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Should we banish the word…




        …‘requirements’?
     An experimental session created by Marie Atallah

                 Copyright Marie Atallah 2011
Requirements Capture
   is a major cause of
         division
among Business Analysts




           Copyright Marie Atallah 2011
Anything goes!
Choose any path you like to
capturing requirements –
these days, they are all acceptable
and
many lead to confusion!

               Copyright Marie Atallah 2011
Is the cause of this confusion that the
word ‘requirements’ is just too generic?

              Copyright Marie Atallah 2011
What would happen if we banished the word
‘requirements’ from our Requirements Catalogues?




                  Copyright Marie Atallah 2011
To find out, we
put ourselves in the spotlight
to observe how we work.




                  Copyright Marie Atallah 2011
We experimented by brainstorming
     potential categories for
 requirements capture - for both
 unfamiliar and familiar fields of
              work

            Copyright Marie Atallah 2011
We brainstormed categories for a
Requirements Catalogue without
using the word ‘requirements’ for
the following types of projects:
•Engineering / building (Yellow)

•An artistic/design based product (Pink)

•A musical product (Green)

•A mystery product (Orange)

•An upgrade to a well-known website.
(White)

                      Copyright Marie Atallah 2011
Here are the projects that we
considered


     Yellow             Pink              Green             Orange             Off-white

 Tunnel to link   A computer         A new Opera       Mystery Product   Upgrade E-BAY to
 Alaska and       desk that folds    to                'Y'               offer real-time cattle
 Russia           up into a          commemorate                         and sheep auctions
                  briefcase with     the Middle                          with video
                  laptop and         East
                  cables.            revolutions
 A                Engagement         A new song        Mystery Product   Enhance
 revolutionary    portrait of        for Michael       'Z'               Amazon.Com to
 new aircraft     William and        Buble                               offer a DIY Estate
 carrier.         Kate                                                   Agency service
 New HQ           A replacement      An Anthem for     Mystery Product   Enhance
 building for     programme for      the Olympics      'W'               www.lastminute.co
 Maclaren         Teletubbies                                            m to offer
 (Formula 1)                                                             rightnow.com
                                                                         functionality to offer
                                                                         services / events
                                    Copyright Marie Atallah 2011         within 1 -4 hours.
We did this:


 •     To share the types of words that we might use
 for categories of requirements so that we could
 explore alternatives to using the generic word
 ‘requirements’.
 •    To see if we approach the requirements-
 capture process differently when we are in
 unfamiliar territory
                  Copyright Marie Atallah 2011
The experiment produced
an interesting set of
requirements categories for each
‘project’ - without using the word
‘requirements’.       iiba banish reqs
                       brainstorm re...



The Results also raised a number of
questions for us to ask ourselves…...
             Copyright Marie Atallah 2011
Question 1




If requirements are presented in a structured
manner, could this ease communication for all
concerned?

But how do we know what the right
structure is?
                 Copyright Marie Atallah 2011
Question 2




Are we so usually so close to the coal
 face that we can no longer see the
              quarry?



               Copyright Marie Atallah 2011
Question 3




  How should the Requirements Catalogue
  differ from the Business Case and Project
                    Plan?

                Copyright Marie Atallah 2011
Question 4




        Should we do more modelling?
Modelling data and functions is an important but often neglected activity
  during the requirements capture phase. We refreshed our modelling
  skills by attempting to model a song! This provided an opportunity to
 think outside the usual boundaries and focus on the modelling process.



                          Copyright Marie Atallah 2011
Question 5




  Should all projects start with a top-
       down process analysis?


              Copyright Marie Atallah 2011
Question 6



Should all requirements be captured
in a structured manner?

Should we model whatever we
capture?

             Copyright Marie Atallah 2011
My personal conclusions ….
Should we banish the word ‘requirements’?

                  YES….........

                 Copyright Marie Atallah 2011
……to the Title Page of the
Requirements Catalogue!



        Copyright Marie Atallah 2011
WHY?

Copyright Marie Atallah 2011
Because ‘requirements’ are
              just like
           ‘vegetables’!
 The word ‘Vegetables’ could be used on the front of a catalogue, but NOT inside! -
it is far more useful to the customer, to have them grouped into categories e.g.
carrots, potatoes etc rather than ‘Vegetable 1’ ‘Vegetable 2’. The same applies to
‘Requirements’. Of course, the categories may vary according to customer needs,
e.g. a catalogue of Vegetables for the Still Life Art Class may require classification
by colour and shape.
                                 Copyright Marie Atallah 2011
So what about
           inside
the Requirements Catalogue?


         Copyright Marie Atallah 2011
As we saw during the brainstorm, it is
possible to define categories for requirements
      capture - without using the word
                ‘requirements’.



                 Copyright Marie Atallah 2011
As we saw during the brainstorm, it is
possible to define categories for requirements
      capture - without using the word
                ‘requirements’.

 However, the choice of categories is crucial to the ultimate
   effectiveness and measurability of the requirements
                       Copyright Marie Atallah 2011
My suggestion for
Categories inside the
catalogue,
•     Context model
•     Required functions i.e. process models (including
      business rules, Decision Models etc.)
•     Required data i.e. a data model
•     Required reporting / MI
•     Technical / non-functional specifications (e.g.
      performance related requirements)
The Catalogue would also take into account and
make reference to:
•     relevant legislation / regulation / standards
•     relevant market / competitive drivers,
•     relevant best practice / state of the art developments
                                    Copyright Marie Atallah 2011
My own conclusions
   The word ‘Requirements’ is just a collective name for a group of
   categories - a requirement (like a vegetable) cannot usefully exist
   without further clarification and context.

   Any requirement should always belong to a category (e.g. it is a
   ‘process requirement’, or a ‘data requirement’ ) – and each category
   should be modelled (e.g. a data model, a process model).

   Each category should map onto a Context model (e.g. a UML
   Business Context Diagram, or a Level 0 Data Flow Diagram )

   The Context should always define the scope and provide a backdrop
   against which the detail can be mapped.

                         Copyright Marie Atallah 2011

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Banish the word Requirements? - Marie Atallah

  • 1. Should we banish the word… …‘requirements’? An experimental session created by Marie Atallah Copyright Marie Atallah 2011
  • 2. Requirements Capture is a major cause of division among Business Analysts Copyright Marie Atallah 2011
  • 3. Anything goes! Choose any path you like to capturing requirements – these days, they are all acceptable and many lead to confusion! Copyright Marie Atallah 2011
  • 4. Is the cause of this confusion that the word ‘requirements’ is just too generic? Copyright Marie Atallah 2011
  • 5. What would happen if we banished the word ‘requirements’ from our Requirements Catalogues? Copyright Marie Atallah 2011
  • 6. To find out, we put ourselves in the spotlight to observe how we work. Copyright Marie Atallah 2011
  • 7. We experimented by brainstorming potential categories for requirements capture - for both unfamiliar and familiar fields of work Copyright Marie Atallah 2011
  • 8. We brainstormed categories for a Requirements Catalogue without using the word ‘requirements’ for the following types of projects: •Engineering / building (Yellow) •An artistic/design based product (Pink) •A musical product (Green) •A mystery product (Orange) •An upgrade to a well-known website. (White) Copyright Marie Atallah 2011
  • 9. Here are the projects that we considered Yellow Pink Green Orange Off-white Tunnel to link A computer A new Opera Mystery Product Upgrade E-BAY to Alaska and desk that folds to 'Y' offer real-time cattle Russia up into a commemorate and sheep auctions briefcase with the Middle with video laptop and East cables. revolutions A Engagement A new song Mystery Product Enhance revolutionary portrait of for Michael 'Z' Amazon.Com to new aircraft William and Buble offer a DIY Estate carrier. Kate Agency service New HQ A replacement An Anthem for Mystery Product Enhance building for programme for the Olympics 'W' www.lastminute.co Maclaren Teletubbies m to offer (Formula 1) rightnow.com functionality to offer services / events Copyright Marie Atallah 2011 within 1 -4 hours.
  • 10. We did this: • To share the types of words that we might use for categories of requirements so that we could explore alternatives to using the generic word ‘requirements’. • To see if we approach the requirements- capture process differently when we are in unfamiliar territory Copyright Marie Atallah 2011
  • 11. The experiment produced an interesting set of requirements categories for each ‘project’ - without using the word ‘requirements’. iiba banish reqs brainstorm re... The Results also raised a number of questions for us to ask ourselves…... Copyright Marie Atallah 2011
  • 12. Question 1 If requirements are presented in a structured manner, could this ease communication for all concerned? But how do we know what the right structure is? Copyright Marie Atallah 2011
  • 13. Question 2 Are we so usually so close to the coal face that we can no longer see the quarry? Copyright Marie Atallah 2011
  • 14. Question 3 How should the Requirements Catalogue differ from the Business Case and Project Plan? Copyright Marie Atallah 2011
  • 15. Question 4 Should we do more modelling? Modelling data and functions is an important but often neglected activity during the requirements capture phase. We refreshed our modelling skills by attempting to model a song! This provided an opportunity to think outside the usual boundaries and focus on the modelling process. Copyright Marie Atallah 2011
  • 16. Question 5 Should all projects start with a top- down process analysis? Copyright Marie Atallah 2011
  • 17. Question 6 Should all requirements be captured in a structured manner? Should we model whatever we capture? Copyright Marie Atallah 2011
  • 18. My personal conclusions …. Should we banish the word ‘requirements’? YES…......... Copyright Marie Atallah 2011
  • 19. ……to the Title Page of the Requirements Catalogue! Copyright Marie Atallah 2011
  • 21. Because ‘requirements’ are just like ‘vegetables’! The word ‘Vegetables’ could be used on the front of a catalogue, but NOT inside! - it is far more useful to the customer, to have them grouped into categories e.g. carrots, potatoes etc rather than ‘Vegetable 1’ ‘Vegetable 2’. The same applies to ‘Requirements’. Of course, the categories may vary according to customer needs, e.g. a catalogue of Vegetables for the Still Life Art Class may require classification by colour and shape. Copyright Marie Atallah 2011
  • 22. So what about inside the Requirements Catalogue? Copyright Marie Atallah 2011
  • 23. As we saw during the brainstorm, it is possible to define categories for requirements capture - without using the word ‘requirements’. Copyright Marie Atallah 2011
  • 24. As we saw during the brainstorm, it is possible to define categories for requirements capture - without using the word ‘requirements’. However, the choice of categories is crucial to the ultimate effectiveness and measurability of the requirements Copyright Marie Atallah 2011
  • 25. My suggestion for Categories inside the catalogue, • Context model • Required functions i.e. process models (including business rules, Decision Models etc.) • Required data i.e. a data model • Required reporting / MI • Technical / non-functional specifications (e.g. performance related requirements) The Catalogue would also take into account and make reference to: • relevant legislation / regulation / standards • relevant market / competitive drivers, • relevant best practice / state of the art developments Copyright Marie Atallah 2011
  • 26. My own conclusions The word ‘Requirements’ is just a collective name for a group of categories - a requirement (like a vegetable) cannot usefully exist without further clarification and context. Any requirement should always belong to a category (e.g. it is a ‘process requirement’, or a ‘data requirement’ ) – and each category should be modelled (e.g. a data model, a process model). Each category should map onto a Context model (e.g. a UML Business Context Diagram, or a Level 0 Data Flow Diagram ) The Context should always define the scope and provide a backdrop against which the detail can be mapped. Copyright Marie Atallah 2011