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Marketing to Millennials – Don’t Phail! Joe Koufman VP of Business Development and Marketing
What are Millennials? Born from 1985-2000 (currently ages 9-24) Millennials are the first generation to grow up digital – coming of age in a world where computers, the internet, videogames, and cell phones are common, and where expressing themselves through these tools is the norm. - Jonathan Fanton, President, MacArthur Foundation
Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
WHAT IS GENERATIONAL MARKETING? JUST A FAD? IMPORTANT YOUTH MARKETING? TRENDS CUSTOMIZE SHIFT HAPPENS  PERSPECTIVE
Don’t Be THAT Guy: “ You know what I like about marketing to teenagers?  My BRAND keeps getting older, but they stay the same age.”
AMBITIOUS WHO THEY ARE TREND-SETTERS HIGHLY CONNECTED LAZY SELF-CENTERED SPOILED / CODDLED THE FUTURE INFLUENCERS YOUR KIDS DIGITAL NATIVES, NOT IMMIGRANTS
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Less Religious
Less Conservative
Trusting of Government
WHY THEY’RE  BUYING POWER INFLUENCERS YOUR NEXT CUSTOMER IMPORTANT BUZZ MAKERS THE FUTURE
Large Population
[object Object],[object Object],[object Object]
Influence Purchases – Harris Interactive (2007)
[object Object],[object Object],[object Object],[object Object],[object Object]
Millennial   Generation Spending Power
CHANGES IN MEDIA C T O I P M U S N O N TIVO MEDIA SNACKING YOUTUBE SKYPE HULU 138 Channels and nothing on
Changes in Media Behavior ,[object Object],[object Object]
In 1965, 80% of 18-49 year-olds in the US could be reached with three 60-second TV spots. In 2002, it required 117 prime-time commercials to do the same.”  - Jim Stengel, Global Marketing Officer, Proctor & Gamble
Top 10 Media that Trigger an Online Search Source: BIGresearch , July 2007, for the Retail Advertising & Marketing Association (Sample Size: 15,430, age 18+) MEDIUM Age 18-24 Magazines 60% TV/Broadcast 45% Newspapers 30% TV / Cable 55% Face-to-Face 49% E-Mail Advertising 37% Direct Mail 26% Radio 31% Internet Advertising 41% Outdoor 16%
L I E V I T , I N T T O U E S INTERACTIVE IT’S A LIFESTYLE IT’S NOT JUST A TOOL! DIGITAL NATIVES, NOT IMMIGRANTS
E U O I V L T O N TALKING OF A NEW KIND OF SOCIAL ANIMAL  INVOLVEMENT FEEDBACK RELEVANCY CONNECTED OPENNESS TMI
Likely to use new communications tools
Influencing Behaviors of Other Demographics
BE AUTHENTIC CHANGE HOW YOU TALK  REACH OUT THROUGH NEW CHANNELS REACHING KEEPING A PULSE ON TRENDS ABOUT YOURSELF BE IN A SITE, NOT ON A SITE
Marketing Executives Say:
1. TALK IN A NEW WAY
THE BOOTY CALL
NSFW
2. CHANGE HOW YOU TALK ABOUT YOURSELF
3. REACH OUT THROUGH NEW CHANNELS
4. USE THE NETWORK
5. BE OPEN
6. BE AUTHENTIC
7. KEEP A PULSE ON TRENDS
8. BE IN A SITE, NOT ON A SITE
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
WORKFORCE CULTURE L C S A H ENTITLED AMBITIOUS NEED POSITIVE FEEDBACK CONNECTED IMPATIENT YOUR EMPLOYEES
Changing Corporate America ,[object Object],[object Object],[object Object]
UH OH!! WAS IT ALL A DREAM? WHAT HAPPENS NOW?! ECONOMIC WHAT WILL I DO NEXT? HOW THE MAY IMPACT THIS GENERATION CRISIS
Millennials   respect  American business

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"Marketing To Millennials - Don't Phail!" by Joe Koufman from Engauge Digital

  • 1. Marketing to Millennials – Don’t Phail! Joe Koufman VP of Business Development and Marketing
  • 2. What are Millennials? Born from 1985-2000 (currently ages 9-24) Millennials are the first generation to grow up digital – coming of age in a world where computers, the internet, videogames, and cell phones are common, and where expressing themselves through these tools is the norm. - Jonathan Fanton, President, MacArthur Foundation
  • 3.
  • 4. WHAT IS GENERATIONAL MARKETING? JUST A FAD? IMPORTANT YOUTH MARKETING? TRENDS CUSTOMIZE SHIFT HAPPENS PERSPECTIVE
  • 5. Don’t Be THAT Guy: “ You know what I like about marketing to teenagers? My BRAND keeps getting older, but they stay the same age.”
  • 6.
  • 7.
  • 8. AMBITIOUS WHO THEY ARE TREND-SETTERS HIGHLY CONNECTED LAZY SELF-CENTERED SPOILED / CODDLED THE FUTURE INFLUENCERS YOUR KIDS DIGITAL NATIVES, NOT IMMIGRANTS
  • 9.
  • 10.
  • 11.
  • 12.
  • 16. WHY THEY’RE BUYING POWER INFLUENCERS YOUR NEXT CUSTOMER IMPORTANT BUZZ MAKERS THE FUTURE
  • 18.
  • 19. Influence Purchases – Harris Interactive (2007)
  • 20.
  • 21. Millennial Generation Spending Power
  • 22. CHANGES IN MEDIA C T O I P M U S N O N TIVO MEDIA SNACKING YOUTUBE SKYPE HULU 138 Channels and nothing on
  • 23.
  • 24. In 1965, 80% of 18-49 year-olds in the US could be reached with three 60-second TV spots. In 2002, it required 117 prime-time commercials to do the same.” - Jim Stengel, Global Marketing Officer, Proctor & Gamble
  • 25. Top 10 Media that Trigger an Online Search Source: BIGresearch , July 2007, for the Retail Advertising & Marketing Association (Sample Size: 15,430, age 18+) MEDIUM Age 18-24 Magazines 60% TV/Broadcast 45% Newspapers 30% TV / Cable 55% Face-to-Face 49% E-Mail Advertising 37% Direct Mail 26% Radio 31% Internet Advertising 41% Outdoor 16%
  • 26. L I E V I T , I N T T O U E S INTERACTIVE IT’S A LIFESTYLE IT’S NOT JUST A TOOL! DIGITAL NATIVES, NOT IMMIGRANTS
  • 27.
  • 28. E U O I V L T O N TALKING OF A NEW KIND OF SOCIAL ANIMAL INVOLVEMENT FEEDBACK RELEVANCY CONNECTED OPENNESS TMI
  • 29.
  • 30.
  • 31. Likely to use new communications tools
  • 32. Influencing Behaviors of Other Demographics
  • 33. BE AUTHENTIC CHANGE HOW YOU TALK REACH OUT THROUGH NEW CHANNELS REACHING KEEPING A PULSE ON TRENDS ABOUT YOURSELF BE IN A SITE, NOT ON A SITE
  • 35. 1. TALK IN A NEW WAY
  • 37. NSFW
  • 38.
  • 39. 2. CHANGE HOW YOU TALK ABOUT YOURSELF
  • 40.
  • 41.
  • 42. 3. REACH OUT THROUGH NEW CHANNELS
  • 43.
  • 44. 4. USE THE NETWORK
  • 45.
  • 47.
  • 49.
  • 50. 7. KEEP A PULSE ON TRENDS
  • 51.
  • 52. 8. BE IN A SITE, NOT ON A SITE
  • 53.
  • 54.
  • 55.
  • 56.
  • 57. WORKFORCE CULTURE L C S A H ENTITLED AMBITIOUS NEED POSITIVE FEEDBACK CONNECTED IMPATIENT YOUR EMPLOYEES
  • 58.
  • 59.
  • 60. UH OH!! WAS IT ALL A DREAM? WHAT HAPPENS NOW?! ECONOMIC WHAT WILL I DO NEXT? HOW THE MAY IMPACT THIS GENERATION CRISIS
  • 61. Millennials respect American business
  • 62.
  • 63.
  • 64. Email: [email_address] LinkedIn: LinkedIn.com/in/JoeKoufman Twitter: @GumboShowJoe Text: ‘Engauge’ to 50500 Thank you!

Editor's Notes

  1. <number>
  2. <number>
  3. <number>
  4. <number>
  5. Dazed and Confused – Matthew McConaugheyA company that has understood Generational marketing for a long time<number>
  6. Dazed and Confused – Matthew McConaugheyA company that has understood Generational marketing for a long time<number>
  7. <number>
  8. <number>
  9. Helicopter parents<number>
  10. <number>
  11. <number>
  12. <number>
  13. <number>
  14. Socially, Millennials are markedly less cynical than older generations. Unlike many of their Boomer parents, Millennials don’t see government as the problem, they see it as an agent for the public benefit. Only 42% of Millennials agree with the statement, \"When something is run by the government, it is usually inefficient and wasteful“. This compares with agreement 62% overall. In another survey, 63% of 18-29 year olds said they believed the role of government should be to promote the principle of a strong community and policies that expand opportunity and promote prosperity for all, not just a few. <number>
  15. <number>
  16. <number>
  17. <number>
  18. <number>
  19. <number>
  20. Not only is this a big diverse cohort, they have enormous purchasing power and their earning power is growing faster than for other age cohorts. In 2006, households headed by persons 18-24 had earnings before taxes of nearly $29,057, up 7.5% 2005-2006 alone. For comparison, U.S. income grew just 1.1% in the same period. What makes these figures even more astonishing is that 18-24 year olds by and large do not have families to support. 43% of 18-24 year olds are college students (National Center for Education Statistics). Less than 10% of 18-24 year old males are married.<number>
  21. <number>
  22. <number>
  23. <number>
  24. 24
  25. 24
  26. 24
  27. 24
  28. 24
  29. 24
  30. 24
  31. 24
  32. 24
  33. 24
  34. What do you think when you see the words: Booty Call?24
  35. Not Suitable for Work24
  36. Not Safe For Work24
  37. 24
  38. We remember the Herbal Essences commercials based on the diner scene in When Harry Met Sally… but they did not move product.New packaging… fresh vernacular24
  39. 24
  40. 24
  41. Conservative companies leveraging new communication channels24
  42. 24
  43. 24
  44. 24
  45. 24
  46. 24
  47. Chick-fil-A of West Coast – quality food, great service, conservative values (bible verses on wrappers)Millennials respect authenticity even if they don’t always agree…24
  48. 24
  49. Gotta constantly change for this one, and small brands cant pull off as well…24
  50. 24
  51. Add value to the experience24
  52. 24
  53. 24
  54. 24
  55. 24
  56. 24
  57. 24
  58. 24
  59. Bailouts, scandals (Adelphia, Enron, Arthur Anderson) may change how Millennials feelBailouts of GM, Chrysler, banks, etc.First recession the Millennials have experienced (we has gas crisis, dot com bubble, housing bubble, etc.24
  60. 24
  61. 24
  62. 24