Set of slides from the IFLA ARL Webinar on Rebuilding Libraries/Museums after a Disaster. Mme Saad's slides are not available.

1. IFLA PRESENTS
Tales of rising from the ashes:
rebuilding libraries/museums
after a disaster
Academic and Research Libraries Section Webinar Series
Ujala Satgoor | Marília Bonas | Gelnar Atoui Saad
Okanlawon O. Adediji | Engelbert Schödder
October 11, 2021

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4. UCT JAGGER LIBRARY
Ujala Satgoor
Executive Director: Libraries
University of Cape Town
11 October 2021

5. 2012 - 17 April 2021 18 April 2021
“The juxtaposition of a problematic history, the beauty of the structure and its
progressive contents was in itself thought-provoking”
A friend of the Jagger Library

6. AN ELEMENTAL EXPERIENCE
● ●

7. What was lost
TO FIRE?
WHAT WAS
damaged BY
WATER?
JAGGER READING ROOM (LOST)
● African Studies Collection (45 500)
● African Films Collection (3500)
● Significant part of Govt Pubs (43 040)
JAGGER BASEMENTS (WATER DAMAGE)
● AV Collection
● Maps and architectural drawings
● Rare and Antiquarian Books
● Monographs

8. At-a-glance
Approx. 10000 items in cold storage
12 900 crates filled with materials
2000 volunteers; 5-hour shifts from 0800 to 18:00
17 days to remove materials from the Jagger
basement
8 locations where materials are stored
cold & dry storage containers on site
O Covid-19 cases!

9. Financial reports for insurance claim
• SAP
• ALMA
African Studies and Govt Publications Monograph Collection
• ALMAAnalytics & Acquisitions
African Film and Video Collection
• ALMA
• Web embedded guides (with hyperlinks) and lists
Manuscripts
• Online guide to the Manuscripts
• AtoM (archival hierarchies that enable inventories to be drawn of the collection)
Stock Registers (Reconciliation Guide)
• Google Drive
Reconciliation: A systems approach
1st definitive report 10 June

10. Lessons learnt
Time is of the essence
Bring in the experts – salvage; preservation and
conservation; project management
Communication – centralized; clarity of message;
spokesperson
Decisive and diffused leadership – focus on the goal
Strategic thinking and planning – disaster
management and recovery (use the resources
available (IFLA, NEDCC); business continuity
Stakeholder relations – institutional, sectoral,
national, alumni & donors
Integrated approach and team mindset
Values – respect, integrity, trust, honesty, empathy,
professionalism

11. •National and institutional collections
•Management/ development, consolidation and
collaboration
•Disaster preparedness and risk management
•Rapid response and resource-sharing
•Investment and career-pathing
•Scarcity of skills, shrinking expertise and
institutional capabilities
ESTABLISH A CENTRE OF
EXCELLENCE IN P&C
NATIONAL CONVERSATION
Leverage the moment
INSTITUTIONAL REPUTATION
• Goodwill, collaborations, sponsorships
AFFIRMATION OF THE
KNOWLEDGE PROJECT
• Value of the Library
• Collaboration beyond UCT
• Global groundswell of support to rebuild
• Business continuity

12. Going forward…
RE-DEFINE
RE-IMAGINE
RE-PURPOSE
RE-INVIGORATE
RESILIENCE

13. IFLA PRESENTS
Next speaker

14. speaker
Marília Bonas
Museum of the Portuguese Language
São Paulo, Brazil.

16. Museum of the Portuguese Language
Inaugurated in 2006, the Museum of the Portuguese Language has received around
4 MILLIONS VISITORS
throughout 10 years
Wide recognition by
the national and
international press
One of the TOP 4 BEST
MUSEUMS of Brazil and Latin
America acoording to Trip
Advisor.
319,000 attendances provided by
the Educational Program and
training of approximately 1,620
teachers, in addition to conquering
awards and recognitions
Awards in Communication:
ABERJE (2018) and
Fundacom (2019)
UNESCO Best Communication
and Information Award
(2006)

17. The fire that hit the Museum
December 21st 2015:
National and international media
repercussion of the tragedy
4th Stage - Implementation of Museography,
Accessibility, Educational Program,
Communication and Lighting of the
Temporary Exhibition’s room
December of 2016:
The Government of São Paulo and Roberto Marinho Foundation
establish an alliance for the museum reconstruction,
production and content review
Step 2 - Roof
Stage 3 - Interiors
1st Stage - Restoration of
Facades and Frames

20. Reconstruction schedule
Jul/18
Interior
restoration
Oct/18
Interior
adaptation
Aug/2021
Museum’s
inauguration
Jul/18
Development of
projects and
exhibition’s content
CONTENT
RECONSTRUCTION
Aug/20
Production of
accessibility
resources
Oct/20
Implementation
and testing
Oct/19
Production of
Expography
Nov/19
End of
rebuilding

21. 1st Floor

22. 2nd Floor

23. 3rd Floor

24. Terrace

25. museu
da língua
portuguesa
THE MUSEUM OF THE
PORTUGUESE LANGUAGE IS
COMPOSED OF TWO MAIN
SEGMENTS:
The LONG-TERM EXHIBITION
presents a historical, social and
cultural view of the Portuguese
language.
The REFERENCE CENTER, which
preserves, references, researches
and communicates, based upon the
museum’s mission and values to
approach the Portuguese language
as a culture heritage.

26. LANGUAGES
OF
THE
WORLD

27. LANGUAGE
FAMILY

28. STREET
LANGUAGE

29. EVERYDAY
LANGUAGE

30. ALLEY
OF
WORDS

31. CROSSWORDS
The main languages that influenced the Brazilian portuguese

32. THE PORTUGUESE LANGUAGE HISTORY IN BRAZIL
From the formation of the Portuguese idiom until today

33. THE
LANGUAGE
KNOTS

34. WAYS
TO
SPEAK

35. WHAT
CAN
THE
LANGUAGE
DO?

36. LANGUAGE
SQUARE

38. PROGRAMS
Educational and Territory)
Integration to SISEM-SP (State Museum System)
Communication and Institutional Development
Building maintenance, preventive conservation and
safety
Executive Management, Transparency and
Governance
Reference Center (documentation, conservation
and research)
Exhibitions
Cultural Programming

39. Since the reopening to the public on August 1st 2021, the Museum of the
Portuguese Language has received more than 20,000 visitors to date.

40. Final advices:
● Make sure to always have up-to-date technical reports on
safety, electrical and infrastructure areas and forward them to
the supervisors.
● Communicate the maintenance and conservation urgent needs
from all areas to the superior bodies, conditioning the operation
and visitors' attendance to their resolutions.
● Conduct fire brigade and emergency training regularly.
● Keep close relationship with all emergency services (fireman,
police, etc.), as well as updated contacts.

42. IFLA PRESENTS
Next speaker

43. speaker
OKANLAWON O. ADEDIJI
Former University Librarian
Alex Ekwueme Federal University,
Ndufu-Alike, Ebonyi State, Nigeria
E-mail: ooadediji@gmail.com

44. INTRODUCTION
● The Alex Ekwueme Federal
University Ndufu-Alike, Ikwo
(AEFUNAI) established in 2011,
officially commenced academic
session in 2012.
● University Library named after the
pioneer Vice-Chancellor as
Distinguished Professor Oyewusi
Ibidapo-Obe Library.
● Library under construction since
2012, in June, 2018 not yet
commissioned.

45. Rainstorm, part of Library roof blown off,
and the Library flooded.
Users/readers had to exit Library as quickly
as possible for safety.
Nature of the Disaster

46. Management Intervention

47. Management Intervention
● Salvaging materials, relocating them.
● Inspection of damage by Director of Works.

48. Management Intervention

49. Impact of the Disaster
▪ Damage to the Library Collections
▪ Damage to the Online Public Access Catalog
(OPAC)
▪ Damage to the Library Facilities
▪ Damage to the Library Building
▪ Disruption of Library Services

50. Actions Taken
● Relocation to a new
Building
● Two Committees
set up:
➢ The Recovery
and Restoration
Committee
➢ The Relocation
Committee
1.) The Recovery and Restoration Committee
❑ To identify, categorize and do the listing of the
damaged library resources viz: the collections (books,
journals, magazines, CDs etc.), equipment, furniture
and other facilities.
❑ To determine the extent of damage of each resource.
❑ Do proper documentation of the damaged items in
each Unit and the general reading rooms.
❑ Prepare each item for restoration if and where
necessary.
❑ Identify relevant companies, vendors for the
restoration should there be need.

52. 2.) The Relocation Committee
❑ To look at the modalities of effective movement of the Library’s resources to the new
temporary site
❑ To guarantee the protection of vital records and documents.
❑ To ensure minimal loss of materials and to prevent further damage to the equipment in the
course of relocation
❑ To do Site Preparation of the temporary library which include but is not limited to the
following:
■ Deep cleaning
■ Supervise the installation of Power, Air-conditioners, Ceiling Fans, Toilet facilities etc.
■ Ensure the physical movement of the library Unit by Unit in an orderly manner.
■ Liaise with the Department of Works and services or any other appropriate university unit for
Logistics as may be required..

56. Lessonfromthe Disaster
-
•
Subscriptionandaccessto
electronicresourcesbecame
amatter of priority.
Asectionof the E-library

57. Lessons from the Disaster
● Library building, ab initio, had design problems. Prototype followed anyway!
● Inadequate supervision, structural defects caused the disaster.
● Librarians could be involved in the writing of the Briefs for designing library
buildings.

58. Lessons from the Disaster Contd..
● The incident fast-tracked establishment of Faculty Libraries.
● Collection redistributed because of shelve space issues.
● Library policy quickly drafted to solve congestion of the main library.
● Subscription and access to electronic resources was prioritized.
● The lack of ‘green’ consideration for the library building was realized. No trees
to break wind, no structure bordering it on most sides. Food for thought!

59. Lessons from the Disaster Contd..
● In this part of the world, we prepare and make provision in order to mitigate
the occurrence of fire disaster in the library; rarely do you find a library
prepared for the accident of windstorm and or flooding.
● There should be a blueprint to guide in such circumstance.

60. How We Bounced Back
● These three stakeholders played immense roles in ensuring we bounced
back within the shortest time possible. We appreciate each one of them.
They are:
➢ The University Management that readily acceded to all our requests so that we
open our services to the students on time.
➢ The Tertiary Education Trust Fund (TETfund) – a federal government agency
that disburses funds to Nigerian universities for developmental purposes, with
regular disbursement, made implementation of repairs and relocation easy.
➢ The Library Staff were and still are wonderful people. The display of commitment,
dedication and their resolve to work themselves out could not be imagined.

61. Kudos to committed staff!
We were able to bounce back in less than two months!!

62. Thank you for Listening

63. IFLA PRESENTS
Next speaker

64. speaker
Gelnar Atoui Saad
Executive Director
Lebanese National Library, Lebanon

65. Mme Saad had technical difficulties emailing slides.
She shared screen during the presentation. ARL has
no PPT from her.
Her slides are viewable in the recording.

66. IFLA PRESENTS
Next speaker

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69. speaker
Engelbert Schödder
Professional Fire Brigade (Cologne/ Germany)
Non-Medical Practitioner (Psychotherapy) and
Certified Consultant for Psychotraumatology

70. Psychotraumatology
 Critical incident
 A situation that potentially extends the coping capabilities
 Stress responses
 Flight
 Fight
 Freeze

71. Psychotraumatology
 Visible stress symptoms
 Shaking
 Sweating
 Flushed or pale skin
 Rapid breathing
 Restlessness
 Walking around aimlessly
 Displacement activity
 …

72. Psychotraumatology
 Non-visible stress symptoms
 Rapid heartbeat
 Inner unrest
 Memory disorder
 Overthinking
 …

73. Psychotraumatology
Acute stress disorder
normal reaction of a
normal person
to an
abnormal incident

74. Process of an acute stress disorder
Stress
reaction
Processing Recovery
t
Up to 72 hours 6 to 8 weeks
Incident
beyond
worldview

75. Acute measures
 Move affected people out of sight of the incident
 Listen calmly to those affected
 Let those affected make small decisions
 Psychoeducation
 Establish a structure
 Offer relief conversations towards the evening

76. Outlook
 Every affected person processes an incident
differently
 Most people process it well
 Few people need therapeutic help
 Very few people need therapy over a longer
period of time

77. Support after the collapse of the Cologne City Archive
 On the first day there was no support offered
 On day 2 first conversations with the PSU
(psychosocial support) team of the Cologne Fire
Department
 First relief conversations
 Psychoeducation
 A clear structure was established
 Later support by the company ‚Humanprotect‘

78. Thank you for
your attention

79. Thank you!
Ujala Satgoor | Marília Bonas | Gelnar Atoui Saad
Okanlawon O. Adediji | Engelbert Schödder
Q&A