1. XBOX BASIC SETUP

2. SYSTEM REQUIREMENT
1. NTL cable modem with an added XBOX-PS2 package
2. XBOX console
3. A patch [straight-through] cable .

3. To make a modem connection to Xbox Live:
1. Turn off your Xbox 360 console and your cable modem before connecting any
cables. Unplug your modem from power to turn it off.
2. Connect one end of the Ethernet cable to the Ethernet port on your modem and
the other end to the Ethernet port on the back of your Xbox 360 console
3. Turn on your modem, then your Xbox 360 console, with no disc in the disc tray.
4. If you've already used your Xbox 360 system for offline play, the Xbox
Dashboard will open to the Xbox Live area. Select the Xbox Live banner. When
you see the Xbox Live Marketplace you'll know you're connected to Xbox Live.
If this is the first time you've turned on your Xbox 360 console, see
Create Your Gamer Profile to get started with both the Xbox 360 system and
Xbox Live play.
If you're unable to connect to Xbox Live, the Xbox Dashboard provides an
automatic network troubleshooter in the System area (under Network
Settings) to help you connect.

4. The Xbox Dashboard
Click here
1. Go to the System area of the Xbox Dashboard.
2. Select Network Settings.
3. Select Test Xbox Live Connection

5. After the system has completed its tests, select More Info to
learn more about your network, paying close attention to
any test that failed.
In each case, the More Info section will offer tips for
correcting the conditions preventing you from accessing
Xbox Live.
Connectivity Results

6. The Basic Settings Required for an XBOX
IP address - automatic
DNS - Automatic
PPPOE - Disabled
Advanced - Empty
To access the above settings you need to ask the customer to goto the
System area of the Xbox dashboard dashboard and click on Edit Settings

7. MTU test failed
First of all make sure that the customer is able to
access the internet through the standalone
computer .
Now ask the customer to get the Ethernet MAC
address of the Network adapter. To do so take
the customer to the command prompt and ask
the customer to type ipconfig/all . Note down the
physical address .
Now , the next job would be to clone this MAC
address on the XBOX interface. We call this
procedure as “MAC CLONING” ( don panic , it’s
very simple)

8. XBOX and Broadband Package
IMPORTANT
We shall go through the above diagnostic step [ MAC
CLONING] only with old customers who have an
additional XBOX-PS2 package . The same has been
confirmed by FMET . If a customer is receiving MTU
error even after going through the basic setup , customer
needs to call Microsoft or a 3rd
party helpdesk to get help.
We shall not help him with a service that he is not paying
for.

9. Step1 : Goto the system area of the dashboard and click on Network Settings
Step2 : Click on Edit Settings
Step3 : Under Additional Settings click on Advanced Settings
Step4 : Click on Alternate MAC address and type the Ethernet MAC address
Step5 : Ask the customer to save the settings and restart the Cable Modem and the XBOX.
MAC CLONING on XBOX

10. Step1 : Goto the system area of the dashboard and click on Network Settings
Step2 : Click on Edit Settings
Step3 : Under Additional Settings click on Advanced Settings
Step4 : Click on Alternate MAC address and type the Ethernet MAC address
Step5 : Ask the customer to save the settings and restart the Cable Modem and the XBOX.
MAC CLONING on XBOX