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The Experience Economy Game and DRM 
Don’t be Vertically Challenged! 
The Future of Content Marketing 
Wednesday, November 12, 2014 
Nolan Heimann LLP and Building 8
Once upon a time, there was a red-headed stepchild…
The Experience Economy 
Make Goods 
Extract 
Commodities 
Deliver 
Services 
Stage 
Experiences 
Differentiated 
Competitive 
Position 
Undifferentiated 
Market Pricing Premium
The Millennial-led Experience Economy 
 Meaningful experiences versus acquiring stuff 
 Not a rebellion against consumerism 
 Redefinition of what is valuable and worth paying for 
 New economy not driven by “what I have” but by search 
for “who I am”
Storytelling in the Millennial-led Experience 
Economy 
 A.K.A. making your company, entertainment, product, 
service and content relevant and valuable 
 Consumer is no longer a consumer; they are an audience 
 Your audience does not want just to consume and acquire; 
they want to adopt and experience 
 Products must be part of a true narrative experience
Technology and our “phygital” world 
 This year Accenture declared “Every business is a digital business” 
 Technological advancement increasingly is enabling blurring of 
digital and physical 
 Explosion of connected devices 
 Increased bandwidth 
 Advance robotics and 3D printing and prototyping 
 Rising real time analytics
Your Omni-Channel Approach… 
DON’T FORGET THE STEPCHILD!
Managing Digital Content: Rights Management 
(AKA Don’t be Vertically Challenged!) 
 Business model based on monetizing content must 
realize that its core asset is right to access the content 
 IP Management - think about entire life cycle: 
Contracts 
Rights 
Permitted Uses 
Royalties
 Best Practices: 
 Reposition Rights Management as a Core System 
 Reconstruct Rights Dimensions in a way that facilitates 
distribution channels 
 Reunite Rights Data 
 Improving IP management will: 
 Ensure compliance 
 Reduce costs 
 Increase rate of sale
Other Important Value of DRM to Your Business 
 Speed content distribution and innovation 
 Preserve digital assets for future use 
 Facilitate development and production process 
 Open new revenue streams/identify and leverage new 
business models 
 Enhanced licensing and merchandising opportunities 
 New markets for existing digital assets 
 Free up resources 
 Lower development, distribution and management costs
BOTTOM LINE ON BOTTOM LINE 
Your company can undertake more rapidly and strategically 
(and legally) more immersive, cohesive, agile and 
customizable brand and entertainment experiences, enabling 
you to be a much more desirable brand, strategic partner and 
licensor, thereby more robustly monetizing your assets
And in the end, the red-headed stepchild grew into a 
princess knight, beckoning to all who would listen… 
“Think Big, Be Brave and Get Ready!”

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The Experience Economy Game and DRM Don’t be Vertically Challenged!

  • 1. The Experience Economy Game and DRM Don’t be Vertically Challenged! The Future of Content Marketing Wednesday, November 12, 2014 Nolan Heimann LLP and Building 8
  • 2. Once upon a time, there was a red-headed stepchild…
  • 3. The Experience Economy Make Goods Extract Commodities Deliver Services Stage Experiences Differentiated Competitive Position Undifferentiated Market Pricing Premium
  • 4. The Millennial-led Experience Economy  Meaningful experiences versus acquiring stuff  Not a rebellion against consumerism  Redefinition of what is valuable and worth paying for  New economy not driven by “what I have” but by search for “who I am”
  • 5. Storytelling in the Millennial-led Experience Economy  A.K.A. making your company, entertainment, product, service and content relevant and valuable  Consumer is no longer a consumer; they are an audience  Your audience does not want just to consume and acquire; they want to adopt and experience  Products must be part of a true narrative experience
  • 6. Technology and our “phygital” world  This year Accenture declared “Every business is a digital business”  Technological advancement increasingly is enabling blurring of digital and physical  Explosion of connected devices  Increased bandwidth  Advance robotics and 3D printing and prototyping  Rising real time analytics
  • 7. Your Omni-Channel Approach… DON’T FORGET THE STEPCHILD!
  • 8.
  • 9.
  • 10.
  • 11. Managing Digital Content: Rights Management (AKA Don’t be Vertically Challenged!)  Business model based on monetizing content must realize that its core asset is right to access the content  IP Management - think about entire life cycle: Contracts Rights Permitted Uses Royalties
  • 12.  Best Practices:  Reposition Rights Management as a Core System  Reconstruct Rights Dimensions in a way that facilitates distribution channels  Reunite Rights Data  Improving IP management will:  Ensure compliance  Reduce costs  Increase rate of sale
  • 13. Other Important Value of DRM to Your Business  Speed content distribution and innovation  Preserve digital assets for future use  Facilitate development and production process  Open new revenue streams/identify and leverage new business models  Enhanced licensing and merchandising opportunities  New markets for existing digital assets  Free up resources  Lower development, distribution and management costs
  • 14. BOTTOM LINE ON BOTTOM LINE Your company can undertake more rapidly and strategically (and legally) more immersive, cohesive, agile and customizable brand and entertainment experiences, enabling you to be a much more desirable brand, strategic partner and licensor, thereby more robustly monetizing your assets
  • 15. And in the end, the red-headed stepchild grew into a princess knight, beckoning to all who would listen… “Think Big, Be Brave and Get Ready!”