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CLEAR Dementia Care
“Look at all of me”
Dr Frances Duffy
Lead Consultant Clinical Psychologist
Psychology of Older People Service
Dementia Home Support Team (DHST)
DHST accept referrals for people with a diagnosis of
dementia who present with Behavioural and
Psychological Symptoms of Dementia (BPSD)
Behavioural and Psychological Symptoms
of Dementia (BPSD)
BPSD may occur in up to 85% of people living with
dementia, this can include:
• Verbal and physical aggression
• Agitation
• Sexually disinhibited behaviour
‘Behaviour’ of any kind is a form
of communication and is often
driven by ‘need’
Engaging with care home staff
Mrs Jones
64-year old diagnosed with Alzheimer-type dementia
Referred due to:
• Inappropriate toileting
• Pacing and attempts to exit building
• Verbal aggression
CLEAR Dementia Care ©
© Northern Health & Social Care Trust 2015.
All rights reserved. No part of this may be
reproduced without permission. For more
information, please contact
Frances.Duffy@northerntrust.hscni.net
© Northern Health & Social Care Trust 2015
Behaviour Record Charts
Behaviour
Record Chart
I – Incontinence
P – Pacing
A – Aggression
C – Content
S – Sleeping
Time/Day Mon Tues Wed Thurs Fri Sat Sun
8-9
9-10
10-11
11-12
12-13
13-14
14-15
15-16
16-17
17-18
18-19
19-20
20-21
21-22
22-23
23-00
00-1
1-2
2-3
3-4
4-5
5-6
6-7
7-8
Time/Day Mon Tues Wed Thurs Fri Sat Sun
8-9 A A A I A A C A
9-10 C C C C C C I A
10-11 C I C C P C C I A
11-12 P C C P C C P A
12-13 C C C P C P P
13-14 I P C I P P I I I A A P
14-15 C P A A C C A A P C
15-16 C P A P C P A P C
16-17 P P P A P P P A P
17-18 A P P P A P P P A P
18-19 I P P A P P P P
19-20 P A P A A P A P A P P
20-21 P S S A S S S
21-22 S S S S S S S
22-23 S S S S S S S
23-00 S S S S S S S
00-1 S S S S S S S
1-2 I P A S S S S S S
2-3 S S S S S S S
3-4 S S S S S S S
4-5 S S S S S S C
5-6 S S P S S S C
6-7 A S P S S S I P A
7-8 A S P S S S P A
Pre - chart
I – Incontinence
P – Pacing
A – Aggression
C – Content
S – Sleeping
Time/Day Mon Tues Wed Thurs Fri Sat Sun
8-9 A A A I A A C A
9-10 C C C C C C I A
10-11 C I C C P C C I A
11-12 P C C P C C P A
12-13 C C C P C P P
13-14 I P C I P P I I I A A P
14-15 C P A A C C A A P C
15-16 C P A P C P A P C
16-17 P P P A P P P A P
17-18 A P P P A P P P A P
18-19 I P P A P P P P
19-20 P A P A A P A P A P P
20-21 P S S A S S S
21-22 S S S S S S S
22-23 S S S S S S S
23-00 S S S S S S S
00-1 S S S S S S S
1-2 I P A S S S S S S
2-3 S S S S S S S
3-4 S S S S S S S
4-5 S S S S S S C
5-6 S S P S S S C
6-7 A S P S S S I P A
7-8 A S P S S S P A
Pre - chart
I – Incontinence
P – Pacing
A – Aggression
C – Content
S – Sleeping
Time/Day Mon Tues Wed Thurs Fri Sat Sun
8-9 A A A I A A C A
9-10 C C C C C C I A
10-11 C I C C P C C I A
11-12 P C C P C C P A
12-13 C C C P C P P
13-14 I P C I P P I I I A A P
14-15 C P A A C C A A P C
15-16 C P A P C P A P C
16-17 P P P A P P P A P
17-18 A P P P A P P P A P
18-19 I P P A P P P P
19-20 P A P A A P A P A P P
20-21 P S S A S S S
21-22 S S S S S S S
22-23 S S S S S S S
23-00 S S S S S S S
00-1 S S S S S S S
1-2 I P A S S S S S S
2-3 S S S S S S S
3-4 S S S S S S S
4-5 S S S S S S C
5-6 S S P S S S C
6-7 A S P S S S I P A
7-8 A S P S S S P A
Pre - chart
I – Incontinence
P – Pacing
A – Aggression
C – Content
S – Sleeping
Time/Day Mon Tues Wed Thurs Fri Sat Sun
8-9 A A A I A A C A
9-10 C C C C C C I A
10-11 C I C C P C C I A
11-12 P C C P C C P A
12-13 C C C P C P P
13-14 I P C I P P I I I A A P
14-15 C P A A C C A A P C
15-16 C P A P C P A P C
16-17 P P P A P P P A P
17-18 A P P P A P P P A P
18-19 I P P A P P P P
19-20 P A P A A P A P A P P
20-21 P S S A S S S
21-22 S S S S S S S
22-23 S S S S S S S
23-00 S S S S S S S
00-1 S S S S S S S
1-2 I P A S S S S S S
2-3 S S S S S S S
3-4 S S S S S S S
4-5 S S S S S S C
5-6 S S P S S S C
6-7 A S P S S S I P A
7-8 A S P S S S P A
Pre - chart
I – Incontinence
P – Pacing
A – Aggression
C – Content
S – Sleeping
Time/Day Mon Tues Wed Thurs Fri Sat Sun
8-9 A A A I A A C A
9-10 C C C C C C I A
10-11 C I C C P C C I A
11-12 P C C P C C P A
12-13 C C C P C P P
13-14 I P C I P P I I I A A P
14-15 C P A A C C A A P C
15-16 C P A P C P A P C
16-17 P P P A P P P A P
17-18 A P P P A P P P A P
18-19 I P P A P P P P
19-20 P A P A A P A P A P P
20-21 P S S A S S S
21-22 S S S S S S S
22-23 S S S S S S S
23-00 S S S S S S S
00-1 S S S S S S S
1-2 I P A S S S S S S
2-3 S S S S S S S
3-4 S S S S S S S
4-5 S S S S S S C
5-6 S S P S S S C
6-7 A S P S S S I P A
7-8 A S P S S S P A
Pre - chart
I – Incontinence
P – Pacing
A – Aggression
C – Content
S – Sleeping
Behaviour and what might help
Toilet
Mrs Jones can use the toilet independently but cannot
always find the toilet.
Staff to approach Mrs Jones every 2 hours “Hello Mrs
Jones, how are you? …… Shall I walk with you to the
toilet?” and record in notes.
Activity
Mrs Jones always liked to be busy. Appropriate
meaningful activity continues to be very important.
A member of staff to accompany Mrs Jones to the local
shop each afternoon to purchase a newspaper.
Mrs Jones to assist staff with folding laundry every
afternoon.
Behaviour and what might help
Understanding Mrs Jones
Reason for referral
Life story
Behaviours and what might help
Outcomes
Change in staff approach
Placement maintained
Mrs Jones less isolated. Presented as more
content within the care home.
Time/Day Mon Tues Wed Thurs Fri Sat Sun
8-9 A A A I A A C A
9-10 C C C C C C I A
10-11 C I C C P C C I A
11-12 P C C P C C P A
12-13 C C C P C P P
13-14 C C C C C C C
14-15 C P A A C C A A P C
15-16 C P A P C P A P C
16-17 P P P A P P P A P
17-18 A P P P A P P P A P
18-19 I P P A P P P P
19-20 P A P A A P A P A P P
20-21 P S S A S S S
21-22 S S S S S S S
22-23 S S S S S S S
23-00 S S S S S S S
00-1 S S S S S S S
1-2 I P A S S S S S S
2-3 S S S S S S S
3-4 S S S S S S S
4-5 S S S S S S C
5-6 S S P S S S C
6-7 A S P S S S I P A
7-8 A S P S S S P A
Pre - chart
I – Incontinence
P – Pacing
A – Aggression
C – Content
S – Sleeping
Time/Day Mon Tues Wed Thurs Fri Sat Sun
8-9 C C C C C C A
9-10 C C C C C C C
10-11 C C C C C C C
11-12 C C C C C C C
12-13 C C C C C C C
13-14 C C C C C C C
14-15 C P A C C C A C C
15-16 C C C C P C C
16-17 C C C C C C P
17-18 C C C C C C C
18-19 C P C C C P C
19-20 C C C C C C C
20-21 C S S C S S S
21-22 S S S S S S S
22-23 S S S S S S S
23-00 S S S S S S S
00-1 S S S S S S S
1-2 S S S S S S S
2-3 S S S S S S S
3-4 S S S S S S S
4-5 S S S S S S S
5-6 S S S S S S S
6-7 S S S C S S S
7-8 S C S C S S S
Post - chart
I – Incontinence
P – Pacing
A – Aggression
C – Content
S – Sleeping
Clinical effectiveness
Challenging Behaviour Scale (Moniz-Cook, 2001)
Significant reduction in distress pre and post
intervention
Service user experience
Person with Dementia
Activity/engagement
Mood
Staff
Positive feedback from staff
Waiting times
Prior to CLEAR Dementia Care
Routine referrals often up to 3 months
Currently
Routine referrals 9 days
Urgent referrals 3 days
Clinical efficiency
Service user experience
“I got my dad back again”
Reference
Duffy, F (2016) “Look at all of me” a Clear model for
dementia care. The Journal of Dementia Care, 22(3),
27-30
Frances.Duffy@northerntrust.hscni.net

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Dr Frances Duffy - CLEAR dementia care: look at all of me

  • 1. CLEAR Dementia Care “Look at all of me” Dr Frances Duffy Lead Consultant Clinical Psychologist Psychology of Older People Service
  • 2. Dementia Home Support Team (DHST) DHST accept referrals for people with a diagnosis of dementia who present with Behavioural and Psychological Symptoms of Dementia (BPSD)
  • 3. Behavioural and Psychological Symptoms of Dementia (BPSD) BPSD may occur in up to 85% of people living with dementia, this can include: • Verbal and physical aggression • Agitation • Sexually disinhibited behaviour
  • 4. ‘Behaviour’ of any kind is a form of communication and is often driven by ‘need’
  • 5. Engaging with care home staff
  • 6. Mrs Jones 64-year old diagnosed with Alzheimer-type dementia Referred due to: • Inappropriate toileting • Pacing and attempts to exit building • Verbal aggression
  • 7. CLEAR Dementia Care © © Northern Health & Social Care Trust 2015. All rights reserved. No part of this may be reproduced without permission. For more information, please contact Frances.Duffy@northerntrust.hscni.net © Northern Health & Social Care Trust 2015
  • 9. Behaviour Record Chart I – Incontinence P – Pacing A – Aggression C – Content S – Sleeping Time/Day Mon Tues Wed Thurs Fri Sat Sun 8-9 9-10 10-11 11-12 12-13 13-14 14-15 15-16 16-17 17-18 18-19 19-20 20-21 21-22 22-23 23-00 00-1 1-2 2-3 3-4 4-5 5-6 6-7 7-8
  • 10. Time/Day Mon Tues Wed Thurs Fri Sat Sun 8-9 A A A I A A C A 9-10 C C C C C C I A 10-11 C I C C P C C I A 11-12 P C C P C C P A 12-13 C C C P C P P 13-14 I P C I P P I I I A A P 14-15 C P A A C C A A P C 15-16 C P A P C P A P C 16-17 P P P A P P P A P 17-18 A P P P A P P P A P 18-19 I P P A P P P P 19-20 P A P A A P A P A P P 20-21 P S S A S S S 21-22 S S S S S S S 22-23 S S S S S S S 23-00 S S S S S S S 00-1 S S S S S S S 1-2 I P A S S S S S S 2-3 S S S S S S S 3-4 S S S S S S S 4-5 S S S S S S C 5-6 S S P S S S C 6-7 A S P S S S I P A 7-8 A S P S S S P A Pre - chart I – Incontinence P – Pacing A – Aggression C – Content S – Sleeping
  • 11. Time/Day Mon Tues Wed Thurs Fri Sat Sun 8-9 A A A I A A C A 9-10 C C C C C C I A 10-11 C I C C P C C I A 11-12 P C C P C C P A 12-13 C C C P C P P 13-14 I P C I P P I I I A A P 14-15 C P A A C C A A P C 15-16 C P A P C P A P C 16-17 P P P A P P P A P 17-18 A P P P A P P P A P 18-19 I P P A P P P P 19-20 P A P A A P A P A P P 20-21 P S S A S S S 21-22 S S S S S S S 22-23 S S S S S S S 23-00 S S S S S S S 00-1 S S S S S S S 1-2 I P A S S S S S S 2-3 S S S S S S S 3-4 S S S S S S S 4-5 S S S S S S C 5-6 S S P S S S C 6-7 A S P S S S I P A 7-8 A S P S S S P A Pre - chart I – Incontinence P – Pacing A – Aggression C – Content S – Sleeping
  • 12. Time/Day Mon Tues Wed Thurs Fri Sat Sun 8-9 A A A I A A C A 9-10 C C C C C C I A 10-11 C I C C P C C I A 11-12 P C C P C C P A 12-13 C C C P C P P 13-14 I P C I P P I I I A A P 14-15 C P A A C C A A P C 15-16 C P A P C P A P C 16-17 P P P A P P P A P 17-18 A P P P A P P P A P 18-19 I P P A P P P P 19-20 P A P A A P A P A P P 20-21 P S S A S S S 21-22 S S S S S S S 22-23 S S S S S S S 23-00 S S S S S S S 00-1 S S S S S S S 1-2 I P A S S S S S S 2-3 S S S S S S S 3-4 S S S S S S S 4-5 S S S S S S C 5-6 S S P S S S C 6-7 A S P S S S I P A 7-8 A S P S S S P A Pre - chart I – Incontinence P – Pacing A – Aggression C – Content S – Sleeping
  • 13. Time/Day Mon Tues Wed Thurs Fri Sat Sun 8-9 A A A I A A C A 9-10 C C C C C C I A 10-11 C I C C P C C I A 11-12 P C C P C C P A 12-13 C C C P C P P 13-14 I P C I P P I I I A A P 14-15 C P A A C C A A P C 15-16 C P A P C P A P C 16-17 P P P A P P P A P 17-18 A P P P A P P P A P 18-19 I P P A P P P P 19-20 P A P A A P A P A P P 20-21 P S S A S S S 21-22 S S S S S S S 22-23 S S S S S S S 23-00 S S S S S S S 00-1 S S S S S S S 1-2 I P A S S S S S S 2-3 S S S S S S S 3-4 S S S S S S S 4-5 S S S S S S C 5-6 S S P S S S C 6-7 A S P S S S I P A 7-8 A S P S S S P A Pre - chart I – Incontinence P – Pacing A – Aggression C – Content S – Sleeping
  • 14. Time/Day Mon Tues Wed Thurs Fri Sat Sun 8-9 A A A I A A C A 9-10 C C C C C C I A 10-11 C I C C P C C I A 11-12 P C C P C C P A 12-13 C C C P C P P 13-14 I P C I P P I I I A A P 14-15 C P A A C C A A P C 15-16 C P A P C P A P C 16-17 P P P A P P P A P 17-18 A P P P A P P P A P 18-19 I P P A P P P P 19-20 P A P A A P A P A P P 20-21 P S S A S S S 21-22 S S S S S S S 22-23 S S S S S S S 23-00 S S S S S S S 00-1 S S S S S S S 1-2 I P A S S S S S S 2-3 S S S S S S S 3-4 S S S S S S S 4-5 S S S S S S C 5-6 S S P S S S C 6-7 A S P S S S I P A 7-8 A S P S S S P A Pre - chart I – Incontinence P – Pacing A – Aggression C – Content S – Sleeping
  • 15. Behaviour and what might help Toilet Mrs Jones can use the toilet independently but cannot always find the toilet. Staff to approach Mrs Jones every 2 hours “Hello Mrs Jones, how are you? …… Shall I walk with you to the toilet?” and record in notes.
  • 16. Activity Mrs Jones always liked to be busy. Appropriate meaningful activity continues to be very important. A member of staff to accompany Mrs Jones to the local shop each afternoon to purchase a newspaper. Mrs Jones to assist staff with folding laundry every afternoon. Behaviour and what might help
  • 17. Understanding Mrs Jones Reason for referral Life story Behaviours and what might help
  • 18. Outcomes Change in staff approach Placement maintained Mrs Jones less isolated. Presented as more content within the care home.
  • 19. Time/Day Mon Tues Wed Thurs Fri Sat Sun 8-9 A A A I A A C A 9-10 C C C C C C I A 10-11 C I C C P C C I A 11-12 P C C P C C P A 12-13 C C C P C P P 13-14 C C C C C C C 14-15 C P A A C C A A P C 15-16 C P A P C P A P C 16-17 P P P A P P P A P 17-18 A P P P A P P P A P 18-19 I P P A P P P P 19-20 P A P A A P A P A P P 20-21 P S S A S S S 21-22 S S S S S S S 22-23 S S S S S S S 23-00 S S S S S S S 00-1 S S S S S S S 1-2 I P A S S S S S S 2-3 S S S S S S S 3-4 S S S S S S S 4-5 S S S S S S C 5-6 S S P S S S C 6-7 A S P S S S I P A 7-8 A S P S S S P A Pre - chart I – Incontinence P – Pacing A – Aggression C – Content S – Sleeping
  • 20. Time/Day Mon Tues Wed Thurs Fri Sat Sun 8-9 C C C C C C A 9-10 C C C C C C C 10-11 C C C C C C C 11-12 C C C C C C C 12-13 C C C C C C C 13-14 C C C C C C C 14-15 C P A C C C A C C 15-16 C C C C P C C 16-17 C C C C C C P 17-18 C C C C C C C 18-19 C P C C C P C 19-20 C C C C C C C 20-21 C S S C S S S 21-22 S S S S S S S 22-23 S S S S S S S 23-00 S S S S S S S 00-1 S S S S S S S 1-2 S S S S S S S 2-3 S S S S S S S 3-4 S S S S S S S 4-5 S S S S S S S 5-6 S S S S S S S 6-7 S S S C S S S 7-8 S C S C S S S Post - chart I – Incontinence P – Pacing A – Aggression C – Content S – Sleeping
  • 21. Clinical effectiveness Challenging Behaviour Scale (Moniz-Cook, 2001) Significant reduction in distress pre and post intervention
  • 22. Service user experience Person with Dementia Activity/engagement Mood Staff Positive feedback from staff
  • 23. Waiting times Prior to CLEAR Dementia Care Routine referrals often up to 3 months Currently Routine referrals 9 days Urgent referrals 3 days
  • 25. Service user experience “I got my dad back again”
  • 26. Reference Duffy, F (2016) “Look at all of me” a Clear model for dementia care. The Journal of Dementia Care, 22(3), 27-30 Frances.Duffy@northerntrust.hscni.net