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Actionable
Intelligence for the
Whole Enterprise
Actionable
Intelligence for the
Whole Enterprise
VP Marketing
& Sales
Web
Entrepreneur
Banking
About me: managing partner at Sensika
The state of the art
Step 1: Harvesting
Step 2: Processing
Step 3: Display
few minutes
Corporate environment
Whereto
Step 1: Harvesting
Step 2: Processing
Step 3: Display
Adaptive workflow, allowing
full-scale collaboration
Assign tasks, Manage assignments, Interact
with on data, Collaborative analysis,
Engage, Raise awareness, Transfer
knowledge, Request data etc.
few minutes
Corporate environment
2012 will mark the transition from
passively monitored data to
actionable data
Now is
the time!
“… Welcome to the future
where winners are determined
by who arrives first with the
most intelligence…”
Tony Greenberg
CEO RampRate
Def.: Actionable Intelligence
Having the necessary information
immediately available in order to
deal with the situation at hand.
A campaign of integrating all regional
influencers into the affiliate partner
network of a car dealership
1st
Case
Query:
(Mercedes AND (Consultant OR
Expert) AND SourceCountry:(United
States) AND SourceLocation:(Georgia)
AND SourceSection:(Contact))
In plain English: Give me all that act as Mercedes Benz
experts/consultants in the state of Georgia
Actionable meta data:
1st
Case
source
Custom
rank
Contact
details
Talking
about
Target
audience
Source
topic
A campaign of lead generation/prospect
creation for a car dealership.
2nd
Case
In plain English: Give me all that are discussing/
speculating with the possibility of purchasing a Mercedes
now from the state of Maryland
Social Query:
(buy AND Mercedes) AND SourceCountry:(United States) AND
SourceLocation:(Georgia) AND sentiment:(Positive))
Actionable meta data:
2nd
Case
user
Gender
Influence
Sentiment
Geo-
location
Following
Followers
Bridge the intelligence – execution gap
Workflow
Integration
Management processes
Operational processes:
Purchasing, Manufacturing, Advertising and Marketing,
and Sales.
Supporting processes:
Accounting, Recruitment, Call center, Technical
support.
Bridge the intelligence – execution gap
within the Corporate Intelligence System
Adaptive
Workflow
• Profile Prospect
• Develop Solution
• Arrange Meeting
• Invite to Event
• Profile Contact
• Make Introduction
• Import into CRM
• Create Offer
• Send Offer
Marketing department Sales department
Mirroring the organizational structure#1 Critical
condition
• Hierarchy
• Rights
• Responsibilities
• Connections
Allow actions on top of the dataset
Dataset
Assign
tasks
Delegate
Escalate
Transfer
Request
Re-share
Discuss
Drill-down
Synthesize
Compare
Re-arrange
Refine
Save
Report
#2 Critical
condition
Enormous boost of self-initiative, autonomous knowledge
building, efficiency, engagement and loyalty!
Allow User Autonomy within the
Corporate Intelligence System
Personal:
• Spaces
• Datasets
• Queries
• Reports
#3 Critical
condition
Conclusion
Step 1: Harvesting
Step 2: Processing
Step 3: Display
Relevant data to
the right people
Adaptive, collaborative
workflow
To get the job done
Corporate environment
Conclusion
Step 1: Harvesting
Step 2: Processing
Step 3: Display
Relevant data to
the right people
Adaptive, collaborative
workflow
To get the job done
Corporate environment
Conclusion
Step 1: Harvesting
Step 2: Processing
Step 3: Display
Relevant data to
the right people
Adaptive, collaborative
workflow
To get the job done
Corporate environment
Konstantin Christoff
Managing Partner
konstantin.christoff@sensika.com
LinkedIn: konstantinchristoff
+359 896 863 500

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II-SDV 2012 Actionable Intelligence for the Whole Enterprise

  • 1. Actionable Intelligence for the Whole Enterprise Actionable Intelligence for the Whole Enterprise
  • 2. VP Marketing & Sales Web Entrepreneur Banking About me: managing partner at Sensika
  • 3. The state of the art Step 1: Harvesting Step 2: Processing Step 3: Display few minutes Corporate environment
  • 4. Whereto Step 1: Harvesting Step 2: Processing Step 3: Display Adaptive workflow, allowing full-scale collaboration Assign tasks, Manage assignments, Interact with on data, Collaborative analysis, Engage, Raise awareness, Transfer knowledge, Request data etc. few minutes Corporate environment
  • 5. 2012 will mark the transition from passively monitored data to actionable data Now is the time! “… Welcome to the future where winners are determined by who arrives first with the most intelligence…” Tony Greenberg CEO RampRate
  • 6. Def.: Actionable Intelligence Having the necessary information immediately available in order to deal with the situation at hand.
  • 7. A campaign of integrating all regional influencers into the affiliate partner network of a car dealership 1st Case Query: (Mercedes AND (Consultant OR Expert) AND SourceCountry:(United States) AND SourceLocation:(Georgia) AND SourceSection:(Contact)) In plain English: Give me all that act as Mercedes Benz experts/consultants in the state of Georgia
  • 9. A campaign of lead generation/prospect creation for a car dealership. 2nd Case In plain English: Give me all that are discussing/ speculating with the possibility of purchasing a Mercedes now from the state of Maryland Social Query: (buy AND Mercedes) AND SourceCountry:(United States) AND SourceLocation:(Georgia) AND sentiment:(Positive))
  • 11. Bridge the intelligence – execution gap Workflow Integration Management processes Operational processes: Purchasing, Manufacturing, Advertising and Marketing, and Sales. Supporting processes: Accounting, Recruitment, Call center, Technical support.
  • 12. Bridge the intelligence – execution gap within the Corporate Intelligence System Adaptive Workflow • Profile Prospect • Develop Solution • Arrange Meeting • Invite to Event • Profile Contact • Make Introduction • Import into CRM • Create Offer • Send Offer Marketing department Sales department
  • 13. Mirroring the organizational structure#1 Critical condition • Hierarchy • Rights • Responsibilities • Connections
  • 14. Allow actions on top of the dataset Dataset Assign tasks Delegate Escalate Transfer Request Re-share Discuss Drill-down Synthesize Compare Re-arrange Refine Save Report #2 Critical condition
  • 15. Enormous boost of self-initiative, autonomous knowledge building, efficiency, engagement and loyalty! Allow User Autonomy within the Corporate Intelligence System Personal: • Spaces • Datasets • Queries • Reports #3 Critical condition
  • 16. Conclusion Step 1: Harvesting Step 2: Processing Step 3: Display Relevant data to the right people Adaptive, collaborative workflow To get the job done Corporate environment
  • 17. Conclusion Step 1: Harvesting Step 2: Processing Step 3: Display Relevant data to the right people Adaptive, collaborative workflow To get the job done Corporate environment
  • 18. Conclusion Step 1: Harvesting Step 2: Processing Step 3: Display Relevant data to the right people Adaptive, collaborative workflow To get the job done Corporate environment