of the following is NOT one of the four
levels of corporate social responsibility activity?
A. Delayed

B. Running
C. Catching up
D. Stalled
Question 20 of 20
5.0 Points
Which of the following is NOT one of the four quadrants of the
balanced scorecard approach?
A. People and knowledge
B. Internal
C. External
D. Financial

Question 1 of 20
5.0 Points
People's ethical beliefs come from:
A. legislative action and judicial decisions.
B. reading the company's profit and loss statements.
C. their religious background, family, and education.
D. the organization's code of ethics.
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Question 2 of 20
5.0 Points
People everywhere depend on ethical systems to tell them
whether their actions are:
A. legal or illegal.

B. right or wrong.
C. financially attainable or not.
D. logical and in sound judgment.
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Question 3 of 20
5.0 Points
Under the Sarbanes-Oxley Act, corporations are required to:
A. have their CEO and CFO sign off on financial statements as
accurate and fair.
B. have their audit committee comprised of only executives
employed by the firm.
C. collect reimbursements from the U.S. government if financial
restatements occur.

D. All of the above
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Question 4 of 20
5.0 Points
Cross-cultural contradictions arise due to:
A. the emergence of a developing country's economic power.
B. religious differences practiced by business executives.
C. differences between home and host countries' ethical
standards.
D. All of the above
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Question 5 of 20
5.0 Points
As business becomes increasingly global:

A. it must turn to national laws for guidance.
B. ethical issues become issues of free trade.
C. a global code of conduct will emerge for businesses.
D. cross-cultural contradictions will increase.
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Question 6 of 20
5.0 Points
Which of the following was NOT a moral value acknowledged
by Aristotle?
A. Temperance
B. Charity
C. Justice

D. Prudence
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Question 7 of 20
5.0 Points
According to Clarence Walton, the key to ethical standards in
business is:
A. personal character.
B. highly paid executives.
C. clear governmental directives.
D. an ethics professor on the board of directors.
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Question 8 of 20
5.0 Points
Business managers need a set of ethical guidelines to help them:

A. understand the changing customs throughout the world.
B. justify the resolution which best helps themselves.
C. identify and analyze the nature of ethical problems.
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Question 9 of 20
5.0 Points
According to the utilitarian reasoning, if the benefits outweigh
the costs, then the action is ethical because it produces:
A. the greatest good for the greatest number of people.
B. an equal amount of good for an equal number of people.

C. the greatest good for a select number of people.
D. an equal amount of good for the greatest number of people.
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Question 10 of 20
5.0 Points
A just or fair ethical decision occurs when:
A. the rights of all affected are considered.
B. the greatest good for those with power is achieved.
C. benefits and burdens are distributed equally.
D. All of the above
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Question 11 of 20
5.0 Points
Whistle-blowing occurs when:

A. a company president calls on employees in the organization
to observe the firm's code of ethics.
B. an employee goes public with a complaint after failing to
convince the company to correct an alleged abuse.
C. a consumer group calls for a boycott of a firm's product due
to questionable advertisements.
D. an employee is found guilty of criminal wrongdoing by a
government agency.
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Question 12 of 20
5.0 Points
The core components upon which a company's ethical
performance depends include:
A. the values and virtues of the managers.

B. the personal character of the managers and employees.
C. the traditions, attitudes, and business practices built into a
company's culture.
D. All of the above
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Question 13 of 20
5.0 Points
Which of the following is NOT one of the five core values
developed by the Holt Company?
A. Efficiency
B. Dynamic
C. Success
D. Ethics

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Question 14 of 20
5.0 Points
If a manager approaches ethics with benevolence in mind, he or
she would stress what?
A. Friendly relations with an employee
B. Company rules and procedures
C. Laws and professional codes
D. Economic efficiency
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Question 15 of 20
5.0 Points
The Kanebo Limited scandal is an example of a lapse in:

A. information technology ethics.
B. marketing ethics.
C. finance ethics.
D. accounting ethics.
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Question 16 of 20
5.0 Points
A giant step is taken toward improving ethical performance
throughout the company when:
A. the firm hires a university ethics professor to lecture
employees on moral philosophy.
B. the Justice Department launches an investigation of the
firm's pricing practices.
C. senior-level managers signal to employees that they believe

ethics is a high priority.
D. a consumer hot line is created and staffed 24 hours a day.
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Question 17 of 20
5.0 Points
Which of the following statements is true?
A. In Japan, most codes were found to be a mixture of legal
compliance and statements of mission.
B. The rationale underlying corporate codes of ethics are the
same from country to country.
C. The values and mission codes are least popular with
European and Canadian companies.
D. Codes of ethics in Latin America primarily focus on
guidelines for accepting or refusing gifts.
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Question 18 of 20
5.0 Points
The Institute for Corporate Ethics was created to:
A. guide managers when an ethical dilemma arises.
B. provide assistance for developing ethics policies for
organizations.
C. develop and conduct training programs for senior managers.
D. oversee ethics audits.
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Question 19 of 20
5.0 Points
The critical component in installing an effective ethics program
is:
A. to allow all employees the freedom to act as they wish.

B. in hiring an expensive ethics consultant.
C. the integration of various ethics safeguards into a
comprehensive program.
D. maintaining the position as the industry sales leader.
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Question 20 of 20
5.0 Points
One of the most widespread and potentially powerful efforts to
combat bribery was initiated by:
A. the Global Forum on Fighting Corruption.
B. the Organization for Economic Cooperation and
Development.
C. International Labour Organization.

D. the U.S. Foreign Corrupt Policy Act.
Question 1 of 20
5.0 Points
In which year was the 1st World Summit on Sustainable
Development held?
A. 1982
B. 1985
C. 1990
D. 1992
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Question 2 of 20
5.0 Points
Depletion of the ozone layer, destruction of the rain forests, and
species extinctions have an impact on:

A. all of society.
B. a particular region.
C. a particular nation.
D. none of society.
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Question 3 of 20
5.0 Points
Sustainable development:
A. meets the needs of the present while compromising the
ability of future generations to meet their own needs.
B. gives precedence to environmental over economic
considerations.
C. balances economic and environmental considerations.

D. sacrifices less important immediate needs in order to fulfill
important future needs.
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Question 4 of 20
5.0 Points
An attempt to apply the concept of sustainable development has
been made by an initiative called The Natural Step, which was
created in which country?
A. Brazil
B. Denmark
C. Sweden
D. Switzerland
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Question 5 of 20
5.0 Points

Which of the following is an example of a nonrenewable
resource?
A. Coal
B. Fresh water
C. Timber
D. Fish
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Question 6 of 20
5.0 Points
Critics argue that offset factors to the "limits to growth
hypothesis" include:
A. depletion of nonrenewable resources will force people to
find substitutes.

B. markets will be subjected to greater governmental control.
C. more advanced computer simulation models will better
predict the future.
D. technological development will slow in resource-scarce
nations.
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Question 7 of 20
5.0 Points
A thin layer of gas that protects the earth from excessive
ultraviolet radiation from the sun is:
A. ozone.
B. carbon dioxide.
C. methane.
D. oxygen.

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Question 8 of 20
5.0 Points
The goal of the World Business Council for Sustainable
Development is to encourage:
A. high standards of environmental management and to promote
closer cooperation among businesses, governments, and other
organizations.
B. world political and business leaders to conserve the earth's
biological resources, particularly in species-rich tropical
forests.
C. poorer countries to develop their economies in an
environmentally sustainable way.
D. cutting CFC production and use by 50 percent by 2010.
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Question 9 of 20
5.0 Points

Which of the following is an example of industrial ecology in
practice?
A. Developing a paper recycling program in business offices
B. Using wastes from one process as raw materials for another
process
C. Manufacturing recyclable containers for products
D. All of the above
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Question 10 of 20
5.0 Points
The Environmental Protection Agency (EPA) was created:
A. to monitor and regulate nuclear activity.
B. in 1970 to coordinate most of the government's efforts to

protect the environment.
C. to monitor and regulate occupational health and safety
standards.
D. All of the above
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Question 11 of 20
5.0 Points
Which of the following statements is NOT true with respect to
acid rain?
A. A primary source of acid rain is coal-fired utilities.
B. Acid rain occurs when carbon dioxide combines with water
vapor in the atmosphere.
C. Acid rain is worse in some regions of the United States than
others.

D. Acid rain degrades buildings.
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Question 12 of 20
5.0 Points
Which country has made the greatest progress in reducing its
solid waste stream?
A. United Kingdom
B. Germany
C. Japan
D. United States
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Question 13 of 20
5.0 Points
Which of the following statements is NOT true about
environmental standards?

A. Regulatory agencies can establish standard allowable levels
of pollutants.
B. The government has the power to command business firms to
comply with certain standards.
C. The government rarely interferes in a business's choice of
pollution technology.
D. They are the most widely used methods of regulation.
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Question 14 of 20
5.0 Points
Which of the following is NOT a cost of environmental
regulation?
A. Unemployment
B. Reduced capital investment

C. Corporate restructuring
D. Lowered productivity
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Question 15 of 20
5.0 Points
Which of the following is indicative of a firm in the pollution
prevention stage of the corporate environmental responsibility
model?
A. Realizing that it would be less efficient and more expensive
to prevent pollution before it is created
B. Focusing on all environmental impacts of the product life-
cycle
C. Minimizing or eliminating waste before it is created
D. Incurring losses due to environmental costs

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Question 16 of 20
5.0 Points
Which of the following is the most advanced stage of corporate
environmental responsibility?
A. Pollution prevention stage
B. Clean technology stage
C. Product stewardship stage
D. Green management stage
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Question 17 of 20
5.0 Points
Continuing activities indefinitely, without altering the carrying
capacity of the earth's ecosystem, is a characteristic of:

A. an ecologically sustainable organization.
B. concerned citizens.
C. a code of environmental conduct.
D. environmental regulation.
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Question 18 of 20
5.0 Points
Some researchers believe that business firms moving towards
ecological sustainability results in:
A. competitive advantages.
B. decreased worker productivity.
C. more government regulation.

D. less money for shareholders.
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Question 19 of 20
5.0 Points
Companies that reduce pollution and hazardous waste, reuse or
recycle materials, and operate with greater energy efficiency
achieve a competitive advantage due to:
A. technological innovation.
B. product differentiation.
C. green marketing.
D. cost savings.
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Question 20 of 20
5.0 Points
When companies develop a reputation for environmental
excellence, and they produce and deliver products and services

designed to attract environmentally aware customers, this is
called:
A. technological innovation.
B. strategic planning.
C. green marketing.
D. cost savings.
Question 1 of 20
5.0 Points
Nanotechnology is the:
A. ability to create manmade structures just a few billionths of a
meter in size.
B. more advanced form of e-commerce.

C. technological innovation developed by an entrepreneurial
firm.
D. All of the above
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Question 2 of 20
5.0 Points
By the mid-2000s, nanotech materials found their way into all
of the following consumer products EXCEPT:
A. wrinkle-resistant clothing.
B. sunscreen.
C. tennis balls.
D. tennis rackets.
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Question 3 of 20
5.0 Points
Telecommunications has:
A. diminished the human touch in our communications.
B. enhanced the human dimensions in our communications.
C. reduced international communications.
D. limited our communication efforts in outer space.
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Question 4 of 20
5.0 Points
Which of the following is NOT true about the service phase of
technology?
A. It was the fourth phase in the development of technology.

B. It emphasized providing services.
C. It required manual and intellectual skills.
D. It dominated from 1900 to 1960.
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Question 5 of 20
5.0 Points
The phase of technology that focuses on building material goods
and manual labor is:
A. agrarian.
B. service.
C. industrial.
D. information.
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Question 6 of 20
5.0 Points
Cyberspace, an electronic network of linked systems, is where:
A. old, deleted files are sent until the recycle bin is emptied.
B. business-to-business commerce is conducted.
C. government strategic plans are stored, safe from computer
hackers.
D. information is stored, ideas are described, and
communication takes place.
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Question 7 of 20
5.0 Points
The buying and selling of goods and services electronically is
called:

A. m-commerce.
B. e-commerce.
C. telecommunications.
D. software piracy.
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Question 8 of 20
5.0 Points
Technology superpowers spawned the system of:
A. platform-to-platform commerce.
B. e-commerce.
C. Internet e-mail exchange.

D. All of the above
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Question 9 of 20
5.0 Points
Brazil provided an interesting test case for technological
development over the question of:
A. regulating mobile business.
B. creating an Internet sales tax.
C. free or fee Internet access.
D. government-subsidized computer purchases.
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Question 10 of 20
5.0 Points
Laughpractice.blogspot.com is an example of:

A. a blog.
B. a vlog.
C. a RSS.
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Question 11 of 20
5.0 Points
The digital divide describes the gap between those:
A. individuals who have technology and those who do not.
B. businesses who use e-business and those who do not.
C. hospitals that use online information and those who do not.

D. individuals who have broadband technology and those who
do not.
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Question 12 of 20
5.0 Points
The digital divide was first found in the United States:
A. and is restricted to the U.S.
B. but experts fear it might spread to Canada.
C. but has spread globally.
D. but has been eradicated by educational programs.
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Question 13 of 20
5.0 Points
Which of the following countries is one of the safest in the
world in the category of violent crime, but has seen a
significant increase in cyber-crime?

A. China
B. The United States
C. Japan
D. Great Britain
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Question 14 of 20
5.0 Points
When a German utility firm was ordered by the German
government to turn over all its employees' records so they could
be searched for terrorists linked to the September 11, 2001
attacks in the U.S., the firm:
A. refused, although sympathetic to the U.S. investigation.
B. resisted, but lost its fight due to a World Court ruling.

C. complied with the request, adhering to the U.S. Patriot Act.
D. provided false documents to protect their employees'
privacy.
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Question 15 of 20
5.0 Points
IT-ISAC enables the sharing of sensitive information about
cyberattacks among:
A. NATO governments.
B. technology firms.
C. Southeast Asian businesses.
D. Canadian and American computer hackers.
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Question 16 of 20
5.0 Points
Digital certificates are:
A. replacing birth certificates, preventing decay or falsification.
B. old-fashioned stock certificates now stored digitally by
stockbrokers.
C. encrypted computer files, serving as identification cards and
signatures online.
D. All of the above
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Question 17 of 20
5.0 Points
The Child Online Protection Act, passed in 1998:
A. specifically applies to children under 13 years of age.

B. has settled the debate over protecting children from adult-
oriented Web sites.
C. has been a model for many European countries' legislation.
D. was vetoed by President Bush as too difficult and too costly
to enforce.
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Question 18 of 20
5.0 Points
The practice of downloading copyrighted songs was challenged
because it:
A. created congestion and overloaded demands on the servers.
B. denied legitimate compensation to the recording artists.
C. favored major recording companies and selective artists over
others.

D. resulted in bankruptcy for retail music outlets across the
country.
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Question 19 of 20
5.0 Points
In 2003, the United Nations General Assembly considered three
proposals aimed at human cloning. The proposal strongly
pushed by the United States:
A. called for a ban of reproductive cloning.
B. called for the fate of therapeutic cloning to be determined by
individual nations.
C. called for a ban of all types of cloning.
D. argued that the issue should be deferred for a couple of
years.
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Question 20 of 20
5.0 Points
The safety of genetically modified foods:
A. was challenged most noticeably in Europe but has spread to
other countries.
B. has been well-documented since its beginning.
C. is now in the hands of governments, ensuring its safety for
human consumption.
D. has never been questioned in the United States.
Question 1 of 20
5.0 Points
Which of the following statements is NOT true about
stockholders?
A. They are the legal owners of business corporations.

B. They own equal shares of company assets.
C. They are the part owners of the company.
D. Managers pay close attention to their needs and interests.
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Question 2 of 20
5.0 Points
Institutional investors are sometimes referred to as:
A. Main Street investors.
B. Wall Street investors.
C. inside investors.
D. outside investors.
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Question 3 of 20
5.0 Points
In the mid- to late-1990s the stock market was a:
A. bull market.
B. market in which share prices fell overall.
C. bear market.
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Question 4 of 20
5.0 Points
Corporate governance involves the exercise of control over a
company's:
A. finance and accounting departments.

B. entire operations.
C. manufacturing facilities.
D. marketing and human resources departments.
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Question 5 of 20
5.0 Points
The directors of a company are a central factor in corporate
governance because they:
A. exercise formal legal authority over company policy.
B. have the highest stake in the performance of the company.
C. have a moral responsibility to fulfill the needs of both the
company's employees and customers.

D. inherited the business from their predecessors.
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Question 6 of 20
5.0 Points
What was a major contributor to the collapse of Enron in 2001?
A. The company's top executives made bad investments.
B. Several failed merger attempts with other firms.
C. Lax oversight by the company's audit committee.
D. The bear market of the early 2000s.
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Question 7 of 20
5.0 Points
How are directors (members of corporate boards) selected?

A. Shareholders elect the directors from a list of candidates.
B. The company's CEO appoints the directors.
C. The nominating committee elects the directors.
D. Shareholders with the greatest proportional ownership in the
company become directors.
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Question 8 of 20
5.0 Points
The "agency problem" arises when:
A. owners manage their company on their own behalf.
B. there is no separation of ownership and control in a
company.
C. managers act in their own interest, rather than in the interest
of shareholders.

D. shareholders act in their own interest, rather than in the
interest of the board.
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Question 9 of 20
5.0 Points
A reason for institutions becoming more assertive in promoting
the interests of their member investors is:
A. it is difficult for institutions to sell their holdings.
B. their members want them to.
C. institutions have greater flexibility in selling stocks.
D. institutions have nominated members on the finance
committee of the board of directors.
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Question 10 of 20

5.0 Points
The mission of the Securities and Exchange Commission (SEC)
is to:
A. protect shareholders' rights by making sure that stock
markets are run fairly.
B. protect companies from hostile takeovers.
C. ensure that institutional investors do not take control of
company management.
D. ensure that the federal treasury receives its share of the
revenues from stock trading.
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Question 11 of 20
5.0 Points
The Securities and Exchange Act of 1934 outlaws:
A. any manipulative or deceptive device used to trade stocks.

B. compensating company executives with stock options.
C. trading in stocks by institutions.
D. buying stock in a company for which you work.
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Question 12 of 20
5.0 Points
Which organization brings together 300 nonprofit groups to
espouse the consumer viewpoint?
A. Consumers Union
B. Consumer Federation of America
C. National Consumer League
D. Public Citizen

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Question 13 of 20
5.0 Points
A goal of the consumer movement is to make consumer power:
A. exceed the rights and powers of firms that sell goods and
services.
B. exceed the rights and powers of the Food and Drug
Administration.
C. an effective counterbalance to the rights and powers of firms
that sell goods and services.
D. an effective counterbalance to the rights and powers of the
Food and Drug Administration.
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Question 14 of 20
5.0 Points
Which of the following is a core right of consumers?

A. The right to safety
B. The right to be represented
C. The right to purchase
D. The right to return goods.
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Question 15 of 20
5.0 Points
Manufacturers making false or misleading claims about a
competitor's product is:
A. illegal but ethical.
B. illegal and unethical.

C. legal but unethical.
D. legal and unethical.
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Question 16 of 20
5.0 Points
Online shoppers have always been concerned that:
A. they receive online ads for products similar to the ones they
bought earlier on the Web.
B. their favorite Web sites provide a large variety of products
and services.
C. the government might become overly involved in protecting
consumer privacy.
D. information they reveal in the course of a sales transaction
might be misused.
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Question 17 of 20
5.0 Points
Which organization advocates the adoption, by businesses, of
voluntary policies for protecting the privacy of individuals'
information disclosed during electronic transactions?
A. Online Privacy Alliance
B. Web Site Alliance
C. Open Profiling Standard
D. Federal Trade Commission
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Question 18 of 20
5.0 Points
The burden of responsibility for product performance has
shifted to the producer, under the legal doctrine of:
A. rational liability.

B. product liability.
C. consumer liability.
D. supplier liability.
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Question 19 of 20
5.0 Points
Under proposals to establish uniform federal standards for
determining liability:
A. plaintiffs would be discouraged from proceeding to trial.
B. companies would not have to go through repeated trials on
the same charges in different states.
C. judges rather than juries would determine the original
amount of punitive damages.

D. consumers would have to prove that a manufacturer knew or
should have known that a product design was defective.
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Question 20 of 20
5.0 Points
In some cases, businesses have banded together to agree on how
they will treat their customers. This is called:
A. the code of regulation.
B. the consumer affairs doctrine.
C. voluntary industry codes of conduct.
D. industry action standards.
1. What type of research uses numeric measurement data?
(Points : 3)

2. What type of research uses a research hypothesis? (Points : 3)
3. What type of research does not use statistical data analysis?
(Points : 3)
4. What type of research preempts all other types of research
endeavors? (Points : 3)
5. Business research is a type of ________________ inquiry.
(Points : 3)
6. What are the three main types of non-probability sampling
used in business research? (Points : 3)
7. In a situation where in a confidence level .01 what percent of
the measurement results are left to chance? (Points : 3)
8. What is the most important ingredient in a statistical testing
procedure? (Points : 3)
9. If a production manager wanted to determine whether or not
the first shift was processing more widgets than the second
shift, what type of statistical process would be used? (Points :
3)
10. What type of t test seeks to determine whether or not a

relationship exists in one sample over two conditions?
_______________ (Points : 3)
11.
Which of the examples below represent the Ratio level of
scaling?
A) A high temperature of 83 degrees Fahrenheit
B) A survey result that 24 students work full time, 36, part
time.
C) Bill is consistently rated most effective communicator of his
group.
D) Gallup says that 60% of the voters support the incumbent.
E) Pick up three pounds of ground beef please.
F) Patty acts as expected based on her first-born family
position.
G) Seattle at an altitude of 67 feet is higher than Death Valley
at an altitude of – 120.
H) The door is 37 inches wide, the door frame is 36 inches
wide.
(Points : 3)
B, C and F
D, E and G
C, F and H
A, E and H
12. Select those issues that only relate to selecting a specific
statistical test. (Do not select items common to all tests or not
applying to statistical tests.) (Points : 3)
The distribution (shape) of the population (e.g., normal,
skewed, flat, etc.)
The measurement scale/nature of the data being evaluated
(nominal, ordinal, interval or ratio)
The size of the population (assuming it is much larger

than any samples)
The level of significance (_) you wish to place on the test
results
Whether you have matched/related or
unmatched/unrelated samples
The degrees of freedom (sample size) associated with
your sample(s)
The statement of the null and research hypotheses
Whether the sample was stratified or not
13.
Which of the following apply to Populations?
A) parameter
B) “Roman” letters, i.e.: x, s
C) A bounded, defined complete group (people, objects, etc.)
having something in common to be described in its totality
D) “Greek” letters, i.e.: μ, σ
E) One or more subsets of a larger defined group, used to
represent the larger group
F) 170 Republicans selected randomly from King County voter
records
G) All Democrats in the state of Washington (totality)
(Points : 3)
A, B, E
B, C, D
C, D, G
E, F, G
14.
As an Argosy student, you are designing a training program to
help develop team cohesiveness in a healthcare facility. You
have a before and after test which measures behaviors
indicating team cohesiveness. For this scenario, which of the

following represents the Null hypothesis?
A) H1: There is a significant difference in the teaming behavior
before and after the training.
B) H0: There is no significant difference in the teaming
behavior before and after the
training.
C) H1: There is no significant difference in the teaming
behavior before and after the
training.
D) H0: There is a significant difference in the teaming behavior
before and after the training
(Points : 3)
H1: There is a significant difference in the teaming behavior
before and after the training.
H0: There is no significant difference in the teaming
behavior before and after the training.
H1: There is no significant difference in the teaming
behavior before and after the training.
H0: There is a significant difference in the teaming
behavior before and after the training
15. The sole purpose of business research is to increase profit
margins? (Points : 1)
True
False
16. When conducting business research the investigator must
make his/her opinions known about possible results? (Points : 1)
True
False
17. When one is conducting business research the most
important factor is developing a reasonable researchable

question? (Points : 1)
True
False
18. Business research should always begin with an alternate
hypothesis? (Points : 1)
True
False
19. The null hypothesis states that a difference, effect or
relationship exists in a research situation? (Points : 1)
True
False
20. The confidence level expresses the degree of certainty that
an interval will include the actual value of the population
parameter? (Points : 1)
True
False
21. Calculation: The mean price of 5 items is $7.00. The prices
of the first four items are $6.50, $8.00, $5.50 and $6.00. How
much does the fifth item cost? (Points : 4)
22. Calculation: The range of a set of numbers is 1,362. The
greatest number is 2,172. What is the least number? (Points : 4)
23. Calculation: The mean of a set of 7 numbers is 13. What is
the sum of the numbers? (Points : 4)

24. Calculation: Find the mode of the following test scores:
89, 78, 91, 82, 75, 89, 84, 95, 89, 93 (Points : 4)
25. Calculation: The mean of a set of data is 174.25 and the sum
of the data is 1,394. How many numbers are in the set? (Points :
4)
26. Calculation: The grade point averages of 10 students are
listed below. Find the median grade point average.
3.15, 3.62, 2.54, 2.81, 3.97, 1.85, 1.93, 2.63, 2.50, 2.80
(Points : 4)
27. Calculation: Given the following raw scores, calculate the
following values: Range, Variance and Standard Deviation,
show your calculations:
Scores: 9, 7, 8, 4, 8, 8,7, 8, 9, 6, 3 (Points : 5)
28. A large mass of data can best be summarized pictorially by
means of: (Points : 3)
the range
a histogram
the frequency table
mean and standard deviation
29. For a symmetric distribution, the mean and median are
(Points : 3)
the same
always different
possibly the same, possibly different

insufficient information.
30. A distribution of 6 scores has a median of 21. If the highest
score increases 3 points, the median will become (Points : 3)
21
21.5
24
Cannot be determined without additional information
none of these
31. If you are told a population has a mean of 25 and a variance
of 0, what must you conclude? (Points : 3)
Someone has made a mistake.
There is only one element in the population.
There are no elements in the population.
All the elements in the population are 25.
None of the above.
32. Which of the following measures of central tendency tends
to be most influenced by an extreme score? (Points : 3)
median
mode
mean
33. Which of the following is not a measure of central
tendency? (Points : 3)
mean
median
mode
standard deviation
none of these

34. A graphical presentation may accomplish ALL BUT which
of the following objectives? (Points : 3)
Illustrate the amount of variation in the data.
Illustrate approximately where the mean is
Allow comparison with similar data
Will have the exact same shape regardless of what units
are used on the axes.
35. A coach in a large high school thinks that ballet training
will improve the batting performance of his baseball team. He
decides to have a randomly selected half of the team take six
weeks of ballet training before the baseball season begins, while
the other half does not take such training. He will then compare
the season batting averages of group A (those with ballet
training) and group B (those without ballet training) by
comparing the mean of group A with the mean of group B.
An independent variable is: (Points : 3)
ballet training
batting average
runs batted in
the size of the school
the grades the players make in the ballet school
36. Word Problems: Prepare the frequency distribution table and
the frequency histogram for this data set.
The following data represent scores of 50 students in an applied
business statistics test.
72 72 93 70 59 78 74 65 73 80

57 67 72 57 83 76 74 56 68 67
74 76 79 72 61 72 73 76 67 49
71 53 67 65 100 83 69 61 72 68
65 51 75 68 75 66 77 61 64 74
(Points : 4)
37. Word Problems: Compute the sample mean, sample median
X(M), sample range, and sample variance.
72 72 93 70 59 78 74 65 73 80
57 67 72 57 83 76 74 56 68 67
74 76 79 72 61 72 73 76 67 49
71 53 67 65 100 83 69 61 72 68
65 51 75 68 75 66 77 61 64 74
(Points : 4)
38. Word Problem: Does the data set represent a sample or a
population? If it is a sample, describe the population from
which it has been drawn.
72 72 93 70 59 78 74 65 73 80
57 67 72 57 83 76 74 56 68 67
74 76 79 72 61 72 73 76 67 49
71 53 67 65 100 83 69 61 72 68
65 51 75 68 75 66 77 61 64 74
(Points : 4)

39. Word Problems: The number of widgets produced by 9
employees in an eight hour shift is recorded as: 135, 120,
116, 119, 121, 125, 135, 131, 123
Find the mean number of widgets produced. (Points : 3)
116, 119, 121, 125, 135, 131, 123
What is the range of widgets produced given in the problem
presented above? (Points : 3)
116, 119, 121, 125, 135, 131, 123
What is the mode of the number of widgets produced presented
above? (Points : 3)
116, 119, 121, 125, 135, 131, 123
What is the median of the number of widgets produced
presented above? (Points : 3)
43. Critical Thinking: Two workers on the same job show the
following results over a long period of time.

Worker A
Worker B
Mean time of completing the job (minutes)
30
25
Standard deviation (minutes)
6
4
Which worker appears to be more consistent in the time he
requires to complete the job? Explain.
(Points : 5)
44. Critical Thinking: Two workers on the same job show the
following results over a long period of time.
Worker A
Worker B
Mean time of completing the job (minutes)
30
25
Standard deviation (minutes)
6
4
Which worker appears to be faster in completing the job?
Explain.
(Points : 5)
45. Critical Thinking: Explain the differences between
longitudinal and cross sectional business research
studies.(Points : 10)
46. Critical Thinking: Suppose the manager of a plant is
concerned with the total number of man-hours lost due to

accidents for the past 12 months. The company statistician has
reported the mean number of man-hours lost per month but did
not keep a record of the total sum. Should the manager order
the study repeated to obtain the desired information? Explain
your answer clearly. (Points : 10)
47. Critical Thinking: Explain why histograms and frequency
polygons are used in business statistics. (Points : 10)
48. Critical Thinking: Which two types of probability sampling
are best suited for business research and statistical data
analysis, and why? (Points : 10)
49. Critical Thinking: What is the difference between a null
hypothesis and an alternate hypothesis? (Points : 10)
50. Critical Thinking: Explain what is meant by the critical
value of a statistical value. (Points : 10)
51. Critical Thinking: What is the difference between a t test for
independent means and a correlated t test? (Points : 10)
52. Critical Thinking: Explain the .05 confidence level. (Points
: 10)
53. Critical Thinking: How is a research question similar to a
research hypothesis? (Points : 10)

54. Critical Thinking: Describe each of the following statistical
terms, and where applicable, define with the appropriate
equation: Range, Variance, Standard Deviation (Points : 10)
55. Critical Thinking: Give a brief definition and an example of
the following:
a. Descriptive Statistics
b. Inferential Statistics (Points : 10)
56. Critical Thinking: What does the correlation coefficient r
describe? What about r squared? (Points : 10)
57. Critical Thinking: Describe some of the issues or concerns
(at least three) which would be addressed in deciding how to
perform a statistical test of a hypothesis: (Points : 15)
58. Critical Thinking: Discuss the implications of: magnitude
(from 0 to 1); sign ( + or -); and probability versus causality for
the Correlation Coefficient (also known as the Pearson Product-
Moment Correlation Coefficient). (Points : 15)
59. Critical Thinking: Describe how you would develop a
random sample from among Argosy students (Points : 15)

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