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International Journal of Business Marketing and Management (IJBMM)
Volume 3 Issue 11 November 2018, P.P. 01-10
ISSN: 2456-4559
www.ijbmm.com
International Journal of Business Marketing and Management (IJBMM) Page 1
Airport Management: Sustainable Projects to Sustainable
Operations
Alper Dalkiran
Hill International LLC
Abstract: Airports are big campuses, divided into the groups of buildings, separated groups of buildings which
are achieving lots of functions, both integrated and standalone. These campuses are being use by the demands of
the passengers. They should understand airport usage statistics andrecorded results of actions as a vital index of
how the local trade, economy, production, and services developed and how this trend will develop. Airports plan
by the operational conditions, designed to smooth operations when transition and build. A sustainable airport
management can achieve by knowing of the key factors during the planning, designing, building, and operating
in life cycle phases. This paper describes factors to focus for planning, projecting, and operating of the
sustainable airport as a wide point of view; also studies the sustainability practices to guide the airport
managerial staff in a holistic approach. All environmental investments will return as a profit and sustain
economic stability of the airport.
Keywords:Airport Management, Sustainability, Sustainable Airport Design, Sustainable Airport Project,
Sustainable Airport Operations
I. Introduction
The concept of “Sustainability” is not just only for the construction or operational companies, but it is
important for all over the world precisely. Connecting the airports through the airline bridges together have
increased environmental effects for all the world. Beside those environmental negative effects, there have
improved problems caused by operational, social, and economical new problems to resolve. Considering the
population around the airport campuses, airport managers must think twice, and the end minded, and levels of
the management are the main responsible for the environmental and financial effects of their decisions.
Sustainable decisions caring with the environment and financially strength development plans are the main
pillars of the sustainability. Sustainability advice adds value to the Airport Construction works and the Airport
Operations.
The main idea for the Airport Management is minimum harmless decisions to sustain mentioned
economical entities for lasting long through the years. Airports must maintain their profitability to ensure this
idea. This idea can achievable through sustainable projects which must start with the planning and designing
phase. There should be a connection between the airport projects and the operations on sustainability. They
define this as overall sustainability.
Overall sustainability for airports is necessary for end minded operations. Business needs define the
airport project specifications and capacity needs carry the design on bigger numbers. However, bigger numbers
may not be just the bigger designs. Bigger designs are affecting the doubles or triples the problem counts and
adding new approaches to the solutions. Sustainability advises, and case studies are important if airports are
looking for seamless sustainable operations.
It has shown itself when scanning and researching through the resources “Airport Cooperative
Research Program” (ACRP) has a proven knowledge regarding what the airports can do on sustainability
(Martin, 2009). They have listed out the most important items on airport sustainability in their 18th
resolution.
This resolution can be understood as a master starting guide. The book called “Planning and Design of the
Airports” have focused on the planning of the airport and categorized this planning tasks into financial and
environmental titles. This study has mainly defended the importance of the financial strategy of the airports;
besides how the project must plan and realize. In an addition, operational issues have investigated on
environmental, ecological, and social effects subject. This study has focused the resolution of social benefits of
the airport project on a city development.
There is another resource on designing of the airport and the engineering or the airport as a book named
“Airport Engineering” (Ashford, 2011) which is focusing on capacity planning to focuses on air traffic
prediction. This book underlines the importance for the aviation organizations statistics and reports to predict
Airport Management: Sustainable Projects to Sustainable Operations
International Journal of Business Marketing and Management (IJBMM) Page 2
future figures. Aviation organizations are using the passenger seat for kilometers, airline movements per
destination, passenger count (pax) for specific destination figures to measure up the industry. Green-field air
projects are presumably hard to use these figures, but airport extension projects and development projects must
find those figures to better decisions. For green-field development projects, airports must use the below criteria
to decide,
 Expert judgment,
 Ratios and national statistics,
 Trend analysis,
 Market share reports,
 Economic development models.
Some integrated resolutions can develop by the below assessments,
 High season assessment,
 Route selection models,
 Visual model aided assessment.
Sustainability has considered of a cycle to develop by innovation and redesigning activities for reduce
environmental effects and improving the financial stability to reducing costs and improving the profit for the
facilities. Following sections will resolve the basics for the sustainable operations delivered from the sustainable
projects. Operational sustainability is a result of the environmental sustainability investments and environmental
sustainability actions are known by the sustainability practices. Those practices will help airport managerial staff
to evaluate as a guideline to manage the airport.
II. Prerequisites for the Sustainable Airports
Sustainability may define differently from different institutions and companies. Every department has
their own measurement and understanding for sustainability. Financial and commercial departments understand
financial stability from sustainability. However, technical departments are thinking the environmentally. Project
teams are focusing to clear and adapted working techniques to deliver the project package, but operational teams
must consider the conditions through the decades. Airport holistic approach has defined as to managing an
airport to ensure the integrity of the economic viability, operational efficiency, natural resource conservation,
and social responsibility of the airport by the „Airport Council International‟ (ACI) (ACI, 2005). Besides this
definition „Airport Cooperative Research Program‟ has categorize the “sustainability” under three subjects as
listed below (ACRP, Airport Sustainability Practices, 2008).
 Environmental practices commonly in place at airports include measuring and monitoring water
conservation, water quality, climate change, air quality, land use, biodiversity, environmentally
sustainable materials, waste, noise and aesthetics, energy, and green buildings.
 Economic sustainability practices commonly in place at airports include local hiring and purchasing,
contributing to the community, quantifying the value of sustainability practices, contributing to research
and development, and incentivizing sustainable behavior.
 Social concerns at airports include public awareness and education, stakeholder relationships, employee
practices and procedures, sustainable transportation, easing road congestion, accessibility, local culture
and heritage, indoor environmental quality, employee well-being, and passenger well-being.
For a summary, for an environmentally sustainable airport, some criteria that can understand a holistic view of
an airport‟s progress towards sustainability. A first criterion is the reporting for the environmentally sustainable
airports. How the reporting should consist to understand is this a sustainability. Which can be energy use, waste
management and natural resource use like water? Other criteria are we going to consider this usage by
quantitative or qualitative? Are there any stages to track the statuses like how to plan, design, implement and
measure the amount of the sustainable airports? Those answers are the basic keys areas for the airport
management.
Airport Management: Sustainable Projects to Sustainable Operations
International Journal of Business Marketing and Management (IJBMM) Page 3
Considering for all above prerequisites for the sustainable airports, below items can be the master criteria for the
sustainable airports.
 Reducing the energy usage,
 Reducing the effects to air and water quality and reducing the pollution,
 Waste management and reducing the waste,
 Reducing to use natural resources,
 Development for the construction materials and the techniques,
 Development for the constructional health and safety precautions,
 Securing airport operations from airport construction activities,
 Reducing the noise and pollution effects for the airport campus neighborhood,
 Reducing all the costs down,
Following sub sections will describe the Sustainable Projects and Transition activities to handle the sustainable
operations.
2.1 Sustainable Projects
Most important thing for the airport construction projects is the control. Sustainability has steered by the
controlling systems, like reporting and measuring, and these tools must design by planning phase. Planning
should address what the airport project will be. Planning phase ensures all the team members to end minded.
Sustainable projects become manageable when the planning defines the teams, target and what to do.
Next stage for the sustainable airport project is design. Design defines which material to use and how those
materials integrated to become an airport. Because, locally bought, environmentally neutral, long lasting
materials are the main input for the sustainable airport project. Management for the project must understand and
use the Sustainable Airport Practices from ACRP (ACRP, Construction Practices, Report 42, 2011). These
practices have categorized like below.
 Roles and responsibilities,
 Construction methods,
 Logistics,
 Equipment,
 Transportation,
 Material and equipment reuse,
 Sustainable materials.
Above criteria have filtered as below to subjects,
 Sustainability targets,
 Planning,
 Procurement competencies,
 Training and human resources,
 Meetings,
 Marketing and public relations,
 Health and safety,
 Competency and performance management,
2.2 Transition to the Operations
Airport projects are managing under FIDIC contracts (Fédération InternationaleDesIngénieurs- Conseils),
(FIDIC, 2007). These projects have several types of the contracts as described below.
 Green book, short-term contract,
 Red book, contract for following employers‟ requirements,
 Yellow book, contract for electrical and mechanical works starting from design to build,
 Orange book, turnkey design and built contracts,
 Silver book, turnkey, engineering, procurement, and built contract,
Airport Management: Sustainable Projects to Sustainable Operations
International Journal of Business Marketing and Management (IJBMM) Page 4
 DBO Project, design built and operate contract,
All these contracts have testing, commissioning and transition phases connected to the training of the human
resources. They call this as „Operational Readiness and Transfer‟ (ORAT) in airport industry. ORAT has
focuses on the operational needs to process passenger, baggage, security, and stakeholder activities. Ensures the
trainings are effective and prompt for the stakeholder processes. ORAT tests are shaping around the key
strategic plans to measure the readiness of the transport plans, master plans, environmental assessments,
business plans, supervision of the human resources, management of the processes, and operational safety.
Airport management is to be ensuring it matches those plans with a sustainable airport operation.
III. Sustainable Airport Concept and Operations
Sustainable airports provide development, transformation and improvement. Sustainable airport also an
aid to the reaching target. Below listed items are the airport sustainability key measures.
 Water use efficiency,
 Energy and atmosphere,
 Materials and resources,
 Interior air quality,
 Innovations on operations and maintenance,
 Education and training,
 Measurement and evaluation.
Airport sustainability can achievable by the focused management. Developing the gray water plumbing systems
and water air mixing adapters in sink armatures will help you hit the bulls-eye on target. If the airport
management focuses of the sustainable airport practices airport become economically and environmentally
sustainable. Sustainable Aviation Guidance Alliance (SAGA) has founded to create a knowledge base for
sustainability practices. Those practices have categorized under eight domains as below.
 Energy and climate,
 Ground transportation,
 Economic performance,
 Design and materials,
 Engagement and leadership,
 Water and waste,
 Natural resources,
 Human well-being.
Designing the spaces in airports to achieve a direct line of sight and vision glazing for building occupants has a
marginal cost below than 5 000 US dollars. But this capital cost payback time is usually lower than 2 years and
there won‟t be any big impact to operational and maintenance costs. However, there will be a huge positive
affect to human wellbeing and energy use in the airport buildings.
Airport sustainability management is mostly relying on sustainable projects. Standard project approach was only
considering about the project life cycle and focuses to a successful delivery. Successful delivery means for
project people is completing the pieces of the jigsaw puzzle together to visualize the end product. However,
sustainability needs for the corporations, developed society and the perception of the globalized people has
transformed the project understanding. The projects necessities have changed the way of working. Figure 1 is
showing the standard way of project life cycle which hasa planning, designing, building, and transferring
phases. Despite of the former project understanding environmentally, and economically stabilized, sustainable
airports must think about the wider effects of every design decision. Figure 2 shows the sustainability approach
for a life cycle for the entities which involves the project life cycle.
Airport Management: Sustainable Projects to Sustainable Operations
International Journal of Business Marketing and Management (IJBMM) Page 5
Figure1: Classicaland Practical ConstructionApproach
„Airports Going Green‟ (AGG) is measuring the airports how much sustainable they are. This arrangement is
targeting an overall transformation which is helping the aviation industry cleaner. AGG is using „Leadership in
Energy and Environmental Design‟ LEED methods to measure how the airport green. They believe zero
emissions in airports are not a dream anymore. LEED iscalculating the key environmental parameters to make
the airports overall score meaningful by Silver, Gold, and Platinum awards so AGG does in green
leavessymbols.
Figure2: SustainableAirportsManagement
Airport Management: Sustainable Projects to Sustainable Operations
International Journal of Business Marketing and Management (IJBMM) Page 6
3.1 Assessing the Sustainability Categories for Airport Management
SAGA is collecting sustainability practices for airport management people to let related area and category to
guide their companies for sustainable business and environment. Methodology for this assessment is using the
categories defined in SAGA to express and analysesustainability practices. All practices have their own
categories listed in Section 3. Those categories are decisive selections for the proposed practice. Each practice
can have one category or more related with the activities described under this practice.
Furthermore, system itself and the practice owner assigns a priority index for each practice between 1 to 100.
This value represents the importance and the severity of the proposed practice. Management people can focus
their own necessities considering this priority index. Priority index become important while calculating the
categories sum in the effect of multiplying. Each category will have their index value for related practice. Thus,
this value becomes the importance of each category on the selected airport characteristics.
Airports are big campuses and consists of lots of buildings inside. That buildings can be different functions for
the aviation perspective. Most important three functions can be listed as below.
 Scheduled passenger traffic,
 General aviation traffic,
 Cargo traffic.
Figure 3 is showing the distribution of categories for the airport traffic functions. Distributed totals are the
indicators for importance of the categories. Most important three categories are „Energy&Climate‟, „Design &
Materials‟, and „Human Well-Being‟. Which is followed by „Economic Performance‟ and „Engagement and
Leadership‟. The indexes are showing another hidden value which all categories are supporting „Economic
Performance‟ category in anyway.
Below figures have calculated from 968 sustainability practices. All practices have marked as eight categories
and the airport traffic functions demonstrated as „Scheduled pax‟, „General Aviation‟, and „Cargo‟. Those
figures are defining the importance for the sustainability domain (SAGA, Practices, 2015).
Figure 3: Sustainability categories distribution in sustainability practices
Figure 4 is showing the rated values derivate from SAGA Priority Index created by the practice owner and the
system. Prioritization Index is the result of the weight of the practice details. The practice details are fixed for
each practice for example the capital cost or operations and maintenanceexpenditures. The weighted index
Energy
&
Climate
Ground
Transpo
rtation
Econom
ic
Perform
ance
Design
&
Material
s
Engage
ment &
Leaders
hip
Water &
Waste
Natural
Resourc
es
Human
Well-
Being
Scheduled Pax 415 72 255 331 360 94 153 388
General Aviation 288 37 210 299 200 79 133 229
Cargo 341 49 229 309 220 84 150 260
Total 1044 158 694 939 780 257 436 877
0
200
400
600
800
1000
1200
Values
Sustainability Categories Distribution
Airport Management: Sustainable Projects to Sustainable Operations
International Journal of Business Marketing and Management (IJBMM) Page 7
reflects the authors preferences as represents itself on the airport function profile. On the resulted index value
those practices show its importance by the sustainability category.
Mentioned practices are the guides for airport management staff and focus points. A technical manager of the
airport and the financial department will focus different areas of the sustainability practices to focus on their
economic and environmental stability. It has shown as the total and functional based values in Figure 4 that,
most important category is „Energy & Climate‟ category. Energy is the most expensive and limited value in the
world and conservation of the energy is becoming more and more important in aviation industry.
Figure 4: Rated values for the categories, products of sustainability index.
Another 3 important areas are shown as „Design & Material‟, „Engagement & Leadership‟, and „Human Well-
Being‟ as per the calculation represented above. Those values are the key management focus points to let airport
more manageable. On the other hand, energy-based sustainability is not the only key for aviation industry.
Aviation industry has two important pillars; the airports and the airlines. Airlines are the biggest energy
consumers around the world comparing with the airports. For this reason, the energy consumptionshould be
evaluated for the airline point of view in the airport area (Dalkiran, 2017). Aircrafts are also responsible from
the environmental effects in the airport campuses.
3.2 Airlines Effect for The Environmental Sustainability In Airports
ICAO agrees about aircrafts are affecting the local environment below 3000 feet (ICAO, Air Quality Manual,
2011). It has stated as, “8.1.4 Note that the impact of an aircraft’s emissions plume, at or above 3 000 ft, on NO2
ground-level concentrations is very small even in a very conservative analysisand 1 000 ft is the typical limiting
altitude for groundlevel NO2 concerns”. So the airline based energy and climateeffects are on its place.
IATA has stated that airline traffic will be doubled in in 2036 comparing with 2016 in 20 years. That is creating
big concern for the environmental effects (IATA, Annual Review 2016) happening as an air pollution. These
effects are categorized under the energy and climate domain in SAGA practices (SAGA, 2015).
Table 1 shows about how the passenger and airline movement developed through the four years consequently
starting from 2010 in Thailand airports as an example. All aircraft movements have increased minimum 9% year
to year and the average of 13% which the passenger counts have increased minimum 8% and the average of
15% in same time frame. This shows very sustainable economic growth has achieved throughout the years. It is
also pointing another aspect of this growth as low-cost carrier. Low-cost carrier (LLC) has grown up minimum
15% and the passengers who are choosing the LLC airlines has grown up in same ratio. But it grows up in
average for the LLC airline movement is 20% while the pax grows up 24%. This defines the airports of
Thailand has a bigger sustainability figures on passenger development which will affect the airline new route
development and movement.
Rated
Energy
&
Climate
Rated
Ground
Transpo
rtation
Rated
Econom
ic
Perform
ance
Rated
Design
&
Materia
ls
Rated
Engage
ment &
Leaders
hip
Rated
Water
&
Waste
Rated
Natural
Resourc
es
Rated
Human
Well-
Being
Scheduled Pax 12987 2915 6838 8598 9666 3020 3517 9303
General Aviation 9723 1805 5682 7995 6058 2349 2877 5733
Cargo 11726 2426 6153 8282 6871 2586 3370 6677
Total 34436 7146 18673 24875 22595 7955 9764 21713
0
5000
10000
15000
20000
25000
30000
35000
40000
RatedValues
Rated Sustainability Categories with
SAGA Priority Index
Airport Management: Sustainable Projects to Sustainable Operations
International Journal of Business Marketing and Management (IJBMM) Page 8
Table 1: Aircraft and Passenger development of Thailand Airports
Aircraft (in thousands) Passengers (in Millions)
Year Allaircrafts LCCs Year AllPax LLCPax
2010 385.77 108.12 2010 57.2 13.99
2011 441.44 132.73 2011 66.3 17.65
2012 480.34 152.8 2012 71.52 20.34
2013 559.42 184.99 2013 86.13 26.61
Moving forward to IATA future expectations and the figures in Table1 is pointing to the airline movements are
improving gradually. This gradual improvement will increase environmental effects in the airports too.
Scientific discussions and research and development should focus on this mentioned growth to develop more
sustainability practices.
IV. Discussion, limitation and conclusion
Unlike many obstacles for the management staff in aviation sustainability practices are helpful. This paper has
focused the importance of sustainability and holistic specification of the environmental and economic point of
view. Airport sustainability categories evaluated under eight domains has shown that that „Energy and climate'
is the most important aspect of the airport management. A conceptual framework for the sustainability practices
and evaluation processes for the airports are helpful to focus management problems for the managers.
It has shown that three out of eight sustainability categorizations, „Ground transportation‟, „Water and waste‟,
and „Natural resources‟ are the tailing categories. However, following to all practices will help the managerial
staff to guide through their cost, social, and environmental targets. It is a matter of organization arrangement and
lost-profitability analysis to following those sustainability targets. Small airports are the significant developer
for these practices to easier re-organizations for the sustainability challenges.
Modern and technological approaches for the problems are always helping managers to record and assess
their actions in time. The airport managers can develop sustainability practices by recording and assessing the
actions and tasks through the improvement processes. Consequently, the calculation method on the
sustainability practices has shown that mentioned guidelines are key performance indicators of an airport
improvement.
This study has limitations on the data provided by the SAGA and practice authors respected their inputs are
reflecting their precise approaches for the improvement. Aviation industry believes the power of importance and
the power of the engineering. Evaluation for the experiences will be the most important value for safety and
development. Operational sustainability is a result of the environmental sustainability investments and
environmental sustainability actions are known by the sustainability practices.
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[41] IATA AnnualReview, 2016, https://www.iata.org/about/Documents/iata-annual-review-2016.pdf
[42] ICAO Air Quality Manual, Doc 9889, First Edition, 2011, International CivilAviationOrganization

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Airport Management: Sustainable Projects to Sustainable Operations

  • 1. International Journal of Business Marketing and Management (IJBMM) Volume 3 Issue 11 November 2018, P.P. 01-10 ISSN: 2456-4559 www.ijbmm.com International Journal of Business Marketing and Management (IJBMM) Page 1 Airport Management: Sustainable Projects to Sustainable Operations Alper Dalkiran Hill International LLC Abstract: Airports are big campuses, divided into the groups of buildings, separated groups of buildings which are achieving lots of functions, both integrated and standalone. These campuses are being use by the demands of the passengers. They should understand airport usage statistics andrecorded results of actions as a vital index of how the local trade, economy, production, and services developed and how this trend will develop. Airports plan by the operational conditions, designed to smooth operations when transition and build. A sustainable airport management can achieve by knowing of the key factors during the planning, designing, building, and operating in life cycle phases. This paper describes factors to focus for planning, projecting, and operating of the sustainable airport as a wide point of view; also studies the sustainability practices to guide the airport managerial staff in a holistic approach. All environmental investments will return as a profit and sustain economic stability of the airport. Keywords:Airport Management, Sustainability, Sustainable Airport Design, Sustainable Airport Project, Sustainable Airport Operations I. Introduction The concept of “Sustainability” is not just only for the construction or operational companies, but it is important for all over the world precisely. Connecting the airports through the airline bridges together have increased environmental effects for all the world. Beside those environmental negative effects, there have improved problems caused by operational, social, and economical new problems to resolve. Considering the population around the airport campuses, airport managers must think twice, and the end minded, and levels of the management are the main responsible for the environmental and financial effects of their decisions. Sustainable decisions caring with the environment and financially strength development plans are the main pillars of the sustainability. Sustainability advice adds value to the Airport Construction works and the Airport Operations. The main idea for the Airport Management is minimum harmless decisions to sustain mentioned economical entities for lasting long through the years. Airports must maintain their profitability to ensure this idea. This idea can achievable through sustainable projects which must start with the planning and designing phase. There should be a connection between the airport projects and the operations on sustainability. They define this as overall sustainability. Overall sustainability for airports is necessary for end minded operations. Business needs define the airport project specifications and capacity needs carry the design on bigger numbers. However, bigger numbers may not be just the bigger designs. Bigger designs are affecting the doubles or triples the problem counts and adding new approaches to the solutions. Sustainability advises, and case studies are important if airports are looking for seamless sustainable operations. It has shown itself when scanning and researching through the resources “Airport Cooperative Research Program” (ACRP) has a proven knowledge regarding what the airports can do on sustainability (Martin, 2009). They have listed out the most important items on airport sustainability in their 18th resolution. This resolution can be understood as a master starting guide. The book called “Planning and Design of the Airports” have focused on the planning of the airport and categorized this planning tasks into financial and environmental titles. This study has mainly defended the importance of the financial strategy of the airports; besides how the project must plan and realize. In an addition, operational issues have investigated on environmental, ecological, and social effects subject. This study has focused the resolution of social benefits of the airport project on a city development. There is another resource on designing of the airport and the engineering or the airport as a book named “Airport Engineering” (Ashford, 2011) which is focusing on capacity planning to focuses on air traffic prediction. This book underlines the importance for the aviation organizations statistics and reports to predict
  • 2. Airport Management: Sustainable Projects to Sustainable Operations International Journal of Business Marketing and Management (IJBMM) Page 2 future figures. Aviation organizations are using the passenger seat for kilometers, airline movements per destination, passenger count (pax) for specific destination figures to measure up the industry. Green-field air projects are presumably hard to use these figures, but airport extension projects and development projects must find those figures to better decisions. For green-field development projects, airports must use the below criteria to decide,  Expert judgment,  Ratios and national statistics,  Trend analysis,  Market share reports,  Economic development models. Some integrated resolutions can develop by the below assessments,  High season assessment,  Route selection models,  Visual model aided assessment. Sustainability has considered of a cycle to develop by innovation and redesigning activities for reduce environmental effects and improving the financial stability to reducing costs and improving the profit for the facilities. Following sections will resolve the basics for the sustainable operations delivered from the sustainable projects. Operational sustainability is a result of the environmental sustainability investments and environmental sustainability actions are known by the sustainability practices. Those practices will help airport managerial staff to evaluate as a guideline to manage the airport. II. Prerequisites for the Sustainable Airports Sustainability may define differently from different institutions and companies. Every department has their own measurement and understanding for sustainability. Financial and commercial departments understand financial stability from sustainability. However, technical departments are thinking the environmentally. Project teams are focusing to clear and adapted working techniques to deliver the project package, but operational teams must consider the conditions through the decades. Airport holistic approach has defined as to managing an airport to ensure the integrity of the economic viability, operational efficiency, natural resource conservation, and social responsibility of the airport by the „Airport Council International‟ (ACI) (ACI, 2005). Besides this definition „Airport Cooperative Research Program‟ has categorize the “sustainability” under three subjects as listed below (ACRP, Airport Sustainability Practices, 2008).  Environmental practices commonly in place at airports include measuring and monitoring water conservation, water quality, climate change, air quality, land use, biodiversity, environmentally sustainable materials, waste, noise and aesthetics, energy, and green buildings.  Economic sustainability practices commonly in place at airports include local hiring and purchasing, contributing to the community, quantifying the value of sustainability practices, contributing to research and development, and incentivizing sustainable behavior.  Social concerns at airports include public awareness and education, stakeholder relationships, employee practices and procedures, sustainable transportation, easing road congestion, accessibility, local culture and heritage, indoor environmental quality, employee well-being, and passenger well-being. For a summary, for an environmentally sustainable airport, some criteria that can understand a holistic view of an airport‟s progress towards sustainability. A first criterion is the reporting for the environmentally sustainable airports. How the reporting should consist to understand is this a sustainability. Which can be energy use, waste management and natural resource use like water? Other criteria are we going to consider this usage by quantitative or qualitative? Are there any stages to track the statuses like how to plan, design, implement and measure the amount of the sustainable airports? Those answers are the basic keys areas for the airport management.
  • 3. Airport Management: Sustainable Projects to Sustainable Operations International Journal of Business Marketing and Management (IJBMM) Page 3 Considering for all above prerequisites for the sustainable airports, below items can be the master criteria for the sustainable airports.  Reducing the energy usage,  Reducing the effects to air and water quality and reducing the pollution,  Waste management and reducing the waste,  Reducing to use natural resources,  Development for the construction materials and the techniques,  Development for the constructional health and safety precautions,  Securing airport operations from airport construction activities,  Reducing the noise and pollution effects for the airport campus neighborhood,  Reducing all the costs down, Following sub sections will describe the Sustainable Projects and Transition activities to handle the sustainable operations. 2.1 Sustainable Projects Most important thing for the airport construction projects is the control. Sustainability has steered by the controlling systems, like reporting and measuring, and these tools must design by planning phase. Planning should address what the airport project will be. Planning phase ensures all the team members to end minded. Sustainable projects become manageable when the planning defines the teams, target and what to do. Next stage for the sustainable airport project is design. Design defines which material to use and how those materials integrated to become an airport. Because, locally bought, environmentally neutral, long lasting materials are the main input for the sustainable airport project. Management for the project must understand and use the Sustainable Airport Practices from ACRP (ACRP, Construction Practices, Report 42, 2011). These practices have categorized like below.  Roles and responsibilities,  Construction methods,  Logistics,  Equipment,  Transportation,  Material and equipment reuse,  Sustainable materials. Above criteria have filtered as below to subjects,  Sustainability targets,  Planning,  Procurement competencies,  Training and human resources,  Meetings,  Marketing and public relations,  Health and safety,  Competency and performance management, 2.2 Transition to the Operations Airport projects are managing under FIDIC contracts (Fédération InternationaleDesIngénieurs- Conseils), (FIDIC, 2007). These projects have several types of the contracts as described below.  Green book, short-term contract,  Red book, contract for following employers‟ requirements,  Yellow book, contract for electrical and mechanical works starting from design to build,  Orange book, turnkey design and built contracts,  Silver book, turnkey, engineering, procurement, and built contract,
  • 4. Airport Management: Sustainable Projects to Sustainable Operations International Journal of Business Marketing and Management (IJBMM) Page 4  DBO Project, design built and operate contract, All these contracts have testing, commissioning and transition phases connected to the training of the human resources. They call this as „Operational Readiness and Transfer‟ (ORAT) in airport industry. ORAT has focuses on the operational needs to process passenger, baggage, security, and stakeholder activities. Ensures the trainings are effective and prompt for the stakeholder processes. ORAT tests are shaping around the key strategic plans to measure the readiness of the transport plans, master plans, environmental assessments, business plans, supervision of the human resources, management of the processes, and operational safety. Airport management is to be ensuring it matches those plans with a sustainable airport operation. III. Sustainable Airport Concept and Operations Sustainable airports provide development, transformation and improvement. Sustainable airport also an aid to the reaching target. Below listed items are the airport sustainability key measures.  Water use efficiency,  Energy and atmosphere,  Materials and resources,  Interior air quality,  Innovations on operations and maintenance,  Education and training,  Measurement and evaluation. Airport sustainability can achievable by the focused management. Developing the gray water plumbing systems and water air mixing adapters in sink armatures will help you hit the bulls-eye on target. If the airport management focuses of the sustainable airport practices airport become economically and environmentally sustainable. Sustainable Aviation Guidance Alliance (SAGA) has founded to create a knowledge base for sustainability practices. Those practices have categorized under eight domains as below.  Energy and climate,  Ground transportation,  Economic performance,  Design and materials,  Engagement and leadership,  Water and waste,  Natural resources,  Human well-being. Designing the spaces in airports to achieve a direct line of sight and vision glazing for building occupants has a marginal cost below than 5 000 US dollars. But this capital cost payback time is usually lower than 2 years and there won‟t be any big impact to operational and maintenance costs. However, there will be a huge positive affect to human wellbeing and energy use in the airport buildings. Airport sustainability management is mostly relying on sustainable projects. Standard project approach was only considering about the project life cycle and focuses to a successful delivery. Successful delivery means for project people is completing the pieces of the jigsaw puzzle together to visualize the end product. However, sustainability needs for the corporations, developed society and the perception of the globalized people has transformed the project understanding. The projects necessities have changed the way of working. Figure 1 is showing the standard way of project life cycle which hasa planning, designing, building, and transferring phases. Despite of the former project understanding environmentally, and economically stabilized, sustainable airports must think about the wider effects of every design decision. Figure 2 shows the sustainability approach for a life cycle for the entities which involves the project life cycle.
  • 5. Airport Management: Sustainable Projects to Sustainable Operations International Journal of Business Marketing and Management (IJBMM) Page 5 Figure1: Classicaland Practical ConstructionApproach „Airports Going Green‟ (AGG) is measuring the airports how much sustainable they are. This arrangement is targeting an overall transformation which is helping the aviation industry cleaner. AGG is using „Leadership in Energy and Environmental Design‟ LEED methods to measure how the airport green. They believe zero emissions in airports are not a dream anymore. LEED iscalculating the key environmental parameters to make the airports overall score meaningful by Silver, Gold, and Platinum awards so AGG does in green leavessymbols. Figure2: SustainableAirportsManagement
  • 6. Airport Management: Sustainable Projects to Sustainable Operations International Journal of Business Marketing and Management (IJBMM) Page 6 3.1 Assessing the Sustainability Categories for Airport Management SAGA is collecting sustainability practices for airport management people to let related area and category to guide their companies for sustainable business and environment. Methodology for this assessment is using the categories defined in SAGA to express and analysesustainability practices. All practices have their own categories listed in Section 3. Those categories are decisive selections for the proposed practice. Each practice can have one category or more related with the activities described under this practice. Furthermore, system itself and the practice owner assigns a priority index for each practice between 1 to 100. This value represents the importance and the severity of the proposed practice. Management people can focus their own necessities considering this priority index. Priority index become important while calculating the categories sum in the effect of multiplying. Each category will have their index value for related practice. Thus, this value becomes the importance of each category on the selected airport characteristics. Airports are big campuses and consists of lots of buildings inside. That buildings can be different functions for the aviation perspective. Most important three functions can be listed as below.  Scheduled passenger traffic,  General aviation traffic,  Cargo traffic. Figure 3 is showing the distribution of categories for the airport traffic functions. Distributed totals are the indicators for importance of the categories. Most important three categories are „Energy&Climate‟, „Design & Materials‟, and „Human Well-Being‟. Which is followed by „Economic Performance‟ and „Engagement and Leadership‟. The indexes are showing another hidden value which all categories are supporting „Economic Performance‟ category in anyway. Below figures have calculated from 968 sustainability practices. All practices have marked as eight categories and the airport traffic functions demonstrated as „Scheduled pax‟, „General Aviation‟, and „Cargo‟. Those figures are defining the importance for the sustainability domain (SAGA, Practices, 2015). Figure 3: Sustainability categories distribution in sustainability practices Figure 4 is showing the rated values derivate from SAGA Priority Index created by the practice owner and the system. Prioritization Index is the result of the weight of the practice details. The practice details are fixed for each practice for example the capital cost or operations and maintenanceexpenditures. The weighted index Energy & Climate Ground Transpo rtation Econom ic Perform ance Design & Material s Engage ment & Leaders hip Water & Waste Natural Resourc es Human Well- Being Scheduled Pax 415 72 255 331 360 94 153 388 General Aviation 288 37 210 299 200 79 133 229 Cargo 341 49 229 309 220 84 150 260 Total 1044 158 694 939 780 257 436 877 0 200 400 600 800 1000 1200 Values Sustainability Categories Distribution
  • 7. Airport Management: Sustainable Projects to Sustainable Operations International Journal of Business Marketing and Management (IJBMM) Page 7 reflects the authors preferences as represents itself on the airport function profile. On the resulted index value those practices show its importance by the sustainability category. Mentioned practices are the guides for airport management staff and focus points. A technical manager of the airport and the financial department will focus different areas of the sustainability practices to focus on their economic and environmental stability. It has shown as the total and functional based values in Figure 4 that, most important category is „Energy & Climate‟ category. Energy is the most expensive and limited value in the world and conservation of the energy is becoming more and more important in aviation industry. Figure 4: Rated values for the categories, products of sustainability index. Another 3 important areas are shown as „Design & Material‟, „Engagement & Leadership‟, and „Human Well- Being‟ as per the calculation represented above. Those values are the key management focus points to let airport more manageable. On the other hand, energy-based sustainability is not the only key for aviation industry. Aviation industry has two important pillars; the airports and the airlines. Airlines are the biggest energy consumers around the world comparing with the airports. For this reason, the energy consumptionshould be evaluated for the airline point of view in the airport area (Dalkiran, 2017). Aircrafts are also responsible from the environmental effects in the airport campuses. 3.2 Airlines Effect for The Environmental Sustainability In Airports ICAO agrees about aircrafts are affecting the local environment below 3000 feet (ICAO, Air Quality Manual, 2011). It has stated as, “8.1.4 Note that the impact of an aircraft’s emissions plume, at or above 3 000 ft, on NO2 ground-level concentrations is very small even in a very conservative analysisand 1 000 ft is the typical limiting altitude for groundlevel NO2 concerns”. So the airline based energy and climateeffects are on its place. IATA has stated that airline traffic will be doubled in in 2036 comparing with 2016 in 20 years. That is creating big concern for the environmental effects (IATA, Annual Review 2016) happening as an air pollution. These effects are categorized under the energy and climate domain in SAGA practices (SAGA, 2015). Table 1 shows about how the passenger and airline movement developed through the four years consequently starting from 2010 in Thailand airports as an example. All aircraft movements have increased minimum 9% year to year and the average of 13% which the passenger counts have increased minimum 8% and the average of 15% in same time frame. This shows very sustainable economic growth has achieved throughout the years. It is also pointing another aspect of this growth as low-cost carrier. Low-cost carrier (LLC) has grown up minimum 15% and the passengers who are choosing the LLC airlines has grown up in same ratio. But it grows up in average for the LLC airline movement is 20% while the pax grows up 24%. This defines the airports of Thailand has a bigger sustainability figures on passenger development which will affect the airline new route development and movement. Rated Energy & Climate Rated Ground Transpo rtation Rated Econom ic Perform ance Rated Design & Materia ls Rated Engage ment & Leaders hip Rated Water & Waste Rated Natural Resourc es Rated Human Well- Being Scheduled Pax 12987 2915 6838 8598 9666 3020 3517 9303 General Aviation 9723 1805 5682 7995 6058 2349 2877 5733 Cargo 11726 2426 6153 8282 6871 2586 3370 6677 Total 34436 7146 18673 24875 22595 7955 9764 21713 0 5000 10000 15000 20000 25000 30000 35000 40000 RatedValues Rated Sustainability Categories with SAGA Priority Index
  • 8. Airport Management: Sustainable Projects to Sustainable Operations International Journal of Business Marketing and Management (IJBMM) Page 8 Table 1: Aircraft and Passenger development of Thailand Airports Aircraft (in thousands) Passengers (in Millions) Year Allaircrafts LCCs Year AllPax LLCPax 2010 385.77 108.12 2010 57.2 13.99 2011 441.44 132.73 2011 66.3 17.65 2012 480.34 152.8 2012 71.52 20.34 2013 559.42 184.99 2013 86.13 26.61 Moving forward to IATA future expectations and the figures in Table1 is pointing to the airline movements are improving gradually. This gradual improvement will increase environmental effects in the airports too. Scientific discussions and research and development should focus on this mentioned growth to develop more sustainability practices. IV. Discussion, limitation and conclusion Unlike many obstacles for the management staff in aviation sustainability practices are helpful. This paper has focused the importance of sustainability and holistic specification of the environmental and economic point of view. Airport sustainability categories evaluated under eight domains has shown that that „Energy and climate' is the most important aspect of the airport management. A conceptual framework for the sustainability practices and evaluation processes for the airports are helpful to focus management problems for the managers. It has shown that three out of eight sustainability categorizations, „Ground transportation‟, „Water and waste‟, and „Natural resources‟ are the tailing categories. However, following to all practices will help the managerial staff to guide through their cost, social, and environmental targets. It is a matter of organization arrangement and lost-profitability analysis to following those sustainability targets. Small airports are the significant developer for these practices to easier re-organizations for the sustainability challenges. Modern and technological approaches for the problems are always helping managers to record and assess their actions in time. The airport managers can develop sustainability practices by recording and assessing the actions and tasks through the improvement processes. Consequently, the calculation method on the sustainability practices has shown that mentioned guidelines are key performance indicators of an airport improvement. This study has limitations on the data provided by the SAGA and practice authors respected their inputs are reflecting their precise approaches for the improvement. Aviation industry believes the power of importance and the power of the engineering. Evaluation for the experiences will be the most important value for safety and development. Operational sustainability is a result of the environmental sustainability investments and environmental sustainability actions are known by the sustainability practices. References [1] Steven C. Martin, 'PassengerAir Service Development Techniques', 2009, https://www.aci- na.org/static/entransit/acrp_passenger_air_service_development.pdf,Pages 22-30 [2] Robert Horonjeff, Francis X. McKelvey, William J. Sproule, Seth B. Young, 'Planning and Design of Airports', 2010, McGrawHill, Pages 543, 573 [3] Norman J. Ashford, SalehMumayiz, Paul H. Wright, 'AirportEngineering', 2011, JohWiley, Pages22 - 70 [4] 'APPENDIX 1. TABLES RELATING TO THE WORLD OF AIR TRANSPORT IN 2015', 2016, https://www.icao.int/annual-report-2015/Documents/Appendix_1_en.pdf, Pages 20-35 [5] ANTONIN KAZDA, ROBERT E. CAVES, 'AIRPORT DESIGN AND OPERATION', 2007, Elsevier, Pages21 - 41 [6] 'LEED is greenbuilding', 2018, https://new.usgbc.org/leed, Reached: 26/09/2018 [7] RosemarieAndolino, Sam Mehta, KenWestlake, DougWidener, 'SustainableAirport Manual', 2013, CDA - Chicago Department of Aviation, Page PL2-PL24, DC3-DC189 [8] Birol Kılkış, Şiir Kılkış, 'New exergymetrics for energy, environment, and economynexus and optimum design model for nearly-zeroexergyairport (nZEXAP)systems', 2016, Energy, Vol 140, Pages 1329-1349 [9] James H. Grothaus, Thomas J. Helms, ShaunGermolus,DaveBeaver, KevinCarlson, Tim Callister, 'Guidebook for Managing Small Airports', 2009, TransportationResearch Board, Pages 8-89 [10] 'AirportSustainability, A HolisticApproach to EffectiveAirport Management', 2005, https://www.aci- na.org/static/entransit/Sustainability%20White%20Paper.pdf,Reached: 09/09/2018
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