The document discusses the travel industry's economic impact and perceptions of it in Washington. It provides data showing travel generates over $900 billion annually and supports millions of jobs and billions in tax revenue. However, some Washington opinion leaders see the industry as supporting low-paying jobs and claim travel is frivolous and non-essential. The travel industry is fighting back by advocating for its economic importance and working to change perceptions, such as by lobbying for the recent creation of a U.S. Tourism Board.
2. Ranking the Travel Industry (output) Revenue (billions) Jobs (millions) Taxes (billions) $546.3 3.0 $65.7 $668.1 2.3 $76.1 $772.5 7.7 $115 $897.8 2.8 $98.8 Industry Chemical Auto Travel Insurance
Swine flu 9/11 DHS New Barriers Recession Broken air travel Attacks on corporate meetings, events
Changing travel’s identity – becoming necessary rather than frivolous – will not happen overnight. We will need a concerted, holistic and smart strategy. That strategy begins by setting a baseline: What do people think of travel? Why do they think the way they do? And, what might make them think differently of travel and the industry as a whole? At the spring board meeting, Rich Thau, President and Founder of Presentation Testing, talked about the process we might go through to better understand how target audiences would answer these questions. Since then, he held individual conversations with a dozen key opinion leaders and surveyed 400 more to get their views on travel and its importance relative to other industries. The information Rich is about to present is, in some respects, disappointing. On the other hand, Rich’s data further confirms the immense opportunities available to this industry if we can harness its economic, grassroots and intrinsic powers.