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SO WIFI
Introduction &
Product Overview
January 2018
Hotel Survey
WI-FI IN HOTELS
A survey of more than 5,000 hotel guests, on how significant
Wi-Fi is during their stay, revealed the following:
72%
of guests said a hotel
without free WiFi is a
deal breaker.
53%
of guests said they would
be willing to purchase
upgraded WiFi speed.
98.4%
of guests expect WiFi
in their room.
SO WIFI
What is SO WIFI?
Ideal for businesses who’s customers visit their premise (dwell
time), and would use free WIFI if available
A marketing tool to help business owners market and communicate easily
and effectively with their customers, through social WIFI logins
Takes advantage of customers social media profiles as they log
into their Wi-Fi, to provide rich information, as well as building up
the companies social media presence automatically!
Retail environments Hairdressers & beauty salons Doctors, dentists
& veterinary practices
Any many more…
Hotels, bars & restaurants
Profile image and header
Change the cover of your landing page and company
logo yourself
LOGIN PAGE
Login
Clients click here to directly log in with their social media
account, email or app download
I don’t have a social media account
Here clients can also login but with their email address
Explanation
How your free Wi-Fi service works via SO WIFI. See
for yourself that it is reliable
Information about this location
Here clients can read the About text about your
business on Facebook
Language
The language setting on the client’s device determines
the language in the app
Skip button (optional)
Log in without connecting to social media
LOGIN PROCEDURE – Hospitality Example
LIKE
Welcome screen (2 sec)
Welcome your guests using your
own branding.
Landing page example 2
You can also show the hotel
website and increase the ranking
in search engines.
Landing page example 1
Possibility to show an URL, this
URL can include a targeted
voucher for WiFi users.
Perform a social media action
Like, check-in or follow the
company to get free WiFi access.
Branded login portal
Header and profile picture are
connected to Facebook. Choose
your preferred login method.
Monetise - Targeted advertising during login procedure
#1 Dutch man / above 30 years old #2 British woman / below 25 years old
TRIPADVISOR REVIEW EXPRESS COLLABORATION
• Automatically ask for a TripAdvisor
review, 2 days after the guest visited
your location
• The amount of reviews for your location,
will rise between 30% - 80%
• More reviews, results in a higher
TripAdvisor ranking, and therefore will
increase turnover
• Easy to setup and fully automated
review system
Facebook
Facebook user points of interest.
For example music, TV, sport,
culture, fashion and politics.
• All likes (interests)
• Location where user has been
• User posts
• Keyword analysis within user
posts for targeting advertisements
SO WIFI Location based
• SO WIFI Locations where user has
been (without logging in)
• Duration of visit
• Frequency of visits
• If the visitor also has been to
another shop of this chain
• Number of passers that walk by
• Conversion to go in shop
Twitter
• Tweets of user
• Who are the followers
• Who follows the user
Linkedin
• Name
• Photo
• Functions
• Education
Instagram
• Location where user has
been
• Tags & posts of media
• Who are the followers
• Who follows the user
Data & analytics - What is collected?
• Overview
• Create custom reports.
• Detailed information about your visitors
• Such as age, gender, interests, etc
• Send messages to visitors
• Overview of all your locations
• Export all user data
• Make live changes to splash pages
• Change settings
• Limit length of session
• Set opening hours
• Limit bandwidth
Live Online Dashboard
Clients Include
Boost reviews and rankings
SO Review, November 2017
New Product Launch
We empower you to improve your ranking on review sites.
Save time by collecting and responding to all your different
reviews from one dashboard.
Online Reviews
• Did you know…
Consistently responding to
online reviews improves your
review score by 0.7 points (out
of 5) compared to not replying
to reviews.
One star increase in rating on
review sites leads to a 10%
revenue increase.
88% of guests read online
reviews to determine the
quality of a local restaurant.
Business Growth
• How SO Review helps
1
 Collect more positive reviews
Automatically collect reviews by sending out a
review request via email to first time or returning
visitors, and convert satisfied guests into
positive online reviews.
 Save a lot of time
We collect and scan all your reviews from
different platforms and categorize them as
negative or positive, and per subject. Reply to
your reviews directly from our dashboard, saving
you many hours a week.
 Beat your competitors
Select your direct competitors and compare
their reviews, rankings and scores on different
topics such as food and service. Know what to
improve in order to beat them.
 Improve rankings on review sites
Get help from our experts to improve your
response to reviews. Increase your customer
satisfaction and request reviews via email to
gather more and more positive reviews resulting
in a higher ranking.
Business Growth
• How SO Review helps
 Automated review requests
Send automated emails based on demographic
or behaviour that we help you collect. Create
your own targeted campaigns and create more
visibility on the platforms that are most
important to you.
Business Growth
• How SO Review helps
 Many supported platforms
SO Reviews
• Key Features…
 Directly respond to reviews and comments
One platform that enables you to respond to all
online reviews from all different review sites in one
clear overview.
 See how you score on different subjects
Our algorithm categorizes the most important
subjects and measures positive and negative
sentiment, creating a score per subject.
 Compare scores with competitors
Choose who you wish to compare your data with
and compare scores.
 Get notified about new reviews
Easy notifications keep you up to date when a new
review that requires follow-up occurs.
 Dedicated Review support
Our team of experts is always available to answer
your questions, while in the dashboard or via
phone and email.
Already Winning
• Current Clients

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SO WIFI Product Overview and Hotel Wi-Fi Survey

  • 1. SO WIFI Introduction & Product Overview January 2018
  • 2. Hotel Survey WI-FI IN HOTELS A survey of more than 5,000 hotel guests, on how significant Wi-Fi is during their stay, revealed the following: 72% of guests said a hotel without free WiFi is a deal breaker. 53% of guests said they would be willing to purchase upgraded WiFi speed. 98.4% of guests expect WiFi in their room.
  • 3. SO WIFI What is SO WIFI? Ideal for businesses who’s customers visit their premise (dwell time), and would use free WIFI if available A marketing tool to help business owners market and communicate easily and effectively with their customers, through social WIFI logins Takes advantage of customers social media profiles as they log into their Wi-Fi, to provide rich information, as well as building up the companies social media presence automatically! Retail environments Hairdressers & beauty salons Doctors, dentists & veterinary practices Any many more… Hotels, bars & restaurants
  • 4. Profile image and header Change the cover of your landing page and company logo yourself LOGIN PAGE Login Clients click here to directly log in with their social media account, email or app download I don’t have a social media account Here clients can also login but with their email address Explanation How your free Wi-Fi service works via SO WIFI. See for yourself that it is reliable Information about this location Here clients can read the About text about your business on Facebook Language The language setting on the client’s device determines the language in the app Skip button (optional) Log in without connecting to social media
  • 5. LOGIN PROCEDURE – Hospitality Example LIKE Welcome screen (2 sec) Welcome your guests using your own branding. Landing page example 2 You can also show the hotel website and increase the ranking in search engines. Landing page example 1 Possibility to show an URL, this URL can include a targeted voucher for WiFi users. Perform a social media action Like, check-in or follow the company to get free WiFi access. Branded login portal Header and profile picture are connected to Facebook. Choose your preferred login method.
  • 6. Monetise - Targeted advertising during login procedure #1 Dutch man / above 30 years old #2 British woman / below 25 years old
  • 7. TRIPADVISOR REVIEW EXPRESS COLLABORATION • Automatically ask for a TripAdvisor review, 2 days after the guest visited your location • The amount of reviews for your location, will rise between 30% - 80% • More reviews, results in a higher TripAdvisor ranking, and therefore will increase turnover • Easy to setup and fully automated review system
  • 8. Facebook Facebook user points of interest. For example music, TV, sport, culture, fashion and politics. • All likes (interests) • Location where user has been • User posts • Keyword analysis within user posts for targeting advertisements SO WIFI Location based • SO WIFI Locations where user has been (without logging in) • Duration of visit • Frequency of visits • If the visitor also has been to another shop of this chain • Number of passers that walk by • Conversion to go in shop Twitter • Tweets of user • Who are the followers • Who follows the user Linkedin • Name • Photo • Functions • Education Instagram • Location where user has been • Tags & posts of media • Who are the followers • Who follows the user Data & analytics - What is collected?
  • 9. • Overview • Create custom reports. • Detailed information about your visitors • Such as age, gender, interests, etc • Send messages to visitors • Overview of all your locations • Export all user data • Make live changes to splash pages • Change settings • Limit length of session • Set opening hours • Limit bandwidth Live Online Dashboard
  • 11. Boost reviews and rankings SO Review, November 2017 New Product Launch We empower you to improve your ranking on review sites. Save time by collecting and responding to all your different reviews from one dashboard.
  • 12. Online Reviews • Did you know… Consistently responding to online reviews improves your review score by 0.7 points (out of 5) compared to not replying to reviews. One star increase in rating on review sites leads to a 10% revenue increase. 88% of guests read online reviews to determine the quality of a local restaurant.
  • 13. Business Growth • How SO Review helps 1  Collect more positive reviews Automatically collect reviews by sending out a review request via email to first time or returning visitors, and convert satisfied guests into positive online reviews.  Save a lot of time We collect and scan all your reviews from different platforms and categorize them as negative or positive, and per subject. Reply to your reviews directly from our dashboard, saving you many hours a week.
  • 14.  Beat your competitors Select your direct competitors and compare their reviews, rankings and scores on different topics such as food and service. Know what to improve in order to beat them.  Improve rankings on review sites Get help from our experts to improve your response to reviews. Increase your customer satisfaction and request reviews via email to gather more and more positive reviews resulting in a higher ranking. Business Growth • How SO Review helps
  • 15.  Automated review requests Send automated emails based on demographic or behaviour that we help you collect. Create your own targeted campaigns and create more visibility on the platforms that are most important to you. Business Growth • How SO Review helps  Many supported platforms
  • 16. SO Reviews • Key Features…  Directly respond to reviews and comments One platform that enables you to respond to all online reviews from all different review sites in one clear overview.  See how you score on different subjects Our algorithm categorizes the most important subjects and measures positive and negative sentiment, creating a score per subject.  Compare scores with competitors Choose who you wish to compare your data with and compare scores.  Get notified about new reviews Easy notifications keep you up to date when a new review that requires follow-up occurs.  Dedicated Review support Our team of experts is always available to answer your questions, while in the dashboard or via phone and email.

Editor's Notes

  1. We know the offering of Social WiFi has been around for years now, with hotels, bars and restaurants offering free wifi to their guests/customers, traditionally with login passwords. But, accessing free wifi with a password is often where the value of this service begins for a customer, but ends for the business owner. SO-WIFI is a company that set out to change all of that by adding value for a business at the point of loggin and well beyond with its vast array of marketing features and capabilities. I also wanted to get you thinking about the potential target market for SO WIFI, as its not just Hotels bars and restaurants … but anywhere where a customer has to wait, queue, get bored, reach for their phone and search for free wifi.
  2. A bit about SO WIFI…