Honey Tyagi is a senior software testing engineer at Amdocs in Gurgaon, India with over 2.8 years of experience in system testing. She has experience testing telecommunications software, including mediation, billing, CRM, ordering, and reports modules. Some of the projects she has tested include systems for Globe, Virgin Media Ireland, UPC Netherlands, Etisalat Sri Lanka, and T-Mobile US. Her responsibilities include test case design, test execution, defect tracking, and coordination with other teams. She holds a B.Tech degree and has experience with testing tools such as HP Quality Center, Selenium, and SOAP.

1. Curriculum Vitae of Honey Tyagi
Name: Honey Tyagi
Designation: Senior Software Testing Engineer
Organization: Amdocs
Email: honey.tyagi01@gmail.com
Phone: +91- 8588860737
CAREER OBJECTIVE:
Intend to develop my career with leading corporate of hi-tech environment with committed & dedicated
people, which will help me to explore myself fully and realize my potential.
Organization: Amdocs Limited– Founded in 1982
Customer care, billing and order management systems for telecommunications carriers and Internet
services providers. Amdocs has more than 20,000 employees and serves customers in more than fifty
countries
Period: From 13 May, 2013 till Date
Position: Senior Software Testing Engineer
Location: Gurgaon, Delhi NCR, India
• Around 2.8 years of work experience in System testing.
• Good exposure to Automation and Manual Testing includes API Testing, Reports Testing, Business
Process (related to Telecom Domain) Testing, and GUI Testing.
• Well conversant with testing lifecycle, ranging from Test Planning, Test Reviews, Test Execution, Defect-
Resolution to co-ordination of testing, Auditing and Defect management.
Key Professional Skills:
Skills/Languages Work Description
HP Quality Center,
Amdocs Testing Studio & Soap, QTP,
Selenium
Test cases import/export/execution, Defect documentation
and Coverage.
Extracting and Publishing reports.
Triggering of APIs using Soap
Automation tool – QTP, Selenium
SQL, Unix Experience in designing queries and basics Unix
ACC(Amdocs Compact Charging)
Understanding of the Product, ACC Billing, ACC Mediation,
ACC Rating, ACC OCS, Product Catalogue, APIs Testing,
GUI Testing, Data Base Testing, Collection
APRM(Amdocs Partner Management)
Settlement
1-Wholesale Settlement between MVNO and Network
Provider
2-Interconnect Settlement between MVNOs
ASMM(Amdocs Mediation Manager) Mediation – File Processing
ASRM(Amdocs Resource Manager) Mass Provisioning
CRM,OMS and ABP
Basic Knowledge of CRM, OMS and Amdocs Billing
Product
1

2. Curriculum Vitae of Honey Tyagi
Production Deployment
For MVNE TMOBILE– Having experience of 4 Production
Deployment
For ETISALAT – Having experience of 1 Production
Deployment
For Virgin Media Ireland (UPC IRELAND) – Having
experience of 1 Production
For UPC NETHERLAND(Ziggo)– Having experience of 1
Production
For Globe– Having experience of 1 Production
C ,Assemble, Java
Experience is following languages during academics. Basic
knowledge of Java.
Embedded System and Robotics
During the Academics, Created 2 Projects on the
Embedded System(Automatic Door simulation and Metal
deducting Robot)
Project Experience:
1. Project :- GLOBE
Duration: From April 2015 till July End and From November 2015 till now.
Contribution and Activities: ST (System Testing) + UAT (User Acceptance Testing)
Project Description: Globe Telecom is a leading full service telecommunications company in the Philippines,
serving the needs of consumers and businesses across an entire suite of products and services including mobile, fixed,
broadband, data connections, internet and managed services. The New MVNO Launch (HARVEST) and other related
CRs Related to the Mediation, Rating and billing, Reports, Prepaid Mass provisioning tested in this project.
Modules Tested:
Technology Tool Used
Mediation ASMM
Rating and Billing APRM
Customer Relationship Management (CRM) ACC CRM
Reports SAP_BO
API
Soap, Web Service
Tester
Prepaid Mass Provisioning ASRM
2. Project :- Virgin Media Ireland(UPC Ireland)
Duration: From Aug 2015 till Oct End
2

3. Curriculum Vitae of Honey Tyagi
Contribution and Activities: ST (System Testing)
Project Description: Virgin Media Ireland is Liberty Global's telecommunications operation in Ireland. It is the largest
digital cable television provider within Ireland. Virgin Media Ireland previously traded under the branding Chorus NTL until
4 May 2010[2] and UPC Ireland until 5 October 2015. In this Project, we tested New CRs related to CRM, Rating,Reports
and Billing.
Modules Tested:
Technology Tool Used
Mediation ACC Mediation
Rating and Billing ACC_ Invoice Manager
Customer Relationship Management (CRM) ACC CRM (Web)
Ordering ACC OMS
API Testing
Soap, Web Service
Tester
Reports SAP_BO
3. Project : UPC NETHERLAND(Ziggo)
Duration: From Feb 2015 till March End
Contribution and Activities: ST (System Testing)
Project Description: UPC Netherlands was the second largest cable operator in the Netherlands, providing cable
television (digital and analogue), broadband Internet, and telephone service to both residential and commercial customers.
In early 2015, UPC Netherlands started merging with Ziggo. The name UPC was finally phased out in favor of Ziggo on 13
April 2015. Now it is known as “Ziggo”. In this Project, we tested New CRs related to CRM, Rating, Reports and Billing.
Modules Tested:
Technology Tool Used
Mediation ACC Mediation
Rating and Billing ACC_ Invoice Manager
Customer Relationship Management (CRM) ACC CRM (Web)
Ordering ACC OMS
API Testing
Soap, Web Service
Tester
Reports SAP_BO
4. Project :- EISALAT SHRILANKA
Duration: From Sept 2014 to January 2015
Contribution and Activities: ST (System Testing)
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4. Curriculum Vitae of Honey Tyagi
Project Description: Etisalat Lanka, known as Celltel until 2007, and Tigo between 2007 and 2010, is a mobile
telecommunications network in Sri Lanka. It is currently owned by the UAE based telecommunications operator Etisalat.
Overall System is upgraded to V9 so that’s why all the functionality tested in this project.
Modules Tested:
Technology Tool Used
Mediation ACC Mediation
Rating and Billing ACC_ Invoice Manager
Customer Relationship Management (CRM) ACC CRM (Web)
Ordering ACC OMS
API Testing
Soap, Web Service
Tester
Reports SAP_BO
5. Project :- TMUS USA
Duration: From June’2013 to August’ 2014
Contribution and Activities: ST (System Testing)
Project Description: T-Mobile US, Inc. is a wireless network operator in the United States.T-Mobile US provides
wireless voice, messaging, and data services in the United States, Puerto Rico and the U.S. Virgin Islands under the T-
Mobile, MetroPCS and GoSmart Mobile brands. In this Project, I was involved in the Testing Of GoSmart, BrightSpot, and
Testing related to MVNO, that also includes testing after onboarding of New MVNO, and also impact on existing MVNO(If
any).
Modules Tested:
Technology Tool Used
Mediation ACC Mediation
Rating and Billing ACC_ Invoice Manager
Customer Relationship Management (CRM) ACC CRM (Web)
Ordering ACC OMS
API Testing
Soap, Web Service
Tester
Reports SAP_BO
6. Project :- AT&T Consumer
Duration: From May’2013 to June’ 2013
Project Description:
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5. Curriculum Vitae of Honey Tyagi
AT&T U-verse (or simply U-verse) is an AT&T brand of triple-play telecommunications services in
22 states of the United States. Launched on June 26, 2006, U-verse includes broadband Internet,
IP telephone, and IPTV services in 22 states. First Project, when I joined Amdocs.
Modules Tested:
Technology Tool Used
Customer Relationship Management (CRM) Amdocs CRM
Ordering Amdocs OMS
Task Involved in the Projects:
• Designing CHL from HLD, writing test cases
• designing, creating and executing regression automatic test suits
• Handling Review meeting of CHL Designs and MOM of review meeting
• Execution of CR functional testing, regression testing and integration testing
• Raising, monitoring and tracking the defects.
• Retesting the defects.
• Creating regression suites in different releases.
• Preparing knowledge repository in order to share it with whole team.
• Facilitating Root Cause Analysis for every drop certification
• Engaging with the BA, Developers, Site team, Customer at different phases such as designing,
execution etc.
• Rebooting Testing Environment on LINUX machine
• UAT Support
• Helping new joiners and rest of the team to understand the Functionality
Onsite Assignment:
1- Worked “on Site” in ISREAL for 2 Month
2- Independently handled TMUS MVNE Migration Release from Site
Achievements / Certifications:
• Star Performer - Awarded by Customer Deliver Unit.
Academic Excellence:
 Qualified GATE 2013 and got 99.9 percentile.
Academic Qualification:
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6. Curriculum Vitae of Honey Tyagi
COURSE INSTITUITON BOARD
/UNIVERSITY
YEAR PERCENTAGE
Graduation
(B.Tech in
Electronics and
Communication)
Bharat Institute of
Technology, Meerut
Uttar Pradesh
Technical University
lucknow
2008-2012 73.13
12th
Sanatan Dharam Inter
College, Sadar ,
Meerut
Uttar Pradesh Board 2007 69.8
10th Sant Charles inter
College, Sardhana
Uttar Pradesh Board 2005 70.8
Projects in College:
 Metal Detecting Robot – Embedded System Project
 Automatic Door simulation - – Embedded System Project
OTHER TRAITS:
• Good team player with excellent interpersonal skills.
• Analytical and problem solving skills.
• Interest in learning new technical concepts
PERSONAL DETAILS:
Name : Honey Tyagi
Father's name : Anil Kumar Tyagi
Sex : Male
Date of birth : 19/01/1989
Present Address : : Room -102, Building no – 20/34, U- Block, DLF Phase -3 , Gurgaon
Permanent Address : 3/135, Phase-1, Shradhapuri, Kankerkhera, Meerut
Languages known : Hindi, English
DECLARATION:
I Honey Tyagi working in Amdocs India Pvt Ltd does hereby declare that the Information given
above in My Profile is true and correct to best of my knowledge.
Date :- 7th
January 2016 Honey Tyagi
6

7. Curriculum Vitae of Honey Tyagi
COURSE INSTITUITON BOARD
/UNIVERSITY
YEAR PERCENTAGE
Graduation
(B.Tech in
Electronics and
Communication)
Bharat Institute of
Technology, Meerut
Uttar Pradesh
Technical University
lucknow
2008-2012 73.13
12th
Sanatan Dharam Inter
College, Sadar ,
Meerut
Uttar Pradesh Board 2007 69.8
10th Sant Charles inter
College, Sardhana
Uttar Pradesh Board 2005 70.8
Projects in College:
 Metal Detecting Robot – Embedded System Project
 Automatic Door simulation - – Embedded System Project
OTHER TRAITS:
• Good team player with excellent interpersonal skills.
• Analytical and problem solving skills.
• Interest in learning new technical concepts
PERSONAL DETAILS:
Name : Honey Tyagi
Father's name : Anil Kumar Tyagi
Sex : Male
Date of birth : 19/01/1989
Present Address : : Room -102, Building no – 20/34, U- Block, DLF Phase -3 , Gurgaon
Permanent Address : 3/135, Phase-1, Shradhapuri, Kankerkhera, Meerut
Languages known : Hindi, English
DECLARATION:
I Honey Tyagi working in Amdocs India Pvt Ltd does hereby declare that the Information given
above in My Profile is true and correct to best of my knowledge.
Date :- 7th
January 2016 Honey Tyagi
6