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GRAPHYT - (ENT530 - Social Media Portfolio)
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ACKNOWLEDGEMENT
In the name of Allah, the most beneficent and merciful who provide us a good
health and knowledge for us to accomplish this report. This report is a task given
to us in the subject called ENT530: Principles of Entrepreneurship.
We would like to express our gratitude to our lecturer, Miss Amirah Ahmad Suki
who guide us to conduct an online business and also give us moral support in
different matters regarding the subject. She has provided a report outline and taught
us to make our business become better.
Besides that, a big thankyou to University Technology Mara (UiTM) for making
this subject as a part of our syllabus to acknowledge business education.
I also like to say thank you to my beloved customers willing to accept my services
and put a trust on my work. I will keep improving my skills to make a better
outcome for my future customers.
Finally, an honorable mention goes to all of my friends who willing to support and
give some advice for me to complete my report.
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EXECUTIVE SUMMARY
GRAPHYT Design Service provides graphic design and video editing services for their customers.
Our business offer affordable services to our beloved customers by giving them a different
packages with different range of prices. Also, we served our customers with a free of charge
consultation for them to meet us before proceeding in designing part.
Our target audience is a group of people who ae looking design service at low cost and need
options with different styles design effect for them to choose in order to meet their preferences.
GRAPHYT Design Service also targeting businessman who is about to start new business and in
need of ideas for their logos, poster and others.
After receiving an approval certificate from Suruhanjaya Syarikat Malaysia (SSM), our business
began to run on October 2019. We do not target any specific area because our customers can be
from anywhere as long they are seeking for design services. Our services can actually be done and
deal online and we do not require to have a face-to-face discussion if it is not convenient for them.
The marketing strategy that is used by GRAPHYT Design Service is the lists prices that is provided
from the design packages. Whatever guarantee their satisfaction, negotiation on the discounts is
acceptable. This strategy will attract customers’ attention as we value the customers’ wants and
needs.
At the moment, GRAPHYT Design Service only owned and work by Muhammad Harith Dannial
Bin Zaharin. Our business also use Facebook page as a platform for us to attract online customers,
gain more awareness and generate more sales at once. We will promote GRAPHYT Design
Service by doing teaser post, soft sell and hard sell as our sale postings on Facebook to promote
our services.
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TABLE OF CONTENTS
CONTENTS PAGES
ACKNOWLEDGEMENT 1
EXECUTIVE SUMMARY 2
1.0 BUSINESS REGISTRATION (SURUHANJAYA SYARIKAT
MALAYSIA)
4
2.0 INTRODUCTION TO BUSINESS
2.1 NAME & ADDRESS OF BUSINESS
2.2 ORGANIZATIONAL CHART
2.3 MISSION/VISION
2.4 DESCRIPTION OF PRODUCT/SERVICES
2.5 PRICE LIST
5
5
6
6
7
8
3.0 FACEBOOK (FB)
3.1 CREATING FACEBOOK PAGE
3.1.1 BUSINESS INFORMATION
3.2 CUSTOMING URL FACEBOOK PAGE
3.3 FACEBOOK POST (TEASER)
3.4 FACEBOOK POST (SOFT SELL)
3.5 FCEBOOK POST (HARD SELL)
3.6 FREQUENCY OF POSTING
3.6.1 POSTING ON OCTOBER
3.6.2 POSTING ON NOVEMBER
3.6.3 POSTING ON DECEMBER
3.7 SALES REPORT
3.7.1 SALES & EXPENDITURE RECEIPT
9
9
9
10
11-12
13-16
17-20
21
21
21
22-23
24
25
4.0 CONCLUSION 26
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1.0 BUSINESS REGISTRATION (SURUHANJAYA SYARIKAT MALAYSIA)
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2.0 INTRODUCTION TO BUSINESS
2.1 NAME AND ADDRESS OF BUSINESS
The name GRAPHYT described as the
combination of graphic + Haryt, my
nickname. My purpose in choosing this name
is because I would like to emphasize that my
company serves design and editing services
for my customers. Using a part of my name
into company name make it looks authentic
and human identities.
The GRAPHYT design service is located at
No. 16 Jalan Suadamai 2/4, Bandar Tun
Hussein Onn, 43200, Cheras, Selangor.
My works usually will be involving with
designing posters, logos, and infographics and
editing video. This kind of works allow me to
work from home and also anytime and
anywhere would be convenient for me
completing my clients’ demand. This is why I
choose my home as my starting point to open
up my business.
Gr a p Y TH
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2.2 ORGANIZATIONAL CHART
OWNER
NAME & POSITION CAREER HIGHLIGHTS
Muhammad Harith Dannial
Bin Zaharin
(Owner and Founder of
GRAPHYT)
- Graduate from UiTM Shah Alam in Bachelor in Art & Design.
- Graduate from UiTM Rembau in Diploma in Mass
communication and Media Studies.
- Expert in using all Adobe Software.
- Able to work under pressure.
- Hardworking
2.3 MISSION/VISION
MISSION
: To provide best quality and professional creative services in all design, as well as
offering optional design choices for client with negotiable price.
VISION
: To become one of the most preferred design services company in Malaysia by providing
an outstanding design solution and spread the business wider also together witness our
clients' success.
MUHAMMAD HARITH
DANNIAL BIN ZAHARIN
FOUNDER OF
Gr a p Y TH
Gr a p Y TH
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2.4 DESCRIPTION OF PRODUCT/SERVICES
GRAPHYT design services offers services such as designing posters, logos and infographics.
GRAPHYT will serve optional of best design choices for their client with a negotiable prices.
Our artwork highly focus on using vectors and creative designs. GRAPHYT also offer design
ideas for their clients as well as create a design artwork based on clients’ wants. Our company
provides free consultation services for our beloved clients if they decide to have face-to-face
meeting, or contact us through phone call and WhatsApp.
Our clients will receive the design file through email or any preferable medium once we had done
editing. Not just that, GRAPHYT also offer simple video editing and animation video services.
Software that we used are Adobe software which are Adobe Illustrator, Adobe Photoshop, Adobe
Premier Pro and Adobe Animate CC.
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2.5 PRICE LIST
As I mentioned before, GRAPHYT design service will try to be the best for their customers. By
that, our company accepts negotiable price from our customers. Which means, customers who
purchase our services at the high prices might have a chance to seek for discount or negotiable
price. As a new start business, GRAPHYT also offers a very affordable price for in package for
each design. There are three packages with different range of prices and different numbers of
design optional for our customers to decide. We hope that packages price that we offer might draw
people attention towards our services.
Then, GRAPHYT also provides a normal price for each design, basically, customers who prefer
only one design can refer to this price list. Below are the listed price for each packages and normal
price.
(Price Already Included With Fee Charge)
TYPES OF SERVICES SET PRICE FEE CHARGE TOTAL
Logo Normal set RM20 RM30 RM50
Infographic Normal set RM30 RM30 RM60
Banner/Bunting Normal set RM35 RM30 RM65
Logo Package A RM70 RM20 RM90
Logo Package B RM50 RM20 RM70
Logo Package C RM40 RM20 RM60
Infographic Package A RM70 RM30 RM100
Infographic Package B RM50 RM30 RM80
Infographic Package C RM40 RM30 RM70
Banner/Bunting Package A RM70 RM35 RM105
Banner/Bunting Package B RM50 RM35 RM85
Banner/Bunting Package C RM40 RM35 RM75
Animation Video (3 minute) Normal Set RM80 RM30 RM110
Video Editing Normal Set RM100 RM30 RM130
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3.0 FACEBOOK (FB)
3.1 CREATING FACEBOOK PAGE
3.1.1 BUSINESS INFORMATION
GRAPHYT page was created on 10th October 2019 and our business runs starting on 14 October
after receiving an approval certificate from Suruhanjaya Syarikat Malaysia (SSM). Our customers
can always get to our page by searching our username (@graphytdesignservice) inside the search
box column.
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3.2 CUSTOMING URL FACEBOOK PAGE
GRAPHYT Design Service manages to gain 91 likes from customers starting from October to
December. Plus, GRAPHYT already custom their URL FB page, where customers can easily find
our page by clicking on this link https://www.facebook.com/graphytdesignservice/.
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3.3 FACEBOOK POST (TEASER)
Teaser post is used by a company to give a sneak peek about their product/services. In this
business, GRAPHYT will provide teaser post on Facebook to attract customers’ attention and
expectation about our services. These are the seven teaser post that GRAPHYT have created:
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3.4 FACEBOOK POST (SOFT SELL)
Soft Sell post is an advertising approach that used subliminal message in promoting the
product/services. It also considered as non-aggressive technique that might not resulting sale of
the company but it can create brand loyalty. There will be about 10 soft sell post that GRAPHYT
will created and post it on Facebook. This soft sell will be an opportunity for our customers to
increase brand confidence and create awareness about our services.
These are the ten soft sell post that GRAPHYT have created:
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3.5 FACEBOOK POST (HARD SELL)
Hard Sell post is an advertising approach that use direct messages. Hard sell post will make
customers want to purchase the product/services in the short-term. In GRAPHYT Design Service,
they use hard sell to create 10 post that include the price of their services that offer to their
customers.
These are the ten hard sell post that GRAPHYT have created:
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3.6 FREQUENCY OF POSTING
3.6.1 POSTING ON OCTOBER
This are the total posts that I had posted on October. I managed to promote three posts starting on
15 October until 17 October 2019.
3.6.2 POSTING ON NOVEMBER
Next, this are the total posts that I had posted on November. I managed to promote six posts
starting from 2 November until 19 November 2019.
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3.6.3 POSTING ON DECEMBER
Then, this are the total posts on December month that I had posted. I managed to promote
nineteen posts starting from 3 December until 9 December 2019.
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3.7 SALES REPORT
This figures showed a GRAPHYT sales throughout two months, starting from November until
December. GRAPHYT managed to gain sales more than RM61.
Types of Services Date Type Transactions Sales (RM)
Infographic 01/11/2019 Online 100.00
Infographic 12/11/2019 Cash 50.00
Video 02/12/2019 Cash 260.00
TOTAL RM410.00
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3.7.1 SALES AND EXPENDITURE RECEIPT
Customer Information:
Name: Muhammad Nur Faiz Neemat
Address: No. 63 Jalan PI 5/8 Taman Pulai Indah, 81300, Kangkar Pulai, Johor
Payment Method: Online Transaction (CIMB Bank)
Delivery Method: Online (Telegram & Email)
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4.0 CONCLUSION
In conclusion, subject ENT530: Principles of Entrepreneurship plays an important role in for
students to learn in University. This is because ENT530 taught us to create real entrepreneurial
business and organizing the structure individually. Students are given a task to conduct a real
online business by utilizing Facebook page throughout the semester.
This assignment showed that social media is an essential platform for everyone to start doing
business marketing. In my social media portfolio, it showed that social media help online business
to easily connect with customers, gain awareness about their products/services and increasing
business sales. As I started to open online business called GRAPHYT Design Services, my
business able to create engagement with customers by gaining more than 90 likes through
Facebook page. Not just that, I was thought by my lecturer to create sales postings on Facebook
that consists of teaser post, soft sell post and hard sell post. These sales posting technique helped
my business to gain more awareness from customers to know about my services. Also, my online
business managed to gain sales report with total sales more than RM61 which I had include the
evidence in my report.
Moreover, subject ENT530 proved that it is important to include entrepreneurship knowledge into
the syllabus because it taught students to learn on their own on how to conduct business and
develop skills and knowledge to create their own unique business ideas. Entrepreneurship
education also encourage students to gain experience as entrepreneur by creating their own small
business at the young age.
In my opinion, I agreed that online business can be useful tool for new business to run their
business. It gave us opportunities to experience having a business even though it still a long road
to own an office company. Also, I hope with online business in social media will improve my
business better in future.