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Smarter Buildings: A smarter way to manage real estate and facilities Bartosz Soroczyński Sales Executive, Worldwide Servi...
Bartosz Soroczyński <ul><li>IBM, Sales Executive, Worldwide Service Management Tiger Team </li></ul><ul><li>IBM, Worldwide...
The need for efficiency  in buildings is clear 2 nd Real estate is the 2 nd  largest expense on  the income statement. 50%...
The benefits from improving building efficiency  are real 18% rise in productivity Employee productivity increased up to  ...
Something profound is happening:  our buildings are getting smarter   + + = INTERCONNECTED Building systems are interconne...
What  is  a  Smarter Building? <ul><li>Smarter Buildings… </li></ul><ul><li>Are more cost effective by reducing energy and...
<ul><li>Public Sector Case Studies  in Central & Eastern Europe </li></ul><ul><li>Czech Republic – Central Register of Adm...
Best of breed Facility Management <ul><li>Facility Management Services Catalog </li></ul><ul><li>Key Performance Indicator...
Best of breed Facility Management Multidimensional matrix representing the cash flow of the entire portfolio (what is the ...
Best of breed Facility Management  (more than 400 BIFM Services) <ul><li>Management Policy & Administration </li></ul><ul>...
How do buildings become smarter ? Building Systems Building & Communications Services Facilities Management  Processes  In...
What does it  mean  to be a Smarter Building?   The interconnection of physical assets and information technology can opti...
What does it  mean  to be a Smarter Building?   The interconnection of physical assets and information technology can opti...
What  about  a  smarter data center? <ul><li>Constantly monitor energy and thermal information </li></ul><ul><li>Optimize ...
Smarter Buildings  applications and benefit examples SMART IS Solving building systems shortcomings with the most appropri...
Intelligent Interconnected Instrumented <ul><li>Deploy Software To: </li></ul><ul><ul><li>Aggregate Energy Usage & Equipme...
Core Capabilities Solution Sets Lower energy costs Improved operating efficiency Greater occupant safety & satisfaction Hi...
<ul><ul><li>3. Analytics   </li></ul></ul><ul><ul><ul><li>Alerting </li></ul></ul></ul><ul><ul><ul><li>Business Rule Trend...
IBM proved the value first by implementing at internal locations <ul><li>Property Characteristics </li></ul><ul><ul><li>28...
Rochester Pilot Cost Reduction  Results: 8% Energy Consumption Exceeds Spec 2.5% Savings Equipment Not on Automatic Schedu...
Smarter Building  Saving  Model New Information  Drives Savings & more Work Orders <ul><li>Areas of Maintenance Savings </...
 
<ul><li>Advanced analytics  </li></ul><ul><li>(Green Sigma) </li></ul><ul><li>Predictive Analytics </li></ul><ul><li>Using...
<ul><li>Real time Monitoring and Response </li></ul><ul><li>Instrumentation enables Real time monitoring of assets and cre...
Operations Management Space & Facilities Management Real Estate Portfolio Management Datacenter Infrastructure Management ...
Two Industry-Leading Solutions Join Forces <ul><li>Gartner Magic Quadrant for Integrated Workplace Management Systems </li...
Constanta South Container Terminal iu Customer examples from Central & Eastern Europe
Termoelektrarna Šoštanj Bodr d.o.o. Customer examples from Central & Eastern Europe
THE RITZ-CARLTON, ISTANBUL Antakya Shopping Center
 
<ul><li>Nationwide more than 500 sites / buildings </li></ul><ul><li>30 % of energy consumption (without data centers) acc...
UZSVM ( Office of Government Representation in Property Affairs)   IBM MAXIMO Asset Management implementation <ul><ul><li>...
… . 1000 locations, 1200 employees ….. Adria Grupa, Zagreb
An example of customer value: Slovenian Ministry Of Public Affairs <ul><li>We now have statistics, analysis and KPIs that ...
Merkur Group <ul><li>Headquarter in Naklo, Slovenia (established 1896) </li></ul><ul><li>More than  5 000 Employees </li><...
<ul><li>RUCH SA has +4,000 employees, 35,000 points of sale for fast-moving consumer goods (FMCG) and newspaper distributi...
Petrol d.d., Ljubljana <ul><li>Oil&gas retail company </li></ul><ul><li>> 350 gas stations </li></ul><ul><li>Maximo integr...
Alarm EMS EMS Rules Alarm TT Alarm Clear WR / SR Stock? Manual PR Manual RFQ Manual PO Vendor Manual PR Inventory balance ...
Extended End2End Business Value <ul><li>Energy Cost Reduction , </li></ul><ul><li>Automation  (alerts/events from the BMS ...
<ul><li>Why IBM  for Smarter Buildings?   </li></ul><ul><li>IBM’s Own Global Transformational Experience </li></ul><ul><li...
Contact details Bartosz  Soroczyński Sales Executive Worldwide Service Management Tiger Team IBM Polska Sp. z o.o. ul. 1 S...
Disclaimer and Trademarks All statements regarding IBM future direction and intent are subject to change or withdrawal wit...
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Smarter Buildings

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Bartosz Soroczynski - Smarter Buildings.
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Smarter Buildings

  1. 1. Smarter Buildings: A smarter way to manage real estate and facilities Bartosz Soroczyński Sales Executive, Worldwide Service Management Tiger Tea m
  2. 2. Bartosz Soroczyński <ul><li>IBM, Sales Executive, Worldwide Service Management Tiger Team </li></ul><ul><li>IBM, Worldwide Facility Management Steering Committee </li></ul><ul><li>Chairman of the International Facility Management Association (Poland) </li></ul><ul><li>Lecturer on FM / Economy at the Warsaw University </li></ul><ul><li>Lecturer on FM / Economy at the Warsaw School of Economics (SGH) </li></ul><ul><li>Involved in hundreds AM/FM/MM/PM/SM projects in different sectors over the last dozen or so years </li></ul><ul><li>Certified maintenance manager, real estate broker, facility manager, property manager, strategic business consultant </li></ul>
  3. 3. The need for efficiency in buildings is clear 2 nd Real estate is the 2 nd largest expense on the income statement. 50% Up to 50% of energy and water in buildings are often wasted. 2025 By 2025, buildings will be the #1 consumer of energy. 2x Data center energy use doubling every 5 years.
  4. 4. The benefits from improving building efficiency are real 18% rise in productivity Employee productivity increased up to 18% on average. 91% occupancy Higher building usage and re- up rates in smarter buildings. 40% reduction Energy usage reduced by up to 40% and maintenance cost 10-30%. 65% of occupants Willing to help make their workplace more environmentally responsible.
  5. 5. Something profound is happening: our buildings are getting smarter + + = INTERCONNECTED Building systems are interconnecting in entirely new ways. INTELLIGENT Intelligent interaction possible with externalities. SMARTER I nformation is shared to improve building operations and occupant well-being. INSTRUMENTED Facilities can be fully instrumented at all levels.
  6. 6. What is a Smarter Building? <ul><li>Smarter Buildings… </li></ul><ul><li>Are more cost effective by reducing energy and operating costs. </li></ul><ul><li>Use active and designed-in techniques to achieve reliability, efficiency and environmental responsibility. </li></ul><ul><li>Provide Visibility, Control and Automation to building systems. </li></ul><ul><li>Maintain a safer and more secure workplace. </li></ul><ul><li>Communicate in real-time to supporting infrastructure (i.e. smart grid, broadband, etc.). </li></ul>Smarter Buildings are well managed, integrated physical and digital infrastructures that provide optimal occupancy services in a reliable , cost effective , and sustainable manner.
  7. 7. <ul><li>Public Sector Case Studies in Central & Eastern Europe </li></ul><ul><li>Czech Republic – Central Register of Administrative Buildings </li></ul><ul><li>Poland </li></ul><ul><ul><li>Border Guard (Shengen Zone) </li></ul></ul><ul><ul><li>Ministry of Foreign Affairs </li></ul></ul><ul><li>Slovenia </li></ul><ul><ul><li>Ministry of Interior </li></ul></ul><ul><ul><li>Ministry of Finance </li></ul></ul><ul><ul><li>Ministry of State </li></ul></ul><ul><ul><li>Ministry of Justice </li></ul></ul><ul><ul><li>Slovenian Police </li></ul></ul><ul><li>Hungary </li></ul><ul><ul><li>Smarter Budapest (Mobile Citizen) </li></ul></ul><ul><li>Public Infrastructure – Transportation (Railways, Airports, Buses), Energy Transmission, Energy Distribution, Water, Gas, Healthcare, Sport Stadiums, Public Banks, Telecommunications, Education, Public Sector Information Technology Organizations and many others... </li></ul>
  8. 8. Best of breed Facility Management <ul><li>Facility Management Services Catalog </li></ul><ul><li>Key Performance Indicators </li></ul><ul><li>Service Level Agreements </li></ul><ul><li>Built in FM business rules </li></ul><ul><li>Out of the box BMS integration </li></ul><ul><li>Hard dollar ROI </li></ul><ul><li>Referential case studies </li></ul><ul><li>Supporting the strategic initiatives </li></ul><ul><ul><li>Business Model Change </li></ul></ul><ul><ul><li>Restructuring </li></ul></ul><ul><ul><li>Consolidation </li></ul></ul><ul><ul><li>Outsourcing / Insourcing </li></ul></ul><ul><ul><li>Purchasing Groups (e.g. Energy Management) </li></ul></ul><ul><ul><li>Monitoring = Management </li></ul></ul>The Green Sigma™ Coalition Trademarks are the property of their respective owners
  9. 9. Best of breed Facility Management Multidimensional matrix representing the cash flow of the entire portfolio (what is the capitalization of the portfolio – discounted cash flows and profit generated) Service 001 (e.g. Cleaning) Service 002 (e.g. Security) Service . . . Service . . . Service . . . Service n Third dimension - cash flows [long term] Facility 001 Facility 002 Facility . . . Facility . . . Facility . . . Facility n
  10. 10. Best of breed Facility Management (more than 400 BIFM Services) <ul><li>Management Policy & Administration </li></ul><ul><li>Health & Safety Management & Maintenance </li></ul><ul><li>Fire Protection Management & Maintenance </li></ul><ul><li>Security Management & Maintenance </li></ul><ul><li>Landlord & Tenant / Occupier Asset Management (Property) </li></ul><ul><li>Sustainable Practice Management </li></ul><ul><li>Asset Management (Furniture & Equipment) </li></ul><ul><li>Information Technology Management & Maintenance </li></ul><ul><li>Communications Systems Management & Maintenance </li></ul><ul><li>Front Of House Services </li></ul><ul><li>Utilities & Energy Services Management </li></ul><ul><li>Electrical Services Maintenance </li></ul><ul><li>Mechanical Services Maintenance </li></ul><ul><li>Lifts, Escalators & Hoists Maintenance </li></ul><ul><li>Building Fabric & Site Maintenance </li></ul><ul><li>Projects, Maintenance, Moves & Small Works Management </li></ul><ul><li>Security Services </li></ul><ul><li>Cleaning Services (External) </li></ul><ul><li>Cleaning Services (Internal) </li></ul><ul><li>Cleaning Services (Windows) </li></ul><ul><li>Reprographics, Printing & Stationery Services </li></ul><ul><li>Catering Services </li></ul><ul><li>Vending Services </li></ul><ul><li>Transport Services </li></ul><ul><li>Horticultural Services </li></ul>
  11. 11. How do buildings become smarter ? Building Systems Building & Communications Services Facilities Management Processes Interaction with Externalities Portfolio Estates Mgmt Occupancy Space Mgmt Waste Mgmt Trash/Water/Recycle Compliance Environmental reports Tenant Services Help Desk Asset Mgmt Lifecycle Building Services Maintenance Industry Specific Hospital, hotel, etc. Energy Use Passive/Active Fire Functionality checks, Detector service Water Smart Meters, Use / Flow Sensing HVAC Fans, Variable Air Volume, Air Quality Elevators Maintenance, Performance Access/Security Badge in, Cameras, Integration Perimeter, Doors, Floors, Occupancy Lighting Occupancy Sensing 24/7 Monitoring Condition Monitoring, Parking Lot Utilization Energy Smart Meters, Demand response Community Services Transportation, Traffic, Events Utilities Demand Mgmt, Cost Control Weather Current Predictions Emergency Services Alerts, Actions Commercial Potential Advertisement
  12. 12. What does it mean to be a Smarter Building? The interconnection of physical assets and information technology can optimize efficiency, production and consumption in many types of buildings. Smarter Commercial Building Smarter Campus Smarter Data Center <ul><li>Provides integrated facilities operations information for owners/operators in order to optimize energy usage and services based on tenant’s needs. </li></ul><ul><li>Integrated facilities and IT insight to energy efficiency of datacenter and the correlation of IT and facilities information. </li></ul><ul><li>Intelligent infrastructure platform and tools to manage plug-in electric vehicle stations, buildings, badging, central utility plant </li></ul>Smarter Cell Tower <ul><li>Integration of active and passive management enables optimized operations to reduce truck rolls. </li></ul>
  13. 13. What does it mean to be a Smarter Building? The interconnection of physical assets and information technology can optimize efficiency, production and consumption in many types of buildings. Smarter Hotel Smarter Airport Smarter Government Building Smarter Hospital <ul><li>Integration of all the guest subsystems of hotel that welcome guest according to their preferences and adds to convenience during stay. </li></ul><ul><li>Sensor instrumentation used in real-time for asset location and patient location. Automated workflows such as medical equipment maintenance and patient care management. </li></ul><ul><li>Provides efficient passenger and cargo services, climate control, wi-fi access, track maintenance tasks and help achieve security and safety compliance </li></ul><ul><li>Utilize fully serviced office hubs and mobility tools to improve public services. Match occupancy levels with portfolio wide estates data to optimize building utilization. </li></ul>
  14. 14. What about a smarter data center? <ul><li>Constantly monitor energy and thermal information </li></ul><ul><li>Optimize the use of resources in the data center </li></ul><ul><li>Adjust and react to data center events and alerts </li></ul><ul><li>Provide historical and real-time analytics and reporting </li></ul><ul><li>Improve asset lifecycle management </li></ul><ul><li>Improve processes by leveraging energy and efficiency information </li></ul><ul><li>“ Smarter” data centers are specialized Smart Buildings that integrate and optimize building management and IT systems in individual buildings and groups of buildings to create facilities that: </li></ul><ul><li>PDU – Power Distribution Unit </li></ul><ul><li>Raised Floor Area </li></ul><ul><li>Diesel </li></ul><ul><li>Generators </li></ul><ul><li>Diesel Fuel </li></ul><ul><li>48 hours </li></ul><ul><li>Public Utility Provider </li></ul><ul><li>PDU A </li></ul><ul><li>PDU B </li></ul><ul><li>Chiller Plant </li></ul><ul><li>Cooling </li></ul><ul><li>Towers </li></ul><ul><li>Makeup Water </li></ul><ul><li>Storage </li></ul><ul><li>Evaporation </li></ul><ul><li>Server </li></ul><ul><li>Static Switch </li></ul>A/C Substation Batteries UPS Redundant Power Connections Utility Power Backup Generator
  15. 15. Smarter Buildings applications and benefit examples SMART IS Solving building systems shortcomings with the most appropriate, effective & energy efficient approaches. Tulane University: Connecting to existing building systems to collect metered data; incorporating advanced analytics to uncover sub optimal conditions; bringing disparate data together to drive better decision making and measurably reduce overall energy costs. . IBM Rochester, MN: Incremental energy savings of approximately 5% yearly through various improvements and programs; after the installation of IBM Intelligent Building Management, the team achieved an incremental 8% savings. SMART IS Integration of energy and asset management to lower operating cost. SMART IS Optimizing energy consumption lowers operating costs and reduces carbon emissions. Bryant University: An IT initiative to create an energy-efficient data center shifted to a partnership between IT & Facilities to construct smarter buildings. A 15% reduction in energy use and 50% reduction in floor space in the data center are helping to reduce Bryant’s carbon footprint..
  16. 16. Intelligent Interconnected Instrumented <ul><li>Deploy Software To: </li></ul><ul><ul><li>Aggregate Energy Usage & Equipment Performance Data </li></ul></ul><ul><ul><li>Establish Rules Representing Performance Standard </li></ul></ul><ul><ul><li>Alert Sub-Optimal Operational Conditions </li></ul></ul><ul><ul><li>Automatically Create Work Orders </li></ul></ul><ul><li>Aggregate data from multiple sources </li></ul><ul><li>Install Meters and Sensors at Selected Points in the Infrastructure </li></ul><ul><ul><li>High Energy Use Points </li></ul></ul><ul><ul><li>Reliability Exposure Points </li></ul></ul><ul><li>Use Analytics Software To: </li></ul><ul><ul><li>Filter and Prioritize Building Alerts </li></ul></ul><ul><ul><li>Isolate Poor Performing Assets </li></ul></ul><ul><ul><li>Benchmark Building Equipment Across Portfolio </li></ul></ul><ul><ul><li>Improve Visualization with Advanced Dashboards </li></ul></ul>Smarter Building Concept CIO FM
  17. 17. Core Capabilities Solution Sets Lower energy costs Improved operating efficiency Greater occupant safety & satisfaction Higher utilization Improved revenue performance Smarter Buildings enable reliability, efficiency & sustainability Energy Management Energy Consumption & Optimization Carbon Management Greenhouse Gas Emissions Tracking Space Management Occupancy Management Utilization Planning Space Optimization Move Management Operations Management Asset & Work Management Portfolio Management Facility Maintenance Condition Monitoring Building Analytics Condition-based Monitoring Energy Optimization Operational Optimization Work Order Management Reporting and Dashboards Service Requests Security
  18. 18. <ul><ul><li>3. Analytics </li></ul></ul><ul><ul><ul><li>Alerting </li></ul></ul></ul><ul><ul><ul><li>Business Rule Trends </li></ul></ul></ul><ul><ul><ul><li>Computational modeling </li></ul></ul></ul><ul><ul><ul><li>Creation of insights that feed decisions and actions </li></ul></ul></ul><ul><ul><li>4. Improvement </li></ul></ul><ul><ul><li>- Optimized base-line energy use </li></ul></ul><ul><ul><li>- Process changes </li></ul></ul><ul><ul><li>- Maintenance and operations activity </li></ul></ul><ul><ul><li>- Operational cost savings </li></ul></ul><ul><ul><li>- Capital cost avoidance </li></ul></ul><ul><ul><li>- Reduced energy use </li></ul></ul><ul><ul><li>- Client satisfaction </li></ul></ul>Analytics are a key component for managing smarter buildings <ul><ul><li>2. Data Store </li></ul></ul><ul><ul><ul><li>- Trending analysis </li></ul></ul></ul><ul><ul><ul><li>- Data warehouse </li></ul></ul></ul><ul><ul><ul><li>- Meta data and business rules </li></ul></ul></ul>Enterprise Reporting Feed Statistics/Models for Improvement Feeds to other systems: Work Orders, Excel, Browser, Planning Identified Improvement actions/projects <ul><ul><li>Sensing-Monitoring </li></ul></ul><ul><ul><ul><li>- Near real time data capture </li></ul></ul></ul><ul><ul><ul><li>from BMS </li></ul></ul></ul><ul><ul><ul><li>- Sensors/feeds across domains </li></ul></ul></ul><ul><ul><ul><li>- Asset level performance monitoring </li></ul></ul></ul>Targeted data acquisition <ul><li>Meta-data model </li></ul><ul><li>Contextualization </li></ul><ul><li>Interrelationships </li></ul><ul><ul><li>5. Sustainability & Reporting </li></ul></ul><ul><ul><ul><li>- Enterprise & Operational Dashboard </li></ul></ul></ul><ul><ul><ul><li>- Drilldown capability </li></ul></ul></ul><ul><ul><ul><li>- Alert Summary </li></ul></ul></ul><ul><ul><ul><li>- Work Order Management </li></ul></ul></ul><ul><ul><ul><li>- Maintenance of optimized </li></ul></ul></ul><ul><ul><ul><li>position (no back sliding) </li></ul></ul></ul>
  19. 19. IBM proved the value first by implementing at internal locations <ul><li>Property Characteristics </li></ul><ul><ul><li>280,000 sq. feet </li></ul></ul><ul><ul><li>Opened in September, 1997 </li></ul></ul><ul><li>Scope: </li></ul><ul><ul><li>Metering </li></ul></ul><ul><ul><li>Johnson Controls performed integration to Allen Bradley PLC system </li></ul></ul><ul><ul><li>Advanced analytics </li></ul></ul><ul><li>Fault detection & diagnostics </li></ul><ul><ul><li>Dashboard for energy, carbon, maintenance, space, etc. </li></ul></ul>Armonk, NY <ul><li>Property Characteristics: </li></ul><ul><ul><li>3.3M sq ft multi-building mixed use light industrial campus </li></ul></ul><ul><ul><li>Facilities date to the 1950s </li></ul></ul><ul><li>Scope: </li></ul><ul><ul><li>BMS/metering integration </li></ul></ul><ul><ul><li>HVAC sensors/metering point integration </li></ul></ul><ul><ul><li>Lighting management </li></ul></ul><ul><ul><li>Perimeter pre-heat </li></ul></ul><ul><ul><li>Chiller optimization </li></ul></ul><ul><ul><li>Advanced analytics </li></ul></ul><ul><ul><li>Dashboard for energy, carbon, maintenance, space, etc. </li></ul></ul>Rochester, MN First IBM implementations. Observed 8% energy cost reduction on equipment monitored in already efficient buildings that have seen 5% to 7% reductions/year for the last 10 years. Operational cost reductions expected from root cause analysis, condition-based maintenance and prioritization of preventive maintenance. Rolling out to additional facilities in 2011. Developed and Implemented with Alliance Partner Johnson Controls
  20. 20. Rochester Pilot Cost Reduction Results: 8% Energy Consumption Exceeds Spec 2.5% Savings Equipment Not on Automatic Schedule 2% Savings Abnormal Delta T Steam Valve Malfunction Simultaneous Heating & Cooling KWH Usage Chilled Water Optimization 3.5% Savings Asset Number Scheduled Off Hours On RCHB0201527 5:00 PM - 7:30 AM Y RCHB0201529 5:00 PM - 7:30 AM Y RCHB0303572A 6:00 PM - 8:00 AM Y RCHB0303574A 6:00 PM - 8:00 AM N RCHB0303575A 6:00 PM - 8:00 AM N RCHB0401565 5:30 PM - 7:45 AM N RCHB0402505 5:30 PM - 7:45 AM N RCHB0403509 5:30 PM - 7:45 AM N Asset Number KWH Spec Exceeded Root Cause RCHB1092042 75 N   RCHB1141003 56 Y Damper Adjustment Req. RCHB1141005 56 N   RCHB1141021 38 Y Set point adjustment made RCHB1142052 75 N   RCHB1142053 56 Y Replaced faulty sensor RCHB1142054 56 N   RCHB1142055 20 Y Sensor calibration req.
  21. 21. Smarter Building Saving Model New Information Drives Savings & more Work Orders <ul><li>Areas of Maintenance Savings </li></ul><ul><li>Root Cause Identification </li></ul><ul><li>Fewer Total Customer Calls </li></ul><ul><li>Reduced PM’s </li></ul>
  22. 23. <ul><li>Advanced analytics </li></ul><ul><li>(Green Sigma) </li></ul><ul><li>Predictive Analytics </li></ul><ul><li>Using advanced analytics, identify suboptimal equipment settings and issue alert for corrective action. </li></ul><ul><li>Example: Analytics revealed an air handling unit was operating when the building was unoccupied. The savings from correcting this single issue was $60K per year. </li></ul>
  23. 24. <ul><li>Real time Monitoring and Response </li></ul><ul><li>Instrumentation enables Real time monitoring of assets and creates alerts </li></ul><ul><li>Alerts are filtered and correlated to identify potential root cause event and triggers an autonomic response and / or service request creation for prompt resolution by service personnel </li></ul><ul><li>Example: Chiller, Air Handlers and Variable Air Volume generates alerts for the same problem … </li></ul>
  24. 25. Operations Management Space & Facilities Management Real Estate Portfolio Management Datacenter Infrastructure Management Service Management Energy and Environment Sustainability Capital Project Management IBM Intelligent Building Management <ul><li>Energy Optimization </li></ul><ul><li>Improved Operational Efficiency </li></ul><ul><li>Energy, Operations, Space Dashboards </li></ul>Best practices and functions reduce cost and improve operations <ul><li>Utility tracking </li></ul><ul><li>Environmental opportunity analysis </li></ul><ul><li>Carbon output measurement </li></ul>IBM Solutions for Smarter Buildings ENERGY OPERATIONS SPACE <ul><li>Facilities service desk </li></ul><ul><li>Service level agreements </li></ul><ul><li>Contracted services </li></ul><ul><li>Customer billing </li></ul><ul><li>Space, power and cooling optimization </li></ul><ul><li>Allocation planning </li></ul><ul><li>Move, Add, Change </li></ul><ul><li>Cable management </li></ul><ul><li>Space utilization </li></ul><ul><li>Capacity planning </li></ul><ul><li>Move, add, change </li></ul><ul><li>Reservations </li></ul><ul><li>Asset mgmt </li></ul><ul><li>Work mgmt </li></ul><ul><li>Inventory mgmt </li></ul><ul><li>Supply chain </li></ul><ul><li>Contracts </li></ul><ul><li>Key mgmt </li></ul><ul><li>Condition assessment </li></ul><ul><li>Capital planning </li></ul><ul><li>Budgeting </li></ul><ul><li>Construction estimates </li></ul><ul><li>Project mgmt </li></ul><ul><li>Strategic RE portfolio planning </li></ul><ul><li>Budgeting & forecasting RE expense drivers </li></ul><ul><li>Lease & contract admin </li></ul>
  25. 26. Two Industry-Leading Solutions Join Forces <ul><li>Gartner Magic Quadrant for Integrated Workplace Management Systems </li></ul><ul><li>Gartner Magic Quadrant for Power Generation Enterprise Asset Management </li></ul>Redefining the way organizations maximize the value of the critical infrastructure they depend upon to achieve their objectives. Reshaping the EAM and IWMS markets with leadership and innovation.
  26. 27. Constanta South Container Terminal iu Customer examples from Central & Eastern Europe
  27. 28. Termoelektrarna Šoštanj Bodr d.o.o. Customer examples from Central & Eastern Europe
  28. 29. THE RITZ-CARLTON, ISTANBUL Antakya Shopping Center
  29. 31. <ul><li>Nationwide more than 500 sites / buildings </li></ul><ul><li>30 % of energy consumption (without data centers) accounted for the 10 largest buildings </li></ul><ul><li>65 % of energy consumption (without data centers ) accounted for the 35 largest buildings </li></ul><ul><li>To the Energy Agency of Economy we could report for 2008 approximately 6,8 GWh increase in efficiency of energy (Maximo is the reporting tool). </li></ul><ul><li>Data Centers needs 30% of the electricity consumption (processing power and cooling) </li></ul><ul><li>Sredit Suisse is using since 1.1.2008 CH-wide electricity from 100% hydroelectric power production </li></ul><ul><li>The costs of compensation greenhouse gas neutrality : </li></ul><ul><li>- Absolute total: 35 CHF per employee and year </li></ul><ul><li>- Specific: 3 CHF per flight hour or 0,65 CHF per m2 office space </li></ul>
  30. 32. UZSVM ( Office of Government Representation in Property Affairs) IBM MAXIMO Asset Management implementation <ul><ul><li>Description : Office of Government Representation in Property Affairs has 3 main lines of business: </li></ul></ul><ul><ul><li>Representation of the government – the Office represents the Czech Republic, its government constituents and municipalities by acting for them at court hearings and similar proceedings </li></ul></ul><ul><ul><li>Property management - the Office manages large amounts of state property. The number of real properties alone is almost a quarter of a million. The methods used to manage the state property are strictly stipulated by legal regulations. </li></ul></ul><ul><ul><li>Treatment of the property </li></ul></ul><ul><ul><li>Industry : Government </li></ul></ul><ul><ul><li>The client (who is representing the government) needs to gather and administer information about various state institutions and their strategic group of assets - administrative buildings – to be able to manage this large amount of property effectively, to be able to do right managerial decisions and achieve significant savings within government budget. </li></ul></ul><ul><ul><li>Central Register of Administrative Buildings – solution based on IBM MAXIMO Asset Management from TIVOLI product line. It will run on IBM Power Systems and will be provided by IBM GBS supported by SWG and with cooperation from bus. partner – it will involve design, development, training and testing of CRAB, integration with 3rd parties systems. IBM SWG will also provide IBM MAXIMO AM licenses. </li></ul></ul><ul><li>Project Details </li></ul><ul><li>Implementation of IBM MAXIMO Asset Management </li></ul><ul><li>Solution running on IBM Power Systems </li></ul><ul><li>Services: </li></ul><ul><li>- analysis and design </li></ul><ul><li>- implementation and testing </li></ul><ul><li>- deployment </li></ul><ul><li>- project management </li></ul><ul><li>- integration with 3rd parties systems </li></ul>Benefits Realized Solution Overview Business Challenge Client Overview UZSVM has long-lasting relationship with IBM – IBM started implementing ISMS (information system that supports needs, processes and information management of the UZSVM) in 2004 and since then IBM is continuously updating ISMS according to new legislation and according to client’s new functional requirements. <ul><ul><li>CRAB (Central Registry of Administrative Buildings) will allow the client to collect and manage relevant information about large number of state property. There will be reporting functions that allow help the government to make decision about location/relocation of state institutions or about utilization of administrative buildings. It will be possible to evaluate if the property is being used economically and ensure effective utilization of office space not just by state insitutions, but also by private sector when the office space is rented to private companies. </li></ul></ul>
  31. 33. … . 1000 locations, 1200 employees ….. Adria Grupa, Zagreb
  32. 34. An example of customer value: Slovenian Ministry Of Public Affairs <ul><li>We now have statistics, analysis and KPIs that we can base upon for further process planning and improvement. With pleasure we are able to say, that all statistics and analysis already have proven results in service quality and rationalisation. </li></ul><ul><li>Considering everything done by now and the potential offerred by Maximo, this project must not stop at this point – it would make sense for the Ministry Of Public Administration and whole government administration to broaden the implementation to all IT areas and all areas where management of assets and services is applicable. That means all assets and services that are related to maintenance and management. This is how we can implement a transparent and effective system that will enable lowering cost and most rational use of resources. Every such broadening means an investment, however that is very quickly returned by effective service management (service delivery, standards and regulations, central asset and service management, quality, charging). </li></ul><ul><li>Nika Rebernik, Ministry Of Public Affairs, Publication “Informatics in public sector 2009” </li></ul>
  33. 35. Merkur Group <ul><li>Headquarter in Naklo, Slovenia (established 1896) </li></ul><ul><li>More than 5 000 Employees </li></ul><ul><li>Located in 8 countries in SE Europe </li></ul><ul><li>G rowing retailer and wholesaler </li></ul><ul><li>DIY (Do It Yourself) and DoItForMe </li></ul><ul><ul><ul><li>home improvment products </li></ul></ul></ul><ul><ul><ul><li>consumer electronics </li></ul></ul></ul><ul><ul><ul><li>metal products </li></ul></ul></ul><ul><ul><ul><li>industrial/technical items for professional use </li></ul></ul></ul>
  34. 36. <ul><li>RUCH SA has +4,000 employees, 35,000 points of sale for fast-moving consumer goods (FMCG) and newspaper distribution, and a portfolio of 500 commercial and office facilities. It is challenged by the competitive market to continuously reduce operational costs, implement outsourcing projects, and manage its large portfolio of facilities with many service providers. RUCH implemented IBM Maximo to manage these diverse facilities more efficiently, to meet all these key challenges. </li></ul>max imo
  35. 37. Petrol d.d., Ljubljana <ul><li>Oil&gas retail company </li></ul><ul><li>> 350 gas stations </li></ul><ul><li>Maximo integrated with Petrol ERP system </li></ul><ul><li>Billing&invoicing </li></ul><ul><ul><li>Reporting </li></ul></ul><ul><ul><li>Cost tracking over cost centers </li></ul></ul>
  36. 38. Alarm EMS EMS Rules Alarm TT Alarm Clear WR / SR Stock? Manual PR Manual RFQ Manual PO Vendor Manual PR Inventory balance Inventary transaction WO 3rd party Vendor Maintenance team Work order tracking Job plans Preventive maintenance ScheduledWO Netcool TT Architecture for Vodafone Network <ul><li>-- </li></ul><ul><li>-- </li></ul>
  37. 39. Extended End2End Business Value <ul><li>Energy Cost Reduction , </li></ul><ul><li>Automation (alerts/events from the BMS are automatically converted into Work Requests with different priorities etc., time savings, response time, user satisfaction), </li></ul><ul><li>Optimize Preventive Maintenance (e.g. analyze the utilization of lifts in different sections of the building, then change the scope and intervals of maintenance), </li></ul><ul><li>Event correlation (time savings on root cause identification, faster fix times, better MTTF, better MTBF, deeper FMEA, etc.), </li></ul><ul><li>Security (Automated Work Requests for any security breaches discovered by the sensors in different sections of the building), </li></ul><ul><li>Holistic view on energy demand (When, why, how much --> the better we forecast the demand the better prices we can get from the energy supplier), </li></ul><ul><li>SLA enforcement : </li></ul><ul><ul><li>measure the up-time of priority assets covered with availability SLAs, etc., </li></ul></ul><ul><ul><li>correlate planned activities e.g. cleaning/security done by outsourcing companies with the actual work completed on assets or in the different locations, </li></ul></ul><ul><li>Risk management (sensor reading from top priority assets and trend analysis allows the users to forecast emergency situations), </li></ul><ul><li>End user satisfaction (how happy the users are because of the quality of the air in the office, humidity, temperature, etc.), </li></ul><ul><li>User behavior improvements (&quot;remember to switch off the lights the next time&quot;, etc.), </li></ul><ul><li>Call center utilization (less incidents reported), </li></ul><ul><li>Collaboration (BMS using IIBM as a gateway for e-mail, SMS, BlackBerry, iPhone etc.), </li></ul><ul><li>Operations cost reduction (all the O&M expenses). </li></ul>
  38. 40. <ul><li>Why IBM for Smarter Buildings? </li></ul><ul><li>IBM’s Own Global Transformational Experience </li></ul><ul><li>IBM Services </li></ul><ul><ul><li>Global Business Services has the consulting expertise to bring together business and operational requirements </li></ul></ul><ul><ul><li>Global Technology Services has the operational and integration best practices </li></ul></ul><ul><li>IBM Technology </li></ul><ul><ul><li>IBM Systems hardware leadership </li></ul></ul><ul><ul><li>IBM Software management and optimization </li></ul></ul><ul><li>IBM Research </li></ul><ul><ul><li>Deep Research Capabilities </li></ul></ul><ul><ul><li>Green and Business Analytics Research </li></ul></ul><ul><li>Robust Partner Ecosystem </li></ul>Let’s work together to drive real progress in your buildings.
  39. 41. Contact details Bartosz Soroczyński Sales Executive Worldwide Service Management Tiger Team IBM Polska Sp. z o.o. ul. 1 Sierpnia 8 , skr. poczt. 12 02-134 Warszawa, Poland M obile : +48 693 93 52 39 [email_address] www.ibm.com/pl
  40. 42. Disclaimer and Trademarks All statements regarding IBM future direction and intent are subject to change or withdrawal without notice, and represent goals and objectives only. Some information addresses anticipated future capabilities. Such information is not intended as a definitive statement of a commitment to specific levels of performance, function or delivery schedules with respect to any future products. Such commitments are only made in IBM product announcements. The information is presented here to communicate IBM's current investment and development activities as a good faith effort to help with our customers' future planning. Intel, Intel logo, Intel Inside, Intel Inside logo, Intel Centrino, Intel Centrino logo, Celeron, Intel Xeon, Intel SpeedStep, Itanium, and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries./ Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both. Microsoft, Windows, Windows NT, and the Windows logo are trademarks of Microsoft Corporation in the United States, other countries, or both. IT Infrastructure Library is a registered trademark of the Central Computer and Telecommunications Agency which is now part of the Office of Government Commerce. ITIL is a registered trademark, and a registered community trademark of the Office of Government Commerce, and is registered in the U.S. Patent and Trademark Office. UNIX is a registered trademark of The Open Group in the United States and other countries. Java and all Java-based trademarks are trademarks of Sun Microsystems, Inc. in the United States, other countries, or both. Other company, product, or service names may be trademarks or service marks of others. Information is provided &quot;AS IS&quot; without warranty of any kind. The customer examples described are presented as illustrations of how those customers have used IBM products and the results they may have achieved. Actual environmental costs and performance characteristics may vary by customer. Information concerning non-IBM products was obtained from a supplier of these products, published announcement material, or other publicly available sources and does not constitute an endorsement of such products by IBM. Sources for non-IBM list prices and performance numbers are taken from publicly available information, including vendor announcements and vendor worldwide homepages. IBM has not tested these products and cannot confirm the accuracy of performance, capability, or any other claims related to non-IBM products. Questions on the capability of non-IBM products should be addressed to the supplier of those products. Performance is based on measurements and projections using standard IBM benchmarks in a controlled environment. The actual throughput or performance that any user will experience will vary depending upon considerations such as the amount of multiprogramming in the user's job stream, the I/O configuration, the storage configuration, and the workload processed. Therefore, no assurance can be given that an individual user will achieve throughput or performance improvements equivalent to the ratios stated here. Prices are suggested U.S. list prices and are subject to change without notice. Starting price may not include a hard drive, operating system or other features. Contact your IBM representative or Business Partner for the most current pricing in your geography. Photographs shown may be engineering prototypes. Changes may be incorporated in production models. © IBM Corporation 1994-2010. All rights reserved. References in this document to IBM products or services do not imply that IBM intends to make them available in every country. Trademarks of International Business Machines Corporation in the United States, other countries, or both can be found on the World Wide Web at http://www.ibm.com/legal/copytrade.shtml.

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