In this presentation, there is some introduction about McDonald's and we have discussed about McDonald's Employee retention techniques and it's importance for other organisation.

1. McDonald’s Employees
Retention

2. • McDonald’s is the largest food
service company in the world.
• In 2018, Annual revenues of the
McDonald’s were US$ 21 Billion.
• McDonald’s operates 37,855
restaurants in around 120 countries
and Union Territories.
• McDonald’s mainly sell hamburgers,
various types of chicken, chicken
sandwiches, french fries, soft drinks,
desserts and etc..
• It is also one of the biggest job
provider in the world with 1.9
million employees.

4. ‘We believe that some of the best people in
the world work here. And, we believe you
could be one of them. You’ve got
enthusiasm and drive. We’ve got jobs,
flexible schedules and benefits that can turn
into rewarding careers. It’s a perfect match”.

5. How they evaluate candidates?
• Willing to work in McDonald
• Willing to work as team member.
• He / She must be capable of
doings things with high speed.
• He / She must be capable of doing
work without making mistakes.
• He / She must have good
communication skills as they deals
directly with the customers.

6. Employee retention refers to the various policies and
practices which let the employees stick to an organization
for a longer period of time.
Employee Retention

7. Importance of Retention
• Hiring is not an easy process.
• An organization invests its time and money in grooming an
individual and make him ready to be work and understand
the corporate culture.
• When an individual resigns from his present organization, it
is more likely that he would join the competitors
• The employees working for a longer period of time are
more familiar with the company’s policies, guidelines and
thus they adjust better
• Every individual needs time to adjust with others
• It has been observed that individuals sticking to an
organization for a longer span are more loyal towards the
management and the organization

8. TRAINING AND DEVELOPMENT
 The employees in McDonald’s are provided with
training to achieve high standards in the
organization.
 Training involves- Direct
Training,Training from
Abroad
 SpecificTraining Courses-
FMC, MDP

9. METHODS OF TRAINING
• ORIENTATION
• ON-JOB-TRAINING
• CLASSROOM TRAINING
LEVELS OF TRAINING
• Computer-Based Training
• Crew Member’s Training
• Manager’s Training

10. PERFORMANCE APPRAISAL AND
INCENTIVES SYSTEM OF MCDONALD’s
PERFORMANCE APPRAISAL-
• McDonald’s conducts performance review semi-
annually.
• Some standards are made and defined according
to which the employees have to perform.
• Then after 6 months all the employees are
evaluated that whatever they come up to
standards or not.

11. • If an employee does not perform
well then feedback is provided to
them so they can improve.
• There are Four levels to evaluate
the performance of employees:
 Out standing
 Excellent
 Good
 Need improvement

12. INCENTIVE
S NON CASH BASED
Crew of the year
Crew of the month
Branch of the year
Access to gift certificates
Free food
CASH BASED
Attendance Allowance
Annual Allowance
Medical Allowance
Leave Fair Assistance

13. REWARDS
 The rewards are
given on the basis of
performance.
 There is arise of 10%
in salary and if
performance is also
counted then 20%
increment given at
anytime of the year.

14. BENEFITS
• McDonald provided
health insurance
benefit to its full-time
employees.
• Benefit communication
planning team is
designed to include a
variety of people from
various corporate
departments to ensure
adverse representation.