The Telephone Consumer Protection Act also known as TCPA regulates telemarketing calls, auto-dialed calls, prerecorded calls, text messages, and unsolicited faxes to consumers. Here is what you need to know!

1. UNDERSTANDING TCPA
COMPLIANCE
IN 2016
THERE WERE ALMOST 5,000
TCPA LAWSUITS. THAT'S A
92% INCREASE SINCE 2010!
A MAJOR CRUISE LINE RECENTLY
SETTLED A TCPA LAWSUIT FOR A
RECORD­BREAKING
$76MILLION DOLLARS
FOR ALLEGED
ROBOCALLS TO
CONSUMERS
TCPA RESTRICTIONS
TELEMARKETERS AND DEBT COLLECTORS
ARE PROHIBITED FROM USING AUTOMATED
DIALERS, OR ANY SYSTEM CAPABLE OF
AUTOMATIC DIALING, TO DIAL WIRELESS
TELEPHONE NUMBERS OR SEND TEXT
MESSAGES.
FEDERAL PROHIBITIONS APPLY EVEN IF YOU
HAVE AN ESTABLISHED BUSINESS
RELATIONSHIP WITH THE CONSUMER.
1,250
2,500
3,750
5,000
2010 2011 2012 2013 2014 2015 2016
0
TCPA LAWSUITS ARE ON THE RISE.
FINES & PENALTIES FOR TCPA VIOLATIONS
HAVE ALSO INCREASED
TO REACH A CONSUMER ON
THEIR CELL PHONE, YOU NEED
PRIOR
UNAMBIGUOUS
WRITTEN CONSENT
UNDER THE TCPA'S
PRIVATE RIGHT
OF ACTION
A CONSUMER COULD RECEIVE UP TO $500
PER VIOLATING PHONE CALL, OR UP TO
$1,500 PER PHONE CALL IF THEY CAN PROVE
THAT A CALLER KNOWINGLY VIOLATED
TCPA REGULATIONS.
CALL GRYPHON
HAVE A QUESTION ABOUT TCPA COMPLIANCE
WWW.GRYPHONNETWORKS.COM
617-279-2600
THE INDUSTRY LEADER IN
MARKETING COMPLIANCE