1. 10060 Clarkson Pl. Boise, Id 83704 •208-473-9413• hchapman33@hotmail.com
Heather Chapman
Objective
Passion, hard work and perseverance in the Juvenile Justice field has helped me to achieve recognition and success recognized by my
peers. Using a firm but fair approach of empathy and guided structure has given me many opportunities to support juvenile clientele
seeking direction. My 15 + years of experience, networking in this field, and interaction with stakeholders set me apart from others and
make me a viable candidate for this position. My objective in life and career is always continued growth, maintaining effective
communication and collaborative working relationships while modeling hard work. I enjoy working with the public to provide quality
customer service, conflict resolution and information about possible resources.
Experience
January 2012-Present Ada County Juvenile Courts Boise, Id
Juvenile Probation Officer
Provides the Court with complete, accurate, and objective reports
Submits Court documents within established timeframes
Monitors clients’ compliance with Court orders
Conduct Interviews with clients using motivational interviewing techniques to promote self efficacy
Facilitate Gender Specific Groups, i.e. Girls Circle, V.O.I.C.E.S /Girls Circle Facilitator Certified
Facilitator/Co-Facilitator for Weekend Detention Program
Coordinates new and/or ongoing networking activities with community stakeholders
Facilitates group(s) external to the agency while representing the agency
Chair of Female Programming and Gender Responsive Training for ACJCS (IDAPA)
Current Member of Northwest Alcohol Conference Volunteer
Current Probation Representative- Meridian Advocates for Youth Safety and the new ACJCS Safety Team
Provide quality customer service to shareholders in the community
May 1999-October 2010 Ada County Juvenile Detention Boise, Id
Assistant Shift Supervisor- (Shift Supervisor, Line Staff, On Call)
Monitored Juveniles in the facility.
Counsel juveniles upon intake into the facility.
Small Group Facilitator Certified
Facilitated weekly groups and started first gender specific programming. Networked throughout state to procure materials for
group purposes.
Talk individuals down in crisis intervention.
Perform and train others on intake process and criteria. Clear Juveniles for admittance.
Was liaison for Idaho Juvenile Offender System (statewide repository for juveniles) and our facility, made sure up to date on newest
computer input procedures and trained staff.
Coordinate and write all incident reports and documents for court records.
Started Gender Responsive Specific Groups and trained facilitators in group programming
A member of the Female Stakeholders of Idaho
Line Worker of Year from Idaho Juvenile Justice Association 2007
Bob Rader National Line Worker of the Year 2008-NJJDA
District IV Representative for Idaho Juvenile Justice Association 2009-2012
Provide quality customer service to shareholders in the community and public
1996-1997 Organization for Family Advancement Cedar City, UT
Female Tracker
Accessed needs of high risk youth, monitored progress with case plans that identified client’s areas of improvement.
Accompanied youth to court meetings and document progress with the courts.
Facilitated weekly meetings with youth and families in promoting cognitive self change.
Supplied weekly notes to sustain continued care. Targeted Case Manager.
Education