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The	
  Sound	
  of	
  Data:	
  Rebel	
  
Recruiter	
  Trends	
  +	
  Tips
Jennifer	
  Hasche,	
  Talent	
  Acquisition	
  Leader,	
  Intuit
Jennifer_Hasche@intuit.com
Agenda
•Total	
  Available	
  (Addressable)	
  Market
•Input	
  Metrics
•Scuba	
  Divers	
  	
  
Total	
  Available	
  Market	
  (TAM)
What	
  is	
  it?
Total	
  addressable	
  market (TAM),	
  also	
  called total	
  available	
  market,	
  is	
  a	
  
term	
  that	
  is	
  typically	
  used	
  to	
  reference	
  the revenue opportunity	
  
available	
  for	
  a	
  product	
  or	
  service.	
  TAM	
  helps	
  to	
  prioritize business	
  
opportunities by	
  serving	
  as	
  a	
  quick metric of	
  the	
  underlying	
  potential	
  
of	
  a	
  given	
  opportunity.[1]
-­‐ Wikipedia	
  
TAM:	
  When,	
  Who	
  &	
  How?
When Discussing… Who	
  should be	
  informed?	
   How do	
  you	
  find	
  your	
  
TAM?
Recruiting	
  Strategies Recruiting	
  Team LinkedIn
Go	
  to	
  Market	
  Strategies Hiring	
  Managers Glassdoor
Sourcing	
  Strategies Assessment	
  Team Indeed
Recruiting Events Marketing/Media ATS
Future	
  Skills +	
  Talent HR Business	
  Partners CRM
Unlimited! 3rd Party	
  Partners Talent Acquisition	
  Data
TIP	
  1:	
  cross	
  reference	
  with	
  talent	
  demand	
  (jobs)
TAM:	
  Intuit	
  Use	
  Cases
1.	
  Experience	
  Designers
2.	
  University	
  Recruiting
•Grace	
  Hopper	
  Event	
  – Women	
  in	
  Engineering
•Harvey	
  Mudd	
  – Target	
  School
Tip	
  2:	
  	
  Go	
  Broad	
  to	
  Go	
  Narrow
TAM:	
  	
  Looks	
  Like…
TAM:	
  	
  Sounds	
  Like….
“Based	
  on	
  the	
  Total	
  Available	
  Market	
  and	
  data	
  I’ve	
  shared	
  today,	
  I’d	
  
recommend	
  we	
  immediately	
  consider	
  candidates	
  nationwide.”
“Based	
  on	
  the	
  Total	
  Available	
  Market,	
  we	
  should	
  focus	
  in	
  these	
  key	
  
areas…”
“Based	
  on	
  the	
  Total	
  Available	
  Market,	
  we	
  should	
  immediately	
  open	
  to	
  
contract	
  or	
  full-­‐time…”
Tip	
  3:	
  Directional	
  Data
Input	
  Metrics
aka	
  
“funnel-­‐ology”
Input	
  Metrics:	
  Where	
  We’ve	
  Been…
•Number	
  of	
  Submittals
•Number	
  of	
  Interviews
•Number	
  of	
  Offers
•Number	
  of	
  Accepts
•Number	
  of	
  Hires
Input	
  Metrics:	
  	
  Where	
  we’re	
  going…
•TAM	
  
•Curated	
  Lists
•Number	
  of	
  Prospects	
  (Talent	
  Pool)
•Number	
  of	
  Dials,	
  InMails,	
  eMails,	
  etc.
•Number	
  of	
  Screens
Tip	
  4:	
  Know	
  your	
  ICM’s	
  (Individual	
  Conversion	
  Metrics)!
Input	
  Metrics:	
  	
  Looks	
  Like…	
  
Input	
  Metrics:	
  	
  Intuit	
  Use	
  Cases
1. Sales	
  Hiring	
  Ramp	
  – Demandforce
2. Experience	
  Design	
  – Pipeline	
  +	
  Recruiting	
  
Strategy
Input	
  Metrics:	
  	
  Sounds	
  Like…
“based	
  on	
  the	
  number	
  of	
  candidates	
  we	
  reached	
  out	
  to	
  last	
  week,	
  we’ll	
  need	
  to	
  
adjust	
  this	
  week”
“Let’s	
  have	
  Suzie	
  Recruiter	
  share	
  what	
  she	
  is	
  doing	
  with	
  the	
  team,	
  her	
  Input	
  
metrics	
  are	
  lower,	
  but	
  she	
  is	
  yielding	
  great	
  results”
“when	
  interviewing	
  for	
  future	
  recruiting	
  talent,	
  I	
  like	
  to	
  share	
  the	
  expectations	
  
we	
  have	
  around	
  productivity”	
  
Input	
  Metrics:	
  Tips	
  5,	
  6	
  &	
  7
Tip	
  5:	
  Ruthless	
  Prioritization	
  
Tip	
  6:	
  Start	
  NOW	
  &	
  work	
  backwards	
  (if	
  needed)
Tip	
  7:	
  Customize	
  what’s	
  right	
  for	
  YOU	
  
Scuba	
  Divers
Sourcing	
  2.0:	
  
Functionally	
  
Aligned	
  
Teams	
  
Who	
  
Go	
  
Deep	
  
in	
  
Talent	
  
Markets
Sourcing	
  2.0:	
  The	
  Case	
  for	
  Change
• Re-­‐Imagine	
  Talent	
  Acquisition	
  (Intuit	
  Story)
• Workforce	
  is	
  Changing	
  (Millennials)
• Candidates	
  Expectations	
  are	
  Evolving	
  (Experiences)
• YOY	
  historical	
  Data	
  can	
  help	
  us	
  predict	
  future	
  hiring	
  
(Communities)
TIP	
  8:	
  Hire	
  Interns!
Sourcing	
  2.0:	
  Going	
  Functionally	
  Deep	
  	
  (looks	
  like)
Lead Generation	
   Senior	
  Sourcers
List Curators	
  (Quality) Critical	
  Roles	
  (Level)
Research	
  (TAM) Assessment	
  (Functional	
  
Expert)
Early	
  Career (Interns) Build	
  Strategies	
  (TAM)
Future Talent	
  Bench Leverage	
  Network	
  (Scuba)
Know their	
  ICM’s	
  (Data) Know	
  their ICM’s	
  (Data)
Sourcing	
  2.0:	
  To	
  Be	
  Continued…
…still	
  
on	
  
the	
  
Journey!
Thank	
  You!
Jennifer_Hasche@intuit.com
Twitter:	
  	
  Jennifer@intuit

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San Diego Rebels of Recruiting Roadshow | Jennifer Hasche from Intuit

  • 1. The  Sound  of  Data:  Rebel   Recruiter  Trends  +  Tips Jennifer  Hasche,  Talent  Acquisition  Leader,  Intuit Jennifer_Hasche@intuit.com
  • 2. Agenda •Total  Available  (Addressable)  Market •Input  Metrics •Scuba  Divers    
  • 3. Total  Available  Market  (TAM) What  is  it? Total  addressable  market (TAM),  also  called total  available  market,  is  a   term  that  is  typically  used  to  reference  the revenue opportunity   available  for  a  product  or  service.  TAM  helps  to  prioritize business   opportunities by  serving  as  a  quick metric of  the  underlying  potential   of  a  given  opportunity.[1] -­‐ Wikipedia  
  • 4. TAM:  When,  Who  &  How? When Discussing… Who  should be  informed?   How do  you  find  your   TAM? Recruiting  Strategies Recruiting  Team LinkedIn Go  to  Market  Strategies Hiring  Managers Glassdoor Sourcing  Strategies Assessment  Team Indeed Recruiting Events Marketing/Media ATS Future  Skills +  Talent HR Business  Partners CRM Unlimited! 3rd Party  Partners Talent Acquisition  Data TIP  1:  cross  reference  with  talent  demand  (jobs)
  • 5. TAM:  Intuit  Use  Cases 1.  Experience  Designers 2.  University  Recruiting •Grace  Hopper  Event  – Women  in  Engineering •Harvey  Mudd  – Target  School Tip  2:    Go  Broad  to  Go  Narrow
  • 6. TAM:    Looks  Like…
  • 7. TAM:    Sounds  Like…. “Based  on  the  Total  Available  Market  and  data  I’ve  shared  today,  I’d   recommend  we  immediately  consider  candidates  nationwide.” “Based  on  the  Total  Available  Market,  we  should  focus  in  these  key   areas…” “Based  on  the  Total  Available  Market,  we  should  immediately  open  to   contract  or  full-­‐time…” Tip  3:  Directional  Data
  • 9. Input  Metrics:  Where  We’ve  Been… •Number  of  Submittals •Number  of  Interviews •Number  of  Offers •Number  of  Accepts •Number  of  Hires
  • 10. Input  Metrics:    Where  we’re  going… •TAM   •Curated  Lists •Number  of  Prospects  (Talent  Pool) •Number  of  Dials,  InMails,  eMails,  etc. •Number  of  Screens Tip  4:  Know  your  ICM’s  (Individual  Conversion  Metrics)!
  • 11. Input  Metrics:    Looks  Like…  
  • 12. Input  Metrics:    Intuit  Use  Cases 1. Sales  Hiring  Ramp  – Demandforce 2. Experience  Design  – Pipeline  +  Recruiting   Strategy
  • 13. Input  Metrics:    Sounds  Like… “based  on  the  number  of  candidates  we  reached  out  to  last  week,  we’ll  need  to   adjust  this  week” “Let’s  have  Suzie  Recruiter  share  what  she  is  doing  with  the  team,  her  Input   metrics  are  lower,  but  she  is  yielding  great  results” “when  interviewing  for  future  recruiting  talent,  I  like  to  share  the  expectations   we  have  around  productivity”  
  • 14. Input  Metrics:  Tips  5,  6  &  7 Tip  5:  Ruthless  Prioritization   Tip  6:  Start  NOW  &  work  backwards  (if  needed) Tip  7:  Customize  what’s  right  for  YOU  
  • 15. Scuba  Divers Sourcing  2.0:   Functionally   Aligned   Teams   Who   Go   Deep   in   Talent   Markets
  • 16. Sourcing  2.0:  The  Case  for  Change • Re-­‐Imagine  Talent  Acquisition  (Intuit  Story) • Workforce  is  Changing  (Millennials) • Candidates  Expectations  are  Evolving  (Experiences) • YOY  historical  Data  can  help  us  predict  future  hiring   (Communities) TIP  8:  Hire  Interns!
  • 17. Sourcing  2.0:  Going  Functionally  Deep    (looks  like) Lead Generation   Senior  Sourcers List Curators  (Quality) Critical  Roles  (Level) Research  (TAM) Assessment  (Functional   Expert) Early  Career (Interns) Build  Strategies  (TAM) Future Talent  Bench Leverage  Network  (Scuba) Know their  ICM’s  (Data) Know  their ICM’s  (Data)
  • 18. Sourcing  2.0:  To  Be  Continued… …still   on   the   Journey!