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INTRODUCTION TO THE
DENTAL OFFICE AND BASIC
CHAIRSIDE ASSISTING
Chapter 17
DENTAL OFFICE DESIGN
ā€¢ The office may be small with two or three treatment rooms or it may have a
clinic setting with any number of treatment rooms
ā€¢ Most offices are designed with:
ā€¢ a reception area
ā€¢ a business area
ā€¢ treatment rooms
ā€¢ a sterilizing area
ā€¢ a laboratory
ā€¢ x-ray processing room
ā€¢ a restroom
ā€¢ dentistā€™s office.
RECEPTION ROOM
ā€¢ Area that the patient initially enters
ā€¢ Gives first impression of the office
ā€¢ Room needs to be pleasing, comfortable, neat and clean.
ā€¢ Dental staff should tidy the room regularly
ā€¢ Straighten magazines and make sure theyā€™re current
ā€¢ Patient education materials
ā€¢ Area for children to play
ā€¢ Decorated to keep atmosphere friendly and positive
RECEPTION DESK AND BUSINESS OFFICE
ā€¢ Part of or adjacent to reception room
ā€¢ Appointments are made here
ā€¢ Telephone calls received
ā€¢ Patient records updated and stored
STERILIZING AREA
ā€¢ Near tx rooms
ā€¢ Neat and clean at all times
ā€¢ Good air circulation
ā€¢ Protect from chemical fumes and
exhaust from sterilizers
ā€¢ OSHA has specific requirements for this area
ā€¢ Instruments, trays and so on flow from
dirty to clean areas to minimize cross-
contamination
ā€¢ In this area:
ā€¢ Sink
ā€¢ Counter space
ā€¢ Sharps container
ā€¢ Hazardous waste
ā€¢ Ultrasonic equipment
ā€¢ Handpiece cleaner/lubricating
machine
ā€¢ Sterilizing equipment
ā€¢ Storage
DENTAL OFFICE LABORATORY
ā€¢ Separate area that is also well
vented
ā€¢ Amount of lab work done depends
on dentist preference
ā€¢ Used for:
ā€¢ Finishing or adjusting crowns, bridges,
partials, dentures
ā€¢ Pouring impressions
ā€¢ Trimming models
ā€¢ Polishing removable prosthetics
ā€¢ Making custom trays
ā€¢ May contain:
ā€¢ Vibrator
ā€¢ Model trimmer
ā€¢ Lab handpiece
ā€¢ Vacuum former
ā€¢ Sink
ā€¢ Exhaust fan
ā€¢ Plaster and stone storage bins
ā€¢ Heat source
ā€¢ Dental lathe
ā€¢ Storage
X-RAY PROCESSING ROOM
ā€¢ AKA darkroom
ā€¢ Small, near tx rooms
ā€¢ Room contains:
ā€¢ sink
ā€¢ Processing tank
ā€¢ Drying rack
ā€¢ Space for storage
ā€¢ Safelight
ā€¢ Counter space
RADIOGRAPHY ROOM
ā€¢ In most offices, radiograph machines are in each tx room for
intraoral xrays
ā€¢ Bitewings, PA, FMX ect.
ā€¢ Extraoral radiographic equipment is in the radiology room
ā€¢ Provides occupational safety from ionizing radiation and be large enough
to house this equipment
ā€¢ Guidelines come from state health department and periodic
inspections may be required by state agencies
CONSULT ROOM/AREA
ā€¢ Where dentists can sit down with patients and discuss the
treatment plan and financial arrangement.
ā€¢ This rooms has:
ā€¢ Chairs
ā€¢ Table
ā€¢ Computer
ā€¢ Xray viewbox
ā€¢ Possible models
ā€¢ Anything to assist the dentist in explaining the tx to the patient
OPTIONAL ROOMS
ā€¢ Dentistā€™s private office
ā€¢ Staff lounge
ā€¢ Patient Education Area
TREATMENT ROOMS AND DENTAL
EQUIPMENT
OPERATORY
ā€¢ Dental treatment rooms are also called Operatories
ā€¢ Each dentist usually has a minimum of three treatment rooms/operatories
ā€¢ The tx rooms in general practice are usually designated operative or hygiene and
are equipped accordingly.
ā€¢ Contains:
ā€¢ Dental chair
ā€¢ Dental unit
ā€¢ Operating stools
ā€¢ Cabinets
ā€¢ Sinks,
ā€¢ X-ray machine
ā€¢ View box/computer screen
ā€¢ Mobile carts
THE DENTAL CHAIR
ā€¢ Center of all clinical activity
ā€¢ Designed for the operator and the assistant to provide
patient tx comfortably and efficiently.
ā€¢ Supports patientā€™s entire body in either and upright, supine
position, or subsupine position
ā€¢ upright: back of chair is in a 90 degree angle
ā€¢ Supine: reclined position with the nose and knees on the same
plane
ā€¢ Subsupine: reclined position with the head lower than the feet.
THE DENTAL CHAIR
POSITIONS
ā€¢ The type of procedure, dentist preference, and area of the mouth
determines the position of the chair.
ā€¢ Upright:
ā€¢ Whens eating and dismissing patient, taking radiographs, and taking
impressions
ā€¢ Supine:
ā€¢ Most dental procedures; provides easy access to different areas of the
mouth
ā€¢ Subsupine: emergency tx and for the unconscious patient
THE DENTAL CHAIR
ā€¢ Designed to accommodate children and adults
ā€¢ Narrow head rest to allow dentist/assistant to be close to patients
head
ā€¢ Arm rests that lift or move out of the way
ā€¢ Controls that move the chair up and down, as well as recline
ā€¢ Either on the sides of the chair, the floor, or unit
ā€¢ There is a lever on the back of the chair that unlocks it, so it can be
rotated left or right
ā€¢ Be sure to re-lock if using this feature!
THE DENTAL UNIT
ā€¢ Consists of:
ā€¢ Handpieces
ā€¢ Air-water syringe
ā€¢ Saliva ejector
ā€¢ Oral evacuator (HVE)
ā€¢ Ultrasonic scaling unit
ā€¢ Tons of other options
THE DENTAL UNIT
ā€¢ Can be fixed to the wall, cabinets, or on mobile carts
ā€¢ Positioned according to the preference of the dentist, whether
they are left or right-handed, whether they work with assistants
and according to the design of the tx room
ā€¢ Three basic modes of delivery:
ā€¢ Rear delivery system
ā€¢ Side delivery system
ā€¢ Front delivery system
REAR DELIVERY SYSTEM
SIDE DELIVERY SYSTEM
FRONT DELIVERY SYSTEM
AIR-WATER SYRINGE
ā€¢ Provides air, water, or combination spray of air and
water
ā€¢ AKA: 3-way syringe
ā€¢ Tip of the syringe is removable
ā€¢ Made from disposable plastic, or autoclavable metal
ā€¢ IVCC uses REUSABLE METAL- DONā€™T THROW
AWAY!!
ā€¢ Controls are on the thumb side.
DENTAL STOOLS
ā€¢ Required by the operator and the assistant for MOST
procedures
ā€¢ Ergonomic studies have resulted in the improved design of
stools to provide comfort and prevent fatigue during dental
procedures
ā€¢ Adjustable height
ā€¢ Adjustable back rest/extend arm
ā€¢ Comfortable seat
ā€¢ Mobility
ā€¢ Broad base
ā€¢ Foot rest easy to adjust
DENTAL STOOLS
ā€¢ The assistant is positioned 4-8ā€ higher than the dentist
ā€¢ Feet resting on foot ring and thighs parallel to the floor
ā€¢ Extended arm is for support of the abdomen and side areas
ā€¢ Moves easily into place and locks to stabilize the assistant when reaching
or leaning
ā€¢ 5 casters are usually recommended to provide stability
ā€¢ Broad base to prevent tipping
ā€¢ Can be quickly and easily adjusted
DENTAL STOOLS
OPERATING LIGHT
ā€¢ Attached to dental chair or mounted to the ceiling
ā€¢ Operator and dentist should be able to adjust the position of the light
(DA job)
ā€¢ Has a switch for high and low intensities, and an on/off switch
ā€¢ Handles on both sides
ā€¢ Handles and switch are covered with barriers during procedures and
changed between patients
ā€¢ Keep the shield clean!!
ā€¢ Wait until it cools to wipe
CABINETRY
ā€¢ Storage of supplies and materials used during tx
ā€¢ Units include:
ā€¢ Cupboards that open from front and back for tx trays
ā€¢ Drawers for materials frequently used
ā€¢ Sinks for the operatory and the assistants
SINK
ā€¢ Some rooms have two sinks
ā€¢ One on each side of the dental chair
ā€¢ Some have one sink centrally behind dental unit
ā€¢ Water controls should be operated by wrist, foot, or knee controls.
ā€¢ Prevents it from being contaminated
ā€¢ There are also light and motion sensor device that turn the water on and
off automatically when standing in front of the sink
SMALL EQUIPMENT FOUND IN THE TX ROOM
ā€¢ Xray view box:
ā€¢ Used to read traditional radiographs; bright light source
covered with frosted surface
ā€¢ Dental Curing light:
ā€¢ Used to ā€œcureā€ or ā€œsetā€ light-cured materials; various
types to choose from;
AMALGAMATOR
ā€¢ Small machine that triturates (mixes) dental amalgam and
some dental cements
ā€¢ We will discuss more later on
DENTAL AIR COMPRESSOR AND CENTRAL
VACUUM SYSTEM
ā€¢ Air compressor:
ā€¢ Provides compressed air for the handpieces and air for the air-water syringes
ā€¢ Size of the compressor depends on the number of dental units
ā€¢ Stored away from the main office because of size and sound
ā€¢ Important that filters are changed routinely and checked for condensation in the lines
ā€¢ Could cause particles, moisture and algae to grow, and move into the dental unit
ā€¢ Central Vacuum System
ā€¢ Suction for saliva ejector and oral evacuators (HVE)
ā€¢ Filters and traps must be cleaned regularly
ā€¢ Stored away from office, usually with compressor
ā€¢ Can be set up on time clocks, or by a switch

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Introduction to the Dental Office and Basic Chairside

  • 1. INTRODUCTION TO THE DENTAL OFFICE AND BASIC CHAIRSIDE ASSISTING Chapter 17
  • 2. DENTAL OFFICE DESIGN ā€¢ The office may be small with two or three treatment rooms or it may have a clinic setting with any number of treatment rooms ā€¢ Most offices are designed with: ā€¢ a reception area ā€¢ a business area ā€¢ treatment rooms ā€¢ a sterilizing area ā€¢ a laboratory ā€¢ x-ray processing room ā€¢ a restroom ā€¢ dentistā€™s office.
  • 3. RECEPTION ROOM ā€¢ Area that the patient initially enters ā€¢ Gives first impression of the office ā€¢ Room needs to be pleasing, comfortable, neat and clean. ā€¢ Dental staff should tidy the room regularly ā€¢ Straighten magazines and make sure theyā€™re current ā€¢ Patient education materials ā€¢ Area for children to play ā€¢ Decorated to keep atmosphere friendly and positive
  • 4.
  • 5. RECEPTION DESK AND BUSINESS OFFICE ā€¢ Part of or adjacent to reception room ā€¢ Appointments are made here ā€¢ Telephone calls received ā€¢ Patient records updated and stored
  • 6. STERILIZING AREA ā€¢ Near tx rooms ā€¢ Neat and clean at all times ā€¢ Good air circulation ā€¢ Protect from chemical fumes and exhaust from sterilizers ā€¢ OSHA has specific requirements for this area ā€¢ Instruments, trays and so on flow from dirty to clean areas to minimize cross- contamination ā€¢ In this area: ā€¢ Sink ā€¢ Counter space ā€¢ Sharps container ā€¢ Hazardous waste ā€¢ Ultrasonic equipment ā€¢ Handpiece cleaner/lubricating machine ā€¢ Sterilizing equipment ā€¢ Storage
  • 7.
  • 8. DENTAL OFFICE LABORATORY ā€¢ Separate area that is also well vented ā€¢ Amount of lab work done depends on dentist preference ā€¢ Used for: ā€¢ Finishing or adjusting crowns, bridges, partials, dentures ā€¢ Pouring impressions ā€¢ Trimming models ā€¢ Polishing removable prosthetics ā€¢ Making custom trays ā€¢ May contain: ā€¢ Vibrator ā€¢ Model trimmer ā€¢ Lab handpiece ā€¢ Vacuum former ā€¢ Sink ā€¢ Exhaust fan ā€¢ Plaster and stone storage bins ā€¢ Heat source ā€¢ Dental lathe ā€¢ Storage
  • 9.
  • 10. X-RAY PROCESSING ROOM ā€¢ AKA darkroom ā€¢ Small, near tx rooms ā€¢ Room contains: ā€¢ sink ā€¢ Processing tank ā€¢ Drying rack ā€¢ Space for storage ā€¢ Safelight ā€¢ Counter space
  • 11. RADIOGRAPHY ROOM ā€¢ In most offices, radiograph machines are in each tx room for intraoral xrays ā€¢ Bitewings, PA, FMX ect. ā€¢ Extraoral radiographic equipment is in the radiology room ā€¢ Provides occupational safety from ionizing radiation and be large enough to house this equipment ā€¢ Guidelines come from state health department and periodic inspections may be required by state agencies
  • 12. CONSULT ROOM/AREA ā€¢ Where dentists can sit down with patients and discuss the treatment plan and financial arrangement. ā€¢ This rooms has: ā€¢ Chairs ā€¢ Table ā€¢ Computer ā€¢ Xray viewbox ā€¢ Possible models ā€¢ Anything to assist the dentist in explaining the tx to the patient
  • 13. OPTIONAL ROOMS ā€¢ Dentistā€™s private office ā€¢ Staff lounge ā€¢ Patient Education Area
  • 14. TREATMENT ROOMS AND DENTAL EQUIPMENT
  • 15. OPERATORY ā€¢ Dental treatment rooms are also called Operatories ā€¢ Each dentist usually has a minimum of three treatment rooms/operatories ā€¢ The tx rooms in general practice are usually designated operative or hygiene and are equipped accordingly. ā€¢ Contains: ā€¢ Dental chair ā€¢ Dental unit ā€¢ Operating stools ā€¢ Cabinets ā€¢ Sinks, ā€¢ X-ray machine ā€¢ View box/computer screen ā€¢ Mobile carts
  • 16. THE DENTAL CHAIR ā€¢ Center of all clinical activity ā€¢ Designed for the operator and the assistant to provide patient tx comfortably and efficiently. ā€¢ Supports patientā€™s entire body in either and upright, supine position, or subsupine position ā€¢ upright: back of chair is in a 90 degree angle ā€¢ Supine: reclined position with the nose and knees on the same plane ā€¢ Subsupine: reclined position with the head lower than the feet.
  • 17. THE DENTAL CHAIR POSITIONS ā€¢ The type of procedure, dentist preference, and area of the mouth determines the position of the chair. ā€¢ Upright: ā€¢ Whens eating and dismissing patient, taking radiographs, and taking impressions ā€¢ Supine: ā€¢ Most dental procedures; provides easy access to different areas of the mouth ā€¢ Subsupine: emergency tx and for the unconscious patient
  • 18. THE DENTAL CHAIR ā€¢ Designed to accommodate children and adults ā€¢ Narrow head rest to allow dentist/assistant to be close to patients head ā€¢ Arm rests that lift or move out of the way ā€¢ Controls that move the chair up and down, as well as recline ā€¢ Either on the sides of the chair, the floor, or unit ā€¢ There is a lever on the back of the chair that unlocks it, so it can be rotated left or right ā€¢ Be sure to re-lock if using this feature!
  • 19.
  • 20. THE DENTAL UNIT ā€¢ Consists of: ā€¢ Handpieces ā€¢ Air-water syringe ā€¢ Saliva ejector ā€¢ Oral evacuator (HVE) ā€¢ Ultrasonic scaling unit ā€¢ Tons of other options
  • 21. THE DENTAL UNIT ā€¢ Can be fixed to the wall, cabinets, or on mobile carts ā€¢ Positioned according to the preference of the dentist, whether they are left or right-handed, whether they work with assistants and according to the design of the tx room ā€¢ Three basic modes of delivery: ā€¢ Rear delivery system ā€¢ Side delivery system ā€¢ Front delivery system
  • 25. AIR-WATER SYRINGE ā€¢ Provides air, water, or combination spray of air and water ā€¢ AKA: 3-way syringe ā€¢ Tip of the syringe is removable ā€¢ Made from disposable plastic, or autoclavable metal ā€¢ IVCC uses REUSABLE METAL- DONā€™T THROW AWAY!! ā€¢ Controls are on the thumb side.
  • 26. DENTAL STOOLS ā€¢ Required by the operator and the assistant for MOST procedures ā€¢ Ergonomic studies have resulted in the improved design of stools to provide comfort and prevent fatigue during dental procedures ā€¢ Adjustable height ā€¢ Adjustable back rest/extend arm ā€¢ Comfortable seat ā€¢ Mobility ā€¢ Broad base ā€¢ Foot rest easy to adjust
  • 27. DENTAL STOOLS ā€¢ The assistant is positioned 4-8ā€ higher than the dentist ā€¢ Feet resting on foot ring and thighs parallel to the floor ā€¢ Extended arm is for support of the abdomen and side areas ā€¢ Moves easily into place and locks to stabilize the assistant when reaching or leaning ā€¢ 5 casters are usually recommended to provide stability ā€¢ Broad base to prevent tipping ā€¢ Can be quickly and easily adjusted
  • 29. OPERATING LIGHT ā€¢ Attached to dental chair or mounted to the ceiling ā€¢ Operator and dentist should be able to adjust the position of the light (DA job) ā€¢ Has a switch for high and low intensities, and an on/off switch ā€¢ Handles on both sides ā€¢ Handles and switch are covered with barriers during procedures and changed between patients ā€¢ Keep the shield clean!! ā€¢ Wait until it cools to wipe
  • 30.
  • 31. CABINETRY ā€¢ Storage of supplies and materials used during tx ā€¢ Units include: ā€¢ Cupboards that open from front and back for tx trays ā€¢ Drawers for materials frequently used ā€¢ Sinks for the operatory and the assistants
  • 32. SINK ā€¢ Some rooms have two sinks ā€¢ One on each side of the dental chair ā€¢ Some have one sink centrally behind dental unit ā€¢ Water controls should be operated by wrist, foot, or knee controls. ā€¢ Prevents it from being contaminated ā€¢ There are also light and motion sensor device that turn the water on and off automatically when standing in front of the sink
  • 33. SMALL EQUIPMENT FOUND IN THE TX ROOM ā€¢ Xray view box: ā€¢ Used to read traditional radiographs; bright light source covered with frosted surface ā€¢ Dental Curing light: ā€¢ Used to ā€œcureā€ or ā€œsetā€ light-cured materials; various types to choose from;
  • 34.
  • 35.
  • 36. AMALGAMATOR ā€¢ Small machine that triturates (mixes) dental amalgam and some dental cements ā€¢ We will discuss more later on
  • 37. DENTAL AIR COMPRESSOR AND CENTRAL VACUUM SYSTEM ā€¢ Air compressor: ā€¢ Provides compressed air for the handpieces and air for the air-water syringes ā€¢ Size of the compressor depends on the number of dental units ā€¢ Stored away from the main office because of size and sound ā€¢ Important that filters are changed routinely and checked for condensation in the lines ā€¢ Could cause particles, moisture and algae to grow, and move into the dental unit ā€¢ Central Vacuum System ā€¢ Suction for saliva ejector and oral evacuators (HVE) ā€¢ Filters and traps must be cleaned regularly ā€¢ Stored away from office, usually with compressor ā€¢ Can be set up on time clocks, or by a switch