Linde Healthcare launched a new digital valve for hospital gas cylinders. The valve informed clinicians the amount of time that a cylinder had left to deliver gas. Rather than using a new cylinder in case it ran out, the existing inventory could be used more efficiently. Customers were somewhat sceptical of the full value, until… This case study shows how a lean start-up approach can be used to identify incremental business value within a healthcare environment, and deliver a tracking and monitoring solution customers value.

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Industrial Innovation in Medical Gases
Mike Hogg, Partner & Systems Solution Director

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Product
Differentiation

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Customers weren’t keen!
Value
Cost
£

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Increase
Visibility?
Increase
Value?

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Connectivity Data Storage

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Nurses Porters Managers

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Nurses

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Porters

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Managers

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 Consumption
 Usage Efficiency
 Delivery Efficiency
 Cost Allocation
Managers

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Lean Innovation
Mock
Basic Prototype
Pilot
Implementation
Production
Rollouts
Production
Rollouts
Production
Rollouts
Feedback
Feedback
Feedback
Feedback

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Outcome

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Nurses

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Porters

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Managers

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Managers

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Success!
Value
Cost
£

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Success!
 Linde salespeople saw real value
 Customers agreed!
 In active use in major US Hospitals
 Installations in Europe ongoing

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Business led innovation
enabled by the Internet of Things
Organization

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mike.hogg@zuhlke.com
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