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PUSH THE EMOTIONAL BUTTONS
THAT GET QUÉBEC CONSUMERS TO BUY.

Marketers must go beyond the clichés about Québec
to make sound investment decisions. They must adopt
an objective approach based on facts and reliable data.
INTRODUCTION

KEY BENEFITS

Québec represents a very attractive market; one that
deserves marketers’ attention.

This second release of the WHAT QUÉBEC WANTS™ study will:

A difficult economy and tightening household budgets
are leading many consumers to ‘trade down’ making it
even more challenging to achieve growth in many sectors.
As marketers explore new growth opportunities, Québec
is often an overlooked market and, if it were better
understood, one that could offer significant
growth potential.
Headspace Marketing is pleased to offer the second
release of a unique syndicated study that provides
marketers with insights into the needs, wants and
aspirations of Québec consumers.
This indispensable knowledge tool was developed by
Headspace Marketing Inc. and David Saffran Consulting
and offers the combined expertise of a strategic consulting
firm specializing in marketing in Québec and a marketing
research consultancy.
With one-quarter of the Canadian population, Québec
represents a key – some would say unavoidable – market
for most companies operating in Canada. Those who
have done well in this market have found ways to create
strong loyalties among consumers and customers who are
characteristically well predisposed to branded appeals.
Many have also learned that marketing in Québec can
be quite economical. It is a small market where smart,
relatively inexpensive brand ideas can have a multiplier
effect when well executed.

Identify connectors - or ‘hot buttons’ - that marketers

can leverage to make their appeals more relevant to
Québec consumers. They are based on insights into the
universal values and attitudes of Quebeckers. These
connectors greatly influence how Quebeckers relate to the
world around them as people and as consumers. The study
report demonstrates how brands that align their appeals
with these connectors have a greater chance of establishing
deep connections with their target consumers in Québec.

Analyze how these connectors influence consumer
attitudes and purchase decisions in four sectors;
financial services, grocery, automobile and retail.

Contrast Québec from the Rest of Canada to give
context to the study’s findings.

Provide year over year analysis of the connectors

and their influence over financial services and grocery
decisions.
METHODOLOGY

STUDY DELIVERABLES

The WHAT QUÉBEC WANTS™ survey will be conducted
among a total of sample of 3,000 adults, including a
sizeable oversample of Québec residents. This sample
design permits comparisons between Québec and the Rest
of Canada plus detailed analyses of Québec residents.

There are three types of deliverables;
one is core to all study subscribers and two are optional:

The total results will be weighted to the actual Canadian
population according to Census data. A survey with
an unweighted probability sample of this size and a
100% response rate has an estimated margin of error of
+/-2.1 percentage points, 19 times out of 20, of what
the results would be if the entire population of adults in
Canada was polled.

ECT
CONN ORS
AT ED

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O

LIF

EU

C

C
PLI
OM

US

809

N

Taking me asures
to simpli fy my li fe.

Getting to know
people with a
simila r sens e
of values .

WANTS

NT
HE

™

IV

G

IN

IN

GI

LIV

Bein g very
satisfie d
with my li fe.

JOY F UL

295

MOM E N T

WHAT

L

A LL A
BO U T M E

408

Making the
most of toda y
becaus e the
future is
unce rtain.

330

[1]  etailed report/presentation of the study findings
D
(excluding the specific industry sectors). In addition
to the written report, a formal presentation of study
findings can be arranged at no extra charge for inperson presentations within the GTA. Presentations
outside of the GTA are available at additional cost.
[2] Optional Industry Sector findings. Industry sectors

will include grocery, financial services, automobile and
retail – pending sufficient subscriber interest.
[3] Optional Proprietary Questions data for custom

questions.

STUDY COST

Core Deliverables Only
CDN $14,000 plus applicable tax

Cost for the report/presentation as outlined above,
excludes all specific industry sectors.

Core plus Optional Deliverables
CDN $17,500 plus applicable tax

Cost for the report/presentation as outlined above
including a specific industry sector (grocery, financial
services, automobile or retail)

Making myself and
people close to me
my pr iori ty.

© 2013 Headspace Marketing Inc. All rights reserved.
CONTACT
Eric Blais

President, Headspace Marketing Inc.
eblais@headspacemarketing.com | 416.221.3770 ext. 221
Eric Blais is a graduate of Laval University in Québec City. He began his career in 1982 as an advertising account
executive on General Foods and Colgate-Palmolive at Young  Rubicam in Toronto. Over his thirty-year career, Eric took on
progressively senior roles in strategic planning and branding in multinational agencies including Publicis, MacLaren McCann
and Lowe Roche. Eric founded Headspace Marketing in 2004.

David Saffran

Owner, David Saffran Consulting
david@davidsaffranconsulting.com | 416.807.0344
David Saffran was born and raised in Montréal. His education includes a Bachelor of Arts degree from McGill University
in Montréal. He also has an MBA from the Schulich School of Business at York University in Toronto. David’s career has
spanned over thirty years in marketing research and strategic planning with major corporations and business services
companies, including BMO, Decima and Ipsos. David established David Saffran Consulting in 2010.

Headspace Marketing is a strategic consulting firm
committed to building great brands in Québec.
From offices in Toronto and Montréal, we work closely with clients to address the unique challenges and opportunities they face in the
Québec market. Our deep knowledge of the Québec consumer combined with our brand-building expertise provides our clients with a
true competitive advantage in a market that is, at times, misunderstood and often underexploited.
TO LEARN MORE, PLEASE VISIT www.headspacemarketing.com
SUBSCRIPTION FORM

Email: Send a completed  signed copy in PDF format to eblais@headspacemarketing.com
					or
Fax: Send a completed  signed copy to the attention of Eric Blais at 416.221.9436
		

NAME								TITLE	

		

COMPANY								MAILING ADDRESS	

		

COUNTRY								POSTAL / ZIP CODE	

		
PHONE								FAX

		
EMAIL

WHAT QUÉBEC WANTS™ Study, please check as applicable:

[ ] Core deliverables			 CDN $14,000 plus applicable tax
[ ] Core plus an industry sector		
Note: billing is 100% upon approval.

CDN $17,500 plus applicable tax
		

APPROVAL SIGNATURE							DATE

The 2nd Annual What Québec WantsTM Study will proceed pending sufficient subscriber interest.
The contents of the What Quebec Wants Study (“the Study”) and all its deliverables constitute the sole and exclusive property of Headspace Marketing Inc (HMI)
and David Saffran Consulting (DSC). HMI and DSC retain all rights, title and interest in or to any of HMI’s and DSC’s trademarks, technologies, norms, models,
proprietary methodologies and analyses, including, without limitations, techniques, databases, computer programs and software, used, created or developed by
Headspace in connection with its preparation of the Study.
No license under any copyright is hereby granted or implied. The contents of the Study may be used only for the internal business purposes of the subscriber, its
officers and employees.
No other use is permitted, and the contents of the Study deliverables, in whole or part, may not be delivered or disclosed to any third party nor published in the
public domain without the prior written consent of HMI or DSC.

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What Québec Wants™ Syndicated Study

  • 1. PUSH THE EMOTIONAL BUTTONS THAT GET QUÉBEC CONSUMERS TO BUY. Marketers must go beyond the clichés about Québec to make sound investment decisions. They must adopt an objective approach based on facts and reliable data.
  • 2. INTRODUCTION KEY BENEFITS Québec represents a very attractive market; one that deserves marketers’ attention. This second release of the WHAT QUÉBEC WANTS™ study will: A difficult economy and tightening household budgets are leading many consumers to ‘trade down’ making it even more challenging to achieve growth in many sectors. As marketers explore new growth opportunities, Québec is often an overlooked market and, if it were better understood, one that could offer significant growth potential. Headspace Marketing is pleased to offer the second release of a unique syndicated study that provides marketers with insights into the needs, wants and aspirations of Québec consumers. This indispensable knowledge tool was developed by Headspace Marketing Inc. and David Saffran Consulting and offers the combined expertise of a strategic consulting firm specializing in marketing in Québec and a marketing research consultancy. With one-quarter of the Canadian population, Québec represents a key – some would say unavoidable – market for most companies operating in Canada. Those who have done well in this market have found ways to create strong loyalties among consumers and customers who are characteristically well predisposed to branded appeals. Many have also learned that marketing in Québec can be quite economical. It is a small market where smart, relatively inexpensive brand ideas can have a multiplier effect when well executed. Identify connectors - or ‘hot buttons’ - that marketers can leverage to make their appeals more relevant to Québec consumers. They are based on insights into the universal values and attitudes of Quebeckers. These connectors greatly influence how Quebeckers relate to the world around them as people and as consumers. The study report demonstrates how brands that align their appeals with these connectors have a greater chance of establishing deep connections with their target consumers in Québec. Analyze how these connectors influence consumer attitudes and purchase decisions in four sectors; financial services, grocery, automobile and retail. Contrast Québec from the Rest of Canada to give context to the study’s findings. Provide year over year analysis of the connectors and their influence over financial services and grocery decisions.
  • 3. METHODOLOGY STUDY DELIVERABLES The WHAT QUÉBEC WANTS™ survey will be conducted among a total of sample of 3,000 adults, including a sizeable oversample of Québec residents. This sample design permits comparisons between Québec and the Rest of Canada plus detailed analyses of Québec residents. There are three types of deliverables; one is core to all study subscribers and two are optional: The total results will be weighted to the actual Canadian population according to Census data. A survey with an unweighted probability sample of this size and a 100% response rate has an estimated margin of error of +/-2.1 percentage points, 19 times out of 20, of what the results would be if the entire population of adults in Canada was polled. ECT CONN ORS AT ED CHE ZN 579 O LIF EU C C PLI OM US 809 N Taking me asures to simpli fy my li fe. Getting to know people with a simila r sens e of values . WANTS NT HE ™ IV G IN IN GI LIV Bein g very satisfie d with my li fe. JOY F UL 295 MOM E N T WHAT L A LL A BO U T M E 408 Making the most of toda y becaus e the future is unce rtain. 330 [1] etailed report/presentation of the study findings D (excluding the specific industry sectors). In addition to the written report, a formal presentation of study findings can be arranged at no extra charge for inperson presentations within the GTA. Presentations outside of the GTA are available at additional cost. [2] Optional Industry Sector findings. Industry sectors will include grocery, financial services, automobile and retail – pending sufficient subscriber interest. [3] Optional Proprietary Questions data for custom questions. STUDY COST Core Deliverables Only CDN $14,000 plus applicable tax Cost for the report/presentation as outlined above, excludes all specific industry sectors. Core plus Optional Deliverables CDN $17,500 plus applicable tax Cost for the report/presentation as outlined above including a specific industry sector (grocery, financial services, automobile or retail) Making myself and people close to me my pr iori ty. © 2013 Headspace Marketing Inc. All rights reserved.
  • 4. CONTACT Eric Blais President, Headspace Marketing Inc. eblais@headspacemarketing.com | 416.221.3770 ext. 221 Eric Blais is a graduate of Laval University in Québec City. He began his career in 1982 as an advertising account executive on General Foods and Colgate-Palmolive at Young Rubicam in Toronto. Over his thirty-year career, Eric took on progressively senior roles in strategic planning and branding in multinational agencies including Publicis, MacLaren McCann and Lowe Roche. Eric founded Headspace Marketing in 2004. David Saffran Owner, David Saffran Consulting david@davidsaffranconsulting.com | 416.807.0344 David Saffran was born and raised in Montréal. His education includes a Bachelor of Arts degree from McGill University in Montréal. He also has an MBA from the Schulich School of Business at York University in Toronto. David’s career has spanned over thirty years in marketing research and strategic planning with major corporations and business services companies, including BMO, Decima and Ipsos. David established David Saffran Consulting in 2010. Headspace Marketing is a strategic consulting firm committed to building great brands in Québec. From offices in Toronto and Montréal, we work closely with clients to address the unique challenges and opportunities they face in the Québec market. Our deep knowledge of the Québec consumer combined with our brand-building expertise provides our clients with a true competitive advantage in a market that is, at times, misunderstood and often underexploited. TO LEARN MORE, PLEASE VISIT www.headspacemarketing.com
  • 5. SUBSCRIPTION FORM Email: Send a completed signed copy in PDF format to eblais@headspacemarketing.com or Fax: Send a completed signed copy to the attention of Eric Blais at 416.221.9436 NAME TITLE COMPANY MAILING ADDRESS COUNTRY POSTAL / ZIP CODE PHONE FAX EMAIL WHAT QUÉBEC WANTS™ Study, please check as applicable: [ ] Core deliverables CDN $14,000 plus applicable tax [ ] Core plus an industry sector Note: billing is 100% upon approval. CDN $17,500 plus applicable tax APPROVAL SIGNATURE DATE The 2nd Annual What Québec WantsTM Study will proceed pending sufficient subscriber interest. The contents of the What Quebec Wants Study (“the Study”) and all its deliverables constitute the sole and exclusive property of Headspace Marketing Inc (HMI) and David Saffran Consulting (DSC). HMI and DSC retain all rights, title and interest in or to any of HMI’s and DSC’s trademarks, technologies, norms, models, proprietary methodologies and analyses, including, without limitations, techniques, databases, computer programs and software, used, created or developed by Headspace in connection with its preparation of the Study. No license under any copyright is hereby granted or implied. The contents of the Study may be used only for the internal business purposes of the subscriber, its officers and employees. No other use is permitted, and the contents of the Study deliverables, in whole or part, may not be delivered or disclosed to any third party nor published in the public domain without the prior written consent of HMI or DSC.