1. Resume Holly-Rose Milne-Mansfield
1 Resume of Holly-Rose Milne-Mansfield /January 2016
PERSONAL DETAILS
Address: 31 RedwayStreet
Nudgee,QLD4014
Phone: 0420 384 185
Email: hollyrosem97@gmail.com
LinkedinAccount: Holly-Rose Milne-Mansfield
EDUCATION
Tertiary Education
2015 – Diplomaof EventsManagementat SouthbankTAFE
RelevantProjects and Assignments:
April 2015 Prepare Quotations
June 2015 Group Proposal
August2015 Eventplanning,documentation,stagingandproduction
September2015 BusinessPlan
Secondary Education:
2002 – 2014 Earnshaw State College –Banyo
Leadership - Vice Captain2014
QueenslandCertificate of Education
Certificate IIinInformationTechnology
Certificate IinBusiness
Certificate IinWorkEducation
Additional Qualifications
RSA – QLD NTSA WA SITHFAB201
RSG – QLD SITHGAM201
ABS – AccreditedBaristaCoffee Course
GoldenCasketCertificate- LotteryOperationCourse
WORK HISTORY AND EMPLOYMENT
2011 - Current Kmart Casual Retail Assistant – Team Leader on CustomerService Desk
 Team Leaderof the CustomerService Desk
 Supervisionof casual staff members
 OpeningandClosing responsibilities.
 Deliveringahighlevel of customerservice byusingmyinitiative andbeingproactive
whendealingwithcustomerinquiries
 CheckoutOperator/Self-Service CheckoutAssistant
 Monitoringandmaintaining asafe workenvironment
2015 - Current WoolloongabbaCricketGroundsCasual Event Staff
 Deliveringahighlevel of customerservice byusingmyinitiative andbeingproactive
whendealingwithall customerinquiries.
 Offeringcustomersassistanttotheirseatandaroundthe grounds
2011 – 2012 Banyo Newsagency- Casual
 Deliveringahighlevel of customerservice
 CheckoutOperator

2. Resume Holly-Rose Milne-Mansfield
2 Resume of Holly-Rose Milne-Mansfield /January 2016
WORK EXPERIENCE
The followingworkexperience wasdirectly relatedtomystudiesatTAFEBrisbane.
11 – 18 July2015 Treasury Casino – PaidPosition
 Workingalongside the EchoEntertainmentGroupManagementTeam
 Experience with Banquets
 Assistingthe bumpinandbumpout process of events
 Waitressing,waitingtablesandbartending foreveryevent
21 – 24 May 2015 Paniyiri Greek Festival - VolunteerRole
 Assistingduringthe bumpinandbumpout process
 Workingalongside the EventAssistantandEventManager,WendyLacey,
duringthe bumpin process
 Trafficcontrol withinthe festival grounds duringbumpin
 Workingalongside the stage managerandassistingwithstage operations.
 Assistingwithticketingduringthe openingof the festival
Link– http://www.paniyiri.com
10 – 11 March 2015 CMA Events’ Locate Conference 2015 – VolunteerRole
 Operatingthe registrationdesk
 Successfullyregisteringclientsand welcominggueststothe conference
 Assistingthe Directorof CMA Events,Barry McLeod, withsettingupthe night
time function
 Assistingwiththe bumpinandbumpout process
Link– http://www.locateconference.com/
18 – 20 February2015 FIA Conference2015 – VolunteerRole
 Operatingthe registration deskandrelated tasks
 Completed onlineregistrationsforattendingguests
 Assistingduringthe bumpinandbumpout process
Link- http://www.fiaconference.org.au/
REFEREES
ASTRID SVENSSON
Kmart AustraliaGeneral DutyManager
Land Line:3267 3311
Mobile:0407 737 404
Email:astrid.svensson@hotmail.com
BARRY MCLEOD
Directorand ProjectManager at CMA Events
Mobile:0414 810 271
Email:barry@cmaevents.com.au