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This case present a knowledge transfer project, with the special focus on the methodology to perform the process assessment in IT Service Management. It goes through the history of the transfer project, the difficulties and the strategy adopted to share and commercialize the result of a research project. Methodology, more over one based on an ISO standard are often over looked by technology transfer officers, as there is rarely patents and hard IP involved. This case illustrates that a good product can also by built around a methodology and get to the market on business term.