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Business climate
from the SMEs point of view:
results of the «2nd Annual Business
Climate Assessment»
Oksana Kuziakiv,
Executive Director of the Institute for Economic Research and Policy
Consulting, Head of the IER-CCSS
Kyiv, December 13, 2017
2
• ABCA is a tool for:
(1) Monitoring and evaluation of business climate
(2) Identifying barriers to SME development
(3) Formulating the list of key economic and regulatory policy measure to improve
business climate in Ukraine
• Outputs:
(1) Annual analytical reports
(2) Databases (raw data series and aggregates data series) that can be used by policy
advisers, researchers, scholars for different purposes
(3) National Index of Business Climate, Regional Index of Business Climate, Ranking of
regions
(4) Cost of complying with regulations
• Methods of the gathering of information:
(1) The enterprise survey
(2) Focus group discussions
(3) In-depth interviews with representatives of regional authorities and civil society
Annual Business Climate Assessment — ABCA
Portrait of SMEs
Index of Business Climate: 2016/2017 vs 2015/2016
The business climate has
slightly improved. Index of
Business Climate (IBC)* for
2016/2017 has reached to
0.06 comparing to 0.01 for
2015/2016.
*-1 : the worst possible business
climate
+1 the best possible business
climate
The IBC is an aggregated
index that consists of four
sub-indexes.
The Regional Index of Business Climate 2016/2017
0.25
0.18 0.18 0.17
0.14 0.13 0.12 0.12 0.12 0.11 0.11 0.11 0.11
0.08 0.08 0.07 0.07 0.06 0.06 0.05 0.04 0.04
0.01 0 0
-0.4
-0.3
-0.2
-0.1
0
0.1
0.2
0.3
0.4
0.5
0.6
Vinnytska
Lvivska
Rivnenska
Ternopilska
Zakarpatska
Khmelnytska
Volynska
Ivano-Frankivska
Kyivska
Mykolaivska
Poltavska
Sumska
Chernihivska
Dnipropetrovska
Zhytomyrska
Odeska
Kyiv
Zaporizka
Cherkaska
Khersonska
Mykolaivska
Chernivetska
Donetska
Luganska
Kharkivska
Regional Index of Business Expectations Index of Business Environment of SMEs (short-term)
Index of Business Activity of SMEs (short-term) Index of Business Activity of SMEs (long-term)
Index of "3 procedures"
-1bad+1good
Ukraine 0.09
Impediments to SMEs development
Low
demand
War in
eastern
Ukraine
Lack of
qualified
workforce
Unstable
political
situation
High tax
rate
Inflation
20%
20%
23%
23%
26%
26%
27%
35%
44%
59%
13%
29%
22%
21%
26%
27%
29%
34%
51%
39%
0% 10% 20% 30% 40% 50% 60% 70%
10. Lack of qualified workforce
9. War in eastern Ukraine
8. Corruption
7. High regulatory pressure
6. Frequent changes of economic legislation
5. Inflation
4. Burdensome administration of taxes and
accounting
3. High tax rates
2. Unstable political situation
1. Low demand
2015 2016
Top-10 impediments for SMEs, regions
Problems with tax administration
-100% -80% -60% -40% -20% 0% 20% 40% 60% 80% 100%
Need to pay bribes
Necessity to negotiate/ maintain informal relations with the SFS` staff
Too much time is spent on communication with regulatory authorities
Excessive inspections regarding accuracy of charges, completeness and timeliness…
Dependence on the goodwill of tax inspectors, lack of respect to taxpayers
Failure and / or unwillingness of the SFS` staff to provide advice
Complicated tax reporting (declarations and calculations)
Difficulty in determining the amount of taxes and fees to be paid in the future
Large number of accounting documents
Frequent changes in tax reporting forms
High rates of taxes and fees
High penalties for errors
Complexity of the tax legislation
Instability of tax legislation
There were no difficulties at all Huge difficulties
Regulatory Areas: Where Problems Exists
1
1.5
2
2.5
3
3.5
4
4.5
5
0%
20%
40%
60%
80%
100%
Currencyregulation
Landuseregulation
Priceregulation
Customsclearance
Electricityaccessregulation
Licensing
Labourregulation
Certification(technicalregulation)
Administrationoftaxes
Connectiontotheseweranddrainage
Firesafetyregulation
Sanitaryregulation
Commissioningofpremisesregulation
Outdooradvertisingregulation
Registration
Procedure is applicable to the SMEs, % Does not cause any problems, % Minor problems, %
Significant problems, % Average assessment of the regulatory procedures
Regulatory Areas: Where Problems Exists by
regions (Top-5)
Lvivska
• Currency regulation (3.0)
• Price regulation (2.9)
• Land use regulation (2.6)
• Administration of taxes (2.6)
• Labor regulation (2.5)
Кyivska
• Currency regulation (3.1)
• Customs clearance (2.7)
• Price regulation (2.6)
• Land use regulation (2.6)
• Administration of taxes (2.5)
Lyhanska
• Currency regulation (3.2)
• Price regulation (3.2)
• Licensing (2.6)
• Electricity access regulation
(2.6)
• Administration of taxes (2.5)
Khersonska
• Currency regulation (2.5)
• Price regulation (2.4)
• Labor regulation (2.4)
• Electricity access regulation
(2.3)
• Administration of taxes (2.3)
Donetska
• Currency regulation (3.2)
• Land use regulation (2.8)
• Electricity access regulation
(2.7)
• Price regulation (2.6)
• Labor regulation (2.5)
Ukraine
• Currency regulation (3.2)
• Land use regulation(2.7)
• Price regulation (2.6)
• Customs clearance (2.5)
• Electricity access regulation
(2.4)
The costs of complying with regulation
Cost of complying per capita, USD
$-
$50
$100
$150
$200
$250
$300
micro small medium
$273
$52
$12
$268
$45
$10
2015 2016
The costs of complying with regulation: “time tax” by
regions
0%
5%
10%
15%
20%
25%
Rivnenska
Kirovohradska
Luhanska
Zhytomyrskа
Kyivska
Chernivetska
Khersonska
Khmelnytska
Sumska
Poltavska
Mykolaivska
Volynska
Vinnytska
Odeska
Zakarpatska
Zaporizka
Dnipropetrovska
Donetska
Kyiv
Cherkaska
Lvivska
Ivano-Frankivska
Ternopilska
Chernihivska
Time tax
Ukraine (14%)
Time tax is the percentage of time that the management of the SME spends on communicating with civil
servants, trying to meet the requirements of certain regulations.
SMEs vs authorities: the different point of view on
the same issues?
Business Climate Assessment, % of respondents
Expected changes in business climate, % of respondents
38%
10%
46%
51%
16%
39%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
authorities
SMEs
Favorable Satifactory Unfavorable
46%
34%
44%
26%
10%
39%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
authorities
SMEs
Improve Unchange Worsen
Business`s attitude to the government:
trust vs informal relation
-30%
-25%
-20%
-15%
-10%
-5%
0%
Poltavska
Rivnenska
Kyiv
Kirovograska
Donetska
Zaporizka
Ivano-Frankivska
Dnipropetrovska
Lvivska
Kharkivska
Volynska
Odeska
Chernivetska
Luganska
Kyivska
Sumska
Cherkaska
Khersonska
Zakarpatska
Chernihivska
Ternopilska
Zhytomyrska
Mykolaivska
Khmelnitska
Vinnytska
Balance Partner-Enemy, %
Business attitude to the government: regions
15
The government - an enemy
for businesses
The government – partner
for businesses
Ukraine
Importance of informal relations “old” vs. “new”
sectors/generations, % of respondents
Sectors Age of respondents
51% 50% 49%
45%
41%
22%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Important Not important
Agriculture Construction Other services Trade and repair Industry ІТ
Major expected reforms
Financial resources
Membership in business associations
Impediments to enter international markets
17%
17%
18%
19%
21%
21%
22%
25%
26%
26%
0% 5% 10% 15% 20% 25% 30%
10. Difficult / expensive to adapt products
9. Too many permits for export
8. Taught competition
7. Corruption
6. The complexity of the legislation
5. There is no demand for our products abroad
4. Complicated / lengthy customs clearance procedures
3. Unpredictability of Ukraine's trade policy
2. No partners abroad
1. No funding
Index of Business Climate (IBC) /Regional
Index of Business Climate (RBCI)
Business
environment
SMEs’ Assessments
SMEs’ 6 months
expectations
Business activity
SMEs’ Assessments
SMEs’ 6 months
expectations
Business activity
(long-term)
SMEs` perceptions
about change in their
performance during
last two years
SMEs’ two years
expectations
Practice of regulatory
procedures`
implementation during
last two years
SMEs’ perceptions
about change in 8
regulatory
procedures/For RBCI
3 procedures
“Cost" of regulatory
compliance (CR)
The direct cost (DC) of the
procedure - it costs in cash,
which SMEs incur.
Official payments (OP) include:
formal charges and fees,
notary fees, fines, etc.
Informal payments (IP) - costs
aimed at accelerating the
procedure / alleviate the
effects of the procedure for
SMEs, consisting of a
"charitable contributions" and
"bribes"
Indirect costs (IC) - the cost of
working time (WT) that
employees of SMEs spent on
operations related to the
procedure.
Cost of complying with regulations
National and regional authorities use the ABCA results
The Institute for Economic
Research and Policy Consulting is
looking for support to keep
conducting
Annual Business Climate
Assessment
2017/2018
Thank you for your attention!
Our contacts:
Institute for Economic Research and Policy Consulting
www.ier.com.ua
institute@ier.kiev.ua
Reytarska Street 8/5-A, Kiev 01030, Ukraine
Tel. +38-044-278-6360
Fax +38-044-278-6336

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Results of the 2nd Annual Business Climate Assessment (ABCA)

  • 1. Business climate from the SMEs point of view: results of the «2nd Annual Business Climate Assessment» Oksana Kuziakiv, Executive Director of the Institute for Economic Research and Policy Consulting, Head of the IER-CCSS Kyiv, December 13, 2017
  • 2. 2 • ABCA is a tool for: (1) Monitoring and evaluation of business climate (2) Identifying barriers to SME development (3) Formulating the list of key economic and regulatory policy measure to improve business climate in Ukraine • Outputs: (1) Annual analytical reports (2) Databases (raw data series and aggregates data series) that can be used by policy advisers, researchers, scholars for different purposes (3) National Index of Business Climate, Regional Index of Business Climate, Ranking of regions (4) Cost of complying with regulations • Methods of the gathering of information: (1) The enterprise survey (2) Focus group discussions (3) In-depth interviews with representatives of regional authorities and civil society Annual Business Climate Assessment — ABCA
  • 4. Index of Business Climate: 2016/2017 vs 2015/2016 The business climate has slightly improved. Index of Business Climate (IBC)* for 2016/2017 has reached to 0.06 comparing to 0.01 for 2015/2016. *-1 : the worst possible business climate +1 the best possible business climate The IBC is an aggregated index that consists of four sub-indexes.
  • 5. The Regional Index of Business Climate 2016/2017 0.25 0.18 0.18 0.17 0.14 0.13 0.12 0.12 0.12 0.11 0.11 0.11 0.11 0.08 0.08 0.07 0.07 0.06 0.06 0.05 0.04 0.04 0.01 0 0 -0.4 -0.3 -0.2 -0.1 0 0.1 0.2 0.3 0.4 0.5 0.6 Vinnytska Lvivska Rivnenska Ternopilska Zakarpatska Khmelnytska Volynska Ivano-Frankivska Kyivska Mykolaivska Poltavska Sumska Chernihivska Dnipropetrovska Zhytomyrska Odeska Kyiv Zaporizka Cherkaska Khersonska Mykolaivska Chernivetska Donetska Luganska Kharkivska Regional Index of Business Expectations Index of Business Environment of SMEs (short-term) Index of Business Activity of SMEs (short-term) Index of Business Activity of SMEs (long-term) Index of "3 procedures" -1bad+1good Ukraine 0.09
  • 6. Impediments to SMEs development Low demand War in eastern Ukraine Lack of qualified workforce Unstable political situation High tax rate Inflation 20% 20% 23% 23% 26% 26% 27% 35% 44% 59% 13% 29% 22% 21% 26% 27% 29% 34% 51% 39% 0% 10% 20% 30% 40% 50% 60% 70% 10. Lack of qualified workforce 9. War in eastern Ukraine 8. Corruption 7. High regulatory pressure 6. Frequent changes of economic legislation 5. Inflation 4. Burdensome administration of taxes and accounting 3. High tax rates 2. Unstable political situation 1. Low demand 2015 2016
  • 7. Top-10 impediments for SMEs, regions
  • 8. Problems with tax administration -100% -80% -60% -40% -20% 0% 20% 40% 60% 80% 100% Need to pay bribes Necessity to negotiate/ maintain informal relations with the SFS` staff Too much time is spent on communication with regulatory authorities Excessive inspections regarding accuracy of charges, completeness and timeliness… Dependence on the goodwill of tax inspectors, lack of respect to taxpayers Failure and / or unwillingness of the SFS` staff to provide advice Complicated tax reporting (declarations and calculations) Difficulty in determining the amount of taxes and fees to be paid in the future Large number of accounting documents Frequent changes in tax reporting forms High rates of taxes and fees High penalties for errors Complexity of the tax legislation Instability of tax legislation There were no difficulties at all Huge difficulties
  • 9. Regulatory Areas: Where Problems Exists 1 1.5 2 2.5 3 3.5 4 4.5 5 0% 20% 40% 60% 80% 100% Currencyregulation Landuseregulation Priceregulation Customsclearance Electricityaccessregulation Licensing Labourregulation Certification(technicalregulation) Administrationoftaxes Connectiontotheseweranddrainage Firesafetyregulation Sanitaryregulation Commissioningofpremisesregulation Outdooradvertisingregulation Registration Procedure is applicable to the SMEs, % Does not cause any problems, % Minor problems, % Significant problems, % Average assessment of the regulatory procedures
  • 10. Regulatory Areas: Where Problems Exists by regions (Top-5) Lvivska • Currency regulation (3.0) • Price regulation (2.9) • Land use regulation (2.6) • Administration of taxes (2.6) • Labor regulation (2.5) Кyivska • Currency regulation (3.1) • Customs clearance (2.7) • Price regulation (2.6) • Land use regulation (2.6) • Administration of taxes (2.5) Lyhanska • Currency regulation (3.2) • Price regulation (3.2) • Licensing (2.6) • Electricity access regulation (2.6) • Administration of taxes (2.5) Khersonska • Currency regulation (2.5) • Price regulation (2.4) • Labor regulation (2.4) • Electricity access regulation (2.3) • Administration of taxes (2.3) Donetska • Currency regulation (3.2) • Land use regulation (2.8) • Electricity access regulation (2.7) • Price regulation (2.6) • Labor regulation (2.5) Ukraine • Currency regulation (3.2) • Land use regulation(2.7) • Price regulation (2.6) • Customs clearance (2.5) • Electricity access regulation (2.4)
  • 11. The costs of complying with regulation Cost of complying per capita, USD $- $50 $100 $150 $200 $250 $300 micro small medium $273 $52 $12 $268 $45 $10 2015 2016
  • 12. The costs of complying with regulation: “time tax” by regions 0% 5% 10% 15% 20% 25% Rivnenska Kirovohradska Luhanska Zhytomyrskа Kyivska Chernivetska Khersonska Khmelnytska Sumska Poltavska Mykolaivska Volynska Vinnytska Odeska Zakarpatska Zaporizka Dnipropetrovska Donetska Kyiv Cherkaska Lvivska Ivano-Frankivska Ternopilska Chernihivska Time tax Ukraine (14%) Time tax is the percentage of time that the management of the SME spends on communicating with civil servants, trying to meet the requirements of certain regulations.
  • 13. SMEs vs authorities: the different point of view on the same issues? Business Climate Assessment, % of respondents Expected changes in business climate, % of respondents 38% 10% 46% 51% 16% 39% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% authorities SMEs Favorable Satifactory Unfavorable 46% 34% 44% 26% 10% 39% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% authorities SMEs Improve Unchange Worsen
  • 14. Business`s attitude to the government: trust vs informal relation
  • 16. Importance of informal relations “old” vs. “new” sectors/generations, % of respondents Sectors Age of respondents 51% 50% 49% 45% 41% 22% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Important Not important Agriculture Construction Other services Trade and repair Industry ІТ
  • 19. Membership in business associations
  • 20. Impediments to enter international markets 17% 17% 18% 19% 21% 21% 22% 25% 26% 26% 0% 5% 10% 15% 20% 25% 30% 10. Difficult / expensive to adapt products 9. Too many permits for export 8. Taught competition 7. Corruption 6. The complexity of the legislation 5. There is no demand for our products abroad 4. Complicated / lengthy customs clearance procedures 3. Unpredictability of Ukraine's trade policy 2. No partners abroad 1. No funding
  • 21. Index of Business Climate (IBC) /Regional Index of Business Climate (RBCI) Business environment SMEs’ Assessments SMEs’ 6 months expectations Business activity SMEs’ Assessments SMEs’ 6 months expectations Business activity (long-term) SMEs` perceptions about change in their performance during last two years SMEs’ two years expectations Practice of regulatory procedures` implementation during last two years SMEs’ perceptions about change in 8 regulatory procedures/For RBCI 3 procedures
  • 22. “Cost" of regulatory compliance (CR) The direct cost (DC) of the procedure - it costs in cash, which SMEs incur. Official payments (OP) include: formal charges and fees, notary fees, fines, etc. Informal payments (IP) - costs aimed at accelerating the procedure / alleviate the effects of the procedure for SMEs, consisting of a "charitable contributions" and "bribes" Indirect costs (IC) - the cost of working time (WT) that employees of SMEs spent on operations related to the procedure. Cost of complying with regulations
  • 23. National and regional authorities use the ABCA results
  • 24. The Institute for Economic Research and Policy Consulting is looking for support to keep conducting Annual Business Climate Assessment 2017/2018
  • 25. Thank you for your attention! Our contacts: Institute for Economic Research and Policy Consulting www.ier.com.ua institute@ier.kiev.ua Reytarska Street 8/5-A, Kiev 01030, Ukraine Tel. +38-044-278-6360 Fax +38-044-278-6336